Great price on tires. Unfortunately, the "free rotation" is not free. Each time I have stopped in for a rotation, I am told it will be at least an hour. My last vist took close to 2 hours. They said they cannot take appointments. I have visited Heinhold Feller in Valpo and they take appointments. Dean's Tire in Chesterton takes appointments and so do all car dealerships. I wish they had a system which enables the customer to get a "free'' tire rotation in 30 minutes! I am buying tires for another vehicle and this will be a deciding factor. They should have a bay set aside for the "free" rotation when necessary. Sat there watching ESPN Sports on a Monday night instead of spending time with my daughter who was visiting from college. Great prices but never fast service.... read more

This place is great! I had to bring my car in for some engine maintenance and the guys at this shop were so accommodating. Dropped my car off the night before and since I was on a bit of a time constraint and they had everything finished by about 12p the next day. The customer service was awesome and my car is running so well. read more

I had visited this location twice so far in the past couple weeks and would definitely go back. The associate that helped me was super friendly and knowledgable. He recommended new tires for me and even gave me a discount. My second visit was a few days later for an alignment which only took about a half hour. I had a service coupon that could only be used with the purchase of 4 new tires, but he still honored it although my tires were purchased on a different day. When I had mentioned a concern with my brakes, he not only offered to drive my car with me around the block to test the issue, but also explained to me in detail what the issue could be. Now If that isn't great customer service, I don't know what is!!! read more

I took my vehicle in for a tire rotation and a TPMS fault light. Because I bought tires from Levin and had a free rotation etc. Any way, about an hour after I got home I received a call from service rep. I was told that I now needed new struts and they could possibly save my rear tires if I acted soon. He said the rear tires were severely "cupped" due to faulty suspension and a severely over inflation of rear tires. Was told that Levin could remedy the severe problem with my auto for only approximately $ 2,000.00. Something did not feel right and I did not notice any driving problems. Told Levin not to do anything and I would pick up var ASAP. Gave me written estimate and I told him I would let them know. After I got over the shock of their estimate, I decided to take vehicle to the dealer. After dropping car off at dealer, I received a phone call from dealer saying that I needed a trans service and they would check all parts etc on car. Next day I was told that car was ready and bill was $ 624.73. Found out the tires were fine, suspension was fine and the TPMS problem was repaired for $ 300.00. Levin wanted to do this for $ 450.00. If you do take your vehicle to Levin, you had better get a second opinion. I felt that Levin tried to take advantage and in my opinion, borders on fraud. If you go there for any vehicle repairs other than oil change and tires, be careful. read more

Nice people, and decent pricing on "most" items. Very professional crew. The tech showed me what was wrong with my vehicle so I know what needed to be repaired. I have been going to Levin Tire for over 5 years now and will continue to do so. read more

Friday, February 13th, I went into Levin Tire for the first time for an oil change. The place I usually go to closed so I decided to try Levin. After the oil change they said that my radiator was leaking quite a bit.. They quoted me one price and I said I could come back the next day and get it fixed. I dropped my car off that following morning and when I picked it up, the price was almost double what they quoted me. DOUBLE. I asked about the quote they gave me and their response was, "that quote didn't include labor." WHAT? Since when do quotes not include labor. Needless to say, I will never go back. read more

I had to escalate. But they did right by me. Frustrating but they responded and took care of my issue. Quickly.

Not sure about the negative reviews on yelp, but I had a very positive tire buying experience at valparaiso location. I bought a secondhand vehicle with very unusual summer only tires. They were probably the tires that came in the car when new, but even with only 14000 miles on the car, I knew they were probably on the end of their useful life cycle...not to mention they were summer tires and this was February. Needed exact tires ASAP as we were getting another round of snow in a day or two and this was Friday when I initially called and talked to Nick at the store. He told me because of the unusual size, he could probably have them in by Monday. Told him I really wanted them ASAP. He said he would check the delivery schedule and call me back. Within 10 minutes he called back saying he could get the tires in tomorrow (this being the next day, Saturday)!!!! Awesome. Incidentally, I shopped a couple other chain tire stores and they all told me Monday was the earliest I could have them. So I Called Levin about 815am Saturday. Tires were in, drive to the store, got right in (where does that ever happen 1st come 1st served on a SATURDAY??!!?). So I'm told the alignment is off a bit. for as much as the tires cost, I'm not going to fuss about the $79 to do the alignment. They were crazy expensive tires. But let me say I knew the replacement cost of the tires when I bought the car. I also would add that the Michelin tires I was so adamant getting were being discontinued. Nick suggested a same size Continental ExtremeContact dsw06. I was a little reluctant but after reading some online reviews on that specific tire, I agreed...Wow!! What a difference! Like night and day. So overall, very happy with the whole experience. Probably spent a bit more than I was planning but not outrageously so, considering the uniqueness and limited availability of what I was buying. I don't believe in extended warranties ever usually but every place I've ever bought tires, the road hazard has paid for itself, so I got it here this time as well. Great job Nick!!! And to the guys that actually performed the work. I'm very hard to get all top ratings from on any review as that is typically not realistic, but at four stars, still an outstanding shop and very positive experience!! read more

Had a break down over a holiday weekend; showed up at 7:30am on a Monday. They had the car fixed by 10am, were very courteous and professional, and were respectful about the charge. Can't recommend highly enough! read more

I was in a car accident this morning right at the entrance of the Levin Tire, Valparaiso location. A Levin employee, possibly the manager ran right out...not to see if we were ok, but to make sure our cars were moved immediately so we didn't block the entrance to the business. I hadn't even stepped all the way out of my vehicle before he asked me to move my car which means he didn't even have the opportunity to see that I hadn't been injured. The gentleman that hit me must have taken that as a sign that he was ok to leave, because he then put his car in reverse and fled the scene of the accident as I was on the phone with the police. While I don't blame Levin for what happened today, it's a terrible example of community care. I had as much control over where the accident occurred as I did the man who fled the scene. That employee watched the gentleman leave the scene of the accident and didn't say a word. His only priority was making sure the entrance of his business wasn't obstructed. read more

This place is a joke. I have been here before for repairs & oil changes, but this last time really takes the cake. I promised them I would never return for services. I had a 02 sensor out. It had been out for a month or so, but I needed to pass emissions, so I figured it was time to get it done. I called around 10 A.M. & told the man I think his name was Blair, that my 02 sensor was out. He said they did change sensors, and to have us bring it in to check it out. Now mind you I was at work all day, so I had my mom bring it in for me. She waited an hour for them to diagnosis it. He told me on the phone worst case scenario, and I was looking at 500 bucks. Eh, scared me a little. So it was definitely an 02 sensor after an hour of them "diagnosing" my vehicle. They never mentioned which 02 sensor was out. They called my mom around 2, and said they were working on it. He said my car would be done around 5 P.M. Okay here comes the fun part. It is 5:30 and they still haven't called. So my dad called them to see what was going on. So supposedly they had used a malfunctioning sensor, and had to order another one that did not come in until after 5. Don't you think they should have called one of us? They told us my car would be ready by at least 5. So I called them around 5:45, they close at 6:30. He goes "oh yeah, we are almost done with your car." I said okay so can I come in then? He comes back with "well yeah, if you want your car tonight." So we go get my car, and I almost had a heart attack when he told me the price. $615, to change an 02 sensor. I had been charged 100 bucks for a diagnosis, when I told these idiots what was wrong with my vehicle. And after waiting around for them all day, I would think I could get some kind of compensation from these drones. I had been charged for multiple services I did not ask for. Oh, and I forgot to mention when I got tires from them a couple months prior, they had charged me for 4 tires, and left one of my old tires on, and had the new one in the trunk. So we asked them to fix their mistake, and they didn't. Go figure. So needless to say, this place is a money pit. All they care about is money, and customer service is the last thing on their minds. I will never return. I hope to God no one gets ripped off the way I did. If I was working on someone's car, I would be communicating with my customer so they know their car is in good hands. -Not a happy camper read more

I went in for an oil change. I said there's no need to look at/do anything else, just give me an oil change. I only came here because I had a good coupon. The gentleman came out and told me I needed a new serpentine belt on my alternator because there were some cracks. Okay, that very well could be. He then proceeded to show me a wet spot and tell me my Jeep was leaking power steering fluid and I needed a new rack and pinion. He quoted me $1100!!!! Like hey, no big deal right? I went to USA Muffler the next day. Yes, I could use a new alternator belt. They charged me $90, opposed to Levin's quoted $150. Kelly at USA Muffler also told me the wetness looked to be from messy oil, not power steering fluid. He cleaned and dried the area and told me to bring my Jeep back in a week to see if there were any leaks. A week later there were none. I DID NOT need a new $1100 rack and pinion. I'm a single woman and Levin Tire was clearly trying to rip me off. It's disgraceful. read more

I went there with two of my vehicles; for an oil change; I told them I wanted synthetic oil; when I picked up the car they said I needed a battery; funny I just had one put in 7 months ago; so I said put in a new one; so we waited for one car and came back for the other; when we came back; they put in a blend which was not what I wanted; then I am driving the car home and the hood flies open; I get home and the car won't turn off; they are closing and he tells me put a brick on the break to hold it down; so I can shut the car down; I bring the car back the next day; he gets it going and the following day the engine light comes on; so now I take it to someone else; never had a problem with my Buick ever! until Levin messed with it; I get it fixed by a well known mechanic in the area and he tells me never take the care there; they rip off everyone! Then the battery goes just after a year and I called them and the guy asked me did I leave a light on! REALLY! I have been driving for 40 years I think I know better. So he gets a bit snippy and wonders why I am upset! DUH! Well needless to say I bought another battery somewhere else and all my future business will now go to this company that is HONEST and does good work. read more