Little Caesers in the Waianae Mall is great !! The workers are friendly, respectful and fast Food is always great but for some reason when I went in this last time the tip jar wasn't out. I asked where's the tip jar and I was told they are not allowed to have one out. This upset me because I ALWAYS leave a nice tip!!! Why is it they cannot have a tip jar ??!!! No music to listen to while waiting for our orders !!! Like I said, the workers are GREAT but the owners SUCK read more

Don't know why all the bad ratings! Ordered via app and pickup. Ready when arrive. Nice and hot! Only downside is not being able to just enter code to pizza myself. The machines are behind the counter so had to wait as it was fairly busy read more

The bread and the pizza is so yummy...I'd choose little Caesar's over Pizza Hut any day !

It was almost 1pm, me & my husband went there to get a meal deal & a side of something else (i forgot), our total came out to be around $30 something, the place was empty mind you, & he went there with a $100 bill, & they told him they didnt have change. So we went Starbucks to get a Frapp, got the change & went back to pay for our order. How the hell....they aint got change for a $100 bill??? You know dey had to break dat bill bcz its too big of a bill to take, so wat they want you to do is break it down in lower bills that way they can take some. Psshhh come on now!! You guys low down dirty for dat!! read more

Tbh the workers there are really rude. So sad to see this company in all areas hire such terrible employees. I'm disappointed with my food, my customer service, and the appearance of the condition of the restaurant. I will no longer be eating here anymore. And I should've read the reviews on here first before even coming in to get food this week. This place has 2-3 stars? Management do better . Be better and higher better workers . Attitude for nothing all these workers have when I spoke nicely to them all I got in return in attitude. read more

Normally a good experience. Lately pizzas have been coming out undercooked, so I specifically asked for both pies to be cooked well done. And received this product. Please feel free to reach out to me and I'll adjust my rating. Already spoke with management but I don't have time to drive all the way back for them to try again today. I'll be recooking this order at home and hopefully will receive an acceptable product on future visits. read more

Little Caesars Pizza - Undercooked pizza that was asked to be left in a couple extra minutes to avoid this outcome. Again. - Pizza Near Me - Waianae, Hawaii

Idk what's going on ? I've ordered the crazy bread combo multiple times but for some reason it all turns out fully cooked, it's no long really soft like a doughy texture read more

Little Caesars Pizza - Pizza Near Me - Waianae, Hawaii

They need a new manager or something. Lady at the front on Saturday at 2pm is horrible! My pizza shows ready for pick up and she pretends not to acknowledge that it's ready. Very horrible for a front counter personality! Horrible! Grumbling with the staff. Killing me! read more

Great service! Fast and accurate order, great tasting! Kids favorite food to eat on cheat nights...

I waited an hour and half for an online order. Line was out the door. Poorly managed and ran. No one knows what they are doing and the customer service is just sad. I would give this store 0 stars . I read more

I've been going here once a week for the past four years and the pizza is always great. I usually order the pepperoni lunch special add sausage over the phone. I get there about 10-15 minutes later and the pizza is ready to go. read more

Ordered for delivery at 4:37 PM. Took over an hour to prepare and deliver for an order that was only 2 miles away.

Service is slow asf, you come in and they get distracted by other customers. They forgot our order, waited 45 mins for just a box of crazy puffs. Its ridiculous. read more

The thin crust pizza is my favorite and I am never disappointed with Little Caesars. Service is exceptional and everyone is friendly.

Why the bad reviews?? I love this place Their employees are quick and the experience is always painless Cheap, fast and to the point! It's all I can ask for! read more

Not only does their phone number not work but when you order online they don't give you what your orderres. They give you cheaper product and then when yoU drive 15 minutes home and figure it out, there is no recourse as the iPhones are still giving a busy signal. I want my money back because I order two combos and got two meat ones read more

Little Caesars Pizza - Paid for combo - Pizza Near Me - Waianae, Hawaii

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Terrible! All employees are taking a break at once smoking cigarettes right next to the entrance. Only one employee seem to acknowledge us and he was the food handler. Poor guy had to ring us out and deal with the handling cash and then the food as well. We asked for stuffed cheese bread and he said there isn't any right now because they didn't make any yet. He also walked out to confirm if they didn't make any yet. Pilau service... read more

Excellent customer service, food is always fresh and tasty. I have experienced firsthand that even during a dinner rush these guys are expediting orders and moving with a purpose!!!! Love that! You will never have to wait long ordering pizza and you can bet that you will always have good customer service. Also they won't nickel and dime you on sauces. Sometimes you have to pay but it's just a small little things when they do give it you really appreciate it and it makes you want to keep coming back! Genius!!!!! Way better than Pizza Hut. read more

worst pizza I've ever receive. they gave us a old pizza that's been made HOURS AGO. a simple cheese pizza was hard as a rock. Service was very very slow because workers were busy talking story and walking around in non work environments. As for the cash handling it was terrible. I usually like Little ceasers and go to them for a quick pick up of a simple cheese pizza or a pepperoni, nothing crazy. Though, today's representation of the company was absolutely terrible. read more

I made an online order 2 hours before pickup time. I still waited 15 minutes for my order to be completed. They were busy. Maybe not enough staffing? read more

Horrible, pilau, dirty... I've never liked Waianae Little Ceasers. The employees are unprofessional and they don't look too sanitary. I don't recommend cheap over quality, they truly stand by you get what you pay for ! I'd rather spend more money and go to Pizza Hut and actually know what your gonna get which is good quality pizza ! How stupid you gotta tap a star to post your review ! read more

We made an online order yesterday and there was an employee behind the counter with his shirt off. Ykes. Pizza was good overall.

Loooooove their supreme pizza! Compare to Pizza Hut... The price is right!!! Can't go wrong with their $5 pizzas (Cheese or Pepperoni). Can feed many, without having to break the wallet. Italian Cheesy Bread... So good! Pepsi products, they got it! No tables to sit and eat, however there's a few chairs to sit down while waiting. read more

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Love this place! Staff are born and raised locals. Pizza, chicken wings, and breadsticks are fresh ono and made with WestsIde love and aloha! read more

AMAZING EXPERIENCE!!!! So I've lived here almost 7 years always eating at Little Caesar's time and time again. Every time my experience hasn't been great nor terrible until today. With all this Covid-19 pandemic going around I thought my visit was gonna be awful. However it was great. The customer service-100% wait time-100% just everything 100%. It's usually a hit or miss. Sure they ran out of a few things like bacon and stuffed cheese bread. But they went over and beyond to accommodate for the inconvenience. Thank you so much. read more

My daughter decided she wanted to eat pizza for dinner and wanted to go little caesar, we got there was a little busy went in to order our food cause there online ording was having problems went in and got greeted by Kevin K. We went in around 752pm she had a great attitude awesome customer service very friendly and helpful we had to wait about 15 to 20 minutes which was ok when our order was ready Kevin came out with a smile on her face and Apologize for our wait my daughter and I said thank you and then we left great service ever will be back again soon read more

Despite all the grunts and groans I have for this place, we keep coming back because the price is right and the food is good. Who doesn't need a crazy bread fix every once in a while? Anyway, those were the pros. Now for the cons. The staff tend to be somewhat unprofessional (not the greatest customer service, laughing, playing around and even swearing) and unorganized. It's true that if you really want a pizza "Hot-N-Ready", you won't get that here. I've always had a wait. Wish this location had the kind of variety as the Kapolei one like spaghetti and side salads and the option to be able to buy by the slice. If it were run like Kapolei, this place would be packed all the time. Hope the franchise owner of this location reads all these reviews and considers making some changes. read more

Called in to place an order @12:50pm on September 2, 2018. The lady on the phone was so rude! She had major attitude while I was trying to put in my order. When I tried to order a sausage pizza she specifically said "no more sausage". Okay she could've told me in a nicer way. When I finished ordering she said "YOU'RE NAME! HELLO YOU'RE NAME!" If this is how Little Caesar's portrays customer service then I will not be ordering from here anymore. read more

Literally every time I order pizza it's like they just forget to put the cheese in one area or another never fails read more

Little Caesars Pizza - Pizza Near Me - Waianae, Hawaii

The food is great, well prepared. BUT the service is terrible!! I believe she is the manager or co-manager that works the front counter with NO SMILE. No type if emotion whatsoever. NO THANK YOU, even if you say thank you first for giving you back the change. It kills me to see this type of service especially from management. I wish the owner of that franchise could go undercover and see for themselves. I bet this one person deters many previous customers from coming back. Sad, when the food is good but that one lady is able to kill the business. read more

Love their stuffed crust anything pizza, stuffed crazy bread, and deep dish!!! Service always friendly! Their classic pizzas are ok but their stuffed and feel dish is da bomb. This place ALWAYS busy. For safety they don't keep much cash, so better to pay with card. read more

Ate here this morning and had a nice experience. The girl Kamala at the register was so nice to me. She had a real conversation with me as I waited and made me laugh. I was having a bad day. And when I left this place I left with a smile. BTW the pizza has a price increase by a dollar but still cheaper and better I had a really good experience. Mahalo. read more

Good service, friendly staff. Count your change. Found $13 change instead of $14, after I went to my car, and after I tipped.

I give this place a 5 star because not only my food is always good when my husband brings home some, but customer service from not only the manager, but the two employees that helped me was phenomenal. I walked in with my 8 month of son for the first time to order my food myself, one of the employees offered me some free complementary cookies for him. After my pizza, wings, and yummy breadsticks was ready, she noticed I wouldn't be able to carry everything to my car because I was holding my son, she offered if I needed any help and had one of the other employees to assist me to my car. I don't know if some of these reviews on here is lying or not, or y'all are getting helped by different employees, but my first time experience here was awesome! I usually get people's names, but the girl who helped me about a week ago was a beautiful Polynesian girl with black hair, and the boy that helped me to my car looked young and mixed! Thank you guys once again. Keep up the awesome customer service(: read more

Good pizza. Mediocre service. Poor hygiene and professionalism. I think it's a bit gross that the employees don't wash their hands after touching money or helping a customer. They just get back to work like washing their hands isn't important at all. The lady that took my order wasn't very pleased to work there. She seemed off or overthinking something. The pizza was good, the only thing great about my visit here. read more

Don't know why I keep going here. Just because the prices are low I guess. The pizza always sucks. Not enough cheese and sauce. DONT EVER BUY THE BREAD STIX! Got the bread stix for the first time and it wasn't even cooked. And on top of that it was all squashed and don't come with sauce. Poor customer service and kinda dirty place. read more

Very disappointed! They don't make cheese stuffed bread anymore. Wonder why they discontinued?!?!o recently went to Kmart Kapolei and they still make it..... read more

Ordered a lunch combo on my lunch break. Got back to work and it the crust was gummy and uncooked. Called the store and was told to come back and they would make a new pizza and give me a full refund. Went back and was told by the manager I paid by credit card. I paid with cash. Trying to be nice, I told the manager he could just make a new one. He said no, flew my money on the counter and walked away. No apology and no replacement like I was told. Bad food AND horrible customer service. read more

Little Caesars Pizza - This is what it looked like. - Pizza Near Me - Waianae, Hawaii

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It's a cheap and quick fix. Not a fan of the pizza or bread but I loooove their Italian cheesy bread. No tables to sit, this is a grab and go spot. read more

Worst customer service in this place. Workers here don't get a damn about their customers. They really live up to the saying Waianae have bad customer service read more