I would never recommend Alfredo Collision to anyone…read more I brought my vehicle to this shop after a collision that affected the rear passenger-side wheel. The repair required replacing certain parts related to the suspension and wheel area. Unfortunately, my experience with this place was extremely frustrating from beginning to end. From the start, the woman working there who identifies herself as the Accounting Manager was rude, unprofessional, and very unhelpful. She behaved as if she owned the business, yet showed very little competence or willingness to resolve issues. I even asked to speak with the owner, Alfredo, and was given incorrect information about who the owner actually was. The biggest problem is that my vehicle was returned to me in worse condition than before the repair. After picking it up, the car started making loud noises that it never had before. This makes me seriously question the quality of the work performed. It also explains why they never wanted to provide any warranty for their labor. In addition, the shop kept my vehicle longer than expected and still attempted to charge $50 per day in late fees, which I find completely unreasonable considering the delays and the condition in which my car was returned. At this point, I plan to have my vehicle independently inspected to verify the quality of the work performed. If the inspection confirms my concerns, I will take the appropriate legal action. It is very disappointing to see a business treat customers this way. I honestly believe the owner may not be aware of how poorly this place is being managed and how much damage this type of behavior is doing to the reputation of the shop. I strongly recommend that anyone considering this place look elsewhere for repairs.

Got back to me quickly with pricing. Great customer service. Responsive. Although I did not use…read morethis company they had a fair quote and good response time.

Run, do not walk, to this shop. My less than a year old vehicle got hit and needed repair. After…read morereceiving an initial appraisal from the guy who hit me's sketchy insurance company, I could not get them to further communicate with me to save my life. Their first and second offers were far lower than ABW's estimate, and I was a wreck about proceeding with a repair without them agreeing to the correct figure in advance. I felt very hopeless and was sure I was going to get screwed over somehow. Not only did ABW flawlessly fix my car, they handled everything with the other insurance company behind the scenes and I walked out the door without lifting a finger. I was shocked and deeply grateful. They made what I was turning into a very stressful situation easy. As I was leaving I told them I hope I never see them again, but truly I am so grateful I know what to do now if I ever have a problem in the future. Go see these guys, they are the best of the best and you will not regret it.

Big shout out to Stan, Taylor and the entire crew at Austin Body Works for the wonderful job…read morecompleted on my daughter's car. She let me know that team at Austin Body Works quickly and efficiently got her back on the road in no time at a great price. I cannot recommend this shop more. These guys are the best in Austin!

If I could give more stars I would. It is so hard to find good shops, and I was so lucky to find…read morethis place. They were so kind, fast, and accommodating on my hatch repair/replacement . The work was top-notch, but the customer service really put them over the top for me. They will certainly be my go to in the future.

These guys helped me out with fixing two doors on my car that were malfunctioning. They helped…read moresame day and for hundreds less than another collision shop had quoted. 10/10.

YOU FOUND YOUR SHOP!! LOOK NO FURTHER!! If you are reading…read morethis, you were like me reading Yelp, Google reviews, reading other shop reviews until you went cross-eyed. I can count the times I did a review on some product or service on one hand. So Lupe and his amazing crew inspired me to write another one. Words to describe these guys- outstanding, professional, integrity, knowledgeable, and honest. I initially took my VW Rabbit to another shop (Classic Collision on South Manchaca Rd) and they were abrasive, rude, and wanted to charge me twice the price that Lupe did for less work! So avoid them and come here. Get some good sleep and just bring your car to Lupe. Now I know why they have 5-star reviews!

C&S Body Shop was excellent in every part of fixing our truck after a collision. The towed the…read moretruck right away, handled insurance and did an terrific job.

Two words: UNPROFESSIONAL and DECEITFUL…read more I truly don't know where to begin. I despise writing a poor review for a locally-owned business, but after months of being led-on and ignored, I am writing this in hopes of saving someone else's precious time. My husband was in a car wreck in October 2025. The person who rear-ended him has terrible insurance, so we decided to file a claim through our insurance, Allstate. Capital City Collision provided us a quote that our insurance did not agree with. An Allstate negotiator went back and forth with the shop. Part of the issue was my husband's truck had after-market parts that were damaged. Our Allstate negotiator, Elizabeth, called us to confirm that she was able to get funds approved by her manager and they reached an agreement on pricing with the shop. A check for $2,207.66 was sent to the shop to start ordering parts. According to Allstate, the shop cashed the check on January 20th. It is now March 19th and the shop still has yet to reach out. I have tried calling the shop multiple times in the last two months. Each time I call, they answer and hang-up immediately. I tried giving them the benefit of the doubt, thinking maybe they are busy. I tried calling the shop today, and again, same situation: answer, then hang up. I thought to myself, "hmm... maybe they really are ignoring our calls?" So I waited 15 minutes and called back with a blocked number. What do you know... Catherine decided to pick up and answer this time! She kept me on hold for 9 minutes before taking me off hold and hanging up on me immediately. I called back, and a man answered. He transferred me up to Catherine, who kept me on hold for 4 minutes this time and hung up immediately. While I was on hold the second time, I received a text message saying they wouldn't do business with us. They ignored my text, asking when they planned on returning the check they cashed for $2,207.66. My husband and I have been trying to get his truck fixed since October 2025. It is now March 2026. I understand that our insurance was being difficult to work with... we were annoyed by Allstate, too! That being said, Capital City Collision could have rejected our business months ago, instead of stringing us along. Rather than sending this text message 5 months ago when this all started, they chose to dodge our calls and waste our time. Unprofessional does not even begin to describe their behavior. They were avoidant, deceptive, thieving, and rude.

Even though I did not use them due to distance they were quick to get back to me and had a very…read morereasonable estimate. Great customer service.

Took a truck with no dents to these people and was told it would take 30 days . They spent a couple…read moreof days on it , then sit it by the fence for 3 weeks , it wasn't until I got angry did they decide to work on it again , this was mid November . First he said it would be ready before Christmas , then January 2 (which it was still in primer) at the latest . they painted the truck without putting up there spray booth and there was dirt all in the paint . Finally got it back January 21st . After having it one day , I noticed broken exterior parts , scratches, a large run , the grill popped out and interior damage , plus they didn't paint the back of the cab , nor the front of the bed . I was told to bring it back and they would make it right , all they did was keep my truck another 6 weeks and returned it to me still damaged . Interior damage estimated at $1600 , broke both door panels ,, overhead plastic in door way , and broke plastic on the B pillar which is going to be very difficult to find for my truck . Headed to another body shop to see what the exterior damage is going to cost . Lawyer contacted. Owner is unwilling to fix the issues and says , ( His exact words ) Quote, "because your truck is old , you should have known that things would break and I can't be held responsible "

Super nice guy, very honest & thorough with his work! He goes above and beyond what's expected…read more I've never had a body repair & paint shop go the extra mile as Inez!!