Decent facilities but they're always trying to pressure you into buying a membership. "May I ask…read morewhy you don't want a membership? I'm just trying to make it worth your while." Shut up, Connor, and give me my basic car wash. As if you care about my personal finances. You're just trying to reach your memberships quota.

30$ car wash and car is still filthy. Do not waste ur money might as well got to gas station and…read moreget discount on gas with wash place sucks.

In the "green room" there was a far far right militia magazine. The crew didn't put a sticker on my…read morewindshield. Overall the tone was that they were doing me a big favor. I will go somewhere else or change my own before I step foot into that kitty litter box.

*edit* Guest Services contacted me based on my review. They identified several issues that…read moreoccurred. The manager was using an old Groupon code, which didn't credit the correct amount. Additionally, I was upcharged for an optional "full synthetic" filter for an extra $10, which was never mentioned to me. As a result, they offered to send me a $30 refund, as I had been in from out of town and could not return to the store. It was mailed promptly. I went to this location for an oil change and tire rotation. I had purchased the service from Groupon which clearly states "Full Synthetic Oil Change with Tire Rotation or Aquapel Glass Treatment". When I pulled up, there were no other customers in the bays, and I was directed to pull in. I shothis wed the employee I had a voucher from Groupon, he told me the price $153, and said the voucher would be applied at checkout. After watching 2 or 3 cars that arrived after me, get their oil changed and pull out, they finally got the tires rotated and the vehicle on the lift to change the oil. After another long wait, I was told that I was ready to go. The employee was unable to check me out due to the Groupon voucher seemingly not working. He said he would have to call someone, and after a few minutes informed me that his manager was on his way back to the location and would handle it. (The manager was out picking up a filter they didn't have for another customer who was stuck in this particular hell with me). At this point I had been there for an hour. Once the manager arrived, he attempted to check me out, couldn't had to place a call to someone else to figure out the system. He finally got it all put in appropriately, and much to my surprise said I owed $48 and change. At my surprise, he said that there is always a small amount left over with Groupon. I said that $50 wasn't a small amount, he shrugged and pointed to the paper he had used to guide him that stated all Groupons only covered oil, and nothing else. I pointed out the voucher clearly stated the tire rotation was included, he shrugged and said all the Goupon people say that. I told him that I had been here for well over an hour at this point, he shrugged again and said we have a lot going on. Obviously, someone is wrong with how the Groupon is presented (eitther Jiffy Lube or Groupon). Based on the slow service, and seeming indifference of the "manager", I'd guess it is their "policy" that is incorrect. At the very least, since this seems to be a known issue, they should inform the customer before the service not after. I would at least have had a choice on whether to continue. The Groupon cost $79, and the redit this location gives is $73, sure doesn't seem like a good deal. Either way, based on the extremely poor service, I would recommend staying far away from this location and their shady business practices.

I've visited this location for many years, even before it was Take 5. Generally it's convenient…read moreand usually timely. Sometimes I think they are understaffed. On this occasion the tech attempted to upsell me on the oil change package from the basic synthetic blend to the next level. I told him no and he continued to pitch the upgrade. Then a second tech came over to begin the work and he also attempted to upsell me. Once again I declined and he also said he would have to note that I refused as my truck wasn't recommended to use the lower grade of oil. It's the same grade I've been using for years. I don't appreciate this high pressure sales tactic. Later I discovered they get a bonus for this upsell. Now it all makes sense. I'll go back again but if they attempt to upsell me I'll leave before they ever start. There's other options I can take my money to.

This is a horrible business. The techs there kept us waiting way over 5 minutes. We sat in the…read moregarage for over 20 minutes without one word being spoken to us. We left and they told us not to come back after we complained about the wait and no service. They were not busy at all. No stars!

First time at a service station in this area as I just moved to Valparaiso. I had called ahead and…read moremade an appointment about 2 weeks in advance and it was no problem getting in. Went here based on recommendations from Yelp and Emissions testing repair recommendation. Kayla helped me check in as I walked in and was very kind and friendly. Steve called me and gave me the estimate of the car repairs. I didn't want to spend much money on the repairs because it's an older car and I asked what was necessary. Steve checked and called me back with options. I was also able to add a oil change onto list of repairs as well and they gladly did an oil change for the car as well. Upon pickup, Kayla greeted me again and I paid and was on my way. Engine light is off and we will go back to emissions after the car is driven for a few days.

They were great every time I need a headlight replaced they help me out!!!!!…read moreI still have not had tires replaced just headlights fixed.

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

Friendly, knowledgeable staff. Customer oriented!…read moreGood place to do business! They know what they're doing and prices are reasonable!

Ryan was extremely helpful in making sure I had the correct services. Charles and the crew were…read moresuper knowledgeable and helpful with making sure I had what I needed. Thank you all for everything!

have been trying to buy a battery and have it installed for a month. have been there 4 times now…read moreand it is never less than 3 1/2 hours!! there are 8 bays for cars - 4 of which are always closed. of the 4 left, 2 are for oil changes and 2 are for tires and batteries. however, 1 of the battery & tire bays is always filled with tires!! last week when i went in and they said 3 1/2 hours - i said it was empty & they said they had just pulled a car out. shopped for 25 minutes and walked back & itwas still empty with 2 guys just standing around...what a way to rin a business

4 hours to fix a leak in the rear drivers side tire. Still waiting because they checked the rear…read morepassenger tire. Still here because this service department does anything and everything but, service vehicles. Nobody plans to spend 4 hours at any service department. The upside is all the new friends I made in the waiting area. Plenty of time to get to know each other and exchange contact information. Also plenty of time to watch, one train wreck after another, occur. One man came in because he needed them to put the right tires on his vehicle after they had put on tires that were 2 sizes to small. Then they accused him of swapping out the 255's for brand new 235's to get them to give him new 255's. Yeah that sounds reasonable. That is their idea of customer service. This place is scary. The chances of me returning or recommending this service center is, less than zero. Wow Walmart....just wow! To all my fellow Walmart service department customers, it was lovely meeting all of you. Your Christmas cards are in the mail.

Great service friendly people. They honor their warranties. I've been going there for several years…read morenever had any bad issues.

set an appointment online, picked my tires out. once I arrived for my scheduled appointment I…read morewasn't even in the system, the tires selected were not in stock, I ended up with a more expensive tire then I had planned, noticed on the receipt that I turned down road hazard, I was not even offered the package, spent $200+ more then I planned, over all not happy, would not recommend.

I had about an hour to kill so I went to the nearby gas station and decided to wash and vacuum the…read morecar. We were greeted by a friendly attendant who presented me with all of the options for the car. I went with the $20 wash, the 2nd cheapest available. For $5 more, it came with a wheel polish and I didn't deem that necessary at the time! The driving mechanism is the nicest one I have seen, the belts are wide and flat and you just drive up on them for the entirety of the wash. The brushes were gentle, but the water pressure blast-y. The length of the car wash is good for the price! The car smells good and the lights were kind of fun, haha! The outdoor vacuums were not very loud, which was great, but the passenger side one was not working. I just passed the driver's side hose to my passenger. If you are a member, you can have access to their INDOOR vacuum garage which is AMAZING for a Midwest state. Overall, I happy with my decision to stop at Drive & Shine!

From the owner: A Revolutionary Car Wash Experience with Express VIP Membership lanes. Long wash tunnels mean no…read moreharmful soaps or chemicals are needed for a spotless clean. We have invested millions in energy-efficient equipment to limit our carbon footprint. Express Oil Changes in 10 minutes, no appointment necessary. 10 min Interior Cleaning - have your floors vacuumed, mats washed, windows cleaned, towel dried, dash and jambs wiped. Indoor Self-Serve buildings - dedicated vacuums, mat machine, air tools and free use of towels. See website for location services. Fast, friendly, and clean facilities that you can trust. Mishawaka, South Bend, Elkhart, Schererville, Valparaiso, Crown Point, IN and Niles, Kalamazoo, Portage, MI

I got stranded on the highway due to an alternator that suddenly went bad and fried a battery. They…read moretook me in that same day and I got the car by 2:30pm. The cost was also "fair" for what was something I usually would've had to wait for. I recommend this place.

Valpo college kid had tire issue on car. Clements not only patched the tire quickly and with…read morereasonable price, they filled up all other vehicle tires. Strongly recommend this local business for any mechanical issues. Fair price and fantastic service.