Great hats but customer service is trash. It dont exist. Placed order online last week and it still…read morehasn't left the establishment. Emailed them a couple of times and haven't got a reply back. I have UPS telling me hat is out for delivery one day. Then the next day the delivery is being rescheduled. The day after that it says. Seller created label. I have no idea whats going on and the business won't give me any answers. Always pay with PayPal to protect yourself as well as file a claim when things like this happen. If I dont hear anything from crown legends tomorrow I will be contacting PayPal to file a claim. As a first time purchaser customer service means everything and with there being no customer service unfortunately this will be my first and last purchase.

The guys over at crown legends are very helpful, always a good vibe when I visit the store. I had…read morea vision for an outfit and they were able to help me source a few hats with no issue. I'd recommend going to the store, ton of dope selections that aren't on the website. Follow their IG, they do hat drops frequently for in person or online.

This store was one of our absolute favorites! The hats are amazing and I although I normally only…read morewear baseball caps from time to time, this store made me desperately want to buy a bunch of summer hats! The jewelry is unbelievable and I could have stayed all day going through the vast selection. I couldn't afford any of the jewelry but it was wonderful to look at and wish for. My friend found the hat she wanted and we were completely satisfied, not to mention that the owner is such a cute and friendly woman. She makes the experience at the store even more special! I can't recommend Puttin' On the Glitz enough! Just go!

I cannot say enough about this shop. After reading the negative google reviews, I was blown away…read more I have been a repeat customer in this store for over 20 years now and through a change of ownership. I have never once had anything but a positive experience. The current owner is always willing to help, responsive, reasonable and professional. Yes the hats are expensive but it is a high end hat store and the hats are made by craftsman from around the world. If you want a mass produced hat that everyone has then I suggest Macy's or Target. To miss a visit to this store due to the google reviews would be a shame for the fashion lover looking for a quality piece. I also do not understand people not calling the owner to voice their complaints or concerns before becoming a keyboard warrior and falsely accusing an establishment abs trying to harm someone's livelihood based on one experience.

Agree with the other person who said it's about customer service. The Braintree SSP Lids gets it…read moreright. Great products, and not expensive. Wonderful and friendly staff.

When it comes to stores like Lidz, where the product from store to store is esentially the same,…read morecustomer service is what stands out. At this lidz, all the employees were super nice and helpful, one going so far as to compliment my shirt (dinosour jr!) and strike up a convo about the bruins. Where there is a lidz almost everywhere, I like to support ones with great employees. Needless to say, I'll be buying here.

I've had my wide brim Cat Stevens original hat for over 6 years and it is as beautiful today as it…read morewas the first day that I wore it. I have found many occasions to wear it and receive glowing compliments every time. I absolutely love it! If I'm going to be primarily indoors like gala then I'll wear the fascinator instead. I love peacock feathers, but her inventory broadly covers all tastes and styles. I enjoy wandering in regularly just to see what new creation she's come up with recently. Such a beautiful shop! Hats for men women children, even pets! Not everything is couture. If I'm going boating or just want something warm for winter, she has many affordable options too. I love the location in Newburyport. Highly recommend!

This precious new shop has fabulous one-of-a-kind fascinators and beautiful derby hats, as well as…read morepractical keep-your-head-warm hats. Cat Stevens is so warm and welcoming and will create a hat that is the specific color, shape or style that fits any occasion needed. The prices are amazing for the quality!

The most amazing flower shop on the planet! I had a 50th Anniversary Party for my parents at the…read moreHawthorne Hotel (where their wedding reception was 50 years ago) and Bill did the flowers for the event. AMAZING! Beautiful white floral arrangements in white and gold boxes that were different shapes and sizes. My Aunt Dotty completed the table arrangements with tealight candles and gold accents, fabulous! I've been sending arrangements to my Aunt all year, sort of an arrangement of the month plan, as a special thank-you... Bill makes each arrangement more spectacular than the last. The attention to detail and customer service is greatly appreciated. My Aunt reports that Bill saved the best arrangement for last: White orchids trimmed in gold for the holiday season. How special is that??

Bought myself a very beautiful thing from this shop last week and am so happy! I got a…read morecustom-created "fascinator", that is a whimsical headpiece with feathers and flowers. I was in the Royal Wedding spirit and wanted to get something fancy, and this shop had so many to choose from. The owner, Bill Graham is very talented and sweet. He spent time with me trying on different ones and helped me pick just the perfect one. My boyfriend has also got me flowers from here a few times and they always are gorgeous and professionally displayed. This shop has so many wonderful things and the flower arrangements he creates are just as stunning! I love supporting great local businesses like this! I

A perfect experience when shopping for a hat! The salesperson, Chris, gave me a few options and…read morethen gave me space to decide myself. I walked away with the oerfect hat for beach and town. Thank you!

My husband and I passed this shop when we arrived in P-town on Monday and made a mental note that…read morewe wanted to stop in on Tuesday. Here's the back story: my husband has wanted a hat the way I've wanted a private dinner invitation from Jake Gyllenhaal for as long as I've known him. We see a hat, he tries it on, it's not quite right and on and in it's gone. Tuesday we walk into this adorable hat shop in the middle of P-town and are greeted by an even more adorable proprietor. My husband puts a hat on his head - nope. A second hat - nope. Third hat - yep. Proprietor says, "I could show you other hats but I'm not going to. That one's perfect for you." YEARS of looking. 5 minutes in Mad as a Hatter and my husband has the best hat. Five stars seems hardly adequate praise.

Lisa is a magician, weaving and sewing the most divine hats. I went in on a whim and came out with…read morethe most fabulous hat. They are worth every penny for a hand made hat. Lisa helped fit me and shared details on her creations. Such a fabulous store!!

My favorite hats in the world!! With out question the most…read moreunique, finest materials and so incredibly well made by Lisa. As soon as I visit the Cape, I have to go buy another hat!!! There are so many to choose from and they are a work of art. Lisa is truly an artist.