Recently bought a car from this place. Jordon was very nice and answered every question I had…read more I didn't want to pull the trigger, so I went home without purchasing anything yet. I did want to check more up on the car so I asked for the VIN to look up the CARFAX. He gave them to me right away and also gave me the Kelley Blue Book on the car (the actual sheet and not just the numbers). Afterwards I also wanted to know when the car was last serviced for anything, and he was able to send me the report from when they took it in to get the vehicle checked. After a little discussion back and forth I decided to get the car. When I went down there to pay and fill out paperwork Jordon also let me know that since I was moving back from another state I could get my license changed over at AAA which saved me a bunch of time not spent DMV (was so grateful). My experience was friendly, professional and left me satisfied that I ended up getting this car. All thanks to Jordon.

What a great experience! Jordon doesn't pressure you at all and genuinely wants to see people stay…read morehappy with their car purchase well into the future. He is creating customers for life!

Literally go anywhere else. I bought a car for my son here and have had so many issues since. I…read moreshould have been clued into the shadiness of this business when I was hesitant to buy because I would have to pay a large amount up front to add the car/my son to my insurance since I have a six month pay in full policy. They told me that I didn't need to add him as he would be covered as an occasional driver with just my name on there. I still decided to push forward as the car was in good condition from what I could tell (not a car person) I should have had the car inspected prior to buying but some of the issues should have been stated or addressed before putting the car on the market. I took the car to a Subaru dealership after purchasing and they found dry rot on the tires and the exhaust manifold needed to be replaced. When I reached out to Marketplace Auto, they were so unprofessional. I just asked why the car was for sale with these issues and sent them a list of recommended repairs. Wayne, the person who responded basically said that the Subaru was "just trying to scam me and charge me a bunch of money." I was in no way obligated to do these repairs but since this was a car for my son why would I say no to recommended repairs? Not to mention the fact that it would void my service plan if I don't take recommended action (which none of the repairs were covered by the service plan). I would have found the response of "too bad you bought it as is" as an acceptable answer, not bad mouthing another dealership. Not to mention he recommended he could "find me a better deal." Sorry but I'm not out to get the absolute cheapest repairs when the safety of my child is at stake. 2nd issue I had was with the license plate. After the temporary license plate expired, I went to the dealership to get another one (I had heard there was a shortage on license plates so wasn't bothered by that delay). When I got to the dealership, I found out they had the license plate for over 3 weeks and never reached out to me. They also had a check to refund me for overcharging me on the licensing they had been sitting on. While I was there, I filled out paperwork to cancel the service plan (10/4) and was told it would take about a month to see the amount removed from my loan. After about 5 weeks I called the service plan company, and they stated they never received the paperwork to cancel. I also noticed while on the phone with them that the dealership had put the wrong VIN number on the paperwork. I asked if I could cancel myself and they said no. I then called Marketplace Auto again to inquire why the cancelation was not being sent/processed. They said they would look into and never called me back. I called yet again and Preston sent me an "confirmation" of it being sent. The "confirmation" had absolutely nothing with my information so it in no way confirmed MY cancellation was included. He said it would be another 3 weeks or so to process the cancellation (this was 11/18). I have since reached out via email (12/10 & 12/17) with no response. This is just unacceptable and would hate for anyone else to fall into their trap.

Bought two trucks from them in the last several months. Professional and helpful. I could have…read morebargained harder I think but that's on me

Saved us! Thank you, thank you! We are traveling from Florida in our RV. We tow a jeep, that…read morestarting making a noise. Thought we could get in fixed in Gardiner. Unfortunately, it was more than they could work on. Didn't have parts or the tools. After calling at least 5 or 6 other mechanics from Livingston to Bozeman, from dealerships to private mechanics, we finally found Chris at Northwest. We had verbal quotes all over the place and scheduling was July, September and maybe we can fit you in. My husband had called our mechanic in Florida so we knew what it should cost. We needed a new cam and follower. Apparently, this is s common problem on Jeeps with 100,000 miles. We dropped the Jeep off on a Friday with an appointment on the following Friday. We also had a written quote, (not verbal). It was risky to keep driving it so we thought it was better just to leave it at Northwest. Chris said if there was a cancellation then he would work on the Jeep. On Tuesday morning by husband received an email invoice. The Jeep was repaired, ready for pick up and within to quote. We are so thankful that there are still honest, reasonable and reliable mechanics out there. There's so much more to this nightmare, but thanks to Northwest the Jeep is back to exploring.

Very unsatisfied with the way they do business. I got my lift and tires put on with a preview…read moreinvoice sent to me showing the charges, which I was fine with. I did have to come back to put on the shock boots and a spare tire because shipping takes a long time due to the location. THEY NEGLECTED TO GIVE ME A PRVIEW OF SUBSEQUENT CHARGES. CHRIS AT THE FRONT DESK WAS ALSO VERY UNPROFESSIONAL SLAMMIMG MY KEY AND BEING VERY RUDE. I would be very cautious to come here as they may add charges without prior notification.

Jarid at 406 motors is awesome. This dealership is not pushy and they are all so nice and polite…read more My husband and I just bought a truck from them and they were upfront and honest about everything. Definitely recommend them for any used vehicle.

STAY AWAY! Terrible experience! bought a truck under the pretense they would fix a couple of…read morethings. took them twice as long as they said and still didn't fix everything they said. Truck broke down on me a week after finally getting it back from them, and they refused to fix or make it right in anyway. Mechanic later told me it was because a brand new hose they improperly installed blew.

I have a 2010 Chevrolet Equinox that has known timing chain issues. Ron's Alignment replaced the…read morechain but 10,000 miles later appears to have the same issue. After talking with Anthony one of the techs he says they have had multiple issues and will no longer replace the chains because of poor design issues. There was a lawsuit(settlement) with GM regarding these engines. Anthony has been very helpful and has offered free service for my other vehicles because of this headache. Thank you, Anthony!

I recently brought my son's car back to Montana from San Diego as he received new orders to Japan…read morefor 3 years. I desperately needed the antifreeze in the radiator updated from -5 to -35 degrees. All of the mechanics were 2 weeks out but Chad and his crew squeezed us in the same day as my request was made so that my son's car wouldn't break. I highly recommend Ron's Alignment and Exhaust Worx for your car needs. They truly care about their customers and do a great job.

Integrity! Jason met the unique situations of my truck repair with honesty. and he was affordable…read more I highly recommend him!

Jason Sharp is awesome. There were some unique circumstances in repairing my truck, and he was…read morediligent in taking care of them. I highly recommend this business. Jason Sharp's Integrity, honesty and great skills are of great value to me.

Shop rate is $190 / hour as of April 2026 and they will try to upsell you on unnecessary services.read more

Going to Loren's for a couple of years, today the Rep came out and said "Ryan said he wouldn't…read morechange that filter it's clean." OMG, that NEVER happens. Ryan has done a great job on Betty my BMW I've had oil changes, brake flush, batteries, and a radiator. Betty came back pristine every time. Thank YOU, Loren's Auto Repair, for your awesome associate Ryan and ALL of the associates there at the front, the rides, the HONESTY. It does not get better than this, the VALUE of the service, the appointment today was beyond any expectation. YOU are just as good as Steven's Creek BMW in San Jose. Thanks again!

This place is amazing, guys!! Family owned and honestly operated they go above and beyond to help!!…read moreThank you

Friendliest , most professional business I've encountered. My Mercedes was serviced quickly and…read moreexpertly. You can tell they take great pride in their expertise and knowledge.