Recently bought a car from Virginia and it was cold dead. I called up the folks over at Royal Auto,…read moreand not only did they send over a tow truck, they checked and worked on my car that same day. They found the problem, fixed it, and only focused on the problem areas that needed to be addressed. No added charges, no double talk, just straight to the point problem solving. I was so blown away and appreciated them so much that I plan on using them as my main mechanics. They get the highest of recommendations from me!

Had my car for 2 days and didn't fix it. But charged me $220 for a smoke test, and driving my car…read morearound for two hours. No communication. Left his sweater and deodorant in my car then proceeded to call my phone so much I had to block his number. Weird interaction and bad service.

I can't recommend this place enough. The most laid back, helpful, and honest mechanics you'll find.read more

I have been going to Forest automotive for about four years now, and I have nothing but positive…read morethings to say. They are incredibly honest, diligent and communicative. Highly recommend!

BEWARE OF MARK AND THIS SERVICE CENTER, THEY SCAMMED ME. I had to drop off my car for an…read moreinspection, which I'm not used to. For 20 years, I've waited and paid $21 and got a new sticker; this wasn't the case here. The cashier took my keys and had me sign a paper that had my name and car details at the top, nothing else filled out; I thought this was because I left my keys and car with them. 8 hours later a lady calls me to tell me I can pick it up and answers me that it passed no problem. I arrived and was ready to pay the $21, but they gave me a bill of over $300!!! All non-inspection related items. Additional fee to put the vehicle on a lift, another fee to remove the tires, $48 to add gas (I had a full tank from 2 days prior and only drove it 10 miles max), oil change service fee, oil change filter fee, washer fluid fee, etc. He got mad when I asked why they didn't get prior authorization for these non-inspection services. He couldn't even tell me how many gallons of gas he "added". Mark was called and he said the paper I signed gave him prior approval to do whatever service they wanted. WHAT!?! He refused to provide me a copy. He then "reduced" the bill to $280 after saying he'd remove the radiator coolant he added. I wanted to get out of there as fast as I could so I paid it. Looking back, I should have called the police and reported fraud.

I have had my NYS inspection on my Honda CRV done at Joe"s for 6 years…read more I love that they do a top off of all fluids and an oil change and rotate the tires all with the inspection! The prices here are less than I would pay at the dealer. I know if they find something wrong that Mark the owner will call me himself to tell me and ask if I want it fixed before he charges me. I have total trust in Mark and his team!

I would advise not to bring your vehicle to this place for any service work or anything else for…read morethat matter. I take care of my own vehicles as far as repairs and routine maintenance so I like to believe that my truck is mechanically sound. I brought my truck in for a simple nys inspection and I strongly believe that my truck was tampered with in order for them to suggest a service job. After about 45min of waiting for the inspection, one of the kids came back stating that I had a leaky brake line.... which according to my spotless driveway was a concerning lie. But after refusal of work i get back home and all of a sudden I'm leaking brake fluid from the front driver side. I assess the situation and find a line that looked to be tampered with. I fixed the line and ended up getting my nys inspection done elsewhere. Now I understand things happen, and parts wear, but in this particular situation, something didn't seem right. These guys are untrust worthy and unprofessional. Take your vehicle to a trusted professional.

super nice guys who do great work. i will say that they usually take longer than they quote so just…read morekeep that in mind while you're scheduling

Deserves all of its best ratings. Some jerk sideswiped my car, took off my side mirror and…read morescratched up and dented my side. No collision insurance. Ouch. Paragon took care of me in an hour to replace the mirror. They were able to track down a used part that matched the color from a picture I sent them via phone. They were easy to work with, super kind and price was very reasonable. Although they are not a body shop, they did a little bit of work buffing out the scratches since one of their mechanics on hand had some experience to do so. I was grateful to have them fix my mirror and for being so easy to deal with. There is free wifi and a little lounge with a TV and a few chairs. Highly recommended! A true honest, kind shop.

Joe is very rude. He got little to no patience. Customer support 0 out of 5. People would pay you…read moreto get their car fixed now if you can't really communicate nice enough unfortunately they can't trust you with their beloved cars. Hope they don't take this review off as they do so they can show nicer reviews about their business.

Took my pickup truck in to get an actuator fixed so I can roll up my power window, he fixed that…read morethen my check engine light went on and he replaced an oxygen sensor, then David told me I had to drive 30 to 50 miles before I could get my truck and inspection. Well I drove another 15 Mi and then another 15 MI went back and he tested it and said nope you have to drive it some more well I got a cataract in my left eye and I can't drive it anymore another who knows how many miles??? I don't think he knows what he's doing I never heard of that before and now my inspection is 2 months overdue!! He has terrible reviews I noticed so I'm not just the only one he's messing around with.

Always reliable and honest. Gets the work done quickly if you go with an appointment.read more

FIVE BIG STARS…read more Staff. Jodene, Scott and Travis all talk to each other so they never give you the wrong information about your car. Loved that. Repairs. I had a hit and run and they helped out a lot to help me figure out how to manage the repairs. A lot less expensive than it would have been at the dealership. Future. They're my shop now. Enough said.

Have consistently had good experiences here. Appreciate the people and the service. Will continue…read moreto use.

Great honest people who do amazing work! I can always expect great value and honest work and highly…read morerecommend this place for all you auto repairs!

He was extremely helpful and knowledgeable. He exhausted every avenue to fix my vehicle. I would…read moredefinitely suggest taking your car here

Fair prices , dependable service , Andy Sullivan a good businessman. He takes care of routine car…read morecare as well as anything that my car needs . Highly recommended .

We have used Sullivan's for many years now...... The service is always professional and…read morehonest......Would not go anywhere else for my car repairs