Great place for car repairs. The team is skilled and efficient, and they deliver high-quality work…read more I definitely recommend this service.

If you have a classic car, don't bother. While the guys here nicely tell you they can help, they…read moredon't explain anything they do to your car so you pick it up and you just hope for the best. They stated multiple times over the years that their "classic car guy" was an expert and could handle a classic car. For the first 5 years of living in atlanta, I took my classic mercedes here until they finally told me their classic car guy was leaving and they wouldn't touch my car going forward. Frankly, they did 5 years of changing my oil and nothing else but they'd charge me for what they called "regular maintenance". Regular maintenance on a classic car should include a lot more than just topping up the oil and calling it a day, but every time I'd mention knocking noises or brake issues or anything else to them, they wouldn't address it at all so I had no idea if they thought it was an issue or didn't. Finally 5 years later, thank god their classic car guy left, because I took it over to a place in Decatur and all of the things I had been worried about, they found a reason, they gave me a full breakdown online of what they recommended and why, they answered all of my questions, and I could pay the invoice online and feel good about it. Update: As of 9:30 p.m., Jacob, the owner, repeatedly called and texted me after my review. He first falsely claimed I'd only visited once four years ago, then offered to pay me, which I refused. After that, he pulled up what he claimed were years of invoices that were not real, despite the fact that I have the original receipts for my own transactions. Even after I repeatedly told him to stop contacting me, he continued until I had to block his number. Based on both my experience and his behavior afterward, I would never recommend this business.

These guys are so honest and knowledgeable! My gas cap failed emission inspection and then a code…read morewas produced (my check engine light was on). I bought a new gas cap and headed over to Keener's. Steve installed my gas cap, reset the code thingie and told me how far to drive and how fast and the light should reset if that was all it was. THAT WAS IT! Steve didn't charge me for his time. INCREDIBLE SERVICE ON TOP OF JUST BEING A HELL OF A NICE GUY!!!

Honest mechanics! Dropped off my 2003 Honda CRV today after hearing a screeching sound whenever my…read morecar was in idle. I called right when they opened and they were able to take me in right away! I received a phone call a little over and hour later from the mechanic informing me that I had an issue with my belt. The mechanic said the belt was structurally intact and looked new but was responsible for the sound. He said he sprayed it with WD 40 which eliminated the sound but informed me it would come back eventually. He told me I could replace the belt to eliminate the sound permanently or I could pass on replacing the belt as it was still functioning properly and brand new. Definitely a mechanic I will be back to visit as I know they are not trying to stick me with random charges for parts I don't need.

Went in for tire rotation and alignment services. Service was efficient, fairly priced, with…read more Donnie providing very useful information regarding future services. Highly endorse this family owned business.

Great Work Had the brakes done on the van... I really…read moreappreciated the quality and the fact they didn't try unnecessary up selling ... Go

Tyler, Randy, Sammy and everyone at this shop are top notch. I've been bringing my cars to Avondale…read moresince 1990 or so! This is a family owned business. They are Honda specialists, but they work on all makes and models. We also take our Ford Ranger to Tyler. I have 100% confidence that my car is in good hands at Avondale Independent.

Tyler, Randy, and Samy were excellent to work with during my recent auto service. Helpful,…read morefriendly, and completed the work needed in the time expected and for a great price. Highly recommend this family-owned business.

Okay! I'm adding to Pure's sterling rep on here...they were awesome today. Bennett was kind and…read morethoughtful - gave it to me straight - had a slow leaking tire, they patched it in 30 minutes and I was out the door. Having trustworthy folks with a car is everything. Pure came to me via recommendations on Next Door and all of the good word from folks on there was spot on! Thank you for making this an easy process Pure!

My Camry wasn't heating the car interior the past week, so I made an early morning appointment this…read moreweek to have it looked at. I went to Pure on the recommendation of three childhood friends who still live here. They ALL said to go to Pure. I grew up in Decatur and left for grad school many years ago. I recently returned after living in four states during my career. I have always had three criteria when I make a move to a new location, and they have served me well. Find: 1. A Doctor you can relate to and trust. 2. Someone who gives a great haircut. 3. An auto mechanic you can trust and who does great work. I've found #3 in Decatur Pure Station. After my early check-in, I sat in the waiting area for about two hours, watching and listening to the manager interacting with customers. My observations? Friendly, matter-of-fact, clear. Andy explained everything going on with his client's cars. He made recommendations, and more importantly, noted what didn't need to be done. He gave accurate representations about when services would be completed. For my car, he got the part quickly and told me they had looked over the whole car and only found one repair that needed to be made (besides my originating situation). He was accurate in his honesty, because I already knew I was needing a new rear brake job in the next month. While my car was being repaired, I walked around downtown Decatur. I reacquainting myself with some old, and mostly new, businesses and restaurants. I arrived back at the repair shop in the mid-afternoon, just after they finished repairing the car. Andy explained everything they did, and gave me a very fair price for the service I received. Am I ever glad to have found Pure. Five Stars, and even higher.

We never begin a review without thanking our friends at Yelp for providing a platform for the Voice…read moreof the Customer. This week's feature is Lex Techs of Atlanta. LToA has been my go to mechanic for a few years now. I've always had a great experience and have never had to bring my car back. The front office team ( Devon, James and Quan) are my favorite team to work with. They are very professional, communicative and ensures that I understand what is being done to my car. There is no pressure and their software allows you to review and approve the repairs before the technician gets started. My relationship with LToA has been renewed for 2026. I highly recommend them to all Lexus, Honda and Nissan owners.

This team is the best top to bottom. Devon is great. The owners are wonderful. The best service…read moreI've ever had. My 2002 hylander lived to ride another day. Thanks guys!

You won't go wrong trusting your repair to Trinity Mobile Mechanics! Joshua was all that I hoped…read morefor: courteous, highly knowledgeable, on time for the appointment, and he efficiently took care of installing my new brake pads and spark plugs. And the cost was considerably less than at the big repair shop. I wanted to learn more about the repairs, and he was happy to explain while I watched. My brakes are working smoothly and I just couldn't be happier!

Michael came out and he was early. Very nice. My car has its own issues and worked through each one…read moreof them, kept me in the loop the whole time. Got everything fixed on my car and it sounds so much better. The pricing and service were great. I recommend them and will use them in the future. Thanks guys!!

Bavarian Imports on Howell Mill Road in Atlanta referred me to Karma VW and Audi in Scottdale,…read morelocated just northeast of Decatur in DeKalb County. Bavarian referred me to Karma for a second opinion after Bavarian recommended a $6,000 engine replacement for my 2001.5 Volkswagen Passat 1.8T with about 303,000 miles. You can read my Yelp review of Bavarian for details on that. My service advisor at Bavarian said my engine had maybe six months before it would brick (die) and that I should consider putting that $6k instead into a new or used car. As the original owner of my car (still original engine too), I didn't want to give up on it just yet. I took my car to Karma, got that second opinion, and Karma saved my car. It's starting and running better than it has in a long time. General manager Jonathan Parker and mechanic Mike truly are VW specialists. Thank you, Jon and Mike! If you have an old VW or Audi and are looking for a good mechanic in the Atlanta area, this shop is worth the drive. It was for me. Karma is the sixth independent VW/Audi specialty garage I've taken my car to since 2009 and about 105,000 miles. Before then, I took my car to VW dealers. Jon has worked at three VW dealers and two independent garages. One thing that makes Karma different from other independent garages I've been to is Jon and Mike like to do things by the book. Other shops were/are OK with shortcuts and workarounds that aren't factory spec, so keep that in mind if you've had work done to your car that isn't to original VW/Audi design settings. I took my car to Karma (and Bavarian) to diagnose my engine occasionally misfiring upon cold starts. Karma's diagnosis was completely different than Bavarian's. Bavarian said old valve guide seals were causing oil to leak into my cylinders. Karma's diagnosis, per my invoice, was: "Found fault codes stored for secondary air injection. Found someone has misrouted vacuum hoses and blocked several off. Ran output test on secondary air pump. Failed. Found kombi valve sticking open, which allows water vapor from exhaust to build in secondary air pump, which has killed it and popped fuse." Yes, I was aware my previous two mechanics/shops had done various work to my secondary air injection system. Lately, I was OK with "deleting" or removing the secondary air injection system because I was told by at least one VW/Audi specialist that the system was for emissions only and that it didn't affect the running of the car. That was true to a certain extent as I drove my car for several years with the P0411 check engine light code for "Secondary Air Injection System Incorrect Flow Detected." What Karma did solved that problem. Mike performed the following, per invoice: wiring repair at ignition coil harness, removed bumper and replaced secondary air pump and mounts, replaced kombi valve and cracked 90-degree hose, replaced fuse for secondary air pump in ECM box, properly routed vacuum hoses and replaced all of them, and set readiness code to ensure no other engine performance issues. All of this work, parts and labor, cost about $2,500. Mike found some other stuff wrong with my car, which I authorized he and Jon to fix. Mike replaced: my leaking valve cover gasket and camshaft adjuster seals, faulty blow-off valve, and boost pressure control valve. This other work, parts and labor, cost about $1,000. My total bill was $3,477.94. As Jon put it, "Better than a new car payment." I agree. At the time of my visit, Karma's labor rate was $140 per hour. For comparison, less than two weeks prior when I was at Bavarian, their labor rate was $150 per hour. I have no idea what VW and Audi dealer rates are like these days. The bottom of my invoice says all of Karma's work comes with a 12-month, 12,000-mile warranty, which is the same as any VW dealer. One thing I really liked about my experience with Karma was the after-hours drop-off and pick-up. I was able to drop off and pick up my car when it was convenient for me. I didn't have to take off work or wake up really early or anything like that. I actually never once visited this shop when they were open. All communications I had with Jon were via Yelp messaging (initially, to set up my appointment), email (to get an estimate in writing/PDF), and phone calls. I paid over the phone too. Convenient. I will say, over the phone, Jon talked really fast for me and sometimes, it was hard to hear/understand him, so it was hard for me to process all of the information he was telling me. We think at different speeds and I'm slower. Also, I'm not a VW expert like him. In general, I try to understand all of the issues and work done to my car. Just from our phone conversations, I could tell Jon was very busy taking other calls and seeing other customers come into the shop. I could hear all the activity and he had to ask me to hold several times, which I didn't mind. Based on this experience, I plan to take my Passat to Karma for service for the foreseeable future.

Had a 2009 Audi, by the time I found this place it was already in engine failure for the 3rd time…read more They did what the could, it was time to be grateful for the memories and let it cross the bridge to "we buy cars"! Please learn from my lesson. If you have an Audi or VW, please tow to this shop before doing anything. I only wish I would have known. RIP cute money drain.