This gets 5 stars simply for customer service and a little bit of a soft spot for a great small business. This is a perfect little neighborhood hardware shop where screws are sold by weight and odds and ins have their special places on the shelf. Support small business. read more

Yet another "me too" review here. This place is amazing for a few reasons: they have so much stuff in a seemingly small space, the staff is small town friendly, there is plenty of parking and (the best) I don't have to go to Home Depot. The not going to HD is a HUGE plus. A fantastic example of a good local business I support. read more

Easily Venice's best hardware store, if not the Westside's. I went in this morning to get a key cut and was blown away by the service. The key was for a padlock that my father bought just after my parents were married in 1968, and even though it took over ten minutes of trying to find the blank I needed - and several books of master key styles/manufacturers - the guy never got annoyed or short with me but was actually cracking jokes the whole time and making me feel like less of an idiot for being so attached to an old padlock. He eventually found the blank I needed and cut a key that works *perfectly* in a lock that's over 40 years old. Total cost: $1. If they didn't require cash for any transaction under $10, they'd absolutely get five stars. read more

I've been coming here for years. I really like having a "neighborhood hardware store." Old school. Most of the staff is quite helpful. And it's fun to walk through the aisles and see all the cool supplies and stuff. read more

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Oh if you need the worst customer service experience and highest jacked prices for anything you can imagine of. Sure go there. They wonder why people are shopping online. No kidding!!! read more

Great local hardware store. Most of the staff is kind and super helpful. They have a good variety of tools, hardware, paint, etc. if I don't want to make the trek to Home Depot, I definitely stop here first. read more

I never had such bad experience shopping for remodeling supply,not only the prices are double ,the cashier was really rude...

Great small local old fashioned hardware store. They have a lot of good quality tools, and all the right things for fix up jobs around the house. Great personal knowledgeable service. Great selection of small nuts bolts and screws which is well stocked and well organized. If you are on in the venice area and fixing something, it's faster easier and more pleasant than home depot. Also good if you want someone to help you ..you wont have to wait around to get someone like home depot. Very little in the way of wood. They do have paint, glues, plumbing supply electrical etc. They aren't out of stock on things like B and B . read more

great store, ask all the questions you want. so glad I discovered this for all my home projects.

I want to give a shout out to Mark, who helped me with a "screwy" project this morning. Big thanks.

My real neighborhood hardware store. I come here first for what I need, and I usually find it. The employee to patron ratio is healthy enough that you can get in and out in seconds if you know what you need. If you don't, someone can help you with that, you'll find out quickly enough and with manners of a gentleman if not more. Hope they stay around a lot longer than they've already lasted. read more

These people are selling garage clickers $12 more than MSRP (discovered a few hours later) and when we had initially opened the resealed packaging, the clicker had obviously been used (they didn't even attempt to clean it up). My wife went back in to ask for another and the miserable man at the register just threw one at her - Why bother even trying to support local businesses when they just want to rip you off? read more

I like supporting local businesses, but I will drive to Home Depot versus visiting this place. Everything twice the price as in major stores, the owner was yelling at one of his vendors in the front of the store, and you have to remember the price of everything because they don't feel like putting price tags on the items. One employee was helpful, but the rest of the experience was painful. read more

Mean grump at front desk. I have tried 3 times to support this local business and will now give up. Not nice to women.

The worst hardware store ever! My handyman practically got assaulted for asking for help finding something! Service at this place is beyond horrible ~ rude, obnoxious, & completely inattentive. We now drive down to B&B, even though it's less convenient. read more

Most helpful hardware store in LA. Felt like I travelled back in time to a better era when I walked through the door. My new go to.

Pros - its local it carries more than you'd think the guys in the back are very friendly and helpful when they know about the topic you need help on Cons - -the old dude behind the checkout counter is totally cranky and rude and not helpful one bit. -the guys in the back dont always know about the stuff your trying to fix - so if you get the feeling that you're not sure about their advice, get a second oppinion. -B&B has a way better selection and those guys there really really know what they are talking about - so if its a major project, its worth the drive to talk to them. read more

Very nice folks here. I don't know what happen with other yelpers who got bad service. Thanks for what I needed. Which I no longer needed.. Lol read more

When you need to get something quick to finish the job this place always seems to have what you need. More expensive than a big box store, but worth it for the convenience. Also has a staff who's opinion I would trust. read more

I have been going to Lincoln hardware for 27 years. They are super helpful and friendly. I give them my business whenever I can.

When folks say what happened to all the great old hardware stores - they mean places like Lincoln Hardware. The sign is great, the staff ridiculously helpful, the inventory everything you need. If you want the run around go to home depot. If you want to get the job done - go to Lincoln Hardware. read more

I love Lincoln Hardware. The guys are a bit crusty but helpful. The prices are good and they're always open! They have a huge selection of stuff and it is so convenient (if you live in Venice) I will never never never go to home depot again. read more

I had such a wonderful experience at Lincoln Hardware the other day. One of the workers, Carlos, went above and beyond his duties not once but twice for me. Initially, I came in looking for parts to fix my glider and not only did he find the parts but reassembled the chair for me! Later that day I was dealing with a broken vacuum and returned to the hardware store to get the plug replaced. Once again, Carlos to the rescue finding the correct plug and replacing it for me. What a gift Carlos is to Lincoln Hardware and has made me an even bigger fan of my beloved local Hardware Store. read more

A place totally out of another time. Just great guys there. Please patronize them so they stay in business.

me too, me too! i always lose my keys and i always need new ones. every time i come to lincoln hardware the same old man makes my keys and pokes fun at me while he makes them. i don't know why he does this, but i find it endearing. he knows EVERYTHING about making keys! might as well get your keys from an expert right? this place reminds me of hardware stores in hawaii that i miss. oh, they have cute keys too. last time i got hearts and rainbows. next time, stars, perhaps. and i love the parking too! i mean, how can they have that WHOLE lot all to themselves??!?!? read more

Last minute call to them and they had the exact random bolt I needed!... and in Stainless Steel nonetheless. Im happy. Love supporting small businesses read more

Jose was so polite and willing to help me. I needed to get some caps for a leaky stem valve. I got a quick crash course in plumbing hardware, and was treated like a lady! Thank you for your help! My afternoon can go on without a leak under the sink now. read more

I try to give extra business to small businesses but I'm not coming here again. If you like to be accosted by the old cranky help then this will be right up your alley. read more

Pros: Good selection and they often have hard-to-find items. Cons: You will not find a more rude and disinterested staff. Their customer service is the perfect example of what not to do. I live in Venice, but now frequent B & B in Culver City. At least they seem to want my business and treat me with respect. read more

I've lived in Venice for 12 years and been in Lincoln hardware countless times. They have, without fail, always been rude and condescending. I even complained to the owner today about it and even HE acted like an a$$. I ended going elsewhere to get my key cut, which they told me was some Chinese special key which they couldn't copy but which the lock store down the street copied in 30 seconds. I'm done with those jerks. read more

As good as a Hardware Store can get. I stopped by this morning for a simple picture hook - and was reminded of why I've been going to Lincoln Hardware for 30 years. They treat customers with respect, are knowledgeable, have everything I've ever needed, and make it easy. These guys are good - professional, fast, smart and nice. Prices are fair and customer Service is A plus. Thanks Lincoln Hardware. read more

Just had a great experience at Lincoln Hardware! All the staff were really helpful, especially Carlos! We are never going to Home Depot again. read more

I'm a Venice local, I grew up in that beautiful city!!! There are very few of the small business's left in Venice from my childhood. With that said, I'm so glad that this place is still around and still employing some of the same people who have been there since I was a child. The prices are kind of up there but they are a small business so I fully support them, the customer service is good, they treat you like a regular who they've been waiting for you to come by and get your weekly supplies!!! read more

I usually only stopped at small hardware stores when I can't find items at Home Depot, however last time I stopped there I found better quality items that they didn't stock at Home Depot and I couldn't find anywhere except at the store I was very surprised and it was a great price, kudos for them, not only that but one of the sales people is extremely helpful read more

I buy there regularly. Great staff, very friendly and very helpful. And it's local business. Better than driving extra miles to the next chain. read more

Great little neighborhood hardware store! I was greeted by a happy face and an eager guy to assist me with finding the tools for my project! Where have the little gems like this store gone? A great reminder to support local businesses and the small mom and pop stores that have been around for years! read more

Nothing makes me happier than to support a good local business and I am so glad I went to this one! They were super sweet and helpful over the phone to ensure that they not only had the product I was looking for on the shelf, but in stock, too! I was greeted by four friendly workers when I entered the store, one of whom helped me find the product, carried it for me, and rung me up. The other gentlemen were warm and hospitable - one even offered me a box to carry my purchase in. Their prices were reasonable and - though they are located on Lincoln - the back alley entrance made getting in and out easy! read more

The hardware store is no frills but it had everything I needed. I was satisfied with the experience. The people there are friendly and helpful. read more

Since I'm working on a DIY project, I needed some non sanded, pre mixed grout. I called beforehand to make sure they had what I needed so that I wouldn't waste a trip. I spoke to Rick on the phone who said they had some grout but wasn't sure if it was sanded or not. I then checked in with a handyman buddy of mine who said, "You need it to be non sanded." So, I called back and got Rick again who said it was non sanded. I went down to the store, only to find Rick profusely apologizing that he gave me the wrong information, and sure enough the color that I wanted was indeed sanded. Of course, I was frustrated. But my frustration didn't last long because Rick apologized once again and was quite kind and helpful in helping me find a suitable replacement for my DIY project. In fact, most of the men working there came around, and they were very helpful too! Rick then gave me a discount for my troubles and apologized for my inconvenience once again. Customer service isn't dead, it's alive and well at Lincoln True Value Hardware. Thanks gentlemen! read more

it's got what you need, it's a staple in this neighborhood and a locally owned business. Support small businesses just on general principal. Go here first then go to the big companies that are swallowing the culture in our streets. read more