Here's the breakdown: 1.5/2 for Pizza 0.5/2 for Customer Service 0.5/1 for Consistent Hot-N-Ready Pizza An Overall 2.5 Star Experience, but I'll up it to 3 Stars for generosity. Little Caesar's Pizza of Dumfries left something to be desired. Honestly this is my go to for pizza in the area. I've had Boli's and Papa John's. Both of those places don't deserve the name "Pizza" in their title. So the pizza at Little Caesar's is probably the gold standard for the Dumfries Area. Although this Little Caesar's does come with it's caveats, of which includes mediocre (at best) customer service, an occasional dried up pizza, and, at most, one "Hot & Ready" Pizza. I could pass off two of these flaws as "I'm paying $5 for pizza and service", but why can't I leave with at least two pizzas that are "(Hot &) READY"? I always end up waiting 10-15 minutes for them to make the pizzas. Well, on the bright side, at least I know they're "Hot". I would recommend this place to those knowing the value of the pizza they're getting and want edible, decent pizza from only in the Route 1 Dumfries Area. read more

See all

I wished I could give this place zero stars. I would like first state she quite rude and definitely should not in the field of customer service. I order two large crazy crusted pizza and Italian cheese bread and a 20oz soda and it was for delivery and cost me $61 dollars and they forgot the crazy crusted dust and the bread sticks were extremely hard and cold and dry and the cheese was overcooked and extremely hard and I had to throw it away. Plus they put mushrooms on both pizza and my husband is allergic to mushrooms.Called the store and the young lady that answered the phone stated that they messed on my order and had to remake it and so I'm guessing when they remade it to be stuffed crust they forgot the crazy dust crust. They could remake but I would have come get it. I told I would just take a refund and she stated I had call and talk to the general manager today which I did and the general manager said I need to send pictures to basically prove I wasn't lying and never apologized or anything to make me feel better and I was in the middle of talking and she hung up on me. I paid way too much money not to get what I paid for as well as be treated so poorly. Something needs to be done this is unacceptable. read more

See all

The young man at the counter was very kind, professional and well presented. Thanks, keep up the good work!

Hot and ready... slow and steady! Waited 10 mins for a cheese pizza and I got there hours after they had been open

Note sure how this place stays in business. Honestly, every time I have been I have had a bad experience. Most recently, I ordered 4 Lunch pizzas and a Crazy bread using the mobile app. I drove to the place and waiting for my confirmation code. After it was past time to get the code, I went in and asked about the order. They said it was ready a while ago. I asked why they never sent me a notice that it was ready. They said that the order would not fit in their lockers. I asked why they would not send a code why it was ready. They looked at me with a blank stare. Ugg... It is like staffing your store with zombies. read more

I ordered three pizzas and only received two of them. They also forgot the ranch that I ordered. When I called the store to get my pizza or a refund the guy on the phone was very rude. I know it's a pizza place, but basic respect is required wherever. The supervisor would not send the last pizza out and would only give a partial refund. I will not come back and I am telling everyone I know to stay away. I can buy a frozen pizza that probably tastes better and I won't have to be disrespected to eat it. The delivery driver was perfectly nice, but he doesn't work for them so that's probably why. Get a five dollar pizza from the grocery store. Don't come here. read more

The absolute worst! Door dash didn't get my order to me... was rude when I called the driver. I can't get through anyone at this location by phone for a refund... have been on hold for 1 hours!!! With Doordash customer service. If I could rate ZERO stars I would! read more

So I get in and order a #1 cheese pizza combo and wings. Pretty straight forward order I assume. Cashier rings it up wrong, takes my card and recharges it correctly. No communication given and she tries to give me my food. I had to ask... "Sooo... was it returned or...?" She hands me some void receipts and I'm on my way.. .....then I get home and it's a pepperoni. read more

Short and sweet... this is the best Little Caesars Pizza I have ever been too. Obviously this location is new, you can tell by how clean it is. The staff was all teenagers, which I don't mind because they were all working and appeared pleasant and professional. They didn't have any pizza's ready and waiting when we arrived, but we had a cheese and pepperoni pizza hot and in our hands after about an 8 minute wait. read more

Great value if you're needing pizzas for parties or other festivities. Pizza is pretty good as well as the other items on the menu. Service was pretty fast compared to other pizza places. Not bad, but if you're looking for something that tastes delicious I'd suggest going elsewhere to be honest. read more

Little Caesars - close up of a bowl of chicken wings - Pizza Near Me - Dumfries, Virginia

See all

What you'd expect from a Little Caesar's. Order was prepared well, correctly, fast. Sales associate was friendly and helpful.

They never have all meat hot and ready, I asked over phone to see if they have hot and ready and they say yes but they don't.

Ordered 3 pepperoni pizzas. Was told to wait 6 mins. It's 30 mins later and I am still waiting. Someone in the back yelling at other workers to make pizzas. Worst wait for this pizza ever. read more

Came here on a Tuesday night around 7pm and they are SLOW! Waited 20 minutes for cheesy bread though I enjoyed it and it was fresh and delicious I don't see myself coming back to this location for cheesy bread...The staff was nice but slow! read more

The cleanest and best tasting Little Caesars around. I dont know how they get the dough to taste so good. This location also does a lot for the local community. They sponsor football games and the local veteran chapter. I love a business that gives back. Get the crazy bread! read more

Great deal for pizza and breadsticks, especially with the military discount. Do NOT get wings from here, though. It looked like my buffalo wings had already been eaten. They were soggy and the meat was just sloppy and falling off the bone. Worst wings I've ever had. read more

Speed and service can't be beat here. You can feed a big crew of hungry kids in a heartbeat for minimal money. The pizzas are hot and ready when you arrive (I'm talking about the $5 pizzas here). Only thing keeping me from giving them a "5"--- there have been a few times where the pizzas were a bit 'well done'. The cheese was borderline burned. This is the exception, not the rule. Overall, I highly recommend this place! read more

worst experience ever , dumfries caesar's lost me on all their stores. ordered delivery and door dash forgot 1 pizza , told driver which he said call store. called store employee said to call driver and he had a non working cell. called store back for refund on missing pizza and employee said he couldn't help to call customer service. called customer service no help and left message with all info. still no call back or refund. they suck and will never use again read more

Completely skipped me and took the other guys order that came in after. The problem is there was 3 of us in the store and i had been standing there for 5 min before the 3rd person walk in and got to order before me. I screw this im going to burger king and left. You need to find the 2 girls that worked there when the store opened. They knew how to do thier job and did it to perfection. read more

I was delighted to see Little Caesars Pizza in Dumfries as I grew up on it back in Okla. The always hot and ready $5 large pizza (cheese or peperoni only) was indeed available at 830pm on a Sunday (3/18). Its big enough to feed a family of 3 or 4. Although its not fresh (hence hot and ready) the pizza is good enough to curb an appetite! read more

Cheap and quick. Sometimes I'll grab a pizza instead of hitting a drive thru on the way to work. Almost every time I do though, I'm pretty sick the day after. Coincidence or is someone not washing their hands? read more

Usually not a bad place to get a quick pizza but the staff seem unprepared for the rush today and I waited 20 minutes for the most basic of cheese pizzas. there should be two people at the front at all times one to triage the pizzas and the other two handle customers coming in there was only one person up frontthere should be two people at the front at all times 1 to triage the pizzas and the other two handle customers coming in there was only one person of front and she had to handle existing customers new customers and customers on the phone. Business flow needs improvement. read more

I'm not sure how they got away with this hot and ready slogan because nothing is ever hot and ready. Every time you call to place your order it's still not ready when you get there and if you just walk in the door there is nothing available. The pizza is great but the speed suck read more

This has to be the most unorganized dysfunctional establishment I have ever seen. I waited over thirty minutes for two pizzas and finally decided it was not worth the wait. I had a receipt with a number but they did not use numbers just randomly gave pizzas to customers. Poor poor customer service and no sense of how to run a business. read more

Worse Little Ceasars ever. Called in an order and arrived 20 min later to them forgetting to even make the order. Asked to speak with a manager and manager would not come out. She told the employee to handle it which she did not. I called corporate and they said someone would call me. They never did. Shocker. read more

The whole point to little caesars pizza is to be able to walk in, order your pizza, and walk out in about five minutes... as the pizzas are already made and waiting for purchase. I ordered two Extra Most Bestest Pepperoni (supposedly on the hot and ready menu) and an Extra Most Bestest Hawaiian. Had to wait fifteen minutes for the Hawaiian to be made and after it was made and put to the side THEN the two pepperoni pizzas were put into the oven. In the mean time I am watching people come in, place orders, get their pizzas and leave. When I mentioned this to the people working there, no one seemed to care. Here's the deal: your employees need to get their heads out of their backsides. If I want to wait twenty minutes for a pizza I will go somewhere where the pizza tastes much better. read more

This location has the best service I've ever had at a Little Caesars. Brandy was great! We had a very short wait, but Brandy made sure it was worth the wait. It was closing time but instead of giving us the old pizza that had been sitting there a while, a short wait ensured we had a piping hot pie. The cheezy bread here is my favorite! As we were leaving they were locking up but a car pulled up with a family coming in for pizza. Instead of hurrying to lock up as some people do, Brandy welcomed them in and I'm sure took as great care of them as she did us. Will definitely be coming back to this location when we need a nice quick $5 meal. THANK YOU!!! read more

I mean for pizza that's only $5 and it's made pretty quickly it's a great restaurant so I can't complain.

I have always liked going to Little Caesars and one of the biggest reasons was because they supported the military and veterans. I recently went to this location and they told me that they no longer give military discounts because the new owner has gotten rid of them. It is not that I need a military discount but I just thought it was kind of messed up that every other location I have ever been to has offered it and because Little Caesars corporate has put out such a strong message of how the company supports their troops and veterans. Plus this location is so close to military bases it seems really messed up they no longer give military discounts to at least say we support our local troops. read more

For a Little Caesars this is about as good as you'll find. A group of us trolled in here towards closing time a couple years ago, fresh out of the bar. We ordered two pizzas for a grand total of $10. Since they were closing soon, they gave us basically their entire stockpile of wings, breadsticks, and pizzas that were otherwise going to go to waste. For 4 drunk adults, this was paradise. In the ensuing years, we've been back multiple times and their quality has been very consistent. There are always people rolling in and out for the $5 pizzas or waiting for a more complicated order to be prepared. The staff is always friendly and attentive and I've never failed to be met with a smile. If you're looking for a quick stop for some quick dinner, look no farther. read more

this place is great, has great young people working they got it under control they should get a raise i go there 3 times a week :P