Club is very busy and the personnel are courteous and knowledgeable. Unfortunately the cancellation policy requires you to provide a 30 day notice that you still pay for. I had a work related move to a state that Lifetime did not service and did not use a single day for the final 30 days and was still charged. It is unfortunate that an otherwise pleasant experience has been tainted by a corporate policy that puts profit above customer experience. read more

I just joined this gym and I'm literally in love with this gym. I've been to others in the valley (24 hour fitness, LA fitness and The Village) but this gym is the best one. The classes are amazing (that's the most important thing to me), there's one instructor, James that really knows what he's doing. I highly recommend any class he teaches, (I hate to over use this word but) he's amazing! The facilities are great and the locker room is well kept and always clean. They offer a one day pass and have frequent open houses, I suggest giving it a try! read more

I visited this LifeTime location the other day and all i can say is wow! I was blown away by the level of attention and service I received! Special shout-out to General Manager Steve Getz! Zoo wee mama what a guy! I came in as a guest and they sold me on a membership! read more

I love this gym. I decided to go to this gym because of its daycare. They have a separate section for infants and only allow four babies per caregiver. In addition to that they have tons of classes and a lot of different activities including rock climbing. I love their indoor and outdoor pools. I really appreciated that they don't do the hard sell when you go check out the gym. Goodbye LAFitness! read more

What a great gym! For $50 a month this place offers it all! From the multiple pools and slides, basketball courts to rock climbing walls to state of the art equipment this place is heaven! The locker rooms are all new and furnished with a TV room and steam room! read more

The best gym in America, regardless of the location. So massive there's never a wait for any equipment. First-rate services - salon, cafe, pool, tennis, squash, yoga, weights, cardio, everything. 24 hours. It's amazing. read more

If your looking for a gym with many options & tons of classes this is this place. Not only is there things for the adults but your kids have things to do there as well and have fun! The gym is very clean & the staff is very friendly. The daycare also is very clean and all employees get an extensive background check. I've been to many gyms and paid a range of different dues but by far this has been worth every penny! As an added bonus they have a full service salon in there, so if you don't feel like blowdrying your own hair out, treat yourself to a proffesional one! read more

This establishment is extremely and unreasonably restrictive. All I wanted was to play a nice game of tennis with my friend (who is a member) but I was unable to do so because we are both under 18 and my parents haven't signed this long ass form. They were really rude about it. I hate this place. Don't go here ever. read more

The gym is good overall. However, the swimming pool water is super cold when I went to swim at 11pm. I guess they turn off the heater when fewer people use the pool. read more

The gym is nice, and I will continue going to it. That aside the staff is very quick to push training, tests ect on you. I completed a test and was promised personal training and a active metabolic test for free by Charles goes by Chaz. I paid 100 dollars for the test and never heard back on personal training or the active metabolic test. Go figure. They don't care about helping people they just care about getting there money which would be fine if they didn't push these unnecessary tests on you and promise free services they have no intention of delivering on. While I was there this guy had the gall to tell me he was trying to get people to complete these tests for his own personal benefits $ but that it would help them too. read more

Not a lifters gym, more the country club.. I would think they would have clean towels when you pay the extra money every month..

One of the best gyms in the Valley, and country for that matter. The best part of LT is that every gym you go into around the nation is set up similiarly and it is easy to feel like home, even when you are on the road. This is an endurance athlete's heaven with free yoga, pilates, spin, & strength classes. Indoor and outdoor pools, dozens of cardio options, free weights, spas, food bar, saunas, steam rooms.. yeah everything. Worth the $. read more

We have been members for approximately 1.5 years. It is expensive, but we enjoy the amenities provided and it currently meets our needs. It is certainly something I consider a splurge and wouldn't have always been willing to pay for, but it fits my budget for now. I do feel that they should include more of their programs (group fitness classes) in the cost of membership. Everything seems to have an additional cost and that gets a little old. The childcare is a big plus for us. The pool area is too; great for families. We are interested in trying out their meal prep service soon. read more

This place is a glorious House of Gains! Doesn't matter if it's Leg Day or Chest Day you can get the maximum GAINS here, every free weight, machine, cardio area, etc is stacked with more options than any other gym to get the GAINS you are looking to get! You are welcomed the moment you walk in and when you exit, towels are provided for your needs during and after your workout, and the cafe has the best tasting protein shakes for ultimate GAINS! If you are looking to make some GAINS, this House of Gains is the one for you! I highly recommend them! read more

Been a member since they opened - always thought it was pretty good. Recently the place has been overrun by children to the point I can hardly go anymore. Last time I was there, the entire woman's locker room was FULL of little kids (camp) and they were noisy and blocking everything. Ruined my time I set aside from my very busy schedule. Also the locker room showers and steam room seem to be not as clean as they used to be - there is almost always giant hairballs in the shower. Last month I saw that they had charged me 2x on my credit card. I called to discuss, never got the call back from the manager after 3 days and 4 attempts and finally someone told me that they could not figure out why I was being charged twice, it happens all the time and it was probably easiest if I called Amex and let them deal with it, which I did and it got resolved and I got a refund. Makes me a little nervous about auto pay. read more

I really enjoy attending barbell strength with Monica and Jason, they are both so motivating and they make it fun! I also cannot say enough great things about Eddie in the life cafe. I had such a great conversation with him one day. His dedication to customer service is amazing and his outlook on life and his purpose at lifetime is inspirational. If he is not already a manager he definitely should be! read more

This gym has everything you could possibly need and more. Everything is clean and well maintained. The atmosphere is beautiful and the cafe has great food and priced affordable. The staff is friendly and very personable. Zumba classes are amazing with wonderful instructors!!!! read more

Average gym. Nice (enough) locker rooms and equipment as well as 2 very nice swimming pools. Class instructors for the most part are good. The maintenance of this facility has definitely slipped, though. This is evident in the restrooms, lockers, as well as the audio and outside aquatics equipment. Lifetime is more expensive than similar gyms, but it's close to my home. Many of my friends (who shared similar complaints) have opted to go elsewhere. I recently completed a club survey and received a very condescending response from a local staff member. She basically told me she was happy I could find more customer-friendly class schedules elsewhere. I just don't think the staff cares much about member retention. For $60 a month, most people would expect more. read more

Let this be prefaced with the fact that I don't like gums. In any way shape or form. This doesn't mean I don't like working out, I just don't much care for gyms. I was hoping this one would be better as it looks fancy-ish and has a nice pool with water slides but when I took a tour of it, the fancy-ish part manifested itself as a car dealership. Really. Go take a tour and I dare to to tell me it doesn't remind you of buying a car. Also, when the guy took us around on a tour, he was saying something about their ventilation and how it sucks all the bad smells out so it doesn't smell like a gym. Well, I think he may have just gotten used to the gym smell because it stunk. I will stick to my non-gym workouts. read more

I joined a couple of months ago. I have had nothing but exceptional service! The staff is warm and helpful. Geo S was the account manager that signed me up. Zero pressure! Best gym sign up ever! In the past I've either experienced high pressure or no information. This is by far the best gym joining experience I've ever had. Onboarding with Geoff was also fantastic! It's truly an evaluation. We aren't talking about a 5 minute tour with another 10 minutes explaining the machines. He really learned what I wanted to accomplish and then paired me with a trainer. My trainer, John Z is awesome! My workouts are tailored to me. John completely focuses on my goals. No canned one size fits all workouts! I'm absolutely loving Life Time! read more

I really love lifetime fitness. I have gone to my fair share of gyms. I wont lie, most of them ended up just randomly shutting down because they couldn't pay their bills! I am pretty cheap so I was leery about spending the money but my fiance assured me it was worth it. He was so right! I love this gym! I love the classes, they have like three spin classes a day which is nice. Everything is clean, everyone is so helpful and I never have to worry about it shutting down overnight. read more

Yep I still like it here. It's clean, lots of equipment. You can work out, eat and get your hair done. Convenience.

The salon at Lifetime Fitness is awesome! I didn't even know it was there until a friend recommended it. You don't even need to be a member however they will give you a day pass to use in the Fitness center before or after your salon experience. The salon is super clean and the staff is friendly. Carie has been my stylist for my last 3 appointments. I highly recommend her. She did an amazing job with my hair (cut, color and style) read more

Everything is usually great here, but for 56$ a month and all I really use is the elliptical machine and I could go anywhere and pAy less, yes the facility is very nice and staff but it's alwAys horribly HOT! Please turn your air on read more

I have never been more unhappy with a gym than this Lifetime Fitness location. I would say at least half the time I go the steam room and/or showers are broken. I originally joined partially because of the amenities and also because I was told a location closer to me would be opening by the end of the year. I have recently come to find out that location won't open until the end of 2019 and now I am stuck driving almost 30 minutes to get to this location. On top of all that the amount of weight machines they actually have is less than most other gyms because they have dedicated so much space to upsell equipment to try to force you to pay extra for trainers and paid classes. I tried speaking with the person who signed me up originally and they quickly turned cold and said too bad you can't get out of your contract. I offered to pay a cancellation fee, but they don't offer that. After speaking with him I called the Corporate offices and spoke with a girl who was extremely rude and and told me I should've used my 7 day cancellation period if I didn't want to be with them. After trying to explain I would happily join again when the new gym closer to me opens and I think it's bad customer service to not want to help your current customers, she laughed and said why would she want to help someone who wants to cancel and told me to have a nice day and hang up. Unfortunately pretty much everyone I know in my area plans on joining the Lifetime once it opens at the Biltmore, but I will now do everything in my power to make sure that nobody I know or talk to gives a dollar to this company. read more

This gym definitely needs to control the total number of members... It is overcrowded, and obviously the management only cares about constantly enrolling new members and getting their credit cards swiped. Making profit shall be in a sustainable way instead of at the cost of service quality. read more

This facility is a no brainer if your close enough to one! I've done other gyms but this is the best. Always clean, always equipment available. Plenty of yoga and fitness classes of all types. They have the best tennis courts in the area with lessons, competitions, and ball machines as well as multiple pools inside and out, dry and steam saunas, fresh towel service, subscription to Experience Life magazine which happens to be the best fitness and healthy lifestyle magazine I' can remember reading. They should call it Lifetime Fitness & Resort. I'm very happy to pay the extra .50/day or so above other gyms! read more

The sales pitch when you first sign up is pretty obnoxious, but I overlooked that after I started taking some classes. I've really enjoyed their barbell strength and yoga classes, and as I used to work out in the middle of the day, they weren't too busy. I give this place 3 stars for a few reasons though, mostly kid-related. I have an infant and was excited to start my noon barbell strength class again on Tuesdays and Thursdays and make that time become my regular work out time for baby's sake. However, there is no infant care from 12-4. You also have to be on the ball about reserving space because they fill up quickly. Don't waste any money on swim lessons, they are horrible. In a three month period, my daughter had four instructors, and only one was decent. There doesn't appear to be any set curriculum, just a few teenagers passing a kid through water for half an hour. I like to swim outdoors, but was bummed to find out their pool isn't heated during the winter. I get it, it's expensive. But for what I pay in membership fees, I guess I expected the pool to be heated year-round. I didn't know to ask about this when I signed up. The facility is nice though, and they usually have enough towels. It's expensive, so make sure you check out other gyms if money is an issue. I wish I had known about the limited childcare before I ponied up more money to add my daughter to my account. I got my membership here because it was close to my job, but will be looking around at other gyms soon. read more

I love this gym. It is extremely clean and the staff is very friendly and knowledgable . Tons of cardio equipment as well as free weights. A huge selection of classes to choose from. My 10 year old takes swimming lessons there and loves it . My entire family is very happy there. read more

Very clean, they have two great swimming pools the equipment is always updated and clean, lots of great free classes it well worth it

I've been a member for over 5 years and I've noticed the last few months that this experiece has gotten disgusting. The towels smell like sweat, the clocks have stopped, nothing is cleaned, the drinking fountains have stuff stuck to them, some of the machines are in disrepair for more than 2 weeks, and I could go on. I've decided to try to find a new gym because I don't want to get sick here. Besides all that, what's up with the toilet seat covers??! They're there one week and gone the next. WTH? Really just venting because I'm really disappointed with what was a good gym. read more

Amazing is an understatement. I couldn't believe my eyes when I passed this gym near my house. I decided I must go in & see what it's about. I was given a great tour of the whole gym by a really sweet guy who DID NOT talk me into anything that I didn't want, unlike some other gyms (cough* LUCILLE ROBERTS *cough) This gym is LEGIT people. Seriously, they have indoor jacuzzi's and pool, outdoor pool. It's like a dreeeeeammmm! read more

I've been a member of several local gyms, including the pricey Camelback Village. I'd rate Lifetime as good, if not better, than the Village at a fraction of the price. The equipment is always clean and functioning, the people are nice and the pools are awesome. Yes, they do try to upsell you every chance they get for detox programs, training, etc., but aren't overly pushy. All you have to do is say no thanks. read more

This review update is long overdue. My husband and I have continued our membership at Lifetime and been regularly visiting about 3-4 times a week. He is perfectly happy just using the cardio machines but I was looking for something more when we joined and I am starting to feel like I have found it. I just wanted to take this opportunity to recognize three amazing ladies who have helped me on this journey. First off is Katie Opdyk who teaches Pilates. I had been wanted to try pilates for a while before I joined Lifetime and that was a major selling point for me on the gym. Unfortunately I found out they charge additional fees for the classes (see previous review) and so this was just another additional expense that got added up in my first few weeks of membership. I did enjoy the classes though, and working on the reformer really improved my flexibility and was a great add-on to the cardio I was doing. When I started in Katie's class she talked to me a lot about how strength training was just as important for women as men and how muscle development matters for overall health and improving metabolism. She is the one who got me first interested in lifting weights and turned me on to a whole new side of fitness that I had not even considered before. I no longer buy reformer sessions but I am so pleased that she is now teaching pilates mat classes which are free to members. At the beginning of the year I started working out with a personal trainer that Katie had referred me to. She started me off slow which was a good thing. I was feeling really, really sore after our sessions but wasn't seeing a whole lot of progress. That trainer ended up leaving Lifetime after a couple of months and so I got moved to a different trainer named Lina Bronner. She was not quite as soft and cuddly so I wasn't too sure about her at first but soon after that we developed a great rapport and I began to really look forward to our sessions twice a week. Lina pushed me to do things that I never thought I would be able to do. She has a very quiet manner which suits my personality (if I had been working out with a drill-sergeant type I would have quit long ago) but still is extremely demanding. Even though my weight loss is still going extremely slowly I feel like I have become much stronger in the last few months than I ever thought I could be. Unfortunately, Lifetime charges and arm and a leg for their personal trainers (just like everything else) so I have recently had to stop our sessions but I now feel confident being able to move forward on my own. The last of these three great ladies is Kelli Shallal. She is a nutritionist as Lifetime as has taught me so much about healthy eating habits. I have done many, many diets in my life and so have followed many different eating plans. Some helped me loose weight but even the ones that worked were only temporary. Kelli's focus is on getting you to change your lifestyle and the way you look at food so that whatever eating plan or "diet" you come up with is a permanent one, not something short term. Even though a lot of the information she gave me was stuff I already knew, it was great to have someone adapt it to me personally. And I know I can text her any time with questions or for reassurance. So, there you have it. I hope the big giant corporate money making machine that is Lifetime knows what great people it has working there. I plan to continue my membership into 2016 and so we will see what the future brings. read more

I have been a lifetime member for years now and I know what to expect from lifetime... that would be excellence in a gym. The gym has everything you need, pool, fitness classes, plenty of machines and a weight area. The location is clean and is located close to the freeway. The only downfall to lifetime is the amount of members. There are sometimes too many people there to feel comfortable when working out. read more

This gym has just about anything you can ask for from a gym. Great group fitness classes, amazing childcare, a rock wall, squash courts, indoor and outdoor pools, a cafe, a spa, water slides, tennis.... The staff is super friendly. The locker room is fairly clean. There are a few things that need improvement. This gym is expensive, so I expect the best. 1. There should be TVs on the cardio machines. Even the cheap gyms have that. 2. The actual gym could be cleaner. read more

The whole family loves this place. Very clean locker rooms and customer service is great!

Lifetime sells the spa as an incentive to the gym, along with the kids play area. The customer service at the spa was horrendous today. Jilian at lifetime spa has hands down worst customer service I have experienced in a long time. Canceling appt, eye rolling, deep breathing to convey her frustrations. Don't work with ppl if you do not like the public. read more

Watch out for the added fees. They promised us there was nothing hidden and gave us LT bucks when signing up. We eventually found out that when we signed our son up for swim lessons that they signed us up for them until we decided to cancel, so it wasn't a month to month thing. We attended a total of maybe 2 swim lessons, yet they still chose to charge us for lessons we did not use and do not PLAN to use. Their business practices are underhanded and backwards (only the DEPARTMENT can choose to do refund or talk about fees, there is nobody for the general billing there). Do not trust them. We signed up when they claimed to be different than other gyms, but that was not the case here read more

The Nordstrom of workout gyms. Super clean, friendly, professional, and fun. I love that there are so many women in the free weight area. Also, the cafe is dependable and sometimes we here go just to eat. The spa is also awesome (great facials, hair, and products) and I appreciate that they offer norvell spray tanning! I got my hair done here for years and I could go on and on. Family friendly, great yoga classes. Home away from home! read more