I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Had the most amazing experience with Michael Wynn at the Hot Tub Liquidators store in Summerlin…read more After looking online for quality hot tubs and researching which spas are the highest quality my girlfriend and I went in to look at the spa's at the Hot Tub Liquidators Summerlin location. Specifically we liked the Platinum Brand that only Liquidators carry. Michael was so knowledgeable on all the brands they have at the store and by him asking my girl and I many questions we were able to find the perfect spa for us. I felt Michael truly had our best interests in mind and gave us all the information we needed to make the best decision and find the correct hot tub for our needs. My girlfriend and I left feeling so confident that we purchased the best quality spa not to mention we feel we got a great deal!!! Thank you Michael.

It is a privilege to give our recommendation to Hot Tub Liqidators in Henderson, NV. From the time…read morewe walked in the door to the moment we slipped into our Hot Tub our experience was second to none! Our salesman, Tyler, was professional, courteous and extremely knowledgeable. We needed some electrical work to accommodate our Hot Tub and was referred to John at JnB Services LLC. John and his team took care of our electrical needs and their work was outstanding! Super nice guys, too! When our hot tub was delivered and set up the young men (both named Aaron)(sp?) Were amazing! The hot tub was set up and they went thru everything from top to bottom making sure we were knowledgeable on the ins and outs of our hot tub. The delivery team was Awesome!!! Hot Tub Liquidators is, hands down, the best in town! There are many choices out there, but Hot Tub Liquidators goes far above with their courteous, professional and no "Bull" business practices! Thank you...We LOVE our hot tub!!!

Anthony & Sylvan Pools recently completed our pool installation and this project was A+ from start…read moreto finish! It's rare that a project of this magnitude is flawless but from working with Bachir on the Sales and Design to Chris on the Project Management, we were completely satisfied. Our backyard is amazing and we would highly recommend them!

I had a new Jandy Erosion Chlorinator Feeder installed, an updated version. The old one was…read moreleaking and the cap was hard to remove. Thanks to Bowen Swift, who recomnended to replace with a new version and also did a follow-up the next day. Mahalo Bo!

I highly recommend Priority Pools to anyone looking for dependable, consistent pool cleaning and…read moremaintenance. Alejandro does a great job--his attention to detail truly sets them apart. He always follows through on every instruction I provide, and week after week, the service is thorough and reliable. I've worked with two other pool service companies in the past, and neither comes close. They usually started off strong, but their quality quickly declined over time. In previous years, poor maintenance even caused my pool to turn completely green. Since switching to Priority Pools, I haven't had that issue once. I don't often go out of my way to recommend companies, but Priority Pools--and especially Alejandro--have absolutely earned my trust.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

We had an excellent experience from start to finish!…read more Charlie Yoder was our sales representative, and he was great from the very beginning. He made sure we new all of our options, was patient with all of our questions, and made sure we stayed informed every step of the way. Jose was our construction guy. He and his team went to work quickly on our yard. From start to finish, we were impressed with the process. Jose also did all of our inspections and made sure we knew what to expect every step of the way. After the pool was completed, he came back out and gave us a full tutorial on our pump, how to clean the pool, how to use our bolt down pool cover, etc. Chilo and his crew did our decking and concrete. We added a little more decking than what comes the pool, and gave him creative control to make it fit asthecially with the yard. He knocked it out of the park!! During all of this, I was also corresponding with Tommi in the office. She kept us informed of the next steps in the process, what to expect, and when payments were due for each phase. Always friendly, and responsive when I would email with any questions or concerns. After our pool was completed, I went back down to Renaissance to pick up our final packet from Charlie. It was bittersweet because at the end he gave me a great big hug, and it honestly felt like I was saying goodbye to a good friend. He always made me & my husband feel like we were his friend, not just a sale or a transaction. After working in customer service and management for over 25 years, that type of client relationship goes a long way! We bought our home 18 years ago with the intention of putting a pool in our yard. Charlie made our dream a reality! All in all, I would highly recommend seeing Charlie and the Renaissance team if you are in the market for a beautiful pool that will be installed way quicker than a concrete pool!

I would highly recommend that you bypass this company. The owners, including their daughter, are…read moreliars and this system of lies perisists throughout the company. Aside from having poor business acumen, they are unresponsiveness, inaccurate, self-centered, predatory, and just plain rude. After litigation, we were able to redeem a portion of our payment due to their poor performance! It took nearly 2 years for our pool to be completed. If only I had done more research, I would have never entered a contract with this company.

Best service! Very knowledgeable and professional. I would definitely recommend this service to…read moreanyone in the area that needs pool service.

We bought our Wonderful Swim SPA from Mike 3 years ago, recently 3 pumps shut down and I called…read morefor service. Mike sent his team right away to check it out, luckily it was only a couple fuses. Problem fixed, no charges thanks to the warranty they provided at purchase. Thank you Mike and your team.

AG Spa provided great service in a timely manner. John was very professional and explained things…read morerelated to my hot tub that I wanted to know. Contact them for all your needs!

My stand-alone hot tub stopped working after I accidentally overfilled it. Antonio was our repair…read moreperson from AG Spas. He showed up precisely on time. He was friendly while being very professional. He deduced that pump #1 was disabled, which caused the spa not to work. Antonio said he could replace the pump, but first, he wanted to see if there was a reason it wasn't working. He found the wire leading to pump #1 was lying in water and had a small break that caused the breaker to flip. Instead of paying for a new pump, I just had to pay for a new wire to pump #1. It's very nice to have a repair person who looks for the most inexpensive way to fix your hot tub. I will continue to do business with AG Spas!

We interviewed about 8 pool companies and chose Mission West pools. Their overall cost was in the…read moremid-range; however, we chose them because of their PM - Desiree. When we first spoke, she was upfront, polite, professional, and easy to speak with. In addition, she promised to be THERE for us with any questions or concerns. And, this was spot on! We are very glad that we did choose her and Mission West. Here are the pros and cons: Cons - Seriously, the PERMITS with the city will take forever. If you tweak it after it gets approved, add another 2-3 months!! We started in Nov 2022, and due to waiting for permits, we were not done until June 2023. Lessons learned: Make sure you review it with the PM before submitting it. There was "loss" in translation on the diagram and we had to tweak it to make it work. - We went with the white plaster. Filled with water, it is light blue. Once you chose it, you are stuck with it for the next few years until you decide to redo the plaster. If we had to redo it, I would have gone with Blue plaster with quartz blue pebbles. Pay a bit extra. - Contractor availability. Most of the pool companies contract with specific companies. There were times that we had to wait for these companies to complete other jobs before ours could continue. As a result, the project was delayed a few days/weeks. - Hayward water pump is painful. Glad that it is far away from the main house. It is noisy and loud. For a new machine, we had issues with "high T Cell temperature and various warnings". Wish they used a different vendor. Also, wish they have two SEPARATE pumps - one for the main pool and one for the spa. - Wish we bought LARGER mosaic for the middle of the pools. However, once the plaster is down, no more mosaics...LOL... Pros - This was easy: Desiree. Our family loves her. She is very personable and is always there for us. When we call her, she usually picks up or call us back within 24 hours. The communication was EXCELLENT. She really cared and we really appreciate her hard work. Note: if she did not know the answer, she always got back to us quickly. In addition, she would bring her kids. And, our kids would spend time with them... she is very cool. - Pedro the concrete guy. Don't know how to say this, he is an amazing person. Did an incredible job with the landscape and artificial service. - Alfredo rocked it with the electrical work - Sergio kicked butt with the excavation Overall, despite the hiccups, Mission West came through. Pool is great. Would highly recommend Mission West Pools.

Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

Greencare pools just finished an installation of 65ft of Deco drain around the pool, they did a…read moreoutstanding job and it looks great. Quality work with great communication. Highly recommended

Okay Pond, I see you! If you're local and you're looking for a spot to cool off at, The Pond has…read morefree entry for 21+ up (since it is an adult only pool). This past weekend was my first time here for a friend's birthday party. One of my friends reserved a cabana and I think it was about $500ish food and beverage credit to reserve, which isn't TOO bad because you spend that quick. We did a few pitchers of mixed drinks which were about $60 each and it goes quick. The guys did a lot of buckets of beer for $50. The cabana area is nice and has plenty of seating, though when I think of cabanas at pools, I think of private, secluded areas with a safe to put your stuff, a TV in there, etc. These are more lounge cabanas, as they aren't private or secluded and you can see what the cabana next to you is doin. They do have daybeds that you can also rent or just regular seating at the bar area or lounge chairs. There also isn't any private restrooms for this pool, so you do have to leave and come back in in order to go to the bathroom. The pool itself was pretty small, so when a lot of people get in there, it gets packed pretty quickly haha but it had a beautiful waterfall! I don't think they heat this thing at all haha. It was COLD even for an over 100 degree day. When the sun went away, I got out cuz it was just a lil too cold for me (I know, call me crazy). The girls we had helping us at our cabana were so great and on it! Amazing service for sure! I would definitely come back here.

This is a hidden gem ! Spent a Saturday here and it was an amazing experience. Not too crowded, the…read morepool is on the smaller side but was not too packed. The music was good, food was delicious and the service was amazing. Bianca and another girl (didn't get her name) took care of me and there was not a moment I felt forgotten about. They checked on me consistently throughout my day and were very friendly, thank you both so much ! So nice to have an escape as a local, and can't wait to be back again!