We went here on a Monday or Tuesday evening so it was expectedly empty. It wasn't empty though, it…read morewas straight up dead in there. That being said, one would think we'd get "good" service - also not the case. Based on Yelp (and Google) reviews, we were served likely by the owner. I asked for two samples and this man was so cheap he barely nicked the ice cream with the corner of the square spoon and called it a "sample." In other words, the sample was so tiny it didn't even cover 1/4 of the small sample spoon. I wish I were making this up yall, I was mind blown. I ended up settling for a flavor I didn't ask to sample (chocolate cookie dough, I believe it was). It was just okay. Nothing to miss or write home about. When I asked for that flavor, he almost sounded disappointed I didn't get the dark chocolate flavor (one of the ice creams I asked to sample) saying that's one of their best sellers. Sir, if I would've been able to actually TASTE it, I may have very well chosen it. We were visiting town and let me just say that based on that poor experience, I won't ever consider going back nor would I be able to recommend it.

No ambiance, it's just a counter in a not so nice strip mall. The flavors were ok and the bathroom…read morewas out of order. Tried a few of the Indian flavors and did care for any of them. Had the blackberry truffle and mango. Both were ok. Literally debated whether to even go in when we arrived.

Had been craving some frozen yogurt so I pulled in to the closest one to me. Location was clean and…read moreall the toppings were fresh and ready for my bowl. I selected the vanilla and topped it off with everything I could mix in. Great customer service through the whole process, happy to have this place near by to revisit next time I get a craving!

Always a nice spot to visit for a frozen treat. The only drawback is the staff never greets anyone…read moreas they come in. Actually, it's also difficult to get the add ons without having to crouch down to get anything if you are tall. The flavors are good and the place is really clean and well kept.

Dumont Creamery & Café is a tasty café and ice cream franchise located right off of 635 in between…read moreIrving and Coppell. If you live in the area, you now have another great option for creative ice cream flavors and coffee. My Overall Rating - 4 Stars (Atmosphere, Service, Food, Return) Atmosphere - High ceilings, modern seating, and a very welcoming feel sum up my first impression. Ice cream may be what draws people to Dumont, but the inside has a mature coffee shop atmosphere vs. a candy store. We were the only patrons on my weekday visit, which is a good thing if you want to sample flavors.....1 Star. Service - .... because the staff was so nice (and there were no other customers), I was able to try any flavor I wanted. The Dumont staff member was super friendly and patient, and I felt at ease. 1 Star. Food - Sampling flavors is a big deal, because Dumont has some of the most unique flavors and names. I tried Filter Coffee, Ferrero, Oreo Caramel Fudge, and Vanilla Bean (they all tasted like their names). But I settled on Biscoff. Not only did it taste like a cold, creamy Biscoff cookie, but it also paired perfectly with an espresso. This Creamery + Coffee idea might work out pretty well. 1 Star. Will I Return? - YES. I had reservations before visiting this franchise, but one bite of the Biscoff flavored ice cream and I was sold. It's a little out of the way for me, but it's definitely worth the trip. Yes, I'll be back. 1 Star.

*adding after reaching out a different contact number*…read more I'm happy that I was able to connect with someone in management. I am awaiting my full refund amount and even going in this week to try to get a different experience and will update my review once I have the refund and a new experience with the store. Also excited to try the Southlake location DO NOT GO HERE THEY WILL CHARGE YOU BEFORE CHECKING TO MAKE SURE THEY CAN PROVIDE AND WILL NOT REFUND YOU TIP AMOUNT. THEY ARE UNPROFESSIONAL AND HAVE HUNG UP ON ME MULTIPLE TIMES.

This place was packed! We got the original falooda and mango ice cream. Both tasted great. We also…read moregot the mango rasmalai tres leches cake which was a bit of a let down. It was delicious and moist for a treat leches cake but had hardly any of the mango or rasmalai flavor. Besides that, everything was on par and tasty!

Worst experience they gave us a regular boring drink for $10.81 such huge rip off place don't even…read morethink to go there they think they can give regular drink for $10.81 omg and expect us to take it . We expected something good and special, never going there ever.

This place is so fun! They have a lot of games you can play while you eat, as well as foosball and…read moreair hockey in the back. The menu selection is great - the Dubai chocolate and Ferraro rocher are both delicious. The people working are very kind, and I'd highly recommend stopping by!

Visited here today. Not sure we will return. Pastries are unacceptable given the price. Service was…read moreodd. The atmosphere, eclectic at best. It seemed like it was new so perhaps with time they will get better. I cannot recommend at this time. Might try again in a few months to see if they've turned things around.

We went here twice. First time, we were served by a nice India man. He was so personable, very…read morefriendly, and just overall someone I'd love to deal with again. Service aside, the ice cream flavors are spot on. We got butter pecan and boy was it buttery with a nice pecan taste. My husband was mind blown with the birthday cake flavor tasting literally like a birthday cake. I tried other flavors and they were all delicious and creamy. My fave is the "butter pecan port of call". I had the dark chocolate flavor the next time we came and asked for cookie dough mix-in. The ice cream itself was still very good but I would not recommend the cookie dough mix-in. We're from Vegas and we don't have a Marble Slab here so I'm very bummed. I'm looking forward to the next opportunity to visit another location!

I was going to go to my usual spot for a strawberry shake. I decided to go to the marble slab…read moreinstead since it was closer. I really like their cheesecake ice cream, so I got a strawberry shake using cheesecake ice cream instead of vanilla because why not? It was decent, but I'll stick to my other spot when it comes to shakes.

After enjoying a delicious ramen lunch, my daughter and I decided to stroll around and explore this…read morebeautiful area. As we were supposedly burning off a few calories, wouldn't you know it--serendipity struck, and we stumbled upon Kilwins, an ice cream shop filled with homemade ice cream, fudge, chocolates, and enough sweet treats to make any diet wave the white flag. Apparently, finding the back door is becoming our trademark because, once again, that's how we made our grand entrance! We were warmly greeted by the lovely Ms. Azra, whose kind smile and friendly personality made us feel right at home from the moment we walked in. After browsing all the tempting goodies for a few minutes, my eyes locked onto the ice cream display. Mercy! It was like finding a little slice of heaven on earth. There was no way I was leaving without the apple pie and butter pecan ice cream--served, of course, in a waffle cone with two scoops. Dern tootin', I wasn't about to settle for just one! My daughter chose the chocolate candy ice cream, and she was just as happy with her choice. Our grand total, including the tip, came to $19.36, and every penny was worth it. My ice cream was rich, creamy, and downright delicious. For a few glorious moments, I was in dessert paradise...then reality hit when I looked down and realized my waffle cone had mysteriously disappeared. Funny how that happens! Kilwins is an awesome place with great treats and even better customer service. And yes, just like the Terminator...I'll be back! Hope to see you there.

Kilwins Ice Cream - Chocolate - Fudge is a franchise that serves up ice cream, fudge, and caramel…read moreapples. A small location just opened at The Sound (Coppell/Irving) and now will give you a reason to skip dessert after you eat dinner. My Overall Rating - 4 Stars (Atmosphere, Service, Food, Return) Atmosphere - The Kilwins at The Sound is one of the smaller locations. You enter and walk through a small hallway wrapped in Kilwins pink, and once you emerge you are greeted with ice cream, fudge, chocolate, and caramel apples behind their glass displays. You can also see how they make some of their apples. It's really cool to watch. Everything that you would expect at a Kilwins is here. 1 Star. Service - Armed with ice cream scoops, the friendly staff are ready to take your order. They even provided me with some extra-large sample bites. Everyone was smiling and made us all feel very welcome. 1 Star. Food - Kilwins will give you the "kid in a candy store feeling" because they have so many sweet treats. Their known for their caramel apples and fudge, but on this visit, I had ice cream on my mind. After tasting a few flavors (toasted coconut next time), I went with a vanilla shake. Yes, very boring (vanilla), but the shake was creamy and smooth, and very easily fit in the car's cupholder. Next time I'll be a little more adventurous. 1 Star. Will I Return? - Yes. Kilwins has lots of pretty prepackaged sweets, so if you need a last-minute gift for a family member, this is your place. I'll be back to get a caramel apple or a peanut butter cup. Welcome to The Sound! 1 Star.

This place is pretty unique . A little hard to find as there is no sign on the front . They have a…read more1+1 promo so I tried the gulab jamun ice ream and the nut-fig combo , both are excellent : rich , plenty of toppings and the origin was quite big . Highly recommended !

Ice cream was okay, dessert cakes like tiramisu wasn't tiramisu. A little hard to find because no…read moresign on the front. The staff are kind but the owner is scary. Unique place but I wouldn't recommend it.

The hubster and I were craving ice cream last week and decided to try this new addition to the…read moreneighborhood. He had the cookie dough ice cream, while I opted for the mint chocolate chip. Both were delicious and super rich! Prices are a bit steep, but it was worth it!

Wow! We had excellent service here, the kind woman behind the counter was so patient and helpful…read morewhen it came to selecting ice cream. He got the cornbread berry flavor and I got the vanilla light and churro flavors with some mix ins. We really enjoyed quiet the outdoor seating and the quick and friendly service. Will have to come back! :)

This is a spacious, newer location that serves consistently great boba. It's one of my favourite…read moreboba chains, and this location lives up to the quality I've experienced elsewhere. I usually order either the Dong Ding Oolong Milk Tea or the Bubble Volcano. The pearls in the Bubble Volcano are especially delicious--soft, chewy, and honestly a little addictive. Overall, this is a reliable spot for well-made boba, where the tea flavour really shines.

Chicha San Chen is the place you go to when you want reliably good tea and good boba, hands down…read more Other places in DFW have off days, but in the times I've gone to Chicha San Chen, they've always had a high quality product. The interior is large, and there's seating avaliable indoors and outdoors. But in this Texas heat, the outdoor seating is unbearable. The staff are pretty knowledgeable about their products and can explain their menu. They run an efficient system behind the counter, so my drink is usually no more than a 5 minute wait.