Southwater Custom Pools built our pool this spring (2024) and we couldn't be more pleased! They…read morewere open and honest from the get go, they explained everything in great detail, and if we didn't understand something they didn't make us feel uncomfortable with asking again. Dillon and Fallon both walked us through our pool build and we highly recommend them! They've built two more pools for our friends after ours was completed. Give this company a call if you value honesty, integrity and great work.

From the owner: There's nothing like jumping in a cool pool on a hot summer day, but it's even better if you can do…read moreit on your property. If you want to make your dream a reality, turn to Southwater Custom Pools. Our pool builders serve clients in and around Hudson Oaks and Weatherford, TX, and surrounding areas. As a family-owned swimming pool company, we take pride in our hands-on approach and commitment to quality. All of our pools and plans receive a stamp of approval from experienced engineers to make sure they're safe and structurally sound. And our gunite pools also come with a lifetime warranty. Speak with one of our skilled and bonded pool contractors today to schedule a free consultation.

Bucks rebuilt our waterfall, installed mosaics, and replaced some coping for us and did a super…read morejob! Waterfall even flows better than it did when it was originally built. Alex was completely up front on what he could do with our 18 year old pool and what was not really practical. Very easy to work with, dependable, and very reasonably priced compared to other companies that bid our rebuild

Bucks pools saved our project after another pool contractor stole our money & deserted us. The…read moreSanchez's (Bucks) were priced appropriately, honest, punctual, accurate and operate in top character. They came within budget and are the most professional in business. They rushed to make corrections even after receiving final payment. Look no further for your pool or outdoor space needs. Bucks is the best!!!

Pulliam Pools Is As Bad As It Gets…read more Yall, I am not one to leave reviews. However, this whole situation has been APPALLING, and I don't know what else to do. Even moreso, I would hate for someone else to end up where I am now-- so hopefully this post will save you from ever using Pulliam Pools. I pay $220 a month to have Pulliam service my pool. I went to pull back the cover last week as it is time to have our pool back up and running, and I see this. The water level is extremely low, about half way down, exposing the plaster. The water is black-- you can't even see through it. There is algae all along the surface. I was absolutely shocked! I immediately reached out to Pulliam and they put me in touch with the supervisor, Nathan. I asked him what exactly I had been paying for when this is the current condition of my pool. He said they would make it right. 4 days later, I had not heard anything. I reached back out to Nathan who said someone from Pulliam would be contacting me. That evening, I got a text from Skylynn at Pulliam saying they would come service it--drain and clean-- for $1,200. I asked what exactly I had been paying $220 a month for (totaling ~$1,600 since this fall when the cover was put on). They sent me a copy of their terms and conditions saying a large obstruction would hinder their ability to care for the pool. I'm sorry, since when is a pool cover considered a "large obstruction"? A large obstruction would be a non-pool related structure that prevented them from servicing your pool that's not apart of the pool. Like a massive tree that's fallen ontop of the pool that they can't work around. Is a pool company not able to adequately care for a pool when it has the most basic pool accessory... a cover? No where in the terms and conditions does it mention anything about a cover. There has been 0 communication from Pulliam's end stating that they cannot adequately service my pool (put chemicals in etc). This company refuses to make right of what they've done. They have charged full price for a service they did not do-- for months on end. And how, they're trying to make me pay to fix their mistake. Please do yourself a favor and do not use this company‍

Have had these guys weekly service for a while now and they just can't seem to get it together…read more Their service is awful.... the receptionist is rude, and my pool is in a constant shade of green. They don't know what they're doing on the service side.........save yourself a big headache....

Parker County Pools built my pool 5 years ago and have serviced it ever since. Donnie is a true…read moreprofessional and easy to work with. He was there ever time we had a question. His service staff are the best. My pool chemicals are always perfect and anytime I've needed additional work done they have been quick to respond. Wouldn't go anywhere else. Mark H.

They actually did what seems 4.5yrs in a decent job on the pool guniting, plaster, and equipment…read more The excavator however ripped a 5' segment of three 1/2" conductors and 2" conduit out of the ground though I'd advised them of and marked it's location. They said they didn't do it though I found the segment (conduit with conductors) in the pile of excavated soil from digging the pool. The electrician didn't separate that circuit from the pool circuit so now both must be cut off if either one is needed off. The booster pump was glued into the piping so it was impossible to remove for repairs without cutting it out of the piping. The faux infinity edge wall started separating from the pool structure after about a year and has continued to move since then with the most severe segment being about 10' long and creating a separation of about 2". When swimming any wave action in that area drains out of the pool and soaks the soil at the interface of the pool gunite wall and the stone mortar wall. They have responded that they didn't construct the faux edge supporting wall to resist soil movement, so the repair is on us to remedy.

If I could give a -1 star I would.....Went to pick up my Polaris and to get more supplies and they…read moreare ALWAYS closed when they should be open. Even when having a one on one phone conversation to confirm price of repair and to ensure they have needed parts in stock and that I would be there before close of business...... they closed 2.5 hours early!!!! Time to start using Leslie's Pool Supples

I Went to buy pool shock, was informed by the clerk that I could only buy one 25lb bucket. This was…read morebad enough but then she informed me that the limit is one bucket per month! When I asked why the limit was placed and so ridged I was told it's because there "may be a shortage of chlorine". To top this off the price has jumped at least 25% or more since this time last year!! Her attitude was unapologetic and completely indifferent. I went to Hacienda Pools because they carry an algaecide I like and no one else carries. I would have been ok with a reasonable sales limit of 2 or 3 buckets per sale but I am not ok with a business telling me I can only buy one in a month. I probably will not be going back to this business in the future. DF

I have been a longtime customer (7 years) - but no more. Horrible customer service and overcharging…read morefor hours spent to fix issues. Owner did not even have the curtesy to call back after I explained my concerns. Was told owner does not want to be bothered. Shop elsewhere unless you want to get ripped off.

We shopped around at all the top rated stores. Did our research and made our purchase of a new hot…read moretub from Shea at JRs spas and hot tubs. She is extremely knowledgeable and great to work with. Tells the truth and speaks from experience. We purchased our spa on a Saturday and they delivered and installed it on Friday. Everyone else told us 6-8 weeks which also made us worry about waits for future services if needed. The installation team was fantastic, and the training class after fill up was a great added service. We learned so much from the installation team. We highly recommend JRs and will go back for anything we need to keep our tub in tip-top shape. Thanks so much. .