Perfect spa day from beginning to end! I received a 50 minute facial an 80 minute massage, it waschefs kiss!!!! Highly recommend if your looking for a luxury spa experience! read more

I booked a massage at Live! Spa hoping for a relaxing experience, especially being 36 weeks pregnant, but the entire process caused me more stress than relief. My original appointment was scheduled for April 16, but when I arrived the receptionist could not find my reservation. My best friend, who booked it for me, eventually helped them locate it, but by then my appointment time had already passed. I was told it would be rescheduled for April 22 at 12 PM. When I returned on April 22, another receptionist, Precious, told me there was no appointment in the system again. I was then told my original holding fee had already been used, but I could receive a refund after speaking with management if I placed another holding fee for a new appointment on April 23 at 2:30 PM. After finally attending the April 23 appointment, I asked about the refund I had been promised and was then told by another employee that I could not be refunded even though all of these issues were caused by staff errors, not me. I came for a massage to relax during the final weeks of pregnancy and instead left feeling frustrated and more stressed. The lack of organization, poor communication, and conflicting information from staff was extremely disappointing. A spa should be peaceful and professional, but this experience was the complete opposite. read more

I had the pleasure of receiving a massage recently here and though it was pleasant, I wouldn't say it blew my mind. The waiting lounge area was nice, and throughout the place, they had plenty of mini fringes with water stocked up, which was great. The awkward part for me was waiting for my massage. I had an appointment at 1 and no one came to get me, so a little before 1:15 I ventured out into the hallway and found my masseuse. The massage started out pretty good, but the latter half, I felt was wasted while she spent more time going back and forth getting the hot stones than actually massaging me. If I went back, I would prefer not to get the hot stones. The other small mishap was that we initially booked a facial with the massage and I found out that the facial was canceled when I arrived at the spa. They said they called my husband (who booked the appts) but he had no missed calls or voicemails. We later did find an email that had only the massage, so maybe that was their way of letting us know? It was a bit confusing. The best part of my experience here was probably the steam room. It was my favorite part of it all. read more

Live! Spa - Day Spas Near Me - Hanover, Maryland

I do recommend this Live Spa day! This company and co workers are very much kind and friendly. I highly recommend Corie Layne, she did a fantastic job and my body feels great. The Room was very clean and smelled amazing. Corie took her time with a fantastic lotion and made me feel very comfortable. I recommend buying a lotion because I buy it. I can't wait to go back again. read more

I have been to countless spas across the DC metropolitan area, but nothing prepared me for the experience at Live Spa at Maryland Live. From the moment we arrived just after opening until nearly closing time, we were completely immersed in luxury, professionalism, and top tier service. Katia, the hostess, was phenomenal. She pulled out all the stops and matched me and my guests with exactly the right talent for our needs. Her intuition, warmth, and attention to detail elevated our entire visit. It is rare to feel so genuinely seen and cared for in a spa setting, but Katia made sure we had everything we needed before we even had to ask. The facilities were immaculate, the treatments were exceptional, and the atmosphere was serene and rejuvenating. I truly cannot believe I had not visited sooner. I will absolutely be back and bringing friends again. If you are looking to unwind, recharge, and feel truly pampered, this place is a must. Pro tip: Ask for Deja for a massage that will reset your entire body and Taylor for a facial that will leave your skin radiant. To top it all off, the manager personally followed up to make sure our experience was amazing. That kind of care and investment says it read more

Chantay and Matt were great for a couple's massage! The warm stones were a delight as was the lounge. Chill vibe.

I really enjoyed the spa, services and amenities. I moved to the Hanover area a year and half ago. I enjoy a good hot steam after a long day of networking and computer work and could not find a large, new spa that included a steam facility anywhere nearby. The lockers, massage therapy rooms and the steam rooms were all state of the art and clean. The staff were kind and attentive. My mom is visiting this week and I booked a spa massage for her this weekend too. read more

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I thoroughly enjoyed the spa and fitness center at Live. I received the Live Signature Massage with Peppermint Oil. I had a choice of oils between Lavender and Peppermint. The massage was much needed after attending boot camp and having sore muscles. Minta was friendly, professional and an AWESOME massage therapist. The ambience was both relaxing and beautiful. The fitness center was very nice too. It provided the equipment that I needed to get a great workout while staying at the hotel. I am thinking about returning tomorrow for a body treatment, time would not permit it today. I would definitely recommend this spa, it a great place to retreat and revive yourself. read more

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I had my very first facial with Crystal at the spa. The welcome by Manager Hannah and tour throughout was inviting and explained so well-how to use the locker and the amenities that could be used before and after the service. The luxurious robes were such a treat. I was welcomed into the waiting area to enjoy infused water and a snack prior to my facial, which relaxed me thoroughly. Crystal explained all of the products in detail before using them-how they would feel, cool or warm to the touch; how they would perform on my skin, and the benefits I would experience after. She made sure I was comfortable with steam and the warm towels that would be applied. Although I felt comfortable and relaxed on the table while the soft music was playing, she put my mind at ease. To my surprise, she even massaged my arms and hands! Following the facial, I was escorted back to the lounge area for my choice of beverage from the menu, and a snack bag. The whole experience was educational and invigorating for my skin. I left feeling glowy, treated by a professional in a reasonable amount of time, and handled with the utmost care. I will definitely be returning! read more

Live! Spa - Facial and Massage at Live! Spa - Day Spas Near Me - Hanover, Maryland

Everything about this place is luxurious, thoughtful, and memorable. Excellent experience! They were so professional and knowledgeable. My massage and body treatments were so relaxing, i fell asleep so many times. Lol. They listen to your needs and make sure you are happy every step of the way. The feel was very calm and serene throughout the entire spa. The staff is remarkable in how they made us feel special with every encounter. A delightful place to relax, enjoy, and recharge. Excellent customer service! Highly recommend...!!! read more

Beautiful and very relaxing. They also had some tasty snack options that were very good. I would recommend.

Relaxing. Restorative. Serene. Upon first arrival, the ambiance of the calming music and soft welcome from the attendants instantly aided in soothing my soul. Alluring décor and spacious Locker Room accommodations are paired with a luxurious robe and sandals for comfort. Secure lockers to safeguard my personal belongings was convenient and much appreciated. After getting comfortable, I soon found myself cozied up in the coed lounge with ice-cold, watermelon infused water and refreshments, with a quaint menu of optional items available to further enhance my day at the Spa. My massage therapist, Qwaisha, was very professional in her introduction and reviewed my needs ahead of my 50 minute custom massage, checking to ensure my comfort with pressure, temperature of the heat treatments and customizing the oils used to my preferred scent during my service. (I would've welcomed an orange bergamot type scent over the lavender or eucalyptus options but perhaps that's an option that may be offered in the future.) After almost an hour of tranquilizing relief of my general fatigue and stress in my most tense areas, I was gently guided back to the lounge for a glass of Prosecco and water before further enjoying the amenities of the Ladies Locker Room where the steam room boosted my leisurely spa adventure at Live! (Next time, I need to grab one of the delightful candles that were available for purchase so I can recreate the refreshing aromatics at home!) Overall, I'm looking forward to my next trip to Live! Spa and will absolutely bring along a friend to enjoy the amazing services and treatments, as well. Give it a try, you won't be disappointed! read more

I booked a massage, and the service for it was amazing. My greeter was very helpful and explained where everything was and how things worked. The tranquility room was beautiful and relaxing. Absolutely enjoyed the refreshing watermelon infused water. I loved the other amenities they had to offer, such as the steam room. read more

Live! Spa - The robes offered to wear while in the facility were very comfortable too! - Day Spas Near Me - Hanover, Maryland

I had message there and it was amazing; the atmospher, the staff, and I love the steam room.

The best spa experience I've had ever. I've been to many spas and med-spas, Live! Spa is the best of all the ones I have been before. Everything is top of line, the quality of service is beyond compare. read more

Had my first experience a few weeks ago and it was amazing. The staffs were very attentive and the massage was very relaxing. My massage therapist, Treasure was great. She made sure to focus on my trouble areas. read more

We celebrated a milestone birthday with a spa'rty at Live! Hotel Spa and everything exceeded our expectations. The spa facilities are serenely beautiful with spacious, modern well-designed spa suites available. Treatment rooms and lounges were aesthetically pleasing. All of us were beyond satisfied with our massages/facials. We ended the day with spa lunches that were plentiful and delicious, especially the tuna nachos and miso salmon. Most of us took home leftovers. The staff was extremely courteous and attentive to our needs. Making the arrangements for a party of seven was a breeze. We had such a great experience that we're planning another milestone celebration there in the near future. read more

Live! Spa - Enjoying the spa coed spa lounge - Day Spas Near Me - Hanover, Maryland

The service and staff at the spa and fitness center was GREAT! The facility was beautiful and relaxing. My husband and I went there to celebrate our anniversary with a couples message. We were greeted as soon as we walked in the door. After check-in the message therapists were waiting to take care of us, and that they did. Dillyn was amazing! The therapist that my husband had was great also. However, I don't remember her name...sorry. They were both so nice and professional. The massages were amazing and after our messages we had a bottle of complementary champagne waiting for us. We thoroughly enjoyed the atmosphere, the great customer service and messages that we received. I definitely recommend checking it out! My only disappointment was the steam room had been down and was still not working on the day we were there and I was looking forward to enjoying that amenity as well. Otherwise, I would have given them a 5-star rating. read more

Live! Spa - Day Spas Near Me - Hanover, Maryland

Spa recently reopened. Beautiful design, very clean, service was outstanding.

The Live! Spa was a great experience. I came in for a facial and my esthetician (Crystal) was fantastic, she was great at checking in to make sure i was good as well as explaining what she was doing and balancing that with great quite relaxing time. The spa was really nice and the all the people there were very helpful and friendly. One of the nicest in the area. read more

Amazing experience with the new spa services and personnel. A definite recommendation to all guests of Live! Casino.

After visiting two times to the spa, I am convinced that the Live spa is a relaxing space one should visit. First, valet parking is validated in the spa. So, feel free to pull up to front door and head straight to the elevators, up to second floor. I experienced a pedicure on my first visit, and a full body scrub on the second trip. I left thoroughly relaxed after the scrub and moisturizing treatment. Ladies and guys, there is nothing more important than being moisturized and having glowing skin as the summer approaches. The treatment was from head to toe. I followed up with lunch in the coed relaxation room. This was a much better dining experience than my first, and I enjoyed my lunch of oysters and cesar salad. I hated to leave and drove home thinking of how relaxed I felt. All I could do was sleep and hydrate afterwards read more

I called to schedule a couples package for my anniversary. There was no answer. So I left a message. No one called me back. I sent an email requesting the couples package appointment on a specific day and time. They asked me to call. I emailed back saying I had already called and did not hear back. 4 days later, I still have not heard from anyone. read more

Everything about this place is absolute Zen. Very calm relaxing atmosphere. The moment you step off the elevator you feel like you're in a different world. Every aspect of the spa was absolutely beautiful. The coed relaxation room was a nice oasis to relax in before and after my treatment. There are even areas to relax in inside the locker rooms if you're looking for a little more privacy. My massage and facial were absolutely splendid! I felt like a completely new person when I was done. The front desk staff and spa attendant were very polite, professional, and very welcoming. Honestly everyone I interacted with was amazing. A truly wonderful experience. Next time I'm in the area I will definitely be making a return visit. read more

It was my birthday weekend and my daughter and I chose to get a couples massage. Dillyn and Nina are amazing. So professional, and great at what they do. I was relaxed enough to fall asleep and start snoring. I'll be sure to let my friends know where to go when they need to rebalance and center their chakras. I feel refreshed and I can't wait to go back for a body treatment. My only concern....was not receiving a product recommendation sheet during my checkout. read more

Incredible experience! Gorgeous spa and such friendly service. My massage was one of the best I've ever had. The relaxation room is so comfy. We had lunch at Davids after - I highly recommend the crushes! Perfect girls getaway for the day. read more