6 years ago we bought a new hot tub from Hot Springs Spas. We've been very happy with it; no…read moreservice calls, just routine maintenance by me. The cover eventually started to go. Ordered another one (Black Prodigy 14-22 Weatherproof). I had an appointment for Service to deliver, remove the old one, install the new. On that day, I unexpectedly couldn't be home. But the Hot Springs technicians did exactly what was required without me being here. Got the new cover installed and took away the old one. Surprised me when I got home. Great initiative, and I appreciate the effort.

This place is great so far! We recently had our second new hot tub installed by these folks after…read morerealizing that our first hot tub was not a 20 year tub and the issues were only going to increase. I'm tickled pink by how WONDERFUL it is! These folks have been in business here for over 40 years, you're getting quality here and their tubs last!! Ask for Malcomb, he's great and really knows his stuff!

This location is really accommodating. They do a free pool water sample analysis and knowledgeable…read moreabout helping out your pool. Our pool turned into green when we were out of town, instead of pouring hundreds of dollars in treating it... the guys at PAP just told us to shock the pool on a daily basis until it goes away and actually tells you how much. THANKS for saving us $$$$ Also, they have the Best Price Guarantee... if you find an ad at a different pool store even online, bring in a printed copy and they will MATCH It. It saved me over $60 dollars the other day. Great staff and very easy to talk with. Excellent location in otherwise an empty shopping center since Albertsons has vacanted.

I hired this company, because my husband was ill and could not take care of our pool. They…read moreassured me that my filter would be cleaned every month and anything that needed attention I would be advised of. My husband discovered, after hearing them beating on our filter with a hammer, that they had broken a pipe and merely fixed it with tape. Of course, it was our fault, not theirs Even though they were the only people to touch our equipment in the year we used them. We recently had a company come and redo our pool Solar and while doing that they took the filter apart and looked at it.. They did not believe that the filter had been cleaned in the year that pinch a penny had been servicing our pool. The solar installers cleaned our filter as best they could, but now due to Pinch a Penny's lack of service we must replace our filter. If you value your pool, you will not use this company. The manager also said that he had received weekly reports on our pool, telling him everything that had been done. We never received one report showing what had been done. This company is bad business, stay away.

The showroom is great. Lots of choices. Just know you get what you pay for. We had a fiberglass…read morehot tub for 15 years that worked great and easy to stabilize. This new one we purchase 9 months ago is the hard plastic and it is a nightmare. Nothing but hassles. We are very disappointed. It's hard to stable use the chemicals, had to have it repaired twice under warran Ty and now the heater went out. We are extremely disappointed with this purchase.

From the owner: Welcome to DreamMaker Factory Showroom!!…read more Think a hot tub or swim spa is out of your reach? At DreamMaker Spas, we believe everyone deserves a slice of leisure and wellness no matter their space or budget. Imagine transforming your home into a personal oasis where relaxation and joy come together. Whether you have a cozy balcony or a sprawling backyard, our products are designed to fit seamlessly into your lifestyle. After all, it's not about how much you invest, it's about enjoying those precious moments of peace and pleasure! Let's create the life you've always dreamed of where health and happiness go hand in hand. Join us on this journey to elevate your everyday moments and Live Your Dream!! Located on the backside of the Innovation Center in Lake Mary. Easiest access to our showroom is off Emma Oaks Trail. A+ BBB rating for over 20 years!!

Just had Dave Smith working on a repair, thank God it was a simple one, but Dave was a consummate…read moreprofessional, kind, and informative. I don't know if you can ask for someone while scheduling a repair, but I wouldn't ask for anyone else.

We purchased a spa from this place 3 1/2 years ago. We continue to purchase supplies from them…read morethroughout the year. Being a past customer gives us a small discount which helps to lower the cost of operating. The spa is a Hot Springs salt based system, so very little maintenance is required due to a lot of automation of water quality tech built in. There have been a few small items requiring some fixes, but have been covered by warranty which is a bonus and another reason why we chose this spa system.

I want to give a huge THANK YOU to Dave, the unique pools and spa technician who fixed our spa…read more Dave let us know 2 hours ahead.of.time when he would arrive and arrived right on time at our home. Dave diagnosed the problem quickly, tested everything and got all up and running for us in no time. Great personality, very professional and highly recommend Dave and Unique Pools and Spas to others. Thanks again!! Randy & Jessica Dutkiewicz Yulee, Florida

Before buying a spa from this group you would be doing yourself a favor to shop around and do some…read morecomparison pricing. We were led to believe the 2021 Wellis spa model we had decided upon was a good value at the Mercy Drive Store for $12,000. However, as we had just started looking we decided to shop around and our wallet is so happy we did. We ended up getting the EXACT same model (except a 2022) for $7499.99. Everything written into the $12,000. package at Unique PSB (steps, cover and @ Ease sanitizing system) was also included in the better priced deal. It was all delivered free of charge to the spot where I wanted it in my backyard set-up! It should also be noted that even the Unique PSB in Jacksonville gave me a considerably better price for the exact quoted system than the store on Mercy Drive. On a positive note- even though I would never buy anything from the store on Mercy Drive in Orlando, I will say that Alan, the salesman, spent a lot of time with us and answered all of our questions quite well. He seems to know "his stuff" and it is unfortunate that we were not able to purchase from him because he did spend a great deal of time with us. (I live in Orlando- not sure why my posted review says I am in CA!)

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

From the owner: At Spas Etc in Orlando FL, we offer a wide variety of hot tubs, swim spas, and water care products…read more From the traditional to the modern, you can find your perfect hot tub from an array of designs and features to fit every lifestyle. Our knowledgeable staff can help you select the right features for your home and budget. Whether you prefer a classic hot tub or the latest swim spa endless pool fitness system, our experienced team will help you find the perfect fit.

Working with Bob and the delivery crew was a pleasure. We got exactly the hot tub we wanted and…read moredelivered on the day it was promised. The crew set it up, stayed while the hot tub was filled and explained how to use and care for it. We've been in it every night since!

We bought a 2024 Pulse from the Limelight Collection and it was just delivered this week! From…read morestart to finish everything went well!! Loved trying the spas out to be sure we got the right fit! Bonnie was a great help in the showroom. Kevin, Kevin and Steven delivered and set up -took roughly 2 hrs. Kevin walked me through everything as I have never owned a spa. We have been in it every day since ! Our neighbors really love us now! We are the go to spot! :-) Keeping it at 90 for the summer So refreshing. EASY care! We chose Freshwater Ozone System- smart choice! Very happy !

The store is much much different now that it's under different management (not sure if same…read moreowner?). When I used to come here I was always greeted by the same team of people and they became familiar and were always friendly, helpful, and honest. Now there's a different gentleman who manages this location and doesn't seem as on top of things. There are some younger employees there that seemingly have an unpleasant attitude (at least most of them) and that's if they speak to you. Have gotten inaccurate pool tests recently. Just doesn't seem like customer service and accuracy is a priority now.

We are having a pool party for my daughter's 16th birthday it's a Alice in Wonderland theme and we…read moreneeded to clean out above ground pool so it's ready for her party which is coming up this Saturday. So with all that said first my wife and my daughter went to the Pinch-A-Penny Pool store to get what we needed to clean the pool which was some chlorine and the employees there were really awesome my daughter was looking @ some thermos cups they asked her which one she really liked and they gave it to her for free because it was her birthday. We brought back the chemicals and used them on the pool and for some reason something wasn't working because the pool wasn't turning the right color. My wife and I went back to the store with a water sample to se what was wrong and why the water wasn't cleaning right, so Parker tested the water told us what was wrong and recommended what we needed to get the pool ready for our daughter's birthday and he also gave us a discount on the chlorine that we bought. I really love when associates go above and beyond with their customer services, it means they are dedicated to their job and they want to give you the best service possible. I would really recommend this Pinch-A- Penny Pool store because they provide great customer service.

The team came today to install my hut tub they sure made up fir being late…read moreThank you Mat and team you did a great job I would recommend Spa Kingdom

We love our hot tub spa! Matt and Leanne were a pleasure to work with! Leanne is very funny…read more My husband and I travel often leaving only about one day per month to shop for a hot tub. We would pop in to Spa Kingdom randomly over the course of about 6 months. We never felt pressured to buy. We did have certain limitations to the size of our spa and together we were able to come up with a perfect solution. Matt and Leanne were happy to assist in anyway they could. When the hot tub was delivered, the crew was professional, knowledgeable, and took the time to go through every aspect of the hot tub including the chemicals and upkeep of the spa. So far so great!

They replaced two pool lights for me. The technician was prompt and professional. They offered the…read morebest price on the lights, best price on labor and provided a three year guarantee. I am very pleased.

Quick and professional work on the leaking pool pump. Very reasonable price. Prompt with the…read moreappointment time. Also checked and ensure that everything els is working properly. Thank you James.