Went into their location off 17/92 asked if I could buy some pool tiles. Sales rep didn't want to…read moreget out of his chair. He directed me outside and said you could probably buy something out there. Wanted to buy some travertine he said he would call me and let me know. Went back the next day because I didn't get a call and he said no we can't sell it to you we may need it in the future. I asked him if he could at least direct me to where they purchased it. He threw his hands up and said I don't know. If that's how they treat someone looking for a small order I can't imagine how they would treat someone who's pool they installed that had issues or may need repairs. Best part is- I'm looking to put in a nice pool for my main home. Not friendly, not helpful, and definitely lazy. They won't be around long.

Very poor customer service and workmanship. Took 2 attempts to put in a liner and it didnt even…read morehold up a year. They dont return phone calls or emails. They dont stand by their work. Do not recommend at all.

Josh was amazing. Quick response, same day service. Could have charged me much much. Saved me…read moremoney, very honest, which is very important

Awesome service! Turns out it was just a power problem, not a broken pump--saved me a ton of time…read moreand cash. Got the pool timer fixed and rewired, and everything's swimmingly again. Highly recommend!

So you're in the market for a hot tub, you've done your research, and have your budget. It's a…read morepretty major purchase for most people and should be given quite a bit of thought. In your research you've probably found that the dealer you purchase your tub from is just as important, if not more important, than the tub itself. That's why I can wholeheartedly recommend going with spas etc. Not only are we completely enamored with our tub, but the service from the moment we first walked into the store until now, has been first rate. We waited around 6 months for delivery and now that we have our tub we sleep better every night and our general well-being is significantly better. We had a few minor hiccups after our delivery and Dan and Kevin were on it from top to bottom. I have never experienced better customer service from any company, especially post purchase. They not only stand behind their products at 100%, but also their word. I'll also mention the fact that they're significantly cheaper than their competitors.

6 years ago we bought a new hot tub from Hot Springs Spas. We've been very happy with it; no…read moreservice calls, just routine maintenance by me. The cover eventually started to go. Ordered another one (Black Prodigy 14-22 Weatherproof). I had an appointment for Service to deliver, remove the old one, install the new. On that day, I unexpectedly couldn't be home. But the Hot Springs technicians did exactly what was required without me being here. Got the new cover installed and took away the old one. Surprised me when I got home. Great initiative, and I appreciate the effort.

My old pool pump sounded like a bag full of cats going through a wood-chipper whenever it ran. I…read moreknew it was trashed, and needed to be replaced, but I was just too lazy to get around to it. I would much rather go to the smaller local guy instead of the big-box/big overhead/big mark-up guys, so reached out to Seminole Pool Supply, and gave my current motor and pump configuration to Alexis, who advised that they had a matching, rebuilt 1.5 hp pump on-hand for $115. She also told me that they do free bench testing if I were to bring in my old motor, and if it was salvageable then they would rebuild it for $65. Both prices sounded more than fair to me - with new motors running in excess of $350+ - so I yanked my old motor, and drove the 35 miles to Sanford. Totally worth it the effort, as it turns out... Upon arrival, I was greeted by Alexis and her team immediately got to work on the tear-down. But first, a side note about Alexis's eyes. Alexis has eyes of the most amazing blue. And those blue eyes, up close, are a celestial phenomenon: Nebulae as seen through telescopes; the light of unnamed stars diffused through dusts and elements and endlessness. Layers of light. Blue eyes that are like starlight. Sorry for the segue.. Back to the review! The investigation of my pool pump motor revealed that it was seized (I wasn't surprised), and that the motor was beyond economic repair. Bummer, right? Now the cool, customer-oriented part and why I'd MUCH rather go to the local folks: Alexis said that she was mistaken, and that they only had a rebuilt 2.0 hp motor, with no 1.5 hp motors in stock. I internally prepped myself for the inevitable song and dance about the impending up-charge... But Alexis and Seminole Pool Supply would honor the price quoted over the phone. Done deal! Their tech - a tall, good looking (no homo!) dude named Kevin - brought me my new (to me) motor, and passed along some sage advice on connecting it to power. Alexis took my money, and sent me on my way. I got home, connected the power, and everything was all good! My neighbors will like me again without the 100 decibel scream of my old pool pump, my pool can go back into service, and I can crack a beer and look back with pride on a job well done... Thank you, Seminole Pool Supply! *PRO TIP* - TURN ONTO SIDE-STREET LIKE AS IF YOU WERE GOING TO THE CHECKERS RESTAURANT, OTHERWISE YOU WILL BE THE TOOL-BOX CHUCKLE HEAD THAT ENDS UP PARKING IN THEIR FRONT YARD... like me. Don't be a tool-box chuckle head. :0(

Whatever you do, do not go with this pool service. We just completed our $100K pool in June and…read moredecided to hire this local company for maintenance, big mistake! Their service techs are very young and clearly inexperienced. They caused a yellow/gold stain that runs across the entire bottom of our pool by leaving chemicals sitting at the bottom. The stain appeared the very next day after their service. When my husband tried to brush it, some debris lifted, but the stain remained. When we contacted the company, they denied responsibility and told us to file a warranty claim with our pool builder instead. This company is 100% responsible for the damage to our pool. If you want to protect your investment, I strongly recommend choosing a different service provider.

The service that Kori provided was outstanding. I'm not the most timely responder to my reviews but…read moreI want to be able to be fully confident on the work done over time. This job was done and I would not hire anyone else to do your pool. Kori is very fair in pricing and much lower than the bigger companies. However, he does not sacrifice any ounce of quality workmanship. He can be busy since it is Florida so patience is key, if you want things done correctly. More expensive, and quick, may not mean quality! Sorry for my lack in getting you this review sooner, it's been a long year as you can expect.

Just over a year after installation, the new pool coating is failing. Multiple pool companies have…read moreinspected it and identified that the surface was not properly prepared prior to application. There are numerous voids where the coating did not adhere to the pool shell. Those sections are now discolored, and calcium flakes are forming where air voids exist behind the coating. Best Florida Pool and Spas acid washed the surface earlier this year. This would have been an opportunity to identify the adhesion problem, but the issue was either not recognized or not communicated to me. Separately, Best Florida Pool and Spas installed a heater a few years ago that remains under warranty. The circuit board has failed. I have requested the purchase invoice needed to file a warranty claim, and they have not provided it. My recommendation to anyone considering this company: put a formal written contract in place before proceeding, so that you have clear documentation and legal recourse if problems arise.

We had decided to wait for our next hot tub, until we had our patio refinished and now that we've…read moregot it we're LOVING it! The whole thing is so relaxing and therapeutic at the same time Malcomb at Spas Etc. was so great to work with!

Great products and more importantly; great installation and service. Very happy with the…read moreprofessional installation and sales support.

Still in the process of deciding our pool builder but these folks follow through and have our…read moreinterests at heart.

This is our 2nd pool with Premier and they are absolutely fantastic…read more We absolutely would use them for our 3rd and 4th .... In fact, we wouldn't use any other pool company

Everyone in the showroom is great! Answered all my questions and we were even able to get in a hot…read moretub to feel it out. They have several with water in them on their showroom floor. So excited to use our Dream Maker Cabana. Just got delivered today! By the way the delivery team was amazing! They put everything together and took away all the trash! Best place in town. Go check them out!!

The showroom is great. Lots of choices. Just know you get what you pay for. We had a fiberglass…read morehot tub for 15 years that worked great and easy to stabilize. This new one we purchase 9 months ago is the hard plastic and it is a nightmare. Nothing but hassles. We are very disappointed. It's hard to stable use the chemicals, had to have it repaired twice under warran Ty and now the heater went out. We are extremely disappointed with this purchase.

The reply from AP&S is more BS from them. They were even saying the circuit breaker panel on the…read moreside of the house was one they installed. No it wasn't, the home builder installed it. I have pictures and them saying the panel was installed by them. Then they blamed the issue on solar panels being installed after the pool was completed. The panel they installed had a loose hot wire and that caused a SHORT which back-feed power to the main circuit breaker panel on the side of the house and that caught on fire. Look at all the yelp ratings, most are one star for a reason.

I thought I had chosen a good company to build my pool, but I was extremely disappointed with the…read moreservice provided. There were basic errors--inexcusable for a pool company--such as forgetting to install the gas infrastructure for the summer kitchen, poor flooring drainage, and the use of second-rate materials for the summer kitchen. I regret hiring this company. The project also took a long time to complete. Customer service is terrible, though they are certainly efficient when it comes to billing. Unfortunately, I do not recommend this company.