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Extra Space Storage

4.2 (5 reviews)
Open • 6:00 am - 10:00 pm
Updated 3 weeks ago

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5 months ago

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1 year ago

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2 years ago

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2 years ago

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1 year ago

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Ask the Community - Extra Space Storage

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Public Storage

Public Storage

(23 reviews)

I rented unit #126 from April 2024 to December 2024. An employee named Blake Borders accused me of…read moreputting a stick in the gate one day and not punching in my access code in order to sneak in, which I never did. Also, an employee stole my lock one day to illegally make a copy of my key and on different occasions, stole my birth certificate, debit cards, and state ID's out of my unit. I later found out that I was being illegally recorded here (I'm not talking about the cameras they have all over the place to legally record everyone. I'm talking about I was individually illegally recorded at all times, even in the restroom, where there are no cameras.) I'm currently in the process of having the FBI and US Department of Justice investigate this place. I'd suggest you go elsewhere if you want to keep your belongings safe. Also, the front gate wouldn't work a couple times when I needed to access my unit in order to get my work clothes, which almost made me miss work.

(((( SCAM ALERT)))) Public Storage uses highly manipulative and deceitful sales tactics to rush you…read moreinto making decisions and accepting FREE insurance whereby you are then locked into a contract and have to jump through hoops to get out. The call center rep claims: "Hurry...Hurry...Hurry.... storage units are renting fast"....meanwhile the rep tries to slam me into a lawyered up contract agreeing to accept their "FREE insurance for 1 month ... but then requiring me to jump through hoops .. after I sign the contract....to get out. She warned me the computer was timing me out if I did not hurry and the storage locker would be gone if I did not agree to their terms and conditions....so I declined to rent storage. I don't need insurance for boxes containing papers. After getting all of my personal information, she notified Public Storage office on Watson Road that I had a reservation for storage. The lady that works in the office called me about my reservation. I informed her I had no reservation and asked who told me I had one, she said she did not know. Another tactic these big companies use to scam and deceive people. The right hand does not know what the left is doing. This is one of many big companies that uses manipulation, deceit and scare tactics coupled with lawyered up contracts. I recommend to STAY FAR AWAY from Public Storage. The rep also told me they can raise prices whenever they want. What a horrible way to do business. Public Storage has terrible reviews on the internet. That's KARMA! This is from another review and says it all: "Beware they make it very difficult to stop a rental when you are done with the space. There is nowhere on their app or webpage to stop rental and when you call they say they stopped it but continue to charge you. Very bad place to do business with". READ THE COMPLAINTS!!

Two Men and a Truck

Two Men and a Truck

(156 reviews)

I had an excellent experience with Two Men and a Truck! My movers were outstanding from start to…read morefinish. They arrived early, were extremely thorough and careful with everything, and stayed friendly and professional throughout the entire move. What made it even more impressive was that I was moving out of state. The crew drove from St. Louis, Missouri to Clinton, Iowa the same day they loaded my belongings, then turned around and delivered everything the very next day as early as they could. I was honestly so impressed by their work ethic, communication, and positive attitude through such a long move. Moving is stressful, but they made the entire process go smoothly. I truly have zero complaints and would absolutely recommend them to anyone needing movers.

Having Two Men and a Truck handle our move was the best decision we made in this moving adventure!…read more Our move was complicated by numerous building delays and I had to call Jared multiple times to change our moving date. He was always so understanding and respectful. The young men who did the move were very professional, courteous, and really worked hard to make our move successful. Our furniture and boxes arrived safely and in great shape! From customer service to pricing, this company was great. I would highly recommend them. As I told Jared, we have been dealing with lots of businesses lately, and I wish they all had the customer service that Two Men and a Truck has!

A 1 Locker Rental - Drive Up Storage Units At A-1 Locker Rental Self Stoage On I-55 at Meramec Bottom Rd. In St. Louis County.  Near Arnold, MO and Oakville MO.

A 1 Locker Rental

(5 reviews)

A1 Locker Rental Self Storage Manager, Ian Knight, recognized my need for immediate storage and he…read morewas so very helpful in assisting me secure the storage space I needed for my personal property. I rented 2 large units and a smaller unit inside their facility. Inside storage made my many visits to and from my units much more comfortable during the extreme heat and cold weather since I rented my units for about 18 months even though I went from 2.5 to just one unit during that time. I felt safe going in and out of my storage building at all hours of the night once I entered their secured grounds upon entering my passcode at the gate. I also felt my stored items were secure being in a doubly secured building. There was added passcode security required to enter my building and the lights turned on immediately which made the inside units more desirable to me, especially at night. There was a light in each of my large units also. In addition, there is a long flat cart for storage renters to use for bringing lots of heavy items in and out of my building. As a REALTOR with Platinum Realty, I'm always getting requests for referrals of different service providers. I have recommended A1 Locker Rental Self Storage to my clients and also to anyone moving or just needing extra storage space.

A1 is such a delight to work with. The facility is clean and I feel my unit is very secure…read more Customer service is top notch, Cathy is always a pleasure to work with and really goes the extra mile.

PODS Moving & Storage - Forget getting behind the wheel of a huge rental truck. We’ll deliver your container to you with PODZILLA, our level-lift system

PODS Moving & Storage

(4 reviews)

Carr Square

My experience with PODS was extremely disappointing and demonstrated a complete lack of…read morecommunication and customer service. My POD was scheduled for delivery on a Saturday. Throughout the day, my delivery window continued to be pushed back. Around 4:00 p.m., near the end of the first delivery window, I called PODS and was assured that my container was the next stop on the driver's route. After waiting another two hours with no delivery and no update, I called back. This time, I spent more than an hour on the phone before finally reaching someone at the national call center. Only then was I informed that my POD would not be delivered because the driver decided to end their shift early. What is most frustrating is that PODS never contacted me to let me know the delivery would not happen. In fact, the online portal incorrectly showed that my POD had already been delivered. Had I not called, I would have had no idea what was happening. As a result of PODS' failure to communicate, I incurred multiple additional expenses and disruptions. I had to pay a fee to reschedule movers who were booked for Sunday, rearrange another moving appointment later in the week, coordinate with my tenant to extend use of her parking space for the container, and even change a flight to accommodate the delay, resulting in additional out-of-pocket costs. After all of this, PODS offered a credit of just $27.65. Delays can happen, and I understand that unforeseen circumstances arise. What is unacceptable is the complete lack of proactive communication and the amount of time I had to spend chasing down basic information. I wasted more than three hours on the phone that Saturday simply trying to find out where my container was and whether it would arrive. There are many companies offering similar moving and storage services. Based on my experience, I would strongly encourage prospective customers to consider those alternatives. This was one of the worst customer service experiences I have encountered, and PODS showed little interest in taking responsibility for the inconvenience and costs their failure created.

This was my first time using PODS and Karl was helpful and knowledgeable when he dropped off our…read moreunit. He along with the PODS customer service team made this an easy process. Billy picked the unit back up and gave us helpful advice for packing our next unit. I recommend this service to anyone looking for a convenient move.

U-Haul Moving & Storage at Kingshighway

U-Haul Moving & Storage at Kingshighway

(27 reviews)

The Hill

From Chicago, in town to help my daughter move to a new apartment. Here are some thoughts…read more.. --I did everything in the U-Haul app, pretty easy and convenient. --About two hours before our 11am pickup, we got a text that our rental truck wasn't going to be returned on time, so they moved our pickup time back to 12:45pm. --We called and tried (unsuccessfully) to locate another truck in the area. Donna was helpful. --We happened to drive by shortly before 11 (on our way to my daughter's storage facility) and noticed a couple of 10' trucks parked out front, so I called and they said "Yes, we have one available. You can pick it up now." --When I got there, Donna got me in and out pretty quick. They had four 10' trucks sitting in the lot! --My truck looked good on the outside, but the shocks were completely shot. --Less than $40 for a one day 10' truck rental with furniture dolly. Overall, I would only marginally recommend in a pinch. Not super organized or communicative.

If you want to save some money take your propane tanks here to be filled. You may not know this…read morebut....( important must have Ben inspected in last 10 years . You may get older or dangerous tanks at the gas stations. Be sure to check the date stamped on the tank) 1) when you trade them out you only get 3 of the 4.5 gallons they hold. ( I proved this) plus the tank seldom uses the last half gallon due to lack of pressure. Meaning you use 2.5 gallons and pay for 4.5 when swopping them out. I filled 2 tanks for 31 bucks! If you're trade them out you spend twice as much for half as much. Btw service was great! Pay at the pump with the attendant.

Extra Space Storage - selfstorage - Updated July 2026

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