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    Liberty

    5.0 (1 review)
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    Services - Liberty

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

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    4 years ago

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    Paul M.

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    Ask the Community - Liberty

    Parkway Automotive

    Parkway Automotive

    (23 reviews)

    Looking for a reliable, honest, local auto repair shop in the Dale City/Woodbridge area? This is…read moreit. Quality work, fair prices, prompt service. Shop staff take the time to show you the issues identified, proposed fixes, and up front pricing. You'll be greeted at the desk or on the phone with polite welcomes and knowledgeable responses to your questions. If you wait for the repair work, (rather than drop off), you'll be treated to some visits from their dogs who are super sweet and love to be rubbed behind the ears.

    This review is after a month since I had service on my car:…read more The good.. the staff was very friendly and the way they communicate is kind. Through the 2 different reasons I've had to go there, they eventually got the issues fixed. It took two trips but because they misdiagnosed an issue the first time, they didn't charge me for labor the 2nd time so I appreciate that. The not-so-good experience.. they didn't call to say to what extent the diagnosis was neither did they call to breakdown the cost for everything. So by the time I got my car back, everything was already done so I'm inclined to pay at that point. Not to mention, the cost of parts was over the average pricing that you can get online so if you're familiar with car parts, I recommend ordering it elsewhere and asking if they're able to use that instead of theirs. Overall, I'd come back here for maintenance and inspections. I think they are trustworthy but could improve method of communication to the customers.

    NTB-National Tire & Battery

    NTB-National Tire & Battery

    (32 reviews)

    I went in on a Sunday and ordered 2 new tires. The employee who ordered the tires for me was great…read moreand told me the tires would arrive Wednesday. Because I rely in my vehicle for everything, I immediately shifted my schedule around to accommodate. The next day I received a call from a shop employee named David who told me my tires would be in the next day and then proceeded to recommend services that I needed. After receiving that great news I adjusted my schedule and looked forward to getting my car sooner. The next day I called the shop to check on my car and was told my Chris that my tires wouldn't be arriving until Wednesday and that that's been the note in my file since Sunday. I explained that an employee named David called me and told me that my tires would be done on Tuesday and he explained that he couldn't see any reason why David would have called me and told me that. Chris offered a discount as an apology while the phone. I picked up my car when it was ready, and the same employee David came up to my husband and told him I had 2 bent front rims. I found it very interesting that he didn't bring up my bent rims when we were on the phone on Monday and that my rims were suddenly bent after I complained about the employee lying to me over the phone. The discount Chris offered over the phone was also not given at the time of payment. Looking into possible legal options now. If you want employees calling you and lying about when your service is done, go here. If you want people being shady with your vehicle, go here.

    Went to get my tires rotated on Memorial and understandably they were closed but there was no signs…read moresaying they would be. Again went the next day and hour before closing and they could not fit me in. Seems like these guys "mail it in."

    Liberty - autorepair - Updated May 2026

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