Since they finished their renovation place is looking nice Very clean, Irma head of Housekeeping,…read moreYou see her all over the place making sure facility is kept clean, shes very friendly. Dads room is always clean. Jose head of Maintenance wow excellent work. Every week I visit my dad and I run into him he always asks me how my dad is doing and he lets me know if anything is needed in my dads room to please let him know, so sweet of him.

It was tough decision for us to place our family members at a facility when we could no longer take…read morecare of her but this by far was probably the best place in terms of care and attention. My family can rest easy knowing that our loved one is in good hands.

I was transferred to this facility on December 1st from the hospital for physical therapy for 3…read morefractures in my pelvic area. I was greeted by Estela Smith Yank aka "Star" who I consider the best CNA there! She gave me a very warm welcome and even though dinner had already been served, she managed to find me something to eat and drink. If they give out CNA of the year awards, she definitely deserves it! The physical therapy team here is the BEST!! My main physical therapists were James and Jaime who always encouraged me and answered all my questions. Each physical therapist there has assisted me one way or another and they are ALL great! They helped me find the confidence to work hard and be able to progress with my healing. I would also like to give a shout out to Mariavik, Edna, Arani, Ashley, Leslie, Letitia, Guadalupe, Raquel, Gary, Natalie and Marlon. All friendly and helpful caregivers. Thank you for a positive experience!

everything you are cramped into a 3 bed room. small room you…read morefeel like a sardine its dirty and the food is disgusting but the cna's are wonderful!!!!!!@

My dad was really happy there. But when he had a brain bleed, they sent him to hospital without a…read morechart, no one knew that his state was not his baseline and I never received a call until the ER called me. They never followed up with me.

I'm Writing This Review Because I'm A Neighbor To This Assisted Living And Recently My Package Was…read moreDelivered To Them And They Basically Stole It. I Received The Notifications From Amazon That The Package Was Delivered And Signed For By The Receptionist Lorania. My Girlfriend Made The First Attempt To Retrieve Package, She Spoke Directly With Loraina Who Stated She Did Sign For The Package And They Told Her It Was Sent To The Third Floor And That It Couldn't Be Found. I Then Made A Second Attempt Were I Was Sent Up To The Third Floor To Speak To "Wellness Coordinator" Only To Be Told That They Were Gone For The Day. I Told The Receptionist I Wanted To Speak The Administrator, She Said He Wasn't In And Gave Me A Card. I Did State I Wanted My Package Or Reimbursement. The Following Day I Received A Phone Call From Kip The Administrator Who Stated "Package Could Not Be Found" And " The Best Thing To Do Is Move On" "It's Amazon, Just Order A Refund" I Told Him That Wasn't They Point And They Shouldn't Sign For Packages That Aren't Theirs. And Yes It's True I Could Order A Refund And If I'm Being Honest They Were Just Hallowed Decorations I Bought For My Job But The Way This Was Handled Was Pathetic. They're Thieves Who Committed Fraud By Stealing My Mail. And Cherry On Top They Did The Exact Same Thing To My Neighbor. Here Hoping They Don't Steal Anymore Of My Packages.

I am writing this review based on my personal experience with the Gardens of Riverside, where my…read moremother lived for the last four years of her life. Initially, everything seemed fine, and my mother was happy and active. However, things took a turn for the worse after Gracie Garcia took over as Director. I noticed that some caregivers seemed unqualified to care for Alzheimer's patients. In June 2024, I started noticing marks and bruises on my mother, but Gracie and Joanna refused to explain why, citing that I was not the power of attorney. Her power of attorney did not visit. My mother's cognitive state began to decline rapidly. I stopped receiving updates and photos of her activities, and during my weekly visits, I saw many residents, including my mother, left unattended in wheelchairs with no stimulation. In August, my mother was left standing unattended and fell, hitting her head and causing a brain bleed. Despite my persistence, the facility delayed sending her to the hospital for five hours. Gracie claimed it wasn't an emergency because she didn't see a bump on my mother's head, demonstrating her lack of qualifications. My mother's doctors' notes indicated that she needed follow-up care, but both the facility and her power of attorney failed to provide it. My mother passed away two months after her fall, and her death certificate listed a subdural hematoma as the cause of death. If my mother had received proper care, she might still be alive today, as she was not in the final stages of Alzheimer's disease. I am sharing this review to warn other families about the Gardens of Riverside and the leadership of Gracie Garcia. I've documented my observations of my mother through photographs from June to November. Although I was currently involved in a lawsuit with her power of attorney, her passing ultimately brought relief from my daily concerns about her well-being.

I placed my cousin at this facility in September of 2022. He had dementia for a few years, and it…read morewas progressing very quickly. He had been at three other locations prior to this one. I had visited before and had placed him on a waiting list. Staff had always been very nice and called me immediately if they had any concern. If I had any issues, Gracie took care of them immediately, but those issues never involved the care my cousin was receiving. At one point they called and said there was an opening in a smaller building, and they wanted to move him there so he could have more eyes on him, since he was becoming unsteady on his feet. This did not increase his rent. It is a memory care facility, so keep in mind that residents like to go "shopping". So, make sure all items are marked permanently. I used a washable tag and snapped them on with a tool from Amazon. Do not take anything of value, like jewelry or anything you would regret going missing. Do not take more items than they really need. The staff can give you a good number of items they really need. You really have to be realistic when placing a loved one in any facility. It's not being cold hearted; it's a fact of life. My cousin had very thin skin and bruised easy. That happens as we age and when he had bruises on his arms, I could tell they were from the way he leaned into his wheelchair. Two people at a time also had to pick him up to move him into his wheelchair, a recliner, the shower chair and he gave no assistance at all. A six-foot-tall man. I never worried while he was there, and this was a great relief. The Gardens called me as soon as they saw a pink spot to let me know they were contacting his health care provider. I was also comforted to have a conversation with a visiting nurse, and he had stated that this was one of the best facilities in the area and the staff was doing a really good job on treating a bed sore. My cousin no longer walked, nor stood and I was able to view the log on how many times he was turned each day. My cousin had starting to refuse food and would throw it and spit it out. The staff kept me informed and worked with his healthcare provider to try anything they could to give him nourishment. My cousin passed away on Good Friday 2025 from complications due to Alzheimer's. The Gardens staff was very comforting, helpful and considerate. He started to transition three days earlier and was on hospice. I would especially like to thank Gracie, Lynn, Vickie, Amanda, Jojo, Claudia and the maintenance man for their help during my cousins stay and during his transition. There were many others for which I don't know their names. They all showed so much compassion and understanding that was truly heartfelt.

My step-dad was in this nursing home for almost two months. His name was Steve M. The staff are so…read moresweet and helpful. Knowing families are going threw tough times they try to make things as smooth as possible. Case management is very organized. The nurses are just amazing. Im so great full for their help and definitely recommend. Your loved one will be well cared for. In a careing, even fun, environment. 5 stars. I would give more if I could . Thank you Villa nursing home

After a left shoulder cupp replacxement at Parkview Hospital, I was transferred to Villa for rest…read moreand care. My bed was too small and when I rang the bell for help to the restroom, it took over twenty (20) minutes for an attendant to come to my assistance. Their care was so bad and unresponsive that I had my husband take me home for care the next morning. I went out of my way not to cause problems with their attendants, but that didn't change anything. They were more interested in filling an empty bed than issuing the necessary care needed. Their care was consistently non-attentive. Very disappointing. Anna Apodaca, 83 years years old.

My 88‑year‑old mother was placed in the Villa Anne Home in Riverside after living with my husband…read moreand me for two years. As her health needs increased, we could no longer provide the level of care she required. After exploring several options, Robert and Stephanie were referred to me by an agent, and I'm so grateful for that recommendation. The Villa Anne is a truly clean home and well‑maintained every time I visited. I was always greeted warmly by the two caregivers, and sometimes by Robert and/or Stephanie , the owners, as well. I felt the caregivers and the owners were attentive, compassionate, and very aware of each resident's needs. They also made a point to communicate with our family and accommodate anything my mother needed. Although my mother was only there for about four months before she passed, I felt the quality of care she received was excellent. She never once complained, and I appreciated the consistency and routine they provided each day. We also had hospice visiting almost daily, and they repeatedly complimented the home and the level of care being given. I am thankful for the peace of mind Villa Anne provided during such a difficult time. I highly recommend this home to any family seeking compassionate, high‑quality residential care for their loved one.

Our family will always be grateful to The Villa Anne for the loving care they gave my father during…read morehis final years with Alzheimer's. They treated him with kindness and dignity every day, and we truly felt blessed to have them on our team.

Had a great time at the brunch with my father in law food was great staff was engaging and…read moreattentive great atmosphere and activities. Looking forward to a great relationship with the cottages team!!!

Amazing as always! Staff are amazing, food was great, and the hospitality was excellent. They take…read moresuch good care of my grandma! She did have one wish for the events, though: please turn the music down a lot. It makes it difficult for already hard of hearing residents to hear their family members. Thanks so much for all you do, team!!!

Choosing a memory care facility that provides the same love and attention you wish you could offer…read moreyour loved ones is incredibly challenging. After exploring several options in the Rancho Cucamonga area, we found the perfect fit for our sister Katherine at Cadence Senior Living. The team of experienced staff, including Ann, Cheryl, Natalie, Leyla, Kayla, and many others, exceeded our expectations. Their expertise in caring for dementia patients is remarkable. Katherine faced several challenges due to her dementia, but the staff handled each situation with exceptional patience every step of the way. They are genuinely caring, patient, and loving toward her. The environment is crucial for dementia patients, and I believed it would be especially important for Katherine. Cadence Senior Living is beautiful, featuring bright, airy hallways adorned with colorful paintings and a lovely outdoor patio for memory care patients. There is plenty of music for Katherine to enjoy, along with numerous activities for the residents to participate in. Ann Berry-Gallegos

The only reason for the 1 star, is to acknowledge the handful of caregivers that treated my mother…read morewith care and kindness. My mother was at Cadence for just over a year. The care, food and cleanliness would vacillate dramatically from week to week. The "med techs" handed out the medication, but were not capable of handling anything more serious. Upon responding to my mother's complaint that she could not catch her breath, the "med tech" said her room was too warm and opened a window. The next morning I took her to the ER and she was admitted to the hospital for a week. Her room (as well as several others) had frequent ant infestations. If the ants showed up after maintenance went home for the evening, you were on your own to buy spray and eradicate them. It was also quite unfortunate that the dead ants were never cleaned up after being sprayed, even though the rooms were "cleaned weekly". It was like having a dead ant boneyard throughout the apartment. The actions were always "reactive" and never "proactive". When she moved in, we did not test the stove to confirm it would work and when I went to cook her dinner, we discovered that the stove was not connected. Money was wasted on the food that was purchased and it was too late for her to get anything from the kitchen. It took several days to get the stove connected. Her thermostat did not work for the last month she stayed there (as well as several other residents) and was still not fixed well over a month after she left. She moved out in the middle of November, 2025 and we are still waiting for a $2000+ refund. I cannot reach anyone at the corporate office. When I reach out to the person who handles to finances at Cadence, I am unable to get contact information for anyone at the Cogir USA corporate office. Save your money and frustration and look elsewhere. We could not afford to move her out sooner or we most certainly would have.