They take forever to do a pickup and complain about stairs,if you have more than one bag even if it's a small one I stop using them when they ask me to bring down the bags just nonsense when I call to speak to the boss he is never available I could hear him in the background in addition they don't like to employ females it a nasty boys club read more

Used them for a year until I moved out of the neighborhood. Got the standard wash and fold service. Always on time, never lost an item, never came back smelling soggy. Reasonable prices, great value. The husband/wife combo that runs this shop are very nice and funny too. read more

I've been using them for over a year now and have nothing but rave reviews to say. They are reliable, friendly and easy to work with. Pick ups and drop offs are simple to schedule and they do a great job on all my wash and fold. Love them! read more

Sweet people. They do a good job. Never a complaint. Convenient delivery. Have used them for years.

They ruined some very expensive shirts. Super, super frustrating. Do not take your dry cleaning here.

I can not recommend Lin's enough and am so grateful to have found them! They are friendly, timely, use my own detergent, hang dry about half my load, and are just the best to work with. I'd give them 100 stars if I could. read more

Terrible terrible service. Cannot stress enough how rude, dishonest, and completely unprofessional these people are. Ruined a very nice dress I took in to remove a couple of minor stains. When I picked it up, there were new stains on the dress that were not previously there. OF COURSE, they tell me the stains were there before and they are faultless in the matter. The girl I spoke to when I originally brought the dress was standing right there, fully aware that they were not there originally and had been incurred while the dress was in their care. It looks horrible, much much worse than the couple stains that I brought it in with. But even more unforgivable is just how completely RUDE these people are. They don't listen, they just talk over you, offer to make no reparations, don't even offer any sort of apology. Nothing. Worst service I've probably ever had the misfortune of dealing with. DO NOT take your garments here unless you want them ruined and to subsequently be accused of lying and trying to extort some hole in the wall business with a tactless, dishonest lot of people running the place. I made this Yelp account specifically to review this business because I found the service to be that offensive. I've already told several people in my building to avoid this place. I know I will and I hope you will too. There are too many honest, hardworking people who run good businesses that deserve your support--this place is not one of them. read more

I still love them... and they seem to really love me! They know my name, they get so excited when I call them up to pick up or deliver my clothes. It's nice to be appreciated. But I just re-read my review and I don't know why I thought you could do self-serve laundry here. You can't. In fact, you can't even really get in the door the place is so cramped and tiny. They actually have to hand me my bag of laundry while I stand on the street. But that was before the Winter From Hell... now I only get door-to-door delivery. I'm fancy. read more

Lin Laundry Mat is truly the most reliable laundry service run by the most kind and genuine people ever! My laundry is always ready on time and even sometimes sooner than usual, as well as the customer service always being 10/10. There have been a few occasions where I have requested my laundry needing to be ready same day and they have been able to accommodate. My laundry always comes back nicely folded with no complaints from me ever. Cannot imagine getting my laundry done anywhere else and highly recommend to anyone in east village area! read more

Years ago I used to send my laundry here but they were late a lot. When I told them that wasn't ok, the woman on the phone was very demeaning and laughed it off like she didn't take it seriously. It was very off putting and terrible customer service. Due to the disrespect I started sending my laundry out elsewhere. read more

Great wash & fold in the East village. Everything always comes back perfect & they are so quick. Great staff and friendly delivery!

there's no laundry in our building and we've been using lins laundromat for free pick up and delivery door to door service for wash and fold! the lady who answers the phone is so sweet and they can get everything done within 1-2 days- been doing my laundry with them for a few months now and have no complaints, everything always comes back clean and folded neatly read more

Simply put, Lin Laundry Mat has drastically improved the quality of my life. Their wash and fold delivery and pick-up service could not be any easier: 1) Step 1: Realize I am down to only swimsuit bottoms for underwear. Call Lin immediately. 2) Step 2: In the 20 minutes it takes them to arrive for pick-up, I feverishly stuff all the dirty clothes I can find (which is usually everything I own by the time I end up calling them, unfortunately) into laundry bins and bags. 3) Step 3: Pick-up guy arrives. Blush as this sweet, unfortunate soul hauls 75 pounds (yes, that's right) of clothes out to his delivery bike (which is probably a U-Haul they reserve just for my ridiculous load). 4) Step 4: Call Lin 24 hours later for delivery, and all arrives within 20 minutes perfectly folded and shrink-wrapped. 5) Step 5: Sigh. Wipe away tears of gratitude. (Optional: Actually put AWAY the clean, folded clothes....) Almost 75 pounds of laundry typically costs me around $50, which is an incredible deal. They take credit cards, too. Yes, I did once find a random size XL thong (why do they even MAKE those?!) in my laundry load, but hey, for $50, I get clean, folded clothes, a new XL thong, and stress-free domestic BLISS. Thank you, Lin Laundry Mat! read more

In the many years I've been letting someone else wash and fold my clothes, I can't say I've ever experienced anything quite as easy as Lin. Here's how a typical interaction goes with them: * You call and ask them to walk to your apartment and grab your laundry * They're at your door in 30-45 minutes * The next day you call and ask them to delivery your clean, folded laundry * They're again at your door within 30-45 minutes with a sack full of great smelling threads * The end If you're as lazy as I am, this is a remarkable service. Plus the fact that you can use your credit card to pay for your fluff & fold is something I've never experienced with other businesses of its kind. If you live anywhere within a stone's throw of this place, you really need to get familiar with them ASAP. read more

I come here and drop my laundry off. Everyone is super friendly. I come back the next day and pick my laundry up. Everyone is super friendly. My clothes are clean. My wallet doesn't hurt. 5 stars. read more

Cannot say enough about this place. I've been having my laundry done here since I moved to the East Village a little over a year ago and couldn't believe the difference in price and quality from the $1.50 a pound places I was going to in Westchester (seriously). I call on a weekday evening and am greeted with an ecstatic "JAIME! Hi! How are you doing?!" each and every time, as if we are the very best of friends. Let me tell you, Lin Laundry Mat, we certainly are. It literally puts a smile on my face every time I call. Who else can say that when they situation involves something as annoying as laundry?! "You ready for pick up?" is the next question, and within 10 minutes they are at my door. We usually send out our laundry once a month so two huge bags of laundry go at a time. I always ask if they want help but they never do. "Tomorrow?" they ask, and with a confirmation they are gone to do whatever magic it is that they do. A quick phone call the next evening, the same happy greeting, and another 10 minutes, and the laundry is delivered right to our door. Everything is folded, sorted, and separated into big plastic bags in our laundry bags. I've never had a problem with anything shrinking, coming back dirty, or missing either. Everything comes back exactly as I want it, with little to no ironing necessary (even for dress pants!) I don't think there is a better deal for laundry at .80 cents a pound. I dread the day I decide to move away from the East Village and need to seek laundry services elsewhere, but until that day, Lin Laundry Mat, we remain as one. read more

Been going here for two years and the service has always been great. The past two times, not so much. Last time I dropped off my canvas bag of dirty laundry. When i picked it up all of my clean clothes were placed neatly in a plastic bag and they told me it wouldnt fit in my canvas bag. When i got home I learned that my canvas bag was torn along both seams and had what looked like a razor blade 3" cross cut on the side. I decided not to complain and to keep using them. This week I brought another load in. When I picked up, a dry cleaned shirt had the same 3" slashes on the sleeve as if a razor cut it. When I balked, the response to me was "sorry, I don't know what happened...sorry....sorry". I argued for a bit and they didn't offer reimbursement for my shirt, or even a discount on the $55 i just spent on laundry and dry cleaning... read more

At a glance: Sweater $4 Scarf $3 Laundry $0.80/pound Free pick up and delivery "Honeyyyyy, your dry-cleaning is readyyyyyy." That's exactly how the lady who works there talks to me. I love it! Can't beat the price in this neighborhood! read more

Reliable, always return my clothes clean, neatly folded, and usually within 24 hours or so. Very reasonably priced. But maybe more importantly: Mr and Mrs Lin are two of the most genuinely kind people I have ever met. They always greet me with an excited hello and we chat for a minute. Wonderful people and a great service read more

Came here on the Yelp recommendation - Thanks Kit R! - and was not disappointed. My experience was quick, friendly, and QUITE affordable. The people working here are super sweet. Stuff was ready exactly when they said it would be. Some of the stuff was, alas, shrunk - but I figure that's kinda par for the course when you are too lazy to do your own laundry. read more

I was catching an early flight in a couple of days and once I was assured I would receive my dry cleaning in time, I left it for service. I was told to pick it up just before closing the following day. I called the day I was supposed to pick it up to double check and everything was a-ok. However, when I went to pick up my laundry, of course, it was no where to be found. Just my luck. Wouldn't have been a big deal to me except I was moving back home and was not returning to NYC anytime soon (and the items that I were waiting on were pretty important to me). I was frustrated but the woman that runs the place did a great job of rectifying the situation. She UPS'd me my items (internationally) at her expense and didn't charge me for my dry-cleaning. They were only a week behind my arrival. Considering I was open about moving away she could've just said ok to my face and then just let it be as I had no way of holding her accountable. Regardless, they operate with integrity and my dry cleaning eventually made it back to me. If I were back in NY, I'd use them again (just not when I'm in a rush :P ) read more

I love this place! I did all my requisite Yelp research when I first got to NYC 3months ago, looking for a place that wouldn't lose/destroy my laundry... They really aren't kidding, these people know your name (it's like Cheers up in here)... it's a great comfort in a rather anonymous city. Sure, your darks might be a little faded, but that's my only complaint so far, and I feel like it's par for the course when you're having your laundry done in industrial-grade machines. And you can't beat free delivery on these hot summer days. It's a great price, too. Just be sure to double-check your address when you set up delivery... they memorized my name but still get my apartment building wrong now and again. read more

I can't even remember the last time I felt compelled to write a Yelp review but these guys are the WORST. Do NOT send your clothes here. They consistently lose things (five of my towels!) and give you wildly inaccurate times as to when they will arrive to either pick up or drop off your laundry, leaving you sitting at home for three hours on a Saturday, which is clearly not the best use of your weekends. To add insult to injury, the woman that mans the phones has very poor English skills and is extremely rude and defensive when she doesn't understand what you are saying. In addition, I once had to go pick up my clothes myself because they were unable to drop them off anytime within the next five hours. While there I noticed that they were co-mingling various people's loads. Gross. Seriously, go elsewhere. read more

I've meant to write so many Yelp reviews and this is the first time I've been truly compelled to do so. It might seem strange to be so enthusiastic about laundry, but this place is that amazing--such a gem and here are the reasons why: 1. They're the cheapest ($0.70/lb, you can't even get in Brooklyn) 2. They fold your clothes up nicely and tightly into this perfect little stack so nothing is wrinkled even if you let is sit in your room for 4 days before putting it away (oops) 3. They lint brush everything before folding it. I've seen them doing it... even seems a bit excessive, but I appreciate it 4. They are SO sweet and kind--they know your name (well almost, like Brice they call me Laurence, but hey, close enough!) and remember that your mom was in town or where you went on vacation or anything else you might chat about I just moved to Williamsburg and am seriously contemplating taking my laundry there across the L train. If you're lucky enough to live nearby, this should be your place. read more

I am not sure how their prices compare to other wash & fold services in the city, but I will tell you that this business is run by the kindest people ever. They really care about their customers and treated me with the utmost respect. Very quick and great quality service too! read more

Great value for a wash and fold in the city. They pick up and drop off and the turnaround is 1 day on average. But what makes this place so special is the people who work there! They are very welcoming and AMAZING! I'd highly recommend this place for anyone in the need of laundry service in the East Village. read more

Since i found out a laundry service would be cheaper than using the laundry mat n my building- i tried this.. I called and they picked everything up in 20 min, which was great. Everything was returned the next day, nicely folded. Well- almost everything. I had included a dress for dry cleaning and a dress that could be washed but not put in a dryer. I called before I sent in the laundry with instructions. They said okay, the purple dress would b dry cleaned and the white one hung to dry, Of course, both dresses ended up bring sent out to get dry cleaned. GRRRR. I needed one for today, But what annoys me more is they acted like it was my fault when I called back inquiring where the white dress was. They stated I should have put it in a different bag.. Huh? No one told me that before... So if your laundry has piled up and you're not terribly attached to any of it, their service has a decent price tag and is convenient. If you have delicates or specific washing instructions- be careful . I doubt I'll use them again.. read more

I recently moved to East Village and had a few recommendations, this place was no.1 on the list. This has to be the best laundry place in NYC. They were very warm and welcoming, next day service. Really pleased. As per Erin's post - simply put they have drastically improved my life too. read more

"Oh hoooooonnney" - it is "D"'s favorite response. Love this place. I just discovered they do dry cleaning too. Make sure you tip the delivery boy - I do - both ways - since I usually make them schlep 50 pounds of dirty (maybe? stinky?) clothing. read more

I gladly switched to Lin's from Kim's... but Lin has been screwing it lately. Delivery/pickup people could not find my building once. They require a lot of time to get here, even though I live right by Lin's. My socks seem to get unpaired and go missing. Hopefully Lin will turn this around soon. read more

Lin Laundry Mat - Lin laundry after a couple months. Seven socks without matches. - Laundromat Near Me - New York, New York

You can't even pay to domesticate me, which makes Lin Laundry Mat a personal necessity living in the city. The wash-and-fold is great, and you gotta love how they organize (in that towel, underwear, t-shirt order I love) then wrap your clothes. It seems that fellow Yelpers have already clarified on basic instructions so let me just offer some additional tips: -try to order service during non-peak times. They are punctual with estimated arrivals but are obviously faster to come during off hours. -tip the runners. it's a tough job handling your filthy mess -delivery ends around 7pm (runners go home) read more

They're very good for wash and fold, and will pick up and drop off. Reasonable prices. Dry cleaning is a little less reliable - was told I would have a shirt done and ready to pick up on Monday for a meeting, and it was not ready. Definitely not a huge deal but a little annoying. read more

As this was my first time sending out my laundry, I was generally really impressed with Lin Laundry when they came and whisked away my dirty clothes and just-changed sheets. However, as their service continued, I was ultimately very disappointed by the end result of their handling of my laundry. Customer service? Speedy, helpful, nice... Great. But when my sheets come back looking worse than when I sent them... Something isn't right. When I send them back again, this time separating all of my whites into a separate bag for bleaching and make sure to tell the person on the phone that I need them bleached... And my white sheets still come back with some sort of weird gray dirt on the edges and the spot of blood that dripped from the cut on my arm is still there... Really frustrating (and gross). I think Lin Laundry probably gets a lot of great reviews because people are enthralled with the concept of sending out their laundry, and customer service is great. But my clothes never really felt clean, and the fact that I've sent this same sheet out three times and each time it comes back worse for the wear-- I'll be looking for a new place. Oh, and they lost my favorite pair of socks. :-/ read more

I used them only 3 times before they lost a sweater. It wasn't that they lost my sweater that bothers me (these things happen), it was their response to the issue. The woman continued to tell me that she delivered all my clothes and that I lost the sweater on my own. I knew that I had not lost the sweater, as the whole reason for doing laundry was actually to have that sweater clean in time for a business trip, I noticed immediately after taking everything out of the bag that it was not included. The conversation with the woman regarding the missing item was completely non-productive with her continuing to tell me that all she does is clean my laundry and return it. When I asked if she would compensate me for even half of the cost of the $50 sweater she said no and hung up on me. So basically these guys are great until they lose something, then they take no responsibility and tell you that it's your fault to get out of taking any responsibility. read more

My go-to for laundry. Once I had a particularly bad stain that I didn't see; they went above and beyond to get as much of it out as possible. They're always very friendly and have a good price for the service. read more

When I think of the service here the first word that comes to mind is 'darling.' The people who work here are extremely friendly, greet you with big smiles, and remember your name. My roommate and I have had excellent service here and have been treated to impromptu mendings free of charge. read more

I'm astonished at the number of positive reviews of this place, considering this is a laundromat. For many years, I've sat back on yelp and reaped the benefits of others' reviews, but the damage this place has wreaked upon my wardrobe breaks my silence. Their smiles and ability to remember my name almost guilt trip me into keeping my mouth shut. Almost. First, they've lost several items of clothing -- scarves, socks, leggings. Second, their machines are old, so they don't clean or dry that well. I've received underwear that still has girl gunk on it (TMI? Ladies, back me up on this, you know it's natural), clothing and towels with stains still on them, socks stuck in random places that aren't dry, holes in my shirts, and an abnormal amount of pilling. And the clothes just don't smell nice afterward. Okay, so maybe that's my fault. Having someone else do my laundry in Manhattan means I must suffer a few casualties. Alas, even their lower prices couldn't keep me -- I went across the street to do my laundry, which has been better, TENFOLD. But, I continued to take my dry cleaning back to them. Again, their prices are low, compared to nearby places: $4 / shirt $4 / skirt $7.50 / dress $12 / suit I figured since they sent out their dry cleaning to a place on 5th Ave., they said, it might be better. Wrong. First, even after pointing out the stain to them, I received the skirt with the stain still on. I wondered if they had even cleaned the skirt, or if they just ran an iron over it. I pointed it out to them again, they redid it, and the skirt was saved. Fine, minor inconvenience. Second time, when I dry cleaned my suits, I found one of the buttons on my slacks had broken in half. How do you break a button in half?! Those suckers are pretty hard to bend. I gave them the spare, and they re-sewed it for free. I'm so glad I save the spares that come with my suits now. Third, I had dropped my clothes off on Wednesday morning, and they told me it would be done Friday afternoon. Come Friday, it wasn't done. I was able to pick it up Sunday (no loss), but for comparison's sake, the place on 1st Ave., near 11th St., has a one day turnaround (e.g., you drop it off Wednesday morning, and it'll be done Thursday afternoon). The final straw -- a button on a blazer that went missing, another unremoved stain on a pair of slacks, and welt-like lumps and raised bumps on another blazer, I'm assuming because it wasn't properly pressed. And the dry cleaned clothes come back with a chemical smell on them. Shame on me for going there so many times. I've learned my lesson; next time I want to save a couple bucks, I'll buy a falafel for dinner. For your own (and your clothing's) good, go to the place across the street, at 1st Ave., near 11th St. read more

This place is terrible. I asked the owners to dry my clothes on low heat three times, I was assured that it would be dried on low heat. When I received my clothes, they were ruined. When the owners were confronted, she admitted that it would take a long time to dry on low heat. My question to her was that if she wasn't going to provide a service I paid for, why would she do what she wanted? read more

How can there be no reimbursement for the wrong doing of the Laundromat? I'd like to start off my saying I think the people that work there are very nice people. I enjoyed my first few experiences a lot, but I can no longer give them my service after a recent incident. I dropped off multiple pieces of dress clothing (dress pants and shirts) only to pick them up two days later and none of the stains were removed. They were nice enough to redo the pants for free and got the stains out. When I initially dropped the shirt off it had no stains but when I picked it up it had what appeared to be coffee stains on the collar and the chest. They tried for a few weeks to remove the stains which was very nice of them, but when they failed to remove the stains I was simply left with a stained shirt, no reimbursement on the cost of the shirt or anything of that nature. I asked if they had insurance for circumstances like this since naturally these things happen from time to time. The answer was no and so now all I can do is write this review in hopes that it could help someone else not make the same mistake. Very nice people but it's not a guarantee your clothes will come back the same. read more

I've been using Lin's Laundry for over 4 years now. Ms. Lin as a person is absolutely awesome. She remembers your name and everything about you. Her service is impeccable. There might be a slight delay (5-10 mins) off of what is quoted but remember these guys are lugging 25+ lbs of laundry from multiple people on each run. Middle of a rainstorm or scorching heat, they will always be there. Think about that next time your lazy ass is too hungover to walk down the block and do some laundry. Its laundry service, not rush organ transplant service. I've moved three times and continue to use Lin even though there are closer stores that offer the same service. Nobody can match her consistency and dependable delivery guys. Not sure where the negative reviews are from at all, in 4 years, I've never had a problem. Always amazing service, clean, methodically folded clothes + the ability to do my work clothes as laundered and dry cleaned. This is and will continue to be my one stop shop for laundry and dry cleaning. read more