Rigorous did an amazing job on our new pool. We went from a plain backyard to an oasis. From start…read moreto finish they knew exactly what we wanted and did an incredible work. They were Very knowledgeable, every question we had asked they answered right away. Their work speaks volumes and we recommend them for sure.

Rigo, Rueben and the team are super professional. Their pricing beat the competition by a mile…read more The quality, workmanship are top notch. Everyone on the team is responsive and trying to do the best job possible. I highly recommend them.

We purchased a hot tub from Dan Clark, he is very helpful and was patient with our questions, he…read moreinstructed us on the installation details. It has not been delivered yet, while we prepare the site they will store our tub. After the delivery I will post another review. Mike and Sue

Was curious about this secondary location for the HotTub Warehouse since the one in Santa Clara has…read morealready been reviewed so highly. I was happy to discover that salesman Steve there in Gilroy is incredibly knowledgable, helpful and low pressure (I for one cannot tolerate that sort of stress) and there was a wideselection of hot tub models. We discussed our needs with him and after some comparison shopping finally decided upon on a Caldera Seychelles (really glad we didn't impulsively go with Costco for this decision!!!) Steve was even able to recommend an electrician who often hooks up this brand and has an ongoing relationship with HTW. My wife had some real concerns about access to our yard but they were dispelled once we did a facetime video call down our pathway and clarified the dimensions needed. When it came time for delivery it was fascinating how professional and careful the crew was, like a brutish ballet! Now basking in the glorious 102-degree temperature of our tub, as our tensions melt away we now think that this might have been one of the better decisions of our life!

We couldn't be happier with our experience with Premier Pools in Salida and our beautiful new pool!…read moreFrom start to finish, Kyle, Jason, Kylie, and Marie made the entire process smooth, stress-free, and enjoyable. They were always quick to respond to our questions, kept us informed throughout the project, and provided exceptional customer service every step of the way. Marie was also great about keeping us updated on dates and times, which made the entire process even easier. Every contractor and crew member who worked on our pool was professional, friendly, and did excellent work. It was clear that everyone took pride in what they do, and the quality of the finished product reflects that. Our pool turned out even better than we imagined, and we are so grateful to the entire Premier Pools team for making our backyard dream a reality. We highly recommend them to anyone considering a pool project!

Seems like we've had nothing but issues and it's been 5 years since we had our pool put in. If…read moreI'm having the same issue, I shouldn't have to pay $185 to get you guys back out here again to fix the exact same issue I've been having. Even if it's out of warranty. It's the exact same issues. Either find a new tech or wave fees if it's the same ongoing problem and just fix it. Word to mouth will hurt you more then you know. The mark up on is insane for you guys only to ignore the facts. . Taking money out of your customers and cutting corner for bandaid fixes is just wrong . It's not good business. Only for us to have to call you guys again and pay for an additional 185. I would recommend people to do their research and look else where. 2 things I regret. .. is getting a pool and even more.... getting a pool through premier.

I am a repeat customer, The first tub I purchased was 32…read moreyears ago from the Amador County fair it lived through many of people and twice manymany of children climbing in and out with no issues. In 25 years of use only having to replacing filters and one heat element was impressive . With their amazing customer contact this company kept in touch and when I was ready they were still there for me.. I purchase my second Tub October 2024 and couldn't be happier. Amazing products and amazing staff. Tim was my salesman and he was very enthusiastic and shared a lot of information with me.. I highly suggest looking at their product if you're interested in buying a hot tub/spa. Longevity of product American made family owned and operated, with English speaking staff, sales and services. Thank you, United spas for lasting throughout the years and being here for my second purchase. It has been a year and a half and I am still as happy as a hot dog in boiling water.

I recently purchased a jacuzzi from this wonderful family run American company, and I couldn't be…read moremore pleased. From start to finish, the entire process was absolutely amazing. They were incredibly kind, warm, and supportive, making sure that all of my requests were handled with care and attention. It genuinely felt like I was working with people who truly value their customers. The delivery was smooth and right on time, and the whole experience left me feeling really grateful. I would highly recommend them to anyone looking for top notch, friendly service and a fantastic product. Five stars all the way! My family beyond grateful for making this happen to us!

I was canceled on thirty minutes prior to my appt with the excuse of "I woke up with a cold today…read more " I was left with the option to reschedule for the next week. I just ignored the text and called Lint and soot and got two amazing gas insert fireplaces from them. It worked out great and I'm recommending Lint and soot to all my family now.

I bought my spa from this very reliable and knowledgeable spa professional three years ago and I am…read morevery happy with service cleaning because when Chris is done it looks like a new soa. They are very responsive when parts malfunction and will get your warrantied product to you quickly. I had the pleasure of meeting Tom when he personally drove an important hand rail to our house in Oakhurst. I would totally recommend this fine establishment.

We bought a Hot Spring spa from Monica. Great customer service went above and beyond to answer all…read moreof our questions & got us the best model for my son and budget. They had a great Memorial day Special/ 4th of July and we got our spa last summer. We had Tyson come up to do some adjustments today and he was so professional and courteous. We had a wonderful experience with him. Spas by the Bay has a great showroom with a lot of models. They took the time to explain how to use the chemicals and what would be a better system for us a salt vs chemicals. When I did my research, hot spring spas are the Mercedes of all spas. They have the best warranties and are the most energy efficient and less maintenance/more reliable.

Product excellence. Knowledgeable staff. Superb customer service. Installation flawless.read more

What a wonderful experience from the very first phone call. I needed work done on my older spa and…read morewasn't sure if the part could be found. The service department quickly located it, and scheduled the tech to come out at my convenience. The gentleman who came out was very courteous and explained everything to me. I am now a life long customer.

Richard is amazing! His knowledge is one of abundance!! He saved us from possible contamination by…read moreschooling us about correct chemical balance in our spa. Low pressure salesmanship also which is always a relief. Do go here

Not trustworthy and certainly take no accountability for their mistakes. Also Brice and Karson…read moreemploy people to came to my home who did not have proper skills, needed the installation manual and brought incorrect parts. I'll look elsewhere for any further needs. I'm also elderly with limited money and felt taken advantage of

Why do you insist on covering a lie with a lie…read more First, Why are most wood burning stoves not UL listed? There are several standards that wood burning stoves must meet. UL listing is not a required standard for stoves, so most manufacturers elect not to have that testing done.. The UL laboratories are a private nonprofit organization that some manufacturers elect to send their products too. This certification can be costly and because the certification is not necessary for wood stoves, most manufacturers do not submit their product to Underwriters Laboratories for approval. There are only three wood-burning stoves that are UL listed Second, the only certification needed is when you install a new wood stove and that requirement is a stove certified by the EPA Third, older wood stoves are grandfathered in and there is no fire code that exist that states that you must upgrade to a new wood-burning stove when you buy or sell. If you do change out the stove, then it must be upgraded to an EPA certified stove Finally, there are manufacturers data plates that are on wood stoves that show the minimum clearances from stove to combustible materials. This particular stove met all the minimum distance requirements to combustible materials. Yes, the fireplace surround was ugly, however it was a cement fiber board that is a non-combustible material. In addition, the stove flue was exposed for the first 5 feet and is of a triple wall design which has a higher heat value. So I stand by my claim that your inspections are fraudulent, froth with misinformation, with intent to upsell or some new products to the person's home that you inspect.