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    Little Dog House

    2.4 (15 reviews)

    Services - Little Dog House

    Pet sitting

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    Razor cut

    Horrible groomers lazy and abusive to dogs, left razor burn and even cuts because had to use a razor the whole time and couldn't slow down to be careful.

    (The pups back)

    Absolutely worst place to take your dog to. We had taken our 2 dogs there since they were pups. However lately it's been horrible. They gave us THE WRONG DOG!! This time we taken the newest pup there for the 1st time and she was shaved down to the skin (which we did not ask for) down the middle of her back. Nothing else was trimmed. And gave her back to us.

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    6 months ago

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    5 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    4 years ago

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    7 years ago

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    8 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    12 years ago

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    Rocky Mountain K9

    Rocky Mountain K9

    3.7
    (3 reviews)

    My parents recommended Rocky Mt. K9 after their groomer moved there, so we decided to try the bath…read moremembership for our five dogs. The online scheduling was convenient, but the website was difficult to navigate and had several features that didn't work properly. The front desk employee was extremely friendly and helpful when I called about signing up for the free 14-day trial. Our first visit was okay, but the baths were disappointing. The dogs still had dirt on their coats, my hands became dirty after petting them, and I had to rewash parts of them at home. I chose not to complain because I wanted to give the facility another chance. At the second visit, our dogs were noticeably more reluctant to enter the building. Staff also informed us that dogs may share kennels, which concerned me even if they're from the same household. When we picked them up, one of my German Shepherds, Violet, had diarrhea, feces on her tail and legs, and fresh abrasions and swelling on her nose that were not present before drop-off. I was never informed during the appointment that she had become sick. I had to clean and bathe her again after getting home. My partner called to express our concerns, and the front desk employee was again kind, apologetic, and said he would pass everything to a supervisor. Unfortunately, my conversation with the supervisor was the complete opposite. Rather than showing empathy, she immediately became defensive, insisted Violet's nose injury existed before the appointment, implied we were providing inaccurate information, and repeatedly focused on my "tone" instead of addressing our concerns. At no point did she apologize or acknowledge how upsetting it was to pick up an injured dog. We decided to cancel the membership during the advertised free trial. We were told it couldn't be canceled until after we were charged and then we'd have to request a refund, which made little sense for a trial period. We were also required to repay the 40% grooming discount that came with the membership. While I expected that part, it was frustrating considering we were canceling because of our experience. I do want to recognize the groomer who groomed our two poodles. She did an excellent job, and I happily tipped her 20%. I also want to commend the front desk employee for being consistently kind and professional. Ultimately, it wasn't the grooming itself that lost our business--it was the lack of accountability, empathy, and professionalism from management when concerns were raised. If our concerns had simply been acknowledged and addressed with compassion, we likely would have remained customers. Instead, we'll be taking our dogs elsewhere.

    We love Rocky Mtn K9. Their staff is great with our babies. We use them exclusively for Daycare,…read moreBoarding and grooming. We are K9 Club Members, which is the best deal to get all the perks they have to offer. Our dogs get so excited when we pull up to drop them off. It is so reassuring that we have a place to take them where they feel loved. We also recommend their training program. Our dogs did a two week course and it changed our lives. Can't recommend them enough!!!!

    Mandy's Pet Chalet

    Mandy's Pet Chalet

    3.9
    (57 reviews)

    we love Mandy's! They do a great job with both my dog and cat. They always look clean and cute…read morewhen I pick them up

    I'm really disappointed with my experience here. On multiple occasions, the wrong service was done…read moreon my dog even though I clearly communicated what I wanted. While I understand that mistakes can happen, it became frustrating that it occurred more than once. I will say that when the correct service is done, the grooming itself is usually decent, it has just been difficult getting the correct service performed. Toward the end, they did acknowledge the situation, but it felt more focused on what I could have done differently rather than fully taking responsibility. I did want the bath and nail trim, but the most important service I requested was the shave. Unfortunately, the shave was not done. At checkout, I was initially told the total would be around $100 for the bath even though the main service I requested was not completed. I ultimately paid $66 for services that were not what I had asked for. When my dog was brought back to me, I was told he had been shaved to 5/8, which he clearly was not. After reviewing the groomer's notes, I was told he had received a contour and butt trim services I had declined at the beginning when they were offered. I had specifically asked for the same shave he received during his previous visit. I do acknowledge there may have been some miscommunication at the front desk, and I understand that mistakes happen. However, when it happens more than once, it becomes difficult to overlook. I also felt uncomfortable bringing my dog back to have it corrected because I worried I might be viewed as a difficult customer, and I never want to feel concerned about how that could affect how my dog is treated. Customer service and clear communication are extremely important when trusting someone with your pet. After reading some of the owner's responses to other Google reviews, the replies came across as unprofessional and poorly written. While I understand wanting to defend your business, the tone of those responses was disappointing. After giving several chances, I unfortunately don't feel comfortable bringing my dog back. I hope the facility works on improving customer service, as it is one of the most important aspects of running a business.

    Ruffledale Pet Resort & Paw Spa

    Ruffledale Pet Resort & Paw Spa

    3.7
    (53 reviews)

    Upon arrival, we had a very positive experience. The facility was very clean and the front staff,…read morealong with Amber, was very attentive. The technician was kind to our pet, but I was surprised that no one initially checked our pet's temperature or assessed his condition based on his symptoms; we had to remind the staff to do so before we left. Dr. C made a poor initial impression with his curt demeanor. He seemed short and almost dismissive of our pet's situation. For instance, he did not introduce himself when he came in and after a brief greeting, he pointed to the table for our dog and began his assessment without allowing us to provide input. He was halfway out the door before he finally asked if we had any questions. However, It came off as more of a formality versus actually caring if we had any questions and addressing them. The initial interaction, lasting less than two minutes, felt rushed and impersonal, reflecting poor bedside manner. However, Dr. C significantly redeemed himself when he returned with the medications and was very polite and more attentive. Additionally, a gentleman named Alex was extremely kind and helpful, answering many of my questions and putting my mind at ease in the reception lobby. Overall, our experience mostly positive and if I had to point out any areas of improvement , it would be the overall bedside manners that the doctor provided with patients. With that being said, I would return.

    It was my first time boarding my new pup, but the process with ruffledale was pretty great. We had…read moreto drop him off for a free two hour behavior assessment before he could be boarded. They were also very strict with all vaccinations. I forgot to send my husband with some of the copies and we had to quickly get them emailed over before they would let him enter - which is great! My dog passed his assessment and stayed here for seven days over Thanksgiving. The price was fair and when we picked him they gave us a little treat bag and report card. My dog seemed to love it and he was always chilling in the middle of the pack when they would post anything on Instagram. Downfalls: despite strict vaccination requirements my dog still got kennel cough. He recovered quickly and it wasn't anything severe, but still a bummer. He also had one or two scratches on him. I'd imagine he was playing rough and it wasnt anything serious since his report card was all positive, but it's still something I'll watch out for if he goes back.

    Dawg Gone Pet Salon

    Dawg Gone Pet Salon

    1.9
    (7 reviews)

    ZERO STARS!!! The negligence of the groomer in this place KILLED my dog MAX. The groomer did not…read moresecure him and let him into food she kept there for her own dogs. He gorged on it, he had allergic bloated within hours and suffered a stomach torsion. She lied to hide her negligence when I ran to her frantic to get the details of the food he ate while he was there. Told me what she fed her dogs but that she never had any on the premisses.. kept lying when I went to Smiths and bought a bag of what she said she fed her dogs (Beneful) and proved he ate the same stuff. Kept lying when I went back a third time (while my boy was fighting for his life at the ER) and presented her with her dry food and a bag of the 'evidence' my boy vomited undigested. I have no words for how devastating this was for my family and mostly Max. My baby suffered agony and because of the time she wasted lying to me and my vet to save her own ass... my dog ran out of time. As a consequence Max had be put to sleep 12 hours after collecting him from his "groom'. Thank god my other 2 dogs she had that day were unharmed. I will NEVER get over the trauma leaving him there and paying and tipping that woman to essentially end his life in 2017 at the age of 7. Adding insult to injury I received a phone call from them recently offering me a discount grooming package for my dead dog. I explained why I would never bring a living creature back there, only to receive 3 further 'individual' calls that day with the same offer for every one of my pets they didn't manage to kill but had on their books. ZERO stars I tell you.. hear zip from the owner not a call a card of an F you! They should close!

    Took my dog in for a haircut, 3 hours later I called to see if he was done I was told he peed in…read morehis kennel so they had to wash him that would be 45 more minutes. I told her he's never done that before ever!! Didn't hear anything so my husband shows up 1 hour later and my dog is soaking wet! They told him it would be 10 minutes to dry him off because he peed again. What? So my husband took him out to pee and noticed his foot was bleeding so back in he goes and they wrap his foot up with the excuse he must have cut it in the kennel. Well on the way home he's bleeding everywhere, we later find out its from his tongue that is split. I call the vet rush him in and he has to have surgery to repair his tongue. I believe they used the pending excuse to keep us away so they could stop his bleeding. Also he didn't even smell like he was shampooed. Never never again!!

    Little Dog House - pet_sitting - Updated August 2026

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