I have been using this company for over a year now. Johnny is the owner and is very helpful. He is…read moreprofessional, courteous, and flexible. Pricing is fair. He offers different plan options for any budget. The tech who services my route is Garrett Mason. He is very knowledgable, kind, and really goes above and beyond. He treats the business as if it were his own and it shows in his work.

Valley Blue took care of my automatic pool filler right away. Garret serviced our pool, was…read morefriendly and efficient, also cost was acceptable.

Rigorous did an amazing job on our new pool. We went from a plain backyard to an oasis. From start…read moreto finish they knew exactly what we wanted and did an incredible work. They were Very knowledgeable, every question we had asked they answered right away. Their work speaks volumes and we recommend them for sure.

Rigo, Rueben and the team are super professional. Their pricing beat the competition by a mile…read more The quality, workmanship are top notch. Everyone on the team is responsive and trying to do the best job possible. I highly recommend them.

Was curious about this secondary location for the HotTub Warehouse since the one in Santa Clara has…read morealready been reviewed so highly. I was happy to discover that salesman Steve there in Gilroy is incredibly knowledgable, helpful and low pressure (I for one cannot tolerate that sort of stress) and there was a wideselection of hot tub models. We discussed our needs with him and after some comparison shopping finally decided upon on a Caldera Seychelles (really glad we didn't impulsively go with Costco for this decision!!!) Steve was even able to recommend an electrician who often hooks up this brand and has an ongoing relationship with HTW. My wife had some real concerns about access to our yard but they were dispelled once we did a facetime video call down our pathway and clarified the dimensions needed. When it came time for delivery it was fascinating how professional and careful the crew was, like a brutish ballet! Now basking in the glorious 102-degree temperature of our tub, as our tensions melt away we now think that this might have been one of the better decisions of our life!

We purchased a hot tub from Dan Clark, he is very helpful and was patient with our questions, he…read moreinstructed us on the installation details. It has not been delivered yet, while we prepare the site they will store our tub. After the delivery I will post another review. Mike and Sue

We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If…read moreI'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier.

I have been hunting for a good hot tub for a very long time. It's true that I could probably find a…read morecheap one on Marketplace but I could never be assured of the craftsmanship, and I worry about delivery, repairs and what if I just replace it after everything? So I went shopping for a high quality hot tub at a reasonable price and this was by far the best place I found. They make their own hot tubs to very high standards of quality , and they even resell them to other businesses . Basically a wholesaler. I had the pleasure of meeting with the owner initially, several of the employees, and eventually the delivery guys . Every single person conducted themselves with friendly professionalism. Harley and Manny - these two brave souls got stuck with the seemingly impossible task of delivering the hot tub. And even though we encountered multiple problems with the spacing of my backyard , they were able to figure out and Tackle every single one of them. And now I have an awesome hot tub. When I get in it, it feels like it's massaging every part of my body simultaneously . It's a new part of my daily therapy. Thanks guys! ​​​​​​​​

We had an outstanding experience with United Spas from start to finish! From the moment we walked…read moreinto the showroom, Courtney and Tim Kelly provided exceptional customer service. They were knowledgeable, patient, and genuinely took the time to answer all of our questions without ever making us feel pressured. They truly went above and beyond to make sure we found the perfect spa for our family. The delivery team was equally impressive. They were professional, thorough, and took great care during the entire installation process. They made sure everything was set up correctly, explained how everything worked, and didn't leave until they knew we were comfortable using our new spa. We absolutely love our spa and couldn't be happier with both the product and the outstanding service we received. In fact, our experience was so positive that we told my parents about it, and they were so impressed that they went to United Spas and purchased a spa the very same day! If you're considering a spa, we highly recommend United Spas. Their commitment to customer service and quality made this an easy five-star experience!

I can't recommend Tom and everyone at Backyard Spa & Leisure highly enough. We were in a tough…read moresituation and needed a replacement hot tub immediately. Tom went above and beyond to find us an incredible deal on a beautifully refurbished Sundance spa and somehow had it delivered and installed the very next day--something that normally takes weeks. From start to finish, Tom was honest, professional, and genuinely cared about making sure we got the right hot tub rather than just making a sale. He communicated every step of the way, did exactly what he said he would do, and made the entire process completely stress-free. The quality of their refurbished hot tubs is top-notch, and it's obvious they take pride in doing things the right way. If you're looking for someone who is trustworthy, stands behind their work, and truly goes the extra mile for their customers, Tom is the person to call. We couldn't be happier with our Sundance hot tub and the exceptional service we received. Thank you again, Tom!

I purchased my Bullfrog Spa from this very reliable company and they go the extra mile with…read morecustomer service. I only purchase my supplies from them and for about 4years now they maintain my hot tub every six months and Chris will make your tub sparkle no matter what the age. If you're thinking about buying a tub definitely go with this great company.

We bought a Hot Spring spa from Monica. Great customer service went above and beyond to answer all…read moreof our questions & got us the best model for my son and budget. They had a great Memorial day Special/ 4th of July and we got our spa last summer. We had Tyson come up to do some adjustments today and he was so professional and courteous. We had a wonderful experience with him. Spas by the Bay has a great showroom with a lot of models. They took the time to explain how to use the chemicals and what would be a better system for us a salt vs chemicals. When I did my research, hot spring spas are the Mercedes of all spas. They have the best warranties and are the most energy efficient and less maintenance/more reliable.

Great experience with Spas by the Bay. Sales, product, installation, and service all outstanding…read more We worked with Joe who knew the product, was not pushy at all, answered all our questions, and facilitated the build and install. We got a 2026 model Hotspring Jetsetter LX. Best hot tub I have ever been in, super quiet, powerful jets. We use it a few times a week. I was a bit concerned about the power needs of keeping it hot but the insulation is amazing and the heater only comes on for a few minutes every 4 or 5 hours (see the graph from my Tesla power management app). The top is very light but keeps in heat and also the water. Only had to add a bit of water after 3 months! Recommend this equipment and this vendor. I can't comment yet on their warranty service as the product has been flawless.

Allan and Anthony installed my new spa cover and they were amazing. 2 of the most kindest,…read morefriendliest, professional young men I've had the pleasure of meeting. Huge shout out to these two individuals...Thank You Soa Doctor for sending them!

What a wonderful experience from the very first phone call. I needed work done on my older spa and…read morewasn't sure if the part could be found. The service department quickly located it, and scheduled the tech to come out at my convenience. The gentleman who came out was very courteous and explained everything to me. I am now a life long customer.

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.

Highly recommend! Stop looking at other pool companies. Merced Pools will solve and make your pool…read moredreams come true. No headache or stress during this build. The pictures and video speak for themselves. Best decision me and my wife ever made. Mark and his team exceeded our expectations. We are so happy with our beautiful pool oasis. Turnaround for this build was less than 6 weeks Mark was with us every step of the way. You will not regret going with Merced Pools.

Angie is the best she was here 15 minutes after I called She explained what she was doing I thought…read moreit was my pump but it was my filter Angie resolved my problem and told me what to do to prevent it again