When my tenant moved out of my rental unit, the track lights in the 17 foot ceilings were not working. I called in the morning and Brett had a team out in the afternoon. They guys were great and fixed the problem quickly. Would definitely hire again for any electrical needs. read more

Wonderful service! Very professional and very efficient and Brett explained everything. Best light I've had in my house in 30+ years! I'd highly recommend. read more

Once again Brett at Lights Out is a customers dream and does not disappoint. He is honest, professional, does the electrical task at hand quickly, and comes prepared. I have used Brett twice and have referred him a few times. The referrals were pleased and completely satisfied as well. I will certainly be calling Lights Out again the next time I need an electrician. read more

Do not be fulled by his pleasant personality and his promises. Hire somebody else! This is why. I hired Brett 4 months ago to do track lights for my office in Downtown San Francisco. He gave me the most expansive estimate, but offered a professional advise on how "it should be done right". I am a business owner and consider myself an expert in my field, so I would pay extra for a professional advise and job done right, so I hired him. We are a medical/chiropractic clinic and the1st patient comes at 8am. The workers came early, 6am, but they did not finish the front office because instead of parking in a garage, they kept on running down the street to feed the meeter. I ended up with three tracks and there is one or two lights on each in the front office. it looks funny. I had to spend 20 minutes to set up the right light intensity and color for the front office and the hallway. The rest of the rooms are O.K and the light is pleasant. When he sent me the bill, he added a $50 charge for naming the building as an additionally insured on his insurance policy, and lying that the insurance co. charges him. I called his insurance who assured me that they do not charge for additionally insured. Really cheep way do make a buck, don't you think? Then he would not accept credit cards, the bill was over $2500. A reputable business would have a way to accept cc, pay pall, anthing else other than chek and cash, don't you think? It took him two weeks to set up a pay pall account under a friend's name, and this is how I paid. Very unconforable situation at the end. I would not hire him again and you should not either. read more

Brett was great! Our dishwasher started throwing the breaker it was on. I wrote in the morning, he got right back to me with some suggestions for how to test things out myself. None of that panned out. He came on the same day, exactly when he said he would. Turns out that we had a leak a while ago which led to a corroded wire. I'd never have figured that out myself. Brett fixed the wiring and made a few other suggestions for energy efficiency as well. I strongly recommend Brett and Lights Out. read more

Courteous, prompt, professional, honest, and on time. Called in the morning and spoke with Brett about an outlet with no current and wasn't related to fuse/breaker. Unfortunately it was connected to the main computer room and main broadband. They were able to send someone out later that afternoon and the Felix was able to diagnose the problem to a bad connection/switch. They charge a fixed hourly price, you can probably find another company that charges less, but you pay for what you get, in this case prompt service and knowledgeable technicians. Thanks Guys. read more

Brett came to my home in SF recently and fixed three broken light fixtures in 3 different rooms. He was easy to schedule with and he called to make sure that I knew when he was coming that day. I had to run out to get a new light fixture and he came back later that afternoon to install it so that I didn't have to make another appointment. Easy going and efficient. read more

I would caution anyone thinking of hiring this vendor to think carefully about their $200 minimum. If you unsure of how long the job will entail or need help diagnosing the issue, I would not recommend this company. In my experience, they came out and said the original doorbell would never work because wires behind it were cut during a renovation and the (what we thought was temporary) inexpensive plastic doorbell was wireless and just needed a new battery. Time spent on job was about 8 minutes. We had a battery on hand and simply replaced it when we learned the real doorbell could never work again. read more

Guess our boy Brett doesn't do large jobs. I needed lights and switches replaced along with the wiring in the house. I was told he didn't take jobs like this, "plenty of other electricians in San Francisco".... I was told. read more

Brett solved my problem over the phone, he went out of his way to diagnose the problem. Fixed my fuse issue with an extra Flip of the switch till I got the click. read more

Brett was great. My kitchen light wouldn't turn on, then it smelled like something burning. Figured it'd be safer to call an electrician than troubleshoot it myself. I called and was lucky that he was available same-day. I will definitely call again if I need electrical work. read more

Brett installed a chandelier that a friend gave me. He was delayed because of an earlier job but called me a couple times to keep me up to date on his schedule so it was no problem. When he arrived he was super friendly, knowledgeable, and he gave me advice on a couple of extra odd jobs I am thinking of doing. I highly recommend him and will definitely use him again. read more

I had remodeled about 5 years ago and had been trying (unsucessfully) to get my old contractor to come by and look at some problems.. I finally called Brett after reviewing several other electricians on Yelp as well as one other electrician with the BBB. I had been living with several annoying problems for between several months to a couple of years and hadn't gotten around to calling anyone, mostly out of concern for cost. The biggest problem, or at least what I perceived to be a big problem, Brett solved over the phone for me...! And, here I'd been living with this situation for months, had already tried several things, spent $50 trying different things....! And, within 5 minutes, he talked me through the problem! That was enough for me to have him come by and look at my other two annoying things, one was replacing the guts of one of the sconces in a bathroom vanity, which he did in under 30 minutes for less than $86. The other problem was replacing under cabinetry light that had been running hot for months. I thought it was going to be a nightmare to fix. Again, he managed to do it in less than 30 minutes and replace the 3 lights. That cost less that $108 (time and materials). I'm having him come back again to install a ceiling fan in the master bedroom. This guy is great! I almost don't want to post because I'm afraid he'll become too popular! read more

Brett and his team are responsive, helpful, informed, and competent. I have used them multiple times for different projects.

I emailed Brett at Lights Out with a query about my lamps. He was very helpful and recommended a quick solution to my problem, which didn't even include money changing hands or me coming into the store. Amazing customer service. I will trust Lights Out with any future lamp or light problems. read more

Brett, great to meet you and thanks for being prompt and professional! Crossing off a long delayed honey-do item was priceless :-)

I have had the pleasure of working with Brett & his staff for the last 4 years on everything from changing bulbs in high loft ceilings I couldn't access, hunting down difficult to replace parts, to redoing the lighting in my current loft, adding electrical and fan, remotes, etc. In other words small jobs to larger. At all times Brett has been 100% professional, helpful, pleasant and dedicated to assuring a final product I am pleased with both functionally & aesthetically. Appointments are kept as set up and I always received a call prior to appointment to let me know if there was a delay and how long as well as just to let me know he/they were on their way. I have recommended Brett & Lights Out to several neighbors and friends with no reservation in doing so. Should I have further electrical needs Brett will be the only call I make. read more

GREAT electrician: Returns your calls, reconfirms appointment prior to arrival, shows up on time, completes work on time, professional and delivers exactly what he says - which is a top notch job. He is worth every penny he charges - besides, how else is he going to pay for that Columbia University education he got?? More than your average electrician. read more

Really pleased with Brett, Shad and their crew. Total pros. What a relief. We had a bunch of old wiring, broken doorbells & buzzers that stretched a long distance, old lock issues & a recent break in. I called Brett, on recommendation of my brother-in-law. Brett is easy & efficient to work with. He determined who was best for our job, we exchanged a few photos since our job was a bit unusual, they showed up on time and had the job done perfectly in a very short period of time. I love it when things go this smoothly. Thanks Brett! We will be using Lights Outs services again & recommending you guys to all of our friends. Much appreciated. read more

We just bought a new home and wanted to move our TV mount and cables from one wall to another. I called 6 electricians before I found Brett - most of which didn't call me back, and those that did told me that they "don't do TV-related work". Brett was responsive, confident, and was able to schedule the work quickly (no three-week waiting times). They arrived on time and did an excellent job. Brett followed up after the work was completed. Great service, will definitely call him again when we need help and will refer friends in the meantime. Thank you! read more

Make sure you have a notebook and pen handy, because Brett is a fountain of information on products and local expertise. He is well organized, works quickly, explains things thoroughly, and is very helpful. Over the past three year's he's installed and fixed a number of things around our house -- definitely knows his stuff. read more

Brett is excellent every step of the way. 1)Great aesthetic design sense in advising you what fixtures would look best. 2)Budget focused--proposed a solution to light our stairway that saved us $1,000 vs. our original plan. 3)His installation team did very clean work and were very courteous in our house. I would highly recommend Brett. read more

Used Brett to hang an old austrian chandelier for our dining room. He told me in advance he charges $125/hr. which I was fine with. He did a great job and was fast, smart, pleasant, and extremely competent. I'd recommend him to anyone will use him again and again. thanks Brett! read more

brett is the best! i wouldn't even consider calling anyone else - i don't even care (to be honest) what his price is (at this point i wouldn't even look for other bids) - you KNOW the job will be properly done, fully explained to you & he handles all the little hassle-y stuff that i wouldn't have thought of. in short - he does it all. (including letting my children watch him while working, as though he's a rock star...which in the world of lighting - he is!) plus, he's prompt, polite, just a joy to work with. the kicker - who else has an ivy league educated lighting guy! :) i definitely recommend him as highly as possible! read more

Brett returned calls quickly, was timely and worked efficiently. He is very competent. How refreshing to work with a true professional! I highly recommend him. read more

Brett was friendly, on time and did great work. He had a replacement switch which saved me a trip to the store. A real pro.

I called Brett about installing some sconces. He gave me an estimate very quickly and then, when it seemed like a pretty expensive option, he suggested another less expensive but equally effective alternative, including a website I could use to find the right product. This all took about 4 minutes. This was terrific "service" and confirms the good reviews he has gotten from others. read more

Brett installed light timers for us and was great to work with. I would definitely use him for other jobs in the future.

Brett did a great job fixing our front door light. He gave us a fair price. He worked around my schedule. I was 30 min late but he waited for me to arrive. I recommend him to anyone who needs an electrician. He is professional and gives you a great price! read more

We rented out our house for a sabatical, and my tenant was having problems with a light he fixed. He came back to check on it, and it turns out it was a tenant error. He was very amicable and did not charge. That was great. read more

WOW. An electrician that shows up on time, does great work and cleans up after himself. WHAT A FIND. Called Brett at the last minute to do a project that I had to get done before my clients returned home from vacation. Called "Lights Out" and by the end of the day, Brett had completed the install of the new fixture and my worries were over. "Welcome to the speed dial!" Great Guy read more

Brett calls you back right away. But, if your job is small he is not only not interested but very sarcastic. If you don't have a big job where he can make a bundle off you, don't bother. You can spare the sarcastic comments. read more

Brett was punctual, came prepared with anything I could need and got the job done quickly and efficient. He explained what he was doing and what i could do in the future to avoid any trouble. It was easy to make an appointment and didn't cost me as much as what other might have charged. read more

i was actually on yelp just now looking for something else but saw brett & had to comment! he is amazing! no reason to look any farther - brett is consistently superlative: on time, fair price, neat & clean, super smart problem solver & FUNNY too! someone who's just nice to have around...i'd find myself hoping that i needed lighting installed just so i could use him again. THE best. :) read more