Dear Jay, thank you for restoring my faith in humanity. Seriously, I've spent at least 10 grand…read moreover the past 2 decades wasting $$$ on shade tree mechanics and highway robbery dealerships. They either don't know what they're doing or they knowingly overcharge anyone who "looks" naïve or vulnerable. Read - seniors or women unaccompanied by their husbands or fathers. Because this is 1950, eye roll.. Jay is the real deal. Yes, Apna Garage is a modest shop tucked away behind a gas station. But how many mechanics have a legit 5 star Yelp rating? I'll wait.. The reason is because no-one is as honest, humble or as kind as Jay is. You can drop off your car which is very convenient. Jay diagnosed mine and explained everything in plain English without being patronizing. He's very responsive to messages, gave an honest assessment and didn't try to overcharge or upsell me. He even rode in the car with me to make sure I was comfortable driving it and that my needs were met. In short, Jay will be my mechanic for LIFE. 100% recommend. Thanks Jay!

Best most upfront and Honest mechanic I've Ever met. Very knowledgeable and fair, a great Human…read morebeing and fantastic mechanic

I came on a Friday afternoon after work around 4:30 pm and there was one person ahead of me. It…read moretook about 10 minutes for my turn and the technician, Tiffani, came me an ice cold water which was much appreciated as it was 88 degrees and sunny. Staff tech Jarrell is friendly and helped me find the hood release button which was hidden and I was unfamiliar with the location. They also recommended change of air filter so I did that too. I like how the prices were clearly visible and how they explained to me the difference of the two different synthetic oils. Jarrell also showed me the oil level on my dipstick. I chose the Mobile Advance synthetic which lasts 8-10 thousand miles, while their brand lasts 5 thousand miles. I like how they honored the $25 coupon I requested a couple days in advance. They offered to top off my oil ig I bring it back. I took a snap shot of my coupon which is good because the text message did not load the following day. Staff was attentive and respectful. I recommend this location for good service!

Waited 15 minutes and was told it would be $80 for my oil change I asked about the discount they…read moreoffer online and they said it would still be $100 with taxes included. So not fast or good value

My husband told me about this location which is a little hidden but close by I-285 on Lavista Rd on…read morethe on the south side of the road. We came on a Wednesday around 10 am. I like how this location has three bays and how we did not have to wait long for our turn (less than a minute). While we were waiting, the staff gave each of us a cold bottle of water. I also found a coupon which they had texted me back in June which expired at end of October. The technician also showed us the dip stick which was clean. They also recommended our coolant to be changed which husband declined due to time. They treat you well and take care of business in good time! They also filled our tires with air as a bonus. And then they washed our front windshield too! Great service! We were in and out on 10 minutes! Steven and Oscar took good care of us!

I tried this first time. Arrived at 10:45am Monday. There are three bays. The bays were full and…read moreone car in front of me. Waited about 25 minutes to get into a bay. It was a pleasant experience, you just stay in your car, they ask what service level, I chose $99. They changed the oil recommended engine air filter replacement. It was black. That cost $28. They finished in about 10 minutes. Cleaned the windshield. One surprise I was charged extra for a new oil filter, I assumed it was included in the $99 price but charged extra $15. Total with tax $143. Good experience but took off 1 star for the oil filter extra charge.

My Camry wasn't heating the car interior the past week, so I made an early morning appointment this…read moreweek to have it looked at. I went to Pure on the recommendation of three childhood friends who still live here. They ALL said to go to Pure. I grew up in Decatur and left for grad school many years ago. I recently returned after living in four states during my career. I have always had three criteria when I make a move to a new location, and they have served me well. Find: 1. A Doctor you can relate to and trust. 2. Someone who gives a great haircut. 3. An auto mechanic you can trust and who does great work. I've found #3 in Decatur Pure Station. After my early check-in, I sat in the waiting area for about two hours, watching and listening to the manager interacting with customers. My observations? Friendly, matter-of-fact, clear. Andy explained everything going on with his client's cars. He made recommendations, and more importantly, noted what didn't need to be done. He gave accurate representations about when services would be completed. For my car, he got the part quickly and told me they had looked over the whole car and only found one repair that needed to be made (besides my originating situation). He was accurate in his honesty, because I already knew I was needing a new rear brake job in the next month. While my car was being repaired, I walked around downtown Decatur. I reacquainting myself with some old, and mostly new, businesses and restaurants. I arrived back at the repair shop in the mid-afternoon, just after they finished repairing the car. Andy explained everything they did, and gave me a very fair price for the service I received. Am I ever glad to have found Pure. Five Stars, and even higher.

I needed an oil change for my Mini Cooper S. I only knew this because my car kept telling me so…read more Stopped by Pure and set an appointment. Dropped the Mini off and the work was done within the time frame they estimated. Over all, A+. Polite, pleasant, responsive, friendly, convenient. Also, there are worse ways to kill time than walking around Decatur, grabbing a coffee and croissant at the Reading Room, and waiting til the phone rings.

These guys are so honest and knowledgeable! My gas cap failed emission inspection and then a code…read morewas produced (my check engine light was on). I bought a new gas cap and headed over to Keener's. Steve installed my gas cap, reset the code thingie and told me how far to drive and how fast and the light should reset if that was all it was. THAT WAS IT! Steve didn't charge me for his time. INCREDIBLE SERVICE ON TOP OF JUST BEING A HELL OF A NICE GUY!!!

Honest mechanics! Dropped off my 2003 Honda CRV today after hearing a screeching sound whenever my…read morecar was in idle. I called right when they opened and they were able to take me in right away! I received a phone call a little over and hour later from the mechanic informing me that I had an issue with my belt. The mechanic said the belt was structurally intact and looked new but was responsible for the sound. He said he sprayed it with WD 40 which eliminated the sound but informed me it would come back eventually. He told me I could replace the belt to eliminate the sound permanently or I could pass on replacing the belt as it was still functioning properly and brand new. Definitely a mechanic I will be back to visit as I know they are not trying to stick me with random charges for parts I don't need.

We never begin a review without thanking our friends at Yelp for providing a platform for the Voice…read moreof the Customer. This week's feature is Lex Techs of Atlanta. LToA has been my go to mechanic for a few years now. I've always had a great experience and have never had to bring my car back. The front office team ( Devon, James and Quan) are my favorite team to work with. They are very professional, communicative and ensures that I understand what is being done to my car. There is no pressure and their software allows you to review and approve the repairs before the technician gets started. My relationship with LToA has been renewed for 2026. I highly recommend them to all Lexus, Honda and Nissan owners.

I am extremely grateful for Lextechs of Atlanta (Decatur), especially Dustin. I was planning to use…read moreUber, but recent news made me really think about safety. Their shuttle service gave me peace of mind by taking me home and picking me up. On top of that, the service is always excellent. I truly appreciate the care and professionalism every time I come here. I Highly recommend taking your Lexus,Toyota, Honda,or Acura there.

I chose this location for my oil change because it was conveniently located near Emory, where I had…read morea doctor's appointment. Since it was within walking distance, I figured I could get my oil changed while taking care of my appointment and have my car ready by the time I was finished. When I returned, I was informed that two of my tires needed to be replaced, my battery was failing, and I needed new windshield wipers. My initial thought was to have them write everything up so I could take the car to my job and have the work done there. However, the technician showed me my tires, and they were worn all the way down to the white threads. At that point, I wasn't sure I'd safely make it back to Buford, so I decided to have the work done on the spot. While I was waiting, my mom picked me up and took me home. As time passed, I started reading online reviews and quickly became concerned because many customers had negative experiences and complained about long delays. Since I really needed my vehicle, I called the shop for an update. I was told they had to pick up my tires from another location, and since it was already close to 5:00 PM, I worried they wouldn't finish before closing. When I asked what time they closed, I was told 7:00 PM and assured the car would be ready that day. To their credit, they delivered exactly as promised. Before closing, they called to let me know everything was completed. I was relieved that my experience was not like many of the reviews I had read. The next day, my mom and I happened to be back in the area. She reminded me that after spending all that money on repairs, I should see if they could help with my headlight. I'd been driving around for months with a replacement bulb because I couldn't get the housing open to install it myself. We stopped by, and my mom went inside. A few minutes later, the same gentleman who had helped me the day before came outside, changed the bulb for me, and asked why I hadn't mentioned it earlier. Honestly, with everything else going on, it wasn't even on my mind. He took care of it quickly, and I was very appreciative. Overall, I had a positive experience. The staff was honest about the condition of my tires, completed the work when they said they would, and even helped me with an issue I hadn't originally come in for. Based on my experience, I hope the business has made improvements and continues providing this level of service to future customers.

Bruh do not go here at all. Miss Monet is so annoying and lies about when the car is gonna be done…read more Don't care id you're short staffed you don't have to lie about how long my car is gonna be when I'm trying to work around your schedule. Do not come here. Luckily I only needed a small job done it's been 6 hours they saying the mechanic left for an emergency pretty sure that's a lie. Anyways don't go here bye.

There are still great businesses out there run by honest people. Recommended by a colleague and…read morethe shop that does my tires. You can tell a great shop by the little things they do ....

We have a 2013 Outback, and will not take anywhere else for service. Their work is top quality, and…read morethey stand behind it. They are honest, trustworthy, and have reasonable prices.

Their customer service is 100% the best at the Memorial Ave Firestone. Ryan is on it! He helped me…read morefrom the time I called to price brake rotors and pads until he rung me out. Not only did they beat everybody's price, they offered a special and could book me to get there right away. Ryan had to get the rotors from the warehouse and they were waiting for me when I arrived. They worked my job in immediately. It seemed like everyone who walked in the door was an old friend. They know cars AND how to treat customers.

Made an appointment for 9:00. At 10:30 they told me that they were just now starting to change my…read moretires, because their technician called out today. They knew this when I walked in, but let me wait for an hour and a half before they even tell me. 5/22/2026

Very friendly and knowledgable, especially with an older car. No nonsense, informed approach.read more

Bavarian Imports on Howell Mill Road in Atlanta referred me to Karma VW and Audi in Scottdale,…read morelocated just northeast of Decatur in DeKalb County. Bavarian referred me to Karma for a second opinion after Bavarian recommended a $6,000 engine replacement for my 2001.5 Volkswagen Passat 1.8T with about 303,000 miles. You can read my Yelp review of Bavarian for details on that. My service advisor at Bavarian said my engine had maybe six months before it would brick (die) and that I should consider putting that $6k instead into a new or used car. As the original owner of my car (still original engine too), I didn't want to give up on it just yet. I took my car to Karma, got that second opinion, and Karma saved my car. It's starting and running better than it has in a long time. General manager Jonathan Parker and mechanic Mike truly are VW specialists. Thank you, Jon and Mike! If you have an old VW or Audi and are looking for a good mechanic in the Atlanta area, this shop is worth the drive. It was for me. Karma is the sixth independent VW/Audi specialty garage I've taken my car to since 2009 and about 105,000 miles. Before then, I took my car to VW dealers. Jon has worked at three VW dealers and two independent garages. One thing that makes Karma different from other independent garages I've been to is Jon and Mike like to do things by the book. Other shops were/are OK with shortcuts and workarounds that aren't factory spec, so keep that in mind if you've had work done to your car that isn't to original VW/Audi design settings. I took my car to Karma (and Bavarian) to diagnose my engine occasionally misfiring upon cold starts. Karma's diagnosis was completely different than Bavarian's. Bavarian said old valve guide seals were causing oil to leak into my cylinders. Karma's diagnosis, per my invoice, was: "Found fault codes stored for secondary air injection. Found someone has misrouted vacuum hoses and blocked several off. Ran output test on secondary air pump. Failed. Found kombi valve sticking open, which allows water vapor from exhaust to build in secondary air pump, which has killed it and popped fuse." Yes, I was aware my previous two mechanics/shops had done various work to my secondary air injection system. Lately, I was OK with "deleting" or removing the secondary air injection system because I was told by at least one VW/Audi specialist that the system was for emissions only and that it didn't affect the running of the car. That was true to a certain extent as I drove my car for several years with the P0411 check engine light code for "Secondary Air Injection System Incorrect Flow Detected." What Karma did solved that problem. Mike performed the following, per invoice: wiring repair at ignition coil harness, removed bumper and replaced secondary air pump and mounts, replaced kombi valve and cracked 90-degree hose, replaced fuse for secondary air pump in ECM box, properly routed vacuum hoses and replaced all of them, and set readiness code to ensure no other engine performance issues. All of this work, parts and labor, cost about $2,500. Mike found some other stuff wrong with my car, which I authorized he and Jon to fix. Mike replaced: my leaking valve cover gasket and camshaft adjuster seals, faulty blow-off valve, and boost pressure control valve. This other work, parts and labor, cost about $1,000. My total bill was $3,477.94. As Jon put it, "Better than a new car payment." I agree. At the time of my visit, Karma's labor rate was $140 per hour. For comparison, less than two weeks prior when I was at Bavarian, their labor rate was $150 per hour. I have no idea what VW and Audi dealer rates are like these days. The bottom of my invoice says all of Karma's work comes with a 12-month, 12,000-mile warranty, which is the same as any VW dealer. One thing I really liked about my experience with Karma was the after-hours drop-off and pick-up. I was able to drop off and pick up my car when it was convenient for me. I didn't have to take off work or wake up really early or anything like that. I actually never once visited this shop when they were open. All communications I had with Jon were via Yelp messaging (initially, to set up my appointment), email (to get an estimate in writing/PDF), and phone calls. I paid over the phone too. Convenient. I will say, over the phone, Jon talked really fast for me and sometimes, it was hard to hear/understand him, so it was hard for me to process all of the information he was telling me. We think at different speeds and I'm slower. Also, I'm not a VW expert like him. In general, I try to understand all of the issues and work done to my car. Just from our phone conversations, I could tell Jon was very busy taking other calls and seeing other customers come into the shop. I could hear all the activity and he had to ask me to hold several times, which I didn't mind. Based on this experience, I plan to take my Passat to Karma for service for the foreseeable future.