He repaired the heels on my shoes for a reasonable price, quickly and they saved my shoes for a…read moregood while.

I brought a pair of leather sneakers that had a whole and I was debating getting rid of. I picked…read morethem up after only 7 days and they genuinely look Amazing. Mans saved my fav shoes

Great service by a sole non proprietar business. He has restored 2 pairs of favorite shoes of mine…read more Cash only.

Nice little place. I've only ever had my boots shined here, but the owner takes the time to polish…read morethem right on the spot for me (since they're really my only pair) He's also good at making honest assessments of repair costs and options. He seems to have a solid clientel, and I would trust him with more advanced repairs if I needed it

Very good service and work. Reasonable prices. Owner is very nice/pleasant. Hard to find shoe…read morerepair place in this area.

Shoe fix was ok and functional. No real suggestions on how to fix boots, just returned. Not a bad…read moreor great experience

I stopped in this store today looking for RFID wallets. They had a nice selection of genuine…read moreleather RFID ones which I was super excited to see. However, the prices were ridiculous. Smallish leather wallets from a brand I had never heard of were between $65 and over $100! I went to TJ Maxx in Latham and got one for $25, also genuine leather and Fossil brand. I will say the customer service here was excellent and the store is conveniently located In Stuyvesant Plaza, but wow, the prices were astonishingly high!

Absolutely loved this place. Fabulous service. Quality footwear and the one shoe felt a little…read moretight so they stretched it for me.

very difficult to get in touch,like zero. I have called numerous times. I have left messages. No…read more ever. I go into the store,I've decided. He seems like a very nice man. But it says on the ticket not responsible for shoes left over 30 days. I've been trying to get in touch with him since April. When I dropped off my boots.

I heard great things about Michael's, so I brought him two pairs of my best boots during the second…read moreweek of December '18. One pair is Stuart Weitzman (for the record). Still waiting, please see the picture -Michael doesn't call and doesn't show up at the store, despite signs on the door. I'm drafting a letter today, which will have to be followed by consumer advocate action. Just give me my boots back?? I'll get heels somewhere else.

Wow. Just, wow. I've never walked into a "business" and felt less welcome. After the owner came…read moreskulking out of the the back room to begrudgingly ask how he can help me, he went on to do everything in his power to discourage me from getting any repairs done there, including quoting prices about $40 more than other places I've since called around to. No problem Bootery, message received, I won't darken your door again.

They close weekdays at 5, not 5:30 as the photo indicates. Expensive as you will pay twice the…read morerate in an airport for essentially a shoe shine. I am sure they are capable for total rehab jobs, but the cost may push you to just buy a new pair of shoes. I do not blame the owner for his price as there is not much competition and the lower cost shoes that people just burn through have made this profession a rarity. Too bad. The owner seemed fine, knowledgeable, and all business. Didn't appear strange at all.

They took the time to check my coat and do it again because there was dog hair still on it. Another…read moredry cleaner would have just let it go as is.

Lapels did a great job cleaning and ironing a beaded prom gown. Friendly service and reasonably…read morepriced.