I've tried the drop off service a handful of times. Liked it better than the previous place I took my clothes to. Noticed once that some of my clothes came back with stains that weren't originally there. Figured it was a one time thing. Then noticed the small existing stains remained on my clothes after being "washed." I'm talking, small stains that can come off with my tide to go pen. Never using their drop off again. read more

I was able to panic when I knew that my newly bought office suit has a stain at the left shoulder side. So I drop by that suite to Lin Laundry Mat and told them that I will use it tomorrow afternoon and i want to get it by morning. And the attendant says yes with a smile on her face. So i returned smile and in the next day I drop b again to get my suite. I check it first because I will used it for my conference in a few hours. In short, the services are good and very fast. Super affordable price too. read more

They are very reliable, nice, and accommodating. They are cheery when the answer the phones all the time, are very flexible with their pick up and drop off times, and their payment method is really easy. The only thing is make sure to spray your clothes with Shout or stain remover before you send it to be cleaned. But thats pretty standard. Definitely my go-to cleaners in the East Village. read more

"Oh honey" - enough said! :) I love Lin Laundry cheap cheap cheap! My clothes are always perfectly folded and they're super quick. I call when I want pick up or drop off and within 30 minutes the guy's at my place. The customer service is amazing. The guy that drops off and picks up my clothes is super nice, along with the owners. read more

I've lived in the area for years, and this is hands down the best laundry place for the price and service. Nothing but great service from the phone to the door, even the delivery guys are super nice, even after carrying 30 lbs of laundry 10 shirts of dry cleaning in the rain through Stuytown. "Ohhhh, Hellooo Honey, How are You?!" Get's me every time : ) read more

Incredibly nice staff!! Allowed me to hang dry about half my wash and fold without a problem, always happy with the results. Closed on Sundays. read more

" Hello Hunny" is always the welcoming I receive when I call. I love Lin's! They come, they pick up the laundry and then it is returned a day later or whenever I call. They are super nice and try their hardest. People who say their clothes go missing...well, so far that has not happened to me but I know I am always going to be taking a risk when letting someone else wash my clothes. So far, hassle free and great :) read more

The best laundry and dry cleaners in the city. They are also the friendlies and most polite people in the city. Laundry and dry cleaning is always done right and if a shirt comes back with a button missing, they will fix it, no questions asked and at no cost. They are simply great. read more

You either love this place or have gotten unlucky at times. I really like Lin and her crew. They are super nice, always excited to see you and chat about the day. I have always liked the service, but they have shrunk a few sweaters of mine which is very frustrating. Other than that it is super convenient and clothes are clean at a reasonable price. read more

I would rate this place just ok. They typically take over an hour to pick up or deliver, which is well documented below. When I last asked the woman on the phone if they would ever add another delivery person, she rudely asked if "I wanted to pay for it". They also once delivered someone else's bathmat, which I sent back on next pick up. I was ok with the occasional lost sock- but being rude was unacceptable. read more

Lin Laundry lost our bag of clean clothes by delivering them to the wrong apartment, refused to help us figure out where they had incorrectly delivered ALL our clothes to, still unknowingly charged my credit card while we were still panicking about all our missing clothes, and later refused to reimburse us because they 'do not have a refund policy'. When I asked Lin to produce the signed receipt which authorized her to charge my card (there is none since the clothes were never brought back to us), she dodged the question by exclaiming 'It's only $28!' And then hung up. Do NOT trust Lin Laundry with your clothes unless you want them lost. And you still want to be charged. read more

Great wash n fold service for reasonable price. Pick up/delivery also good and reliable, but usually have to wait 45 minutes so plan accordingly and call in advance. Convenient way to get your laundry done. Have tried other places in the neighborhood. Like this place the best!!! read more

DO NOT GO HERE! Ruined my belt when dry cleaning and would not even consider remedying the situation. I checked the coat when I received it back, but it was such a small piece missing that did not notice until the following week when I went to wear it that it was gone. I called and she said come in so she could see. When I went, she pulled up my account and said she never received the belt! Not only is she unorganized, but I question if she is a major liar deleting that she even had the belt. Lastly, she was extremely rude and wouldn't even listen to anything I was trying to say. If customer service and quality dry cleaning is important to you, STAY AWAY! read more

Fantastic, I've never had a bad experience with Lin. I laughed when I saw someone else's review that said "Oh hoooonnnneyyy how are you, soo gooodd to see yooouu, you're laundry readyyy." Always so nice, cheap, professional, 5 stars read more

Such a convenient service and the fact that they take credit cards is a plus. My only complaint is that the price I got on my receipt when I dropped of my load was different than when it was delivered/ what I ended up paying. read more

Lin's Laundry is on my list of the top 5 reasons I'm sad to have left the East Village. Their pickup and delivery is super efficient and they give you accurate wait times. They never lost or ruined any of my things. Everything came back looking pristine. The phone lady is an absolute delight, and the delivery guys are so nice. Absolutely stellar. If only they'd pickup and deliver to Queens. read more

- Only positive - very friendly greeting - delivery and pickup will always be quoted 45-hour and will always be late (once it was over 2 hours later) - I asked if they could get a stain out of a jacket and if not, I wouldn't leave it for dry cleaning. She said she would check and let me know. I come back, the stain is not completely gone but she goes on and on about how she had them do it twice and if I want it clean, then I shouldn't stain it. Duh?! - she gets irate and short with me and then says just to take the dry cleaning and not pay for it. Odd, but I wasn't going to argue bc I wasn't going to come back either - Reason I had asked in advance if they thought they could get it out bc I had sent things to dryclean and it would come back with more stains than when I dropped it off read more

I never write reviews on Yelp, but I couldn't resist posting this one. I can't express how much I love this place. All you have to do is call them, and then 30 minutes later they come and pick up your laundry. Usually its ready in 24 hours and then you call back and they can deliver it within the next 30 minutes. The ladies who answer the phone are extremely nice and its super simple, relatively cheap, and saves a lot of time! Highly recommend this place. Oh, and they fold it all nicely for you! +1 read more

Amazing place. They always remember you and do a great job, almost always on time. Feels like family!

Friendly service, quick/quality work, cheap prices, definitely recommend this. I got a suit dry cleaned after a crazy New Years party and it looks brand new now thanks to Lin! read more

"HONNNEEEEEYYYY!!!!" That's what you'll hear from Lin's when you call and tell them it's you. It's like the Cheer's of Laundry delivery; they always remember you and always ask how you are. Their delivery guy is the nicest guy in the world. My clothes are always folded perfectly and wonderfully. Full disclosure: One time I got a few extra items that weren't mine in my laundry bag but they sent someone to pick it up immediately and then didn't charge me for laundry the next time. I love Lin's! The best! read more

I used dry cleaning service here and I am satisfied with their service. As many says, Lin has really good memory and her service is reliable. read more

HORRIBLE SERVICE! I came here because it is the closest laundromat to me. Only the second time, they ruined my dress. The dress is made of cotton not some fancy material that requires special care, and I have had the dress for three years and washed it under normal condition in the washer and dryer and never had a problem ever. However, after dropping it here, the material is completely deteriorated and there are holes on the mesh part. I went there to confront them, but they gave me a horrible attitude. He said I have no proof that they did this and they can't do anything about it and I should go somewhere else if I'm not satisfied with their service. He didn't even apologize for what they did. Oh and all the clothes smell like very strong detergent afterwards. There are also strands of hair tangled in. AVOID THIS PLACE AT ALL COST EVEN IT MEANS YOU HAVE TO WALK 2 MORE BLOCKS. TRUST ME. read more

I've just move to the area a month ago. After 2 times, they just ruined several cloths from me and my girlfriend, and the cloths were still unclean... Most of my cloths come back looking worse than when I sent them!!!! Really bad experience. I'll never come back. read more

RED crayola stains on my clothing from dirty machine. Recently they gave my laundry to someone else. Three weeks to reply to my concerns read more

I've only been going here for a few months, but am very satisfied with the service. This place is just down the block, which is pretty convenient, but the prices are what have kept me going back. I've been just dropping my bags off (which they charge by the pound), and in the end, it's so much easier than schlepping my clothes to the coin laundry places (which are quite a ripoff). The lady working there is always so friendly! Would definitely recommend Lin's. read more

Love this place..I come here to do laundry and I'm very satisfied. The woman who runs the store is sooooo helpful and nice. She goes out of her way to help customers and is constantly cleaning/working hard - picking up after messy customers so that we all have a clean space to wash and fold laundry. I remember one weekend I had about 5 loads to wash for various reasons. I went back to the laundry mat only to realize that I forgot the bags I had brought to carry my things and they were just about to close. The woman who is always there was very understanding and offered to help me pack up my laundry so that I could carry everything at once instead of making 4-trips. (She would have waited as well if needed) She basically made me an easy to carry swing shoulder bag out of plastic bags from the back. That's above and beyond service. On a side note: I chose a '4-star' rating after an experience that was sort of hurtful and strange. I was studying for finals one day while waiting for my things by the back table/tv when a hurried, fast-talking man with a Long Island accent came in from the back. He saw that I had my phone plugged into the wall (it was dying!) and immediately started questioning me as if I weren't a paying customer - but some person trying to steal charge time. I was polite, but alarmed at how he had addressed me in such an arrogant way. He stated that he was the owner (not sure why he felt the need to declare this) and began to assess my patronage (from my impression). I kept quiet. I love this place, but that definitely put me off. (Regular customer since 2010 and this was my first encounter with the owner) Other than this I've had good a experience. read more

These people are the nicest on the planet. My roommate and I always joke that if we are down in the dumps all we need to do is pick up our laundry. Lin's is a huge ego boost, as the women shriek your name and act as though they've never been so happy to see anyone in their lives. I am moving to Brooklyn and might just have to come back here to do my laundry/get the occasional affirmation of humankind. read more

I LOVE this place. The staff are incredibly friendly, and the service is reliable and inexpensive. I have been coming here for about 5 months. So happy I found it. I've never had a lost item or a stranger's sock in my wash and fold at this place. They are also very agreeable even when I ask them to use my special laundry detergent and hang up non-iron shirts after washing them instead of just throwing everything in the dryer. One thing I would note, though, is that I use this place more for wash and fold than dry cleaning. read more

they completely ruined my suit jacket and then acted like they had zero idea what happened, tried to blame it on me etc. they are nice until they mess up and then become completely rude and unreasonable. horrible customer service. read more

Like Brice, I am greeted every time with a slightly incorrect form of my name, but that is completely made up for by their fantastic service. I used to live right above this place and have used them for over two years. Even though I lived right there they would still try to walk my laundry up. I recently moved almost 10 short blocks and 2 avenues over and they still pick up my laundry and turn it around same day, free of charge. I've also had dry cleaning done here and it is about 1/2 the price of what it would cost me in Midtown and I have never had any issues. read more

I love Lin's! They are so nice and FAST and dont mind walking up my 5 flights of stairs. I've tried a few other places in the east village that were awful, so I'm not straying from Lin's now. read more

"Oh hoooonnneyyy" this place is great. They got my suits did right and quick!

Horrible place! I sent a white blouse for dry cleaning. She did it twice but nothing got cleaned! I was disappointed but she had so many reasons to decline her responsibility! The funniest thing is that this shop does not do dry cleaning at all! She sends clothes to another shop for that! But I don't know if she lies or not. Well, if she knows it's not possible to clean the dirt of my white blouse bc of the material, she should have refused to do it in the first place! what a shame she still asked me to pay! Will never go that place again!!! read more

Nice people. Have used them +15 times and there's never been an issue with their service. Their opening hours can be a little inconsistent though so call ahead. read more

I had a terrible experience with this place. We did pick-up/drop off service and while we were told the laundry would be ready in 2 days it actually took 5. The woman who answered the phones was incredibly rude to me and when I said I had called asking about my laundry the day before (after it not arriving on time) she accused me of lying. NEVER GO HERE! read more

So far no problems with missing clothes or bad service. Pluses: clothes have been ready when stated; when dropping off and picking up, they're very friendly; they take credit cards; prices are competitive; unlike another nearby place, when I get my dress shirts back, they are folded in a way to minimize wrinkling-- I don't iron, so this is important. Minuses: they clearly are trying to remember my name and have used the wrong one a couple of times. Who really cares. Regarding the shrunken sweaters of other reviewers, don't have your sweaters laundered period. Dry clean them or hand wash them yourselves. read more

I LOVE these people! They're at my door with a smile in 10 minutes to pick up or deliver my laundry, which is perfectly folded in plastic inside my laundry bag and smells amazing. They do a perfect job with laundry that needs to be hung up to dry, too, unlike my last laundry place, where it was left wet and started to smell horrible, and I am STILL trying to get the smell out of my closet months later. These folks are so friendly and prompt, and did I mention this place is CHEAP too? Also, they're honest: I had two blankets and a doggy bed to wash and I called to ask for an estimate. When they brought it back, it ended up costing about $10 less than the estimate! They could have really overcharged me and they didn't. Love! read more

Everything said in the previous reviews is true! These ladies do a terrific job on laundry, with all your clothes clean, neatly organized and folded. And they are really, genuinely, sweet! "Honey, please stay cool today!" one of them said to me as I left. Why would I ever go anywhere else? read more

This place is great! The women who answers the phone is so friendly! When they tell you they will be there in 30 minutes, they always are. So far, my clothes have always been returned clean, folded, within 24 hours, and without problems. read more