Outstanding experience at East Boston Diamond and Gold! I came in looking for a special piece of…read morejewelry for my wife and couldn't have asked for better service. Christina and Walter were absolutely fantastic. They were knowledgeable, patient, and genuinely cared about helping me find the perfect piece. They made the entire process easy and enjoyable, with zero pressure and great attention to detail. The quality of the jewelry is excellent, and I left confident in my purchase. Highly recommend this shop to anyone looking for beautiful jewelry and top-tier customer service!

The BEST Jeweler around!!!! Plus he's hysterical hahahahahahaha js he doesn't charge extra 4 the…read more"entertainment"!!!! Lmfaooooooo Walter has become a friend.... he would always lead you in the right direction!!!! VERY RELIABLE!!!!

They are quite negotiable so that helps. Honesty is out the window because of all the markups. I…read morethink you need to sell used cars somewhere in the past before you can work there though.

Me and my girl walking in the Downtown area window shopping and we stumbled into the Jewelry store…read more I was looking at some jewelry I can add to the engagement rings lol. But, they had a bunch of nice items of all jewelry here. First timers at Joseph Gann, and I was impressed with everything here. WOnt say what I purchased, but its all in good hands. Nice people here, and the service was good too.

Homsy Jewelers was an absolutely outstanding experience when I purchased an engagement ring this…read moresummer. After doing some research and shopping around, I met David, Fadi, and the family team at Homsy. They took the time to listen, invite us into their store to learn about the diamond and ring-buying process, and never batted an eye at any question we had - no matter how simple. There was never any pressure, and we got the feeling that they had our best interest in mind at all times, and wanted us to be happy with any purchase. Translation: they treat you like you are part of their family. The prices were reasonable, work was done well and in a timely fashion. They were even able to take a ring design we were interested in replicating and making a custom setting with their CAD design tools. What impressed me most about Homsy was what great communicators they were. I knew that when I called, they'd immediately answer and know what was happening. Or that when I emailed, I'd get a response right away. You don't get this type of communication at most places - including similar competitors in the city - and this is what really impressed me the most. Homsy Jewelers now has 2 more lifetime customers. Excited to return here for wedding bands and future jewelry.

We have been using Homsy Jewelers for the past twenty years and have had the best experience…read more We are always greeted with a warm welcome all the while knowing you are in experienced and professional hands. I had the pleasure of paying a visit yesterday for updated appraisals on my jewelry and it was like visiting an old friend. All my pieces purchased over the years with Miled are in perfect condition and classic, standing the test of time. I would highly recommend, without any reservation, to trust Homsy Jewelers for your next purchase. It will truly be an investment in more than just your jewelry, They stand behind their pieces and their work. It's a comfort knowing that you can rely on familiar faces in this family owned business to help you make such an important purchase.

Walked in to get my watch resized and they were extremely friendly and efficient! Would highly…read morerecommend to anyone in the area, looks like they have a lovely jewelry selection as well. Wonderful family-owned business.

I walked in, and they replaced 2 leather watch bands for me, at a very reasonable price. So…read morepleasant and helpful -- thank you!

We used BRAG to create a custom engagement ring and it all went so well! Ani is extremely…read moreresponsive with communication and was patient and helpful to help us pick out a ring that made sense for our price range and style. The ring came out perfect and we were very happy with the experience. Would recommend to anyone considering!

I had visited a couple of more mainstream places before going to BRAG and meeting with Ani, the…read moreexperience itself was worth going. They truly care about the personalization of the ring, aren't afraid to let you know what makes sense and what might not, not to mention the ring itself coming out gorgeous! Thank you again, Ani and BRAG.

I visited on July 30 regarding a previous ring purchase and had a very bad experience with the…read moresupport team. When I asked for clarification with their exchange policy they told me to read the receipt, the staff members were rude and unhelpful. Not only were they stand-offish and uninformative, at one point even began to argue with me about their poor customer service with no clear answer or apology. They did not try to solve the problem. I expected a much higher standard of care. I will not be coming back. What gross attentiveness to others.

Great customer service! I've taken a watch to be repaired and a necklace to be resized. They did a…read moregreat job with both. Highly recommend.

The cutest store in Boston! They had cookbooks, hosting gifts, clothing, perfume, plates, decor,…read moreetc. Truly something for everyone! A great place if you're looking for a gift. They have dressing rooms in the back too. The employee was friendly and welcoming but gave us our space to just look around. I ended up buying a plate which had cute lobsters on it. I recommend adding Shake the Tree to your Boston itinerary!

Warning - never again - spoke to rudely as unwanted customer (potential thief). Rating was for old…read moretimes sake, was my local goto shop for 8 yrs for gifts for staff, trainees, donations . . . something changed - sad - hope for better for future customers

Always great service. Walked in with a broken bracelet, walked out 5 minutes later with it all…read morefixed and on my wrist - and it was only $5. Can't beat that.

Absolutely amazing and extremely talented! He makes custom pieces, and knows his stuff. He is…read moreunbelievable! Great prices

We purchased a pair of custom wedding rings here, at the strong recommendation of some of our…read morefriends who had gotten theirs done with Bostonian. We were not disappointed! On our first visit, we shared a unique idea that would require custom modeling and design work. Ali and Hagop were able to help us refine the idea into something we loved, and were able to provide an accurate and reasonable quote that same day. They did a fantastic job on the custom design work, and were very responsive to our requests for changes and tweaks. The final rings are absolutely gorgeous and we'll treasure them forever.

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

If you go to Brilliant Earth on Newbury St. you have GOT to book an appointment with Yasmeen. My…read moreengagement ring is from this store and I was shopping for my wedding band. I came into the appointment with zero knowledge or idea of what I wanted and Yasmeen was kind, excited, welcoming, and most importantly an absolute joy to work with. She took me back to feeling like I was a kid again and the fun of trying on jewelry/putting on a fashion show with your best friend. I walked out trying to decide between two rings and promptly booked a final appointment with her to retry those two rings. She was so excited to see me again and didn't push me one way or the other but rather encouraged me that I literally couldn't make a wrong decision, which elevated all my stress. Ladies and gentleman, thanks to the amazing help from Yasmeen, I got my perfect wedding ring!! The price was not too expensive as well and their one time plan purchase to cover any diamonds lost in your lifetime, was a nice perk.

Rose Donaldson is the best jewelry consultant to work with at Brilliant Earth on Newbury Street!…read moreShe is personable, kind, genuine, and excellent at sales. She helped me find the perfect earrings, and I ended up with two pairs instead of the one pair I was originally looking at because she was so helpful and understood my ultimate vision! I am very pleased with my purchases and would only want to work with her again! I love Brilliant Earth's products and highly recommend. Great value!