The location is new and doesnt deliver, but allows you to order from their app and Door Dash delivers it. Today they sent me the incorrect order, along with missing an item. Lady runs back to the store to bring the missing item. I bite into my pizza, only to realize its not stuffed crust and its not the toppings I ordered. I of course call the store, who says its not on us ma'am. You have to call Little Caesar's customer service. They tell me they can do a refund, which will take 10 business days, and that to get my correct order I have to place it again at me expense. So they tell me to call Door Dash. Door Dash says it isnt their fault, and to call the store for a replacement order. So the store manager, who alleges his name is Tony, says sorry ma'am nothing we can do. But they have my money! This was a horrible experience of being shuffled around. There should be a much better resolve in place, to correct things like this. None of this is my fault, but Im out of money and dont have what I ordered. Very poor customer service!!!!!!!!!!!!!!! Truth be told, Door Dash should send a driver out to get my corrected order! This is riduculous! But the store is not trying to even replace my order. Just woooooooow! I wouldnt recommend using the app to order from here. They have no contingency plan, for when they screw up. I shouldnt be on the losing end of something that isnt my fault. read more
