Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

Got my vehicle inspected. Fast service and friendly Staff. Mechanic/owner came in to inform me…read moreduring the inspection that I had a light out and asked if I was okay with him replacing it. That is a courtesy most mechanics will not give and they usually just replace and charge you without asking.

Aaron and his crew are great! I would absolutely recommend this location for oil change and more.read more

Eh.. came in the afternoon. For an oil change. I mean it's valvovine insane oil change. I know it's…read morepart of the job to provide other services, but I felt so pressured to purchase all the quote maintenance end quote services but come on...filter ok I understand. Wipers?? Don't u see autozone next door I'll go there to buy some I don't need them right now as it is sunny. I politely declined, and we continued thanks. Anyways technicaions were super friendly and personable. Had a nice conversation with the 3 gentleman here. Service was quick but beware your vehicle might leave better than you came with!!! Which I suppose is the point...preventative maintenance or CARe Ha! I'll come back just better get my car in better shape before I come thanks!! Can't wait for my next service!!

Had to leave a review on the excellent service I received at Crown Auto! Got my A/C cold again!…read moreThank you!

I so much wanted to support this business, not only because it's a small business but because I…read morefelt I could trust the owners of Crown Auto. I first made contact with Crown Auto when my vehicle developed an interior cabin leak. The owner suggested it may be due to a clogged sunroof drain tube which he cleared using an air pump at no charge. Granted, the process took less than 5 minutes. So when I took my vehicle to AAA car care in Fredericksburg for an inspection only to receive a quote for $1,970 in repairs, I returned to Crown Auto with the expectation that not only would it would cost less, but that I was dealing with a honest and trusted business. Boy! Was I in for a rude awakening!!! Crown Auto initially charged me $1,700 for LESS THAN HALF of the expensive repairs AAA was going to do. AAA was going to replace the two front headlights ($985), spark plugs, front and rear engine mount, a missing exhaust bolt, brake system service, and a 1 year alignment warranty. I only had Crown Auto work on the front and rear exhaust mount, exhaust bolt, and brake system service. Crown Auto kept my vehicle overnight even though the work took less than 2 hours (I took my vehicle in at 12PM, Crown Auto called me around 4PM with a quote. Crown Auto said nothing about keeping my vehicle overnight! When I did not hear from them at 5PM, I called and it went to voicemail, so I left a message. When I called again around 11AM then next day since no one bothered to return my call, I was told that my vehicle was ready). Crown Auto charged me $830 for 2 hours of labor and $100 in shop fees. AAA's shop fees were only $40 and labor cost was $1,150 even though AAA would have spent 2 hours or more replacing just the headlights. Added to all of this, Crown Auto is no AAA in terms of environment, amenities and location.

want to share my incredibly frustrating experience with Elite Auto Services so that other drivers…read moreespecially women can protect themselves from being taken advantage of.The Timeline of Events:June 20: I went in for tires after a friendly online chat with the owner on Facebook. Little did I know, I was sold bad, cracked used tires.June 27: I returned because my steering wheel was shaking at 60 mph. The owner falsely claimed I had told him I would get my own alignment. When he finally looked at it, he claimed the joints were broken and suggested I take it elsewhere.Repairs: I pushed him to do the work. He charged me roughly \(\$500\) for the joints and alignment, on top of what I had already paid for the tires and balancing.July 7: The shaking returned. I took my car to NTB Tires for a second opinion. They informed me that the tires were cracked and had never been balanced by Elite Auto Services.My Takeaway:I am incredibly disappointed. They saw a woman and took financial advantage of me, charging me for work that wasn't done correctly while leaving me with unsafe tires. I am now forced to buy entirely new tires, which is what I should have done in the first place. Please avoid this shop!

From the owner: Mobile Services available read more

I took my car here for an oil change because I'd just moved to the area and figured a national…read morechain was reputable. The service was quick, which was good. However, they told me the mileage of my car, which I knew was wrong (about 20k more than what I'd remembered). I asked them to check it again, so they called out to the garage, where the crew member confirmed the high number. They then said I needed all sorts of things done to my car due to my mileage. When I got back into my car I looked - they'd hit the kilometer button. Price was a little high - you have to pay extra for the tire rotation. In many places it's included. Staff was friendly.

Some random worker sat in my car and used the AC as they pleased instead of working on the air…read morechange. They also left garbage in my car. The oil change did happen but they never reset my oil life level on the dashboard. Overall poor service and manners.

I went in to have a tire checked out. Service time was reasonable, I got updates and didn't feel…read moreovercharged

Sergio, was amazing he personally came outside to look at our tires and provided suggestions we had…read morenot considered!

I was driving from Delaware to Greenville, SC & got stuck in traffic in Virginia. My check engine…read moreline came on & was beeping at me but traffic was so bad, it took me about an hour to exit off of 95. While I was looking for any car repair place at all, smoke started coming out of the hood. Luckily, I saw the sign for Meineke on Patriots HWY (Route 1) & pulled in. I am in my 60s and have driven some nasty old cars in my day so I have way too much experience with mechanics & repairs and this place was amazing. The owner, Sohail & Marvin the mechanic & Matthew could not have been kinder if it was their own mother stuck there. I broke down on Friday afternoon and they did their best to try to find me a rental car (they all closed at 5) even having an employee drive me around to see if anyone might still be in the office a few minutes after closing. From there, Sohail dropped everything to find me a motel room that wasn't expensive, but also was not in a dangerous location. Like I said, how he'd treat his own mother. He even gave me a ride to the motel & made sure I was checked in and had a decent room. My 18 year old Jeep had a lot of issues, mostly the radiator & they worked all day Monday & half of Tuesday to make sure I'd be safe on my long drive, even plugging a tire that had a slow leak I'd been dealing with for years. I wish they were local. I wouldn't hesitate to make them my regular mechanics. I'd recommend them to anyone needing car repairs in that area. Thanks again, Sohail. It's so good to know people like you exist.

Dont come here for state inspection or anything. They'll waste your time and blame you for not…read morebeing patient enough. No state inspection should take more than 3.5hrs. take your services somewhere else.

I had never been here before and decided to try them since I was only 3 miles away working. had to…read moreget a tire fixed before going on a long trip. I didnt have an appointment but they said they get to it. I dropped it off and when I came they were done and the price was lower than what I expected. The staff was very friendly and helpful.. I will definitely do more business with them.

BAD SERVICE! so I…read morejust called to ask about an inspection today a bit over an hour before close. it's okay that they couldn't, maybe i would've scheduled another day if the rude dude on the phone didn't say "NO NO NOT TODAY" and hang up DO NOT GO HERE, DON'T EVEN BOTHER CALLING... YOU'LL GET HUNG UP ON!

Courteous and professional. Highly recommend using their services. Waiting time was minimal and…read moreservice was preformed expeditiously

I had another good experience yesterday Ai NTB on Southpoint Parkway. They were kind, and they gave…read moreme a great price on tires that I will be needed soon.