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    Leslie's Pool Supplies Pro

    3.1 (7 reviews)
    Closed 8:00 am - 6:00 pm
    Updated a few days ago

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    2 years ago

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    Spas Etc - Casselberry

    Spas Etc - Casselberry

    (12 reviews)

    6 years ago we bought a new hot tub from Hot Springs Spas. We've been very happy with it; no…read moreservice calls, just routine maintenance by me. The cover eventually started to go. Ordered another one (Black Prodigy 14-22 Weatherproof). I had an appointment for Service to deliver, remove the old one, install the new. On that day, I unexpectedly couldn't be home. But the Hot Springs technicians did exactly what was required without me being here. Got the new cover installed and took away the old one. Surprised me when I got home. Great initiative, and I appreciate the effort.

    So you're in the market for a hot tub, you've done your research, and have your budget. It's a…read morepretty major purchase for most people and should be given quite a bit of thought. In your research you've probably found that the dealer you purchase your tub from is just as important, if not more important, than the tub itself. That's why I can wholeheartedly recommend going with spas etc. Not only are we completely enamored with our tub, but the service from the moment we first walked into the store until now, has been first rate. We waited around 6 months for delivery and now that we have our tub we sleep better every night and our general well-being is significantly better. We had a few minor hiccups after our delivery and Dan and Kevin were on it from top to bottom. I have never experienced better customer service from any company, especially post purchase. They not only stand behind their products at 100%, but also their word. I'll also mention the fact that they're significantly cheaper than their competitors.

    Pinch A Penny

    Pinch A Penny

    (7 reviews)

    East Orlando

    I hired this company, because my husband was ill and could not take care of our pool. They…read moreassured me that my filter would be cleaned every month and anything that needed attention I would be advised of. My husband discovered, after hearing them beating on our filter with a hammer, that they had broken a pipe and merely fixed it with tape. Of course, it was our fault, not theirs Even though they were the only people to touch our equipment in the year we used them. We recently had a company come and redo our pool Solar and while doing that they took the filter apart and looked at it.. They did not believe that the filter had been cleaned in the year that pinch a penny had been servicing our pool. The solar installers cleaned our filter as best they could, but now due to Pinch a Penny's lack of service we must replace our filter. If you value your pool, you will not use this company. The manager also said that he had received weekly reports on our pool, telling him everything that had been done. We never received one report showing what had been done. This company is bad business, stay away.

    Contacted this store to schedule service call on my heater. Had significant issue with the service…read more"manager" Brandon who came out. When no one called me back from the number on the invoice I went into Oviedo store and spoke to Owner Steve. He would not assist and said it was a different stores service dept I have to deal with even though they are jointly owned. Do not bother with this or the University store they are rude and not honest

    Pinch A Penny

    Pinch A Penny

    (9 reviews)

    $$

    The store is much much different now that it's under different management (not sure if same…read moreowner?). When I used to come here I was always greeted by the same team of people and they became familiar and were always friendly, helpful, and honest. Now there's a different gentleman who manages this location and doesn't seem as on top of things. There are some younger employees there that seemingly have an unpleasant attitude (at least most of them) and that's if they speak to you. Have gotten inaccurate pool tests recently. Just doesn't seem like customer service and accuracy is a priority now.

    We are having a pool party for my daughter's 16th birthday it's a Alice in Wonderland theme and we…read moreneeded to clean out above ground pool so it's ready for her party which is coming up this Saturday. So with all that said first my wife and my daughter went to the Pinch-A-Penny Pool store to get what we needed to clean the pool which was some chlorine and the employees there were really awesome my daughter was looking @ some thermos cups they asked her which one she really liked and they gave it to her for free because it was her birthday. We brought back the chemicals and used them on the pool and for some reason something wasn't working because the pool wasn't turning the right color. My wife and I went back to the store with a water sample to se what was wrong and why the water wasn't cleaning right, so Parker tested the water told us what was wrong and recommended what we needed to get the pool ready for our daughter's birthday and he also gave us a discount on the chlorine that we bought. I really love when associates go above and beyond with their customer services, it means they are dedicated to their job and they want to give you the best service possible. I would really recommend this Pinch-A- Penny Pool store because they provide great customer service.

    Leslie's Pool Supplies Pro - hottubandpool - Updated September 2026

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