Wow. This place is next level with customer service. I came in to the store apprehensively and left…read morewith a hot tub and my experience that exceeded my expectations completely. Jeff was my salesman. He was extremely patient and very educated on the variety of options available to me and was cognizant of my financial concerns as well as my timeline needs. He was not pushy or overly forceful. He answered all of my questions and I had such faith in him and in the company I bought a hot tub that I cannot wait to receive!! This place is top notch. I wholeheartedly endorse the hot tub Factory. Warmly and contently Pamela J Keefer ,

Very happy with salespeople, explaining chemical requirements and maitenance. Bought on a sale and…read moregot the biggest Jacuzzi..love it love it

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

My contractor first brought me to Backyard Masters when I explained that I was looking for a small…read morepool for my yard. From the jump, they were awesome! Maria, Dean and the team worked with me on my needs, educated my on my options, and we ultimately chose the best item for me. A brand new 14ft Swim Spa. Throughout the process, the team was not pushy but did followup and remain engaged with me. They heard my cost concerns and worked on options for me based on my budget. Finally, they were supportive and communicative throughout the process of delivery and setup of the spa. I did have some manufacturer and electrician issues (Listen to Backyard Masters about the importance of a knowledgeable electrician)! Backyard Masters was with me the entire way to troubleshoot my issues and get my spa completely up and running. Now that I have been with my spa for about a month, I feel even better about my decision to buy through Backyard Masters. I know that they will be there to support me with any concerns, and they have proven themselves to be wonderful, honest, trustworthy people. Thank you to Maria and the team for a wonderful spa experience, beginning to end!

My husband and I have called and left messages over the last few months requesting them to call us…read moreback, and they never do. Finally we decided to drive up there and walk in, since we needed pricing for outdoor cushion covers. The only reason this review gets two stars instead of one is because the gentleman we spoke to was very nice. We were promised us "Nicole" would call us the very next day, and texted her our information in front of us. It's been over a week, and still no word from this "Nicole". I guess they don't want our money?

Not bad. Their prices are very reasonable. I just hated the fact that some orders require that you…read moredrive all the way further out in Long Island to pick up at their warehouse.

Great location alway friendly and knowledgeable. We come come everyday to stock up on pool…read morenecessities.

Took $1000 for pool cover and never did the work nor refund my money. Stealing is so wrong!!! Total…read moreRip off ! I sent certified letter requesting refund. Letter returned unopened with a note on the envelope that he was no longer at that address

This company I hear has ~800 customers, and at times, I feel like I'm the only one. A true…read moretestament to how well run this place is and their commitment to outstanding customer service. I hired them for a pool inspection before buying my house, and use them for all service, referrals for other things (brickwork, etc.), converting to salt water, new pump, and for any open questions I have. 1,000% satisfied and highly recommended.

Highly recommend Brothers 3 for your next pool. Very…read moreknowledgeable staff helpful at every step of our project. Our family is loving the new pool. Opening again soon for our 2026 season.

Brothers 3 was very flexible and adaptive to our needs. Appointments were honored. Work was done…read moreexpertly, efficiently and neatly. The quality of everything purchased was of the highest caliber.

Overpriced Polaris equipment, terrible service, and no support of the products after you leave the…read morestore. If you want a pool cleaning Polaris unit, which will cost about $1,500 and last two years- this is your store and Polaris is the manufacturer. I have had 2 Polaris units and each lasted 2 years. Their only interest is stating that it is to expensive to fix, in case you want to just leave it with us. Draw your own conclusion. By the way don't bother tying to call them, they never pick up the phone. If you are not sure of the veracity of my claims, call them and see if they answer....

One of the worse places ever. This place is a joke go else where. I was told I couldn't hook up any…read moreother filter/pump to a 22'x52" Coleman Pool. I showed them videos of people doing it and was still told no! The kid wouldn't even make eye contact with me. Here's a picture just to show everyone it works!! Go to Island Recreational!!!

great service truly Ryan Rodriguez was very helpful at Island Recreational Hicksville Massapequa…read moreand did a great job explaining the chemicals I needed. And even brought it to my car. Thank you so much it

Joe c left me VERY satisfied today. He helped me sooooo much, I don't know what I would have done…read morewithout him. 5 stars.

This is definitely my happy place! Every time I get flowers from here to put in my garden they last…read morebecause they're so healthy. Their service is 2nd to none . They are so willing to get you a cart which comes in very handy because the flowers add up quickly. They help you pick out flowers to help you figure out your garden and then they bring your items to your car for you.

Abby's Parkside Nursery located on Merrick Rd Seaford/Wantagh borders. Family owned with top notch…read moreplants, shrubs and trees (seasonal) Value is in the health of plantings and knowledge of owner. Many seasonal decorative items for the yard and patio areas! Always helpful getting packed in car. Shop local here all year long for our landscaping needs. Also great fresh flowers for that stop by! The value is in what you choose!