Our new house had a hydro pool that was not working. I spoke with Adam and got his advice about…read morerepairing it, and came to the conclusion that for the long term a hot tub would be a better since the hydro-pool as over 10 years old. Adam had me work with Brett, and I learned a lot about hot tubs...I owed one previously in the late 90's...and there has been a lot of good changes to these things. Anyway, these guys listened to our needs & budget and found a hot tub that our family LOVES. In fact, I was even impressed with their install team, who went over everything with me again on the care of the tub. We did have one issue, appears a house got twisted during delivery effecting the water pressure. These guys came out quickly, found the problem and fixed it. I would HIGHLY recommend Adam, and his entire team of professionals. They are passionate about these tubs, and very knowledgeable so if you are in the market for one, start with these guys.

Swim Spa Experts, 100% trustworthy, prices have gone up but so has everything w inflation these…read morepast few years. There was some disconnect with prices with technician and ownership but this was quickly straightened out. Very knowledgable specifically when it comes to swim spas and would not trust anybody else tbh

Great spa and excellent customer service. I loved the experience and I will definitely be back.read more

We walked into Georgia Spa "just looking" and walked out with an order for a Hot Springs 2-person…read morehot tub. No pressure sales just good informative customer service. Can't wait for delivery and installation so we can begin spa living.

David and Meghan are awesome - excited to get my new hot tub with Coolmode. We don't have space for…read morea pool - so turning down the temp in the hot tub this summer will be awesome

From the owner: Arctic Spas Atlanta is Georgia’s premier saltwater spa dealer, offering luxury hot tubs built for…read morelong-term performance. Featuring the Spa Boy® automated saltwater care system, Arctic Spas has been leading saltwater innovation since 2008, making water care simple and consistent. To accommodate for the Georgia heat, select models include a chiller feature for summer use. Engineered for durability, efficiency, and powerful hydrotherapy, Arctic Spas are truly built for forever.

So I visited this location, I walked around the store 30 minutes before anyone asked if we needed…read morehelp, then the sales person went back upstairs when we said were just looking.."terrible". I was looking to buy a suana and a jacuzzi. When we left there were 3 if not 4 sales members on the upstairs floor. My husband thought because were people of color, that they think were not buying..man what a loss.. I will not return and I'll take my money elsewhere

This store is like Toys R Us (RIP) for adults! Lots of nice stuff for your dream home. On the main…read morelevel there are pool tables & accessories, foosball tables, air hockey tables, shuffle board tables, arcade games. When you go downstairs you'll find jacuzzis, swim spas, home theater seating & more. They also have financing options. The employee working came and asked us if we needed help with anything but we were just looking around. I hate when sales people are on top of you, pressuring you to buy something so it was nice to have our space and know that if we needed help they were available. The store isn't open very late so you'd have to go daytime. I believe they normally close around 5 or 6 pm. Great store!

After Georgia Spa bought Spa and Deck Creations in Blairsville GA, it has been nothing but poor…read moreservice, raised prices, and very poor businesses practices. I had a leak in my hot tube, called for service to locate the leak. Charged $260 for the service call. Service man found heater leak and gave me an estimate of $465 to install new heater and it would have to be ordered. When I called to get it ordered, the price went up to over $1000 dollars. I bought the heater on line for $365 and installed it myself. What a ripoff, never do business with them again.

This has been the most frustrating experience. I had a very nice sales person, Katie from the…read moreKennesaw location. The hot tub actually came much quicker than I thought. And it's lovely. I don't know if it works, I haven't been able to use it. They completely forgot about us a couple of times in terms of not scheduling the electrician, once done the electricity was great. Now getting the valet/orientation/initial service has been miserable. They reschedule they cancel without even 24 hours notice and I don't live where my hot tub is. I had to travel here for this appointment. I got a partial message saying they needed to "schedule well actually reschedule" (I quote) the appointment that I am sitting here waiting on. My sales associate has said that this is unusual and does not understand why we cannot get any service. But I am not getting help from the Kennesaw branch at all. I will update this if they indeed do come, if they indeed do help me fix the problems that I have, and if it works or not. So my update is that I got an immediate call this morning about how to address my concerns. All the concerns were addressed. Hunter did an amazing job teaching me everything and fixed one thing. He taught me how to use all my chemicals and explained some things I needed to take care of in the future. So far so good and I'm very excited about getting to use the spa and now knowing how to maintain it. So I would definitely recommend it just know everything ahead of time so you know what you have to do and ask for and make sure things are arranged.

Bought 20 new caps for my above ground pool. They arrived and they were the wrong color. I called…read moreand the guy told me the color I wanted was out of stock, so instead of sending beige to match my pool, they sent gray! After much reluctance they accepted the return. Then I placed an order for the correct caps and they sent me 20 but they looked USED! They were all scuffed up and had black marks all over the "brand new caps". I emailed recwarehouse....no resonse. i went through their website and tried to contact they via their customer form. NOTHING!!!!!!! My advice....stay away!!!!!!!!!! Pay a few dollars more and go with a company that gets better reviews and has better customer service!!!!!

The one in Woodstock is the absolute worst place to buy a pool especially a big one the liners are…read morenot sewn correctly leaked from the beginning went through 2 liners never got my money back even with an attorney.

Customer service great products. They always help me get my spot just like I want it.read more

Everyone is always so knowledgeable and helpful. I always leave there with what I needed.read more

Pleasant experience buying the hot tub followed by continuous lies by the sales team and customer…read moreservice on delivery. 7-9 weeks has now turned into over 4 months and waiting. Leadership response is non existent leaving front line employees scrambling to tell more lies, DO NOT PURCHACE from this company.

Buyer beware the sales rep wanted wayyyyyy to much financial information, would NOT provide me an…read moreitemized list of what I was purchasing - I felt like I was talking with a snake oil salesman!

Stay Away from Passion Pools - A Costly Nightmare…read more I contracted Melvin from Passion Pools in April 2024 to build an in-ground swimming pool for $71,000. I was supposed to have a completed pool with only a $5,000 final payment remaining -- but here I am, over a year later, out $89,000 with an unfinished project and still unable to swim. Throughout the build, Melvin repeatedly asked for more money for materials and work that were clearly included in our contract. Why was I still buying materials at the end of the job? He constantly made excuses, even telling me he had to "take money from other jobs" to finish mine. That is not my responsibility -- it's completely unprofessional. He asked for advances to go to a funeral in Tennessee. Despite being fully paid for several aspects of the project, including an $8,000 retaining wall, the wall remains incomplete and is missing caps. This wall has set for 3 month unfinished and unpainted. The decking around the pool is unfinished. My pool lights do not work properly. The heat pump I was given is a used, low-BTU aftermarket unit that trips regularly. I was never told what chemicals to use or given any guidance on maintenance. The front and back yard were dug up and never restored -- I now have large areas of exposed soil that will likely cost me an additional $20-$30K to fix. Melvin worked at a painfully slow pace -- showing up only once a week for a few hours -- and frequently asked for advance payments, including once for a funeral. Meanwhile, I've paid $89,000, and my pool is still not finished. Passion Pools breached the contract by failing to deliver what was agreed upon. Very unprofessional, yelling and curing his workers out that my neighbors heard it. He even promised my neighbor he'd repair their grass, which is still a muddy mess. Unsurprisingly, he's now disappeared and moved on to the next victim. I feel as if I have been robbed. His excuse for previous bad reviews, which you can see on Yelp and other review sites, is that people want to bring a black man down. I am black and this is just business. He robbed me for his own gain. He never had intentions to finish this pool. To make matters worse, he appears to have scrubbed all prior negative Google reviews. He will likely respond to this claiming I didn't pay him or didn't pay on time -- I have all the receipts and text messages. His receipts were handwritten on black paper with no accounting system -- completely unprofessional and shady. With the pool and retaining wall unfinished, I am unburying myself out of a $100,00 nightmare. Thank you for ruining my whole experience. This was my first experience building a pool, and it's been a nightmare I wouldn't wish on anyone. Do not trust Passion Pools. I'll see him in court.

great every personable understood my goals made suggestions and. I'm known for my fabulous pool…read moreparties and poolside photoshoots