I drove out here because it's supposed to be open, but it's not open. Not happy about this. Why do…read morewe have hours here but no one pays them any attention. That's really inconsiderate for your customers. Maybe there was an emergency?? If so, let me know that this was a one off and not your vibe.

PJ absolutely knows her stuff and helped me find top-rated Turtleskin Snake Gaiters for protection…read morefrom snake bites...and she gave me a discount off the full retail price. I'm a native San Diegan, and this is the first time I've heard of or been to Iron Mountain Outfitters, but it certainly won't be the last. Thank you!

On Wednesday 8/12/26, I bought a Cannondale Quick Cx2 and…read morespent over $1000 . That hybrid fitness bike is so worth it especially having my favorite color Rose Red - their color called "Orchid" , bike is so light and fast. I had to buy a kick stand since it doesn't come with the bike and it came loose , so I came today to have it fix and wanting to return the white lucky cat water bottle bike holder since I found the black one somewhere else where it's sold out. Chris acknowledge me since he was busy with a customer, apologizing that I had to wait and fixed the bike stand , took off the cat water bottle holder, put air in my tires, adjusted my seat, height and put the phone holder I never got originally? On that note... gotta give that credit to Kelly, who noticed I didn't have one and I told her I brought it up when I bought the bike Wednesday ? She even adjusted my light reflector to a smaller size to fit my handle bars. Didn't question me why I wanted to returned the white cat water bottle holder. (They were sold out of the black cat and found it somewhere else.) I had is the BEST customer service from both of them -Team work makes the dream work and those two need a raise! Thank you Chris and Kelly! You guys ROCK Can I get a "Amen?!"

I am often at this REI trying to find outdoor gear and supplies…read more I think I have figured out the layout of this place now so I know which sections to head to for my needs. Just also know that all their bike stuff is located in another building, so dont be disappointed. Its cool to have another building just for bikes and bike related gear. This REI also has a lightly used section. I do go and check out whats on offer there, but so far haven't found anything that works. The thing with REI is that you have to want the thing thats carried in the store and nowadays with so many options, REI won't always carry I what I need specifically... Case in point, cavers need specialized equipment as our needs are different than say climbers or canyoneerers. Yes, some things might be shared, but in general, cavers have very special needs. But, today, when I came in here, I did find a quick link I needed so that worked out nicely. I am also a runner and finally decided I need a fanny pack (I hate how the 80s and 90s ruined this item for me), so I also got one that was small enough that would be perfect for my runs. Service is always great here, very friendly and staff always trying to help. I like also that this REI has a community board in the back and I like to check out whats on offer locally. Really wonderful to have this REI here in Kearny Mesa, super convenient and I can go Asian grocery shopping right after! Win win!

I was surprised there was a location in San Diego! I've been on there website before. They have…read moregood deals on ammo and firearms. People doing the gun transfers were great too.

THE ABSOLUTE WORST GUN STORE IN SAN DIEGO. I cant even…read moreexplain how horrible this place is about customer service. Employees will walk right past you and when you ask for help they tell you to check in. There is no service to check in, the wait time is always 50-60 minutes to see something out of the case. Buying ammo is a hassle with them since you can wait hours. On our last visit we checked in and told employees that we were just asking about a pistol in the case. 2 employees working with one customer. After 20mins we left and went to Fine Firearms to make our purchases there. Come to find out they MUST UP MY FSC CARD and it's a hassle now to purchase. We are officially boycotting and will never be back. We were already home when 3 HOURS LATER, we get a txt that we are next in the line. Many shops in San Diego are more friendly, knowledgeable and better equipped then this place.

On June 18th at about 8pm I went into this store intending to shop for a shirt and was pleasantly…read moresurprised to find sales on sweaters and jackets. While browsing, I received a call from a Deaf friend and began communicating with him in American Sign Language. An employee named Aya approached me and asked whether I intended to make a purchase. I politely explained that I did and that I was simply finishing my conversation. Despite that explanation, she repeatedly questioned me about whether I was going to buy something. She reminded me that the store closed at 9:00 p.m., and I responded that it was only about 8:25 p.m. and that I still had plenty of time to complete my purchase. Even after I explained that I was almost done with my conversation, she continued pressing the issue and suggested that I take my conversation elsewhere. The interaction made me feel unwelcome, pressured, and uncomfortable enough that I decided not to make a purchase at all. I left the store and intend to raise my concerns with corporate because I do not believe customers should be repeatedly questioned after clearly stating that they intend to buy something.

My wife and I were shopping here at Fashion Valley Mall for a gift for her friend when we saw one…read moreof our Favorite Clothing brands " THE NORTH FACE ". It is located on the First Level of the Mall. This is a trusted brand when it comes to their Recreation / Outdoor product or Protection from extreme weather. Own a couple of North Face and they lasted for so long, that none was broken or any problem until now with all the North Face that I own. I Highly recommend this North Face to everyone.

If you're looking for outdoorsy stuff this is the place to come check out. They have everything…read morefrom firearms, fishing, camping etc. they also have plenty of staff to help out. Everyone sounds knowledgeable and friendly. There's parking right infront of the store.

Great staff willing to help in every way, including suggesting money saving deals available.read more

this place is right off the highway super easy location. It's kind of perfect and a combination of…read moreboth of my personalities. You have the 511 tactical store which always has so many goodies and then it's right next to a cannabis club. It doesn't get any better than that for me personally, love this location.:) hehe

What's that slogan I keep seeing on their merchandise, "5.11 Always Be Ready", isn't it? How does…read morethat work again? Came by at 6:20pm on Sunday before Labor Day to pick up my online order, (which had already taken them two business days to pull one item off the shelf and set aside to notify me to pick up) but apparently they had locked the doors and were closing for the night, despite the posted hours sign on the door saying that they are open until 8pm on Sundays?? Dude was still in store at the register, presumably running closing reports, I dunno. poor form, chaps

I come here often for Army Supplies. They are super helpful, definitely give them a call and they…read morecan help you find what you are looking for. I've bought compasses, uniforms, and wet weather gear in usable condition.

Service is great! They always have the products I'm looking for. You can get a little cheaper on…read moreinternet . But you can't see the quality , real size ! Unless it's in your hand!! Nice place just to shop.

If you're looking for anything outdoorsy come here. They have everything from camping, to fishing,…read morelots of fire arms and also can take your fire arm test here. Staff is knowledgeable and friendly. It's a very busy place especially if you're looking to purchase a fire arm there could be long wait periods.

Be prepared to wait if you need ammo. Employees work at a snails pace. I think their goal is to…read morelag so bad that people just leave.

My husband and I were looking for a place to get fitted for running shoes for the first time. We've…read moredone research and Milestone Running continued to pop up with great reviews compared to other stores like Road Runner. We walked in on a Saturday morning and while there were a couple of parties ahead of us, we were still seen in a timely manner without having an appointment. While we waited for our turn, we browsed around the store with its decent collection of clothes, gear, and some nutrition. They also had some shoes on sale displayed outside. Michelle helped both of us and we had a fantastic experience with her. She truly took the time to help us out and she really seemed knowledgeable given her experience at the store and with all things running. I appreciated how she reiterated not to compare others' reviews because it's different for each person. She first evaluated what type of other exercises we do and our "level" of running and we went from there. Overall, we tried about 4-5 different pairs, each time giving us an opportunity to run on the side walk to assess the feel. I even went back out multiple times trying out a different shoe in each foot. I was between 2 pairs of shoes and Michelle advised me to think it over and to not rush the decision which I truly appreciated! My husband found the one that he liked and upon a quick price check online, it seemed Milestone had comparable prices so he bought his that day. I highly recommend Milestone Running!

I had the BEST experience at Milestone! The owner helped me personally and was incredibly…read moreknowledgeable, patient, and helpful. He watched me walk, listened to what I was looking for, and brought out a ton of different shoes for me to try until we found the right pair. What really stood out to me, though, was the atmosphere of the store. While I was there, community members kept coming in and out, and every interaction was so warm and kind. You can tell this is the kind of local business that has genuinely built relationships with the people who shop there, and it made the whole experience feel really special. I've literally been telling everyone I talk to how great my experience was. And the icing on the cake? The shoes I ended up with feel like I'm walking on clouds!

Reese was amazing! She was so sweet and friendly, super helpful, and she knew where everything was…read moreat! 10/10 service from her!

Visited this location to find some boxing accessories. Walked in was "greeted," by three associates…read morewho were chatting away. I asked about what I was looking for, got some ambiguous it's in the back right corner and a finger point or follow up questions or assistance. I go back there and realize that the store has at least 20 customers so pretty packed for a Big 5. I could not find what I needed and walked the store a bit. There was a 20% sale happening so that was a bonus but I refuse to buy anything from an establishment that does not value customer service. When I left....two of the same three associates were still just chatting away without regard to the customers. Will not be back unfortunately.