I had my first MRI today and a couple x-rays. Probably my last MRI. I wouldn't say its horrible,…read morebut the feeling I got while I was in the tube was weird. And it's extremely loud. I'm not claustrophobic, if you are I don't recommend it. I waited about ten minutes before a guy came and got me to get ready for the MRI. He explained everything in the kindest way, but he didn't sugar coat it. It didn't really make me nervous, but maybe some anticipation slipped in. Then came Rene to perform the MRI. She also explained everything, just like he did, but for some reason a calmness came over me. Don't get me wrong, I couldn't wait for it to be done and it went over without a hitch. Then I went to the x-ray room. The girl took four x-rays in 2 or 3 minutes. She didn't have to read anything to know what to do, and she knew what positions I had to be in for the proper x-rays. She floated around like a little dove. This was the first time I enjoyed getting x-rays. I don't want to leave out the two girls at the front desk. As soon as I walked in I started to tell them my name and why I was there, but before I even started with my last name the girl gave me some paperwork that I had to fill out, since I was a new patient. Their kindness was explosive. Longhorn Imaging in Kyle is not your average Medical Facility. It's friendly, caring, and everyone knows their job like they know their name. These people are absolute professionals and they treated me like royalty. Oh yeah, I had to wait for the x-rays because the bureaucrats or whoever, was inspecting the x-ray machine, they probably checked all the machines, and all was well. So you also know this place is top notch. If you need any type of imaging, this place is for you.

The Bee Caves location exudes elegance and class! That uncomfortable doctors office feeling and…read morewaiting room is nonexistent here at Longhorn Imaging. The staff is top notch, and the amazing window view of the hills are so comforting it's like it's own utopia! AMAZING JOB LONGHORN IMAGING! Highly recommend!!!

MRI- I was scheduled for a MRI. The 1st it had to be rescheduled and I paid the estimate. The…read moresecond time it had to be rescheduled because although I communicated when scheduling that I had a temporary device inserted, I was not told to bring the office report that it was removed. It would have been simple for the tech to simply call the providers office to have it faxed but she chose to send me away. I was told to bring it on the next appointment. Not fast track was made so I had to wait a long time to get a new appointment. That being said, this time when I scheduled I let the staff know the issue and that I now had the permanent device implanted. I asked about if I had to bring it they said no, just the medical card and device program. I then uploaded the information about my device including a photo of the card. I then received a call from the corporate office about the information I had already uploaded. I called back and told the person who called me it had already been uploaded. She said that was all she needed and I was good to go. I arrived early for my 9:20pm appointment. The person who checked me in and the tech Josh were respectful. I dressed for my exam. Allison, who works at the Westlake and Kyle offices. the MRI tech is completely disrespectful. She called someone else who remained on the phone. A they spoke I came to understand that I would need to reschedule, because I did not bring the excise report from the trial, even though the control module I had turned off both devices including the trial that had been removed. I indicated I understood I needed to reschedule. And that I specifically asked the scheduler who indicated it was unnecessary. Then Allison felt the need to scold me telling me well you were TOLD.... This was completely uncalled for. She could have simply said yes ma'am, I'm sorry but we will still need that report for liability purposes. Not begin to argue or scold me. I told her several times she did not need to speak anymore, but she kept trying to in an effort to put me in my place. She is very rude and lacks the bedside manner required to deal with patients. I would recommend she go to training so she understands it is not ok to be confrontational. Thank heavens my insurance covers me at Baylor Scott & White where they take the time to train staff and things that are necessary are handled well before the patient gets to the office. I have always used ARA in the past, but now I understand that, as a paying customer, one who ultimately funds these facilities, we do not need to subject ourselves to rude, discourteous, disrespectful and misinformed treatment to receive the services that we require. In addition to which they have kept my money for 8 months. I vote DO NOT continue to fund these institutions by continuing to provide them with your patronage. Just say yes to Baylor Scott & White and no to Austin Radiology Associates.

This is the worst healthcare provider service I have ever encountered, even after using diagnostic…read moreservices in some very rural areas and in the busiest Metropolitan areas. maybe one out of 10 service and scheduling reps even listens to your issue, but every center will drop your call after waiting on hold for 10 minutes- and I mean at exactly 10 minutes. Their system is programmed to drop you without any concern when you are waiting on hold for a STAT appt or desperate need. Completely insensitive and unhelpful. Their reports are often blurry and illegible even after requesting originals multiple times. They send faxes with blurry streaks and multiple printer lines and marks making them impossible to read. I immediately called several places in Palm Beach Florida where I had no previous services and was immediately given my choice of appointments even for a Saturday. These clinics had NOT diagnosed the beast and spine cancers that are present so they had no idea of the patients history and they were very accommodating. The pictures below of my numerous calls to ARA that were dropped after exactly 19 minutes were placed on EST when the Austin clinics were still open. I addition, when I explained to at least 5 scheduling reps that ARA had rescheduled the original mammogram where cancer was suspected more than 4 times over the past 11 months, not a single agent offered to take any extra steps for the STAT orders this time. And I called 3 different centers several times. See my photos below. Fern Lindsay

This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

Great service, really felt they cared. I went to the wrong location so I called to let them know I…read morewas on my way. They were very understanding and let me come. Even though I've probably had at least 20 MRIs at this point, they made sure I understood what was going to happen and that I was ok. Getting the IV was pretty painless too. This is a great and clean location.

Longhorn Imaging staff are the best. I was greeted promptly upon walking into the office and the…read moregentleman who escorted me back to the MRI made sure I had everything I needed to prepare for MRI. Due to my injury, the MRI was very uncomfortable but the gentleman giving me the MRI, Carlos, was very understanding and tried to make me as comfortable as possible. After completion of the MRI, I had some questions about the test and Carlos took time to explain it to me. Even though the test was uncomfortable, the staff at Longhorn Imaging made it bearable. The staff at this site is great representation of providing customer service. Please keep up the great work.

Wonderful CT scanner! Very clean office and very high quality. Very friendly! Highly recommended.read more

This is the imaging place to go if you need imaging like X-rays, MRI or other testing done and…read moreread. I had vestibular testing on a computer in a room. I'm not sure the technical name for the testing but it is for a TBI. It's done on a computer and you're given numerous types of testing to determine cognitive abilities. It was way more extensive than what o had done a tue neurologist's office. The MRI machine is in a trailer outside on the left of the building. The tech brought me out there from the main building. The entrance is more towards the right of the building facing 1626 which is separate from the main entrance to the rest of the building. There are handicap spaces on either end, so don't get confused on which entrance to go to. It isn't a large sign, so it can be easy to miss. The staff is really nice and knowledgeable and the waiting room is spacious and welcoming. I hope to not have to return here but in the event that I require this sort of testing, I'll know where to go.

Huge shoutout to Longhorn Imaging Onion Creek Had some…read moreunseen-below surface level pains, they knew just where to peek. It was a positive experience as soon as I walked in and heard two cheerful voices speak :) Yes! Ava and Bonnie were so kind and helpful, made me smile so much.. I'm now sore in the cheeks. All the workers there were professional and patient, service at it's peak! I did four MRIs with them and somehow they still made it not a pretty solid time, not even the worst day of the week. Oh and that ?Oxygen Pump? for the MrI machine, lays down a dope beat! Thanks again to LHIOC for helping me get healthy and learn more about what's underneath

I signed up for a medical research study here and was told the first visit would be 2.5-3 hours. I…read moresat in the waiting room for one hour, and then they told me it would be 3-4 hours from the time they finally got to me. She shared that they are consistently at least one hour behind like they didn't know they are paying people for their time! Misled at best. If you sign up for a study here, make sure you ask what you will be compensated for if they waste your time!

Do NOT use this company. They pay clients whenever they feel like it and if you contact them about…read moregetting paid, they dump you. I had numerous issues getting paid by the one in Edmond and when I called about it, Michael did not like my displeasure with their lack of non-payment. He then said the would "reconsider" me, meaning they were going to drop me. They still owe me money. A really half-ass company.

Everyone here is professional from when you arrive. Calming ambience & in and out quickly all 3…read moretimes I've been.

The staff, location and ambience makes it so comfortable while getting ones yearly mammogram. I…read morestarted going to the Sunset location and decided to go to the Boerne location since it's closer to my home. Both locations are great.

As with all chiropractors, It's completely dependent on what Dr you see. Ive had some that actually…read morehelp and some that rush you through 5 minutes of cracking and out to pay. Also if theres been any amount of time between visits they up-charge you.

Haydn Storey does an amazing job with chiropractor adjustments. He even helped with my breathing…read morethe last time i went. I'm training for a half marathon and was able to do a 10 mile run without struggling to breath, which I usually can't do without my inhaler. He's able to read the body and make adjustments with some quick checks. He also has a great personality and his team is very caring. love this group!! Sandra

We didn't plan on becoming pregnant and knew it was gonna take a while to get in with a doctor, so…read morefinding TruCare Women's Clinic felt like such a blessing. They were able to schedule us for the very next day. Rebecca at the front desk was incredibly kind and welcoming, and Erin, the RN, was just as compassionate and helpful. Since this was our first pregnancy and it was unplanned we had many concerns. We never felt judged or rushed. They made sure I felt safe, heard, and fully understood every option and every step of the process. During our first visit, they confirmed the pregnancy with a urine test and performed a vaginal ultrasound. It was quick, painless, and everything was explained clearly. We were given ultrasound pictures, prenatal vitamins, and a follow-up appointment since it was still very early and we hadn't heard back from our doctor yet. The facility was immaculate, and the care we received was beyond what we expected. We're over the moon that we found them and truly can't recommend TruCare enough.

Free pregnant test great service they are Christian they believe and a baby is a gift from God what…read moreis true , they had programs for 1st time mom , I'm very happy that places like this are available for low income people,

should have read the Google reviews. do not even bother going here. I got there at 4:30p, signed in…read more- got kicked off. Waited while the techs were there and no one came out - when someone finally did she said no, sorry we are closed and refused to honor the appointment. never experienced such a bad experience with labcorp. the supervisor was there chatting to the tech but they left people in the waiting room. the person before me told me had been waiting for 45 min with no help. it was evident they are more concerned with leaving then helping their customers.

Just waited over FOURTY minutes for a walk in. Lady who FINALLY saw me told me to leave the room…read morebecause I needed to email lab orders to her-- totally understandable bc I didn't have a paper copy, BUT she put another person in front of me because it "takes a while to get the email". Respectfully why is it so hard to get an email? I've emailed documents to the UPS store for labels and it takes 30 seconds tops. She was very condescending. I've been a couple times before this with a normal wait time (20 mins is acceptable) but to wait this long and be treated like that for a very easy accommodation is just absolutely ridiculous. I won't be coming back. I've NEVER been a Karen regarding establishments having worked in the service industry myself but this is just crazy.