had taken a antiques german wall clock in to be cleaned and serviced. They had the clock for an…read moreextended period of time like 2months or more. The clock has never functioned correctly since. unable to wind more than a turn or 2 at best. and then it would stop after a very short period of time (just a few hours) this is an 8 day clock. after a few years of not knowing what to do or who to get to work on it I was able to local another clockmaker. He was more than willing to fix it. I have now been informed that the clock only had oil sprayed on everything and nothing else was done. I was sent pictures of the oil just smeared all over the gears. it is totally disgusting. for what I paid to have this work done I was totally ripped off. If I could put a minus score I would. I would never recommend this business to anyone. if you value your time piece please find another clock maker to do the work.

I brought 5 Seiko watches in for repair; none were running. Two of the watches had some corrosion…read morein the movements and he was unable to find replacements. He does not rebuild movements, which is certainly his choice. No biggie. The other 3 required batteries/capacitor and were repaired. One of the watches is 28 years old and has needed a battery for years but I neglected it. He got it working with some extra work for the simple cost of a new battery. The solar watch needed a battery and then needed the contacts cleaned. He kept it running to monitor its accuracy and called me when he was satisfied it worked correctly. Certainly, I was bummed to find out 2 watches couldn't be repaired here, but I'm the one who didn't maintain them properly. And I am thankful he got the other 3 watches working. Customer service I have to say was always prompt and courteous.

I have a 1906 Ansonia Regulator clock I took to Bob for repair and refurbishing. In my opinion he…read moredid an excellent job. Like others it took a long time. Strangely, one day after about a year I had a thought that I should call him. I didn't do it right away and he call with news the clock was finished.

We have been bringing our time pieces to Bob for years. Wonderful workmanship and service. People…read moremust realize that great work takes time. Love his shop and service

Mid-Atlantic did a PHENOMENAL job procuring and refurbishing a Russian watch for me. Their…read morecommunication during the process was top notch and their pricing was very fair. An excellent example of what customer service should be. Would recommend them to anyone.

From the owner: We specialize in antique and vintage watches and clocks. All our members are classically trained…read more Give us a call, text, or a message through our website!

A few months ago I took my watch to Leitzel's Jewelry in Lebanon to have it serviced and regulated…read more Since I got it back it has not worked correctly it's either gaining or losing time every freaking day it doesn't seem to hold the time for 24 hours like it has done before and when I contacted them they were rude to me and when I put up a review on yelp they accused me of trying to ruin their family business. Today I took my watch to Brent Miller in Lancaster they have a sterling reputation. Their watchmaker opened up my watch they said it looks like it never been serviced the inside was dirty and is both gaining and losing time and the gasket which is supposed to be replaced so it remains waterproof was the original gasket that was in the watch and never been replaced. I cannot say enough negative things about Leitzel's Jewelry, they completely screwed me and had me pay a couple of hundred bucks for either shoddy work and lied and didn't do the work. I wouldn't recommend them to my worst enemy!

Bought a beautiful engagement and wedding ring set. Sterling silver, costume jewelry and just…read moregorgeous! I've lost weight and no longer wear a 7 so hubby took there to be resized. I have had costume jewelry resized before and paid about $75.00. According to the young lady working there they would have to charge us the price as if the diamonds are real! What the heck does the diamonds have to do with the metal? She said return the set and get a smaller size! If I wanted to do that I wouldn't be in your store! I'm not even sure what size I now wear! And I'm being nice about what I've said. I could've said worse. Would not recommend this place. VERY disappointed since they have good reviews!

update: I think I mistyped it was $600 not $800 if memory serves and I was recently contacted and…read moreI'm getting reimbursed for the extra charge. As I said before the work was great and that's been resolved so 5 star it is

Absolutely delightful experience! I went in looking for an engagement ring, they helped me every…read morestep of the way in getting the perfect ring!

Every Single experience here is a great one. Thank You Mrs…read more Veleska For Continuing to Bless Me With Amazing Prices.

Kathryn brought tears to my eyes when I picked up a ring she brought back to life for me. My ring…read moreholds a special place in my heart and Kathryn worked her magic to enhance its beauty and make it everlasting for me. Don't think twice to visit this jewelry store. Talk with its beautiful owner. Believe me you will not leave empty handed.

Meggan created a beautiful ring out of jewelry I brought in from a beloved family member. So happy…read morewith her work on this meaningful piece, and I'll trust her with all my jewelry needs in the future.

From the owner: With each curve and contour, our master artisans blend timeless techniques with modern flair to…read morecreate pieces that are both classic and contemporary. From the fiery spark of an idea to the final polish, every piece of jewelry is a journey through the hands of passion and precision. Whether you’re looking for that perfect engagement ring to say “I do,” a signature necklace to commemorate a special occasion or an expression of your own personal style, we tailor each piece to be as unique as your story. At Gilded Design Studio, your imagination is our blueprint.

Had an appointment. The staff was so helpful. I got the ring of my dreams and special ordered a…read morepair of earrings. I had a limited time line and things could not have gone more perfectly!!! Highly recommend this jeweler !!!!

I have had the pleasure of purchasing from VMB for over 10 years now and I can say the experience…read moreonly gets better each time. Whether I am going into the store to pick up a specific piece, purchase for my wife, or just simply shop around; the staff and ownership is always helpful friendly and informative. I do feel you cannot put a price on excellent customer service. It's extremely refreshing in a market where it's not as common to find these days. On top of buying, my wife has had her rings serviced here as well. The service dept. is as good as the boutique. Her jewelry has come back in a timely manner and better than it was when we dropped it off. Service rates are extremely fair as well. So whether it is purchasing jewelry, presents, time pieces, or getting service work done, VMB has been an amazing pleasure to deal with. We will continue to shop there and thankful for such a great business that we can support as customers.

may I first say when Merritt screwed up my order i used 1 word not at the person but at the…read moresituation that i should not have that being said. placed a order paid by credit card. was charged and was told it would be shipped shortly Friday get a call that my order is ready for pick up. excuse me? was to be shipped. was told I was not clear on order and next time I should be more clear. well Merritt. check your tapes if you keep them for training purposes. I know every customer is wrong. you're right. I'm sorry. well really sorry I called. since new owners let me say your just about hands down most expensive but you are convenient I was told timesavers might be a better fit. well ya. more stock, quicker shipping, and they get the order correct. I may not have been your best customer. having dealt there 30 plus years I was a long term customer sorry to say the new Merritt is not like the old Merritt. just telling you my last experience try them for yourself and see. your experience maybe better. I hope it is if I offended anyone in this review I'm sorry

They ripped me off from an antique clock that I had told me he could give me nothing for when I…read morefound out it was worth around $3000 and he would trade me for a wooden clock battery operated grandfather clock that was 600 bucks but it didn't not work and I had to buy new guts for it. I would never trust this place with anything. They are crooked as the day as long just like the Trump administration they're crooked as hell.