Charm Root Massage is a well designed, cozy, and comfortable spa that provides a relaxing massage…read moreexperience. Located in the Solantra Office suites, Brittany provides consistent relaxing sessions, aided by hot stones, heated oil, and gentle hands that lulls you away to sleep.

From the owner: At Charm Root Massage, Brittany combines her extensive knowledge with a creative vision to offer a…read morepersonalized and transformative experience for each client. Her approach integrates traditional methods with innovative practices, ensuring a unique and effective treatment tailored to individual needs. Brittany’s commitment to excellence and her dedication to her clients' well-being are evident in every session. Her warm, intuitive touch and meticulous attention to detail create an environment where healing and relaxation flourish. With a strong belief in the power of massage to enhance overall health and quality of life, Brittany is excited to welcome you to Charm Root Massage.

Came here for a little while since it was a convenient location and was doing cost savings (cheaper…read morethan my usual/preferred higher end spas). The price isn't bad if you're value shopping (you get what you pay for though). Lobby area is neat, front desk lady Felicia is always pleasant. Tried a few different therapists and ended up sticking with Leon, who does a good job. It's what you would expect for a midtier spa chain basically. Improvement areas: 1. Annoying how the chain is set up to only offer 50 min (vs 60) and 80 min (vs 90) massage sessions unlike every other place. Gives off the impression that they're being stingy with time given to clients. 2. My first couple visits each time I felt like I was being sold to by both the receptionist and therapist which was weird. People go to spas to relax, so go softer on the selling. Membership should only be brought up once by receptionist. PRO TIP: While the membership does save you a bit of money if you know you're using it at least once a month, just know there are add on fees for extending to 80 mins and adding deep tissue. You also have to specifically request that you want deep tissue as an add on, it's not a given. it's tricky getting out of your membership- if you do end it, make sure to call at least 30 days PRIOR to the monthly renewal date or else you'll have another 2 months' worth of charges on your card.

5-star experience at the Owings Mills location! I had a wonderful time getting a facial, and the…read morelady who attended to me was super nice and calm. I was completely relaxed - so much so that I might have dozed off! The spa was spotless, and the vibe was great. They even helped me track down a lost gift card. Since I was the first customer of the day, I got to see the spa in all its cleanliness. Check out the pics! "

My massage on Friday 1/30/26 with Tarlana.F was not okay. She has good strength but started on me…read morelate and finished 10 minutes early. When the session was over I tipped her $30. She counted it out in front of me and said she usually gets more than that. I told she didn't even get my arms or hands and finished early. It is very unprofessional of someone to complain to a customer about the amount of the tip. Which I thought was appropriate for the service. I left feeling attacked when I should felt relaxed. I will not be using her again and possibly that location.

Worse experience ever. I have been to one back home in Tucson,Az so when I moved to Maryland I…read morethought I would go here. Front staff was nice. But massage was terrible I left there feeling the same way I went in. And to make things worse I now have contact dermatitis. I started to have an itch to my left hand and it progressively became worse. A rash developed on both my arms. I now have added expense of an urgent care visit with medications. I also have to use a special body wash and lotion. Never again will I go here or any Massage Envy.

I had a leg-focused massage with Joselyne as part of my triathlon training, and it was exactly what…read moreI needed. She clearly understands how athletes train and where we hold tension. The session was targeted, intentional, and very effective--calves, quads, hamstrings, and glutes all got the attention they needed without feeling rushed or generic. What stood out most was how she adjusted her technique based on my training load and performance goals. I left feeling noticeably looser, more balanced, and ready to get back to training instead of feeling beat up. This wasn't a relaxation massage--it was true recovery and performance-based work. If you're an endurance athlete, runner, cyclist, or anyone training hard and looking to improve recovery and mobility, I highly recommend Massage by Joselyne.

Joselyne by far has the best massage service in the DMV! She cares about her clients well-being and…read morealways gives excellent massages. Definitely get an appointment with her your body will not regret it.