I wish I could give Steve Frye 10 stars!!! We purchased our home 3 years ago with a beautiful in ground pool. We soon figured out the existing sand filter wasn't going to do it. Leslies pool supply store was very helpful and informative and they scheduled a visit from one of their contractors. Our appointment wasn't for about 3 weeks but just a couple of days later I got a call from Steve Frye. He said he was in my area and if it was ok with me he would stop by real quick and take a look. Yes!!! Awesome!!! Long story short... he listened to what I envisioned and then I asked if it was his pool what he would recommend. He explained everything in great detail. We had to postpone a couple of times because of the worst winter and snowstorm Texas has ever seen!!! He came today and did the demo of the old sand filter and then installed that beautiful new Pentair pump and filter in no time! He explained all the settings and programs and the whole maintenance without worrying how much time it took from his Saturday! Wow this is what I call a true professional!! Thank you Steve!!! Thank you Leslies for hiring the BEST! I highly recommend Steve Frye read more

They know their stuff. I walked in there a couple of days ago. There was a guy an a woman working. I asked the woman a couple of questions about how to set up the pool for the season and it is my first summer with a little pool. When I asked about Salt Systems the guy said "Bad idea" When I asked why, he told me all the benefits and negative stuff about the Salt system. He recommended a Purifier system that is made for the style pool I have. After a little over 5 minute into the conversation I knew so much more then before I came into this store. They guy talked in a way that made me feel that I understand everything and was very blunt about what to expect and how to maintain it for an easy summer. I am going to be honest here and say THANK YOU!! Finally someone breaks it down, easy to understand words and instructions..... And thanks to both of them I feel confident that I can maintain and enjoy my pool all on my own .. Thank you two for being awesome !!! read more

Got one of those easy set pools from Walmart. After putting everything up and ready to go I went to this place to get some general information and help with my new pool. When I walked into this store, it was busy. They had four employees working at the time and after about a minute I was able to talk to one of them. Chris was his name, I belief. I told him about my new pool and that I needed some help. He told me right from the start, that the pumps that come with those pools are "problematic" but there are solutions to maintain a nice clear pool. After about five minutes with this person I felt that I could manage my pool all by myself and it does not seem as hard as I thought it might be! Followed his directions to the letter and still my pool is looking very nice and clear. read more

I brought in my water test a while ago. The young lady did my test and recommended, that I follow steps given and then come back with another water sample. When I got back, the lady was off and the new manager helped me. I did not tell him that I was in before. I wanted to see what he had to say. After he finished the test he told me what was going on and what i needed to do. I then told him that I had done a test earlier this morning and just wanted to check it again. He explained everything what i needed to do and I followed his instruction to the letter. My pool looks AMAZING in just a short time. Madam, Sir You have my future business!!! read more

Addison was exceptionally knowledgeable and had a friendly disposition. From testing to Sollutions, he listened carefully and responded so I could understand him. He stopped us from buying needless items we were recommended by a pool maintenance company, by meticulously showing us how products interacted, created redundancy and provided benefit to keep our pool clear and healthy. He could have easily made a couple hundred dollars in product sales on stuff we didn't really need. He is an expert and a professional. We will definitely be return customers!! read more

We just purchased a used hot tub. Went to this location and we were surprised of the knowledge and honesty of the guy that works there. He told us straight up, want we needed to do. Took our fear away of screwing something up. This guy is blunt and honest. So if you ask him a question he will answer. May not be what you want to hear but I do feel at ease now about managing our new hot tub. He broke it down really easy and even said that many things are made way to complicated then it really is.... who knew... Definitely coming back!!! read more

This place is great. We just moved here and went in there yesterday. The guy working there took many fears I had of owning a Pool away. He broke it down into small groups of task and now I feel more confident, that I can manage a Pool without hiring some expensive "expert" The guy also told me that here in Texas people do not have to be certified to clean on pools, or install equipment. So I will be coming back to this store and with the help of Leslies I will be able to maintain my own pool ... read more

They have new Staff !!! I used to tread coming here, but I went there this morning and the guy is now the manager and he as a assistant that apparently just started there. I could not tell, she tested my water and told me what to do and answered my questions. Either she worked for the company before or she is very very good. I really enjoyed going there this morning, good thing I gave them another chance ! You got a old back for good !!! read more

I have been going to Leslie's for years for my pool supplies. Pamela as well as her associates are very knowledgeable regarding pools and Leslie's products.I have always had great customer service from everyone there, and always polite. I would not go any where else for pool service, Pam is the pool doctor, there was never a pool she could not fix..I am giving Leslie's a 5 star rating, great job you guys read more

Just filled up my pool and brought some water in to have it tested. There where two females working when I came in. I was helped by Jennifer. She tested my water and helped me understand what it was I needed to do, so my kids can go swimming. She has a very good humor and breaks things down so people like me (new pool owner) can understand and actually enjoy having a pool. Thank you again !!! read more

A new Wind!! I do not know what happened. But the guy that works there seems like taking charge of things. Attitude from the staff has improved and they seem more friendlier and more helpful then before. I walked in a couple of days ago and was in there for a good 20 minutes. The entire time I was helped and we even joked around a little. People should go check it out again. read more

I have come here as a new pool owner. The lady there had helped me get all the chemicals I needed and said to come back with a sample of water in a couple of days. I think her name was Rose Went back about four days later and "Chris" had done the water test and continued to help me to understand what I needed to do to maintain a nice pool. I will continue coming here. read more

I came into this store yesterday. I was greeted by a friendly young woman. She was extremely helpful and friendly the entire time. Every question I had she could answer. One question she had to look up on there computer system. But kept talking to me which showed that she was interested in me and not trying to get me back out of the store... YOU GO GIRL !!! read more

I just moved here and purchased a house with an Pool. We did the Pool School the guy working there suggested. Took the fear of messing something up right away. Then took water back to store, same guy helped us again. Broke the steps down and told us not to over think it. He may be bold, but we are very happy and will come back !! read more

Went into store today. The guy with classes there greeted me as soon as I walked in. He helped me solve my issue with my pump. I wanted a cheap pump, but he talked me into a $350 system. I got back home and installed just like he told me and I LOVE IT!! My water is moving so much faster now !! Thank YOU!!! read more

Came in this morning, I was looking for a part for my cleaner. Jennifer was very helpful and friendly. Even though she said she just started there and was not sure, she looked on the computer and then back in the warehouse. After about 3 min of search she found it. I was super happy!! read more

Was there a couple of days ago. My cleaner was not working right. The man that works there and works on them took my cleaner in and got back to me quick. The repair was only a couple of dollars and the labor is free! Will continue to bring my cleaner in when it needs it. read more

This store has great employees, they always greet me whenever I enter. They offer to help me bring heavy supplies to my car and give me good pool advice. It also helps that I can bring in free water tests whenever I'm not sure about my water. Overall, great service! read more

The employees at Leslie's were very professional and attentive to my needs. They have all the spa and hot tub supplies I need for my home. Definitely recommend this store for all your pool/hot tub supplies. read more