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liverpool diner

4.1 (11 reviews)
Closed 6:00 am - 7:00 pm

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2 months ago

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3 months ago

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6 months ago

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4 months ago

Hard to get into parking when traveling east. Food is bland. Service was quick. Clean environment.

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10 months ago

Great American style cooking and excellent conversations with locals. Really good service too!

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2 years ago

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3 years ago

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Review Highlights - liverpool diner

Clean, bright homey atmosphere.

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The Kind Cafe

The Kind Cafe

4.6
(114 reviews)
17.6 mi
$

I have been coming to this place for a long time and, until today, had no complaints…read more Today I brought in a coffee from the coffee shop down the street, thinking nothing of it. In fact, I thought that a place called "The Kind Cafe" might appreciate someone supporting another local business. Instead, I was told to cover up my coffee with a sleeve. It struck me as a very odd request, but I complied anyway. After that, the experience became increasingly uncomfortable. I overheard the barista making comments to other customers such as, "Thanks for choosing our place for your drink order." Given the context, it felt very clearly directed at me. The comment was made publicly, in front of other customers, and came across as an attempt to shame me for bringing in a coffee from somewhere else. Then he asked me what kind of drink I had gotten. After I answered, he responded, "Oh, I thought it was something special," with a tone that felt sarcastic and dismissive. At that point, I asked him directly whether I had offended him by bringing in a coffee from another business. He told me that outside drinks were not allowed but delivered the message with an attitude that felt unnecessarily hostile. I explained that I had never been informed of this policy and genuinely did not know. I also told him that I felt he was trying to make me feel bad about it. His response was essentially, "I wasn't trying to make you feel bad, but whatever." The policy itself is not the issue. Had someone politely informed me that outside drinks were not allowed, I would have respected that immediately. What bothered me was being publicly embarrassed and treated with passive-aggressive disrespect over what was clearly an innocent mistake. I've been a regular customer for years and order from this place nearly every week. This was the first time I had ever brought in a coffee from somewhere else. Being treated this way by both the owner and the main barista was disappointing and completely at odds with the values this business claims to represent. For a place that calls itself "The Kind Cafe," this was one of the least kind customer interactions I've experienced in a long time. Perhaps this is an opportunity for some reflection on what kindness actually feels like from the customer's side of the counter.

Super cute spot. Matcha smoothie was the best thing I've ever drank! Vegan options for food and…read moredrink!

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Cafe Ordering
Cafe Ordering
OG olive tree wrap
OG olive tree wrap
The Kind Cafe

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liverpool diner - diners - Updated July 2026

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