These people know their stuff!! They make it so easy to take care of my pool. I will NEVER go…read moreanywhere else. When you walk in... you're family. They take your water sample and walk you through what you need to do step by step and here's how you do it and here's how much you need to put in your pool. There prices are very competitive and high quality. Anyone can take care of a pool after going to Swim Center.

Left a review on "The Pool Man" last year and just recently learned Swim Center uses Michael the…read morePool Man for services, so thought it was pertinent to leave here as well.... Had previously talked with Mike about issues with a pool heater and he mentioned it was likely wiring issues caused over the winter. Got him to the house and he said there's no way that's what happened, said our heater was garbage and poorly made and he "thinks" the igniter is sitting in water and he "thinks" this and "thinks" that but didn't actually look at anything in the heater, and just started looking at how big the pool was and talking about the specs of his heater and trying to say a bunch of "big words" to confuse us like we didn't know anything. The issue he was saying was the problem has been an ongoing normal condition of the heater, and he got upset when we questioned him and kept talking about what he "thinks" is the problem, but never looked at anything in the heater himself. He is not a "pool guy" he is a salesman, and a horrible one at that. Do not bother going anywhere near him or his business.

Small local, great business to support! They have excellent staff! Good prices! Very friendly and…read morehelpful!!! Have been a return customer since finding this place, and recommended friends!

I love the staff and service at the water hole. I knew nothing about pools or maintaining them…read morewhen i went to their store to buy one. 5 years later they are still helping me and are endlessly patient with all my questions. Such a great resource ! Cant say enough good things :)

Amazing staff, quality service, consistent and timely communication. Heschmeyer has been amazing…read moreto work with. After purchasing a new home they were able to identified and resolved issues with the existing pool. They were extremely responsive and completed the work within a few days of us reaching out. They worked with us on replacing the liner, consulting and providing all available options until we settled on a design. The installation team was here every day to monitor and manage the work until completion. I can't say enough about the amazing work and team. Would highly recommend to anyone seeking pool repairs, updates and service.

I have used Heshmeyer Pool for over 30 years and they are amazing - great service, knowledgeable…read morestaff and always so friendly and helpful. Wish I could give them 10 atars.

Update!!! Finally got ahold of the owner to help me after bad service from Steve. The owner is very…read morehelpful at talking you thru your problems and finding a solution. Between the two of us ..my hot tub is up and running. Steve was helpful up to a point by trying to talk me thru my issue and even checking my board but couldn't figure it out so I scheduled a service call that didn't actually get scheduled by Steve so I wasted my day being avail and when I called he didn't seem to care about wasting my time nor was I actually scheduled??. Definitely ask for the owner he's very nice and knowledgeable about hot tubs and willing to help.

I had a wonderful experience at this store from the purchase to after the sale. If I call with a…read morequestion about care or chemicals, they are very helpful. Hot Springs sells a superior product. With hot tubs you do get what you pay for. I have a lot of health issues and my spa has helped my pain levels be more manageable. I highly recommend them.

Great communication and reasonable honest pricing. Helped me get a "new to me" hot tub up and…read morerunning. Will definitely use again when needed.

Last minute issue with my Hot Tub right before Holiday with Family coming in 2 days; Brandon…read moreJacobs created time to solve the issue - Stayed in touch with me and had everything completed 36hrs from my initial phone call - He knew right where to look, got it done and took care of a couple other issues that were seen - The first Hot Tub Repair Company i have been 100% pleased with. Pricing was right in line with standard pricing and he earned a customer and bonus Thank you for everything Brandon Stephen Spoonhour - OP,KS

We had friends who purchased a Jacuzzi from Recreation Wholesale in January 2025 and referred us to…read morethe company. Being as they had already done a lot of research into the K.C.-area retailers, we decided to visit Rec Wholesale ourselves in fall 2025. We weren't quite ready to make a purchase during our initial visit, but we were impressed by the value offered by the Harmonic line of hot tubs that Rec Wholesale carries. (Jacuzzi has a great reputation, but we had different needs than our friends.) We went back in January 2026 and looked at the options we'd reviewed previously. We also visited another retailer in K.C., and we ultimately did a LOT of our own online research. We decided to buy a Harmonic Model 277 6-person hot tub. We made the choice based on the fact that the Harmonic is made in the U.S. and, thus, had no tariff issues. It also had very positive reviews from people in the hot tub industry despite it being a newer brand. (We relied heavily on information via several Hot Tub Owner Groups on Facebook and Reddit. The people on those platforms are VERY opinionated about their preferences but offer a lot of useful advice.) Tariffs issues aside, we felt the Harmonic brand offered the best value compared to the other hot tubs we had narrowed our choices down to in terms of pump + jet power. Plus, Recreation Wholesale included numerous extras that the other retailer with whom we were comparing units did not offer, specifically a cover, cover lift, and steps. The Harmonic unit also had exterior lighting, which was not a need-to-have but definitely a nice-to-have in terms of offering a safety benefit for night-time use. And, as mentioned, the Harmonic unit not only had more jets than the other similarly priced hot tub we were considering, but the jets were more optimally located and impressively powerful. The final reason behind our decision was the impressively long warranties (by several years), along with delivery within a few weeks. Speaking of which, the hot tub was delivered yesterday by an efficient two-man crew (led by Logan) who impressed us with their knowledge of every aspect of the installation and their willingness to do everything in their power to meet our expectations. We got detailed instructions on chemicals and advice on how often to replace the filters, and more. Last night was our inaugural dip, and we feel extremely good about our purchase! BTW: Over the past year, since our friends purchased their Jacuzzi from Rec Wholesale, they have experienced no issues and use their hot tub almost daily. I know they would give the company a thumbs-up as well.

We need a new hot tub cover as the other that was 5 years old started retaining water and the cover…read morelift broke due to how heavy it was. We ordered and paid for a new cover and lift on September 2nd and have yet to receive the new product or installation. We were advised it could take 3-4 weeks. After 4 weeks passed we were then advised our purchase didn't make it onto the truck but hopefully we will have in the next couple weeks and should make onto the next truck. We've followed up multiple times and keep getting the same message waiting for truck to fill up and your product should be on it but no guarantee. What kind of timeline, customer service, or expectation is this? My husband was last told that we can't even receive a refund because it's a special order. Very frustrated and not happy with this experience at all!

Over 20 years ago, I had Banks Pool and Spa Design Co. build a pool for my family. The pool and…read moreassociated rock work, deck and equipment have held up very well. I just had the Banks Pool service people (Mike and Joseph) open my pool and they did a great job. In my experience this company does a quality work.

Hi! I just completed my selection of counter top and backsplash product at the MSI location in…read moreLanexa Kansas. It is so important that I share the amazing experience I had working with Paula and Kacee! I needed to visit the location several times because I have sever disabelong severe health issue and I get so tired and I can only stay for short period of time.They were so patient and had to pretty much help me through the entire procmess. I teared up several times because this was so important and they were so happy for me! It's not often you get this kind of experience. I'm so thankful. My bathroom will eventually be next. I will be back!

Went here to look at quartz counter top. Great experience, lots to look at, Julia Saykally was very…read morehelpful