Today was their last day. I managed to get one last shopping stop in as they were literally packing…read moreup the stuff left. They had a bunch of stuff for free outside for anyone to take, which says a lot about this business. Just bought a home and Mik, Lacy, and Frank have all been helpful in helping me figure out what is useful and what might not be. Will definitely be taking my business to see them for their excellent customer service at the South Shore location even if it is a farther drive from my daughter's preschool because I appreciate their honesty and loyalty to the customer's goals and needs. Will definitely miss the 50% off but I enjoyed it while it lasted! Thanks Mik, Lacy, and Frank!

Pagano's Hardware on Central Ave is Alameda's hometown hardware store. Before you even think about…read moregoing to Home Depot, you see if Paganos has it. I used to shop at the old Lincoln Ave location. You had to ask someone for help to find anything. Same is true at the Central Ave store. The store is packed with merchandise. The other day I was walking around the store looking for wall clocks and bug bulbs, and a store person had to help me. BTW, the store people aren't there to watch for shoplifters. They're there to help you find stuff in a semi-unorganized store. What? Someone is going to steal a bag of anchor bolts? Maybe run out the door with a shop vac? And Yes, they make keys. Pagano's Hardware on Central Ave is in Neptune Plaza at Central Ave x Webster St. Parking in lot, and meter parking on street.

One of the biggest Ace hardware stores I've seen with lots of items in stock. I recommendread more

What every hardware store should be. I have never been disappointed. The staff is insanely…read moreknowledgeable and very courteous. They somehow have any weird part or tool you need. Just ask. It's REALLY impressive. Seriously, do not waste your time going anywhere else!! They aren't overpriced like you get at a lot of stores. You definitely will not save any money by going on-line or to huge warehouse store, so don't bother. Come here first and get in on the secret! Shout out: Kent had helped my on my last visit. I had arrived shortly before closing Sunday, because I thought they were slightly open later. Very thorough and cheerfully made me a couple keys despite the time crunch. I felt very appreciated. Thank you. I've also been helped before by Patricia, who very knowledgeable and a joy. She is very impressive. I don't normally write reviews but this place has constantly impressed me so many times for years...you will not regret becoming their customer!!

Very helpful staff! I went in here to look for oven cleaner, and I was advised to use a heavy…read moredegreaser instead. Hey, makes sense. Lots of choices and prices.

On the island we have 2 hardware stores and close by in war torn Oakland is a Home Depot. The…read morehardware store at South Shore is convenient if shopping at other stores in the center but the problem is I usually have to go to the other hardware store to actually find what I need. The other store....Encinal Hardware. Granted neither place is going to have the quantity and breath of products as Home Depot. Given that, I almost always find what I need at Encinal Hardware. Growing up I was in hardware stores all the time so I love the old style multi tiered nail bins among other things. The isles are narrow but navigatable and packed with just aboit everything you might need. The staff is as knowledgeable as any I've seen. I usually know exactly what I want but I have had some assistance with getting custom cut items in the back. I have also overheard staff helping other customers who have no clue. Staff is alway patient, polite and helpful. From now on even if I need something at Safeway or TJ's at South Shore I'll go out of my way to come here for hardware needs.

I was at the South shore shopping center in Alameda, and came in here to pick up a few items…read more Everything was pretty easy to find, well organized also. You can tell this place is popular with the local residents. Because it's popular, I wasn't able to find everything, that's understandable, and it's not big, like my usual store in San Leandro. But still, this is a very good hardware store!!

I like neighborhood and community stores like this. Pagano's has a decent selection of home repair…read moreand supply items at reasonable prices. Go here if you want to get a replacement nut, bolt, screw to purchase a la carte. They have light supplies of garden needs and other pantry/household items. Key cutting services are available at a counter in the back of the store with prices ranging from $3 to $5 per key. $1 special on Tuesdays for 1 key. Located in the South Shore Shopping Plaza with plenty of parking. Apparently this store has been an Alameda business for generations. They used to be located on Lincoln Ave and have another store at Webster and Central.

I'm not sure why I enjoy shopping here but the idea of "having to go to the hardware store" makes…read moreme smile, in contrast to pretty much every other errand. Very helpful and available staff.

They usually have everything we need. Today's quest was a door stopper, the kick stand kind. We…read morefound it by going up and down a couple of isles. Usually we see an employee soon as we arrive and are able to as them for directions, but sadly not this time. That is something I appreciate coming here is there is usually someone to greet you and point you in the right place. There was one gentleman that made a comment on my taking pictures, but he didn't have a vest on or asked if he could help me find something. They have added new signage in their parking lots telling you to move all the way forward so can pass you as the parking lot is tight. Parking is an issue at times as it's a small lot. We've had to park on the street before near their garden center. Overall this is a solid hardware store with usually easy to spot employees, that are happy to help you.

I really want to support local businesses like Cole Hardware. In a world dominated by big-box…read morestores and Amazon, it's great to have an independent hardware store serving the community. Unfortunately, this visit was frustrating. I placed an online order that was estimated to be ready in 15 minutes. I intentionally waited an hour before coming in, but I still had to wait while my order was put together. It honestly would have been faster to walk the aisles myself, grab the item, and pay at the register. What disappointed me even more was the customer service at the front counter. The staff I interacted with came across as dismissive and unfriendly, which made the experience feel less welcoming than I expected. I genuinely want to keep supporting Cole Hardware because local businesses matter. I just hope they can improve the online pickup process and provide a friendlier customer experience. Those two changes would make a big difference and would keep me choosing them over the convenience of Amazon.

OMG. What a gem. A hardware store with everything you could need, laid out in charming, organized…read morefashion. The staff went above and beyond. And I struck up a neighborly conversation with the people in line with me. Support this place. In a world of heartless Home Depot's we need to keep a gem like this alive.

I bought vinyl from this store. They have a lot different varieties to select. The price is very…read moregood compare to big stores. Overall I am very satisfied with the quality.

This weekend I needed parts for a vintage lamp I had just bought. I walked in carrying the lamp and…read moreno sooner had I said "I'm looking for the globe that goes with this" than the guy working there replied "We can't help you." I was surprised to be dismissed so quickly so I made the motion of looking around like I wanted to see some options. I gently pressed and he again stated "We can't help you." Then he told me to go to Bed Bath & Beyond. 1. I was there because I wanted to support a local business. I could have easily tried Lamps Plus first 2. Before you summarily dismiss a customer, maybe show her the globes you DO have and explain why they would or wouldn't work for her particular lamp 3. This is a 60-year-old lamp...I doubt Bed Bath and Beyond would have what I need So I went to Ensler Lighting in Berkeley and spent my $$ there instead. At first the guy at Ensler also wasn't certain he had what I needed, but guess what? He took the time to look around and experiment and ultimately he was able to jury-rig something that worked great. Imagine that?

thank you for the great customer service once I explained I am not an expert at buying.paint It was…read moreexplained to me very well. I even got a little bit of customization. I'm very pleased. My wall should look great in my kitchens

Firstly, let me tell you that after all these years this company has not faltered when it comes to…read morecustomer service. I had a great educational experience with "Gabriel" who answered all my questions about paint application on each surface I was painting. Now that the project is completed, we are very pleased with the results! Thank you Sherwin Williams for hiring great people who help our community!

We remodeled our kitchen without a designer and I was happy to find Sincere Home. The best part of…read moreSincere Home is Kevin - they should give him a promotion! We visited several cabinet stores and most places only had MDF cabinets, but we wanted solid wood so that it would last longer. However, we didn't need fully custom cabinets. MDF cabinets are much cheaper around $5K for our project, but we ended up spending about $25K on ours, which were made in America. Kevin was able to lay out all the cabinets for us and discussed functionality. We're very happy with our lazy Susan corner cabinets, and having built in trash and microwave cabinets. He also helped us update the design after the demo too. Kevin's design was really helpful and we even used them for submitting our permit. I think a designer would have charged at least $5K, but I had a clear idea of what look and materials I wanted so and I was glad to commit the savings to better materials. 4 stars instead of 5 stars, because I think the management is very inflexible. We received the wrong size trash cans and I had to purchase my own, but did not receive even a $100 credit after spending so much there.

I had a bunch of friends that used sincere home decor for their cabinets. I was lucky enough to use…read morean amazing designer who was really really smart. Kailin Huang. My kitchen was really complex and she tirelessly tried to find a solution for me with their products. I had too many complexities to use the cabinets from this company. However, my designer was absolutely amazing and I would recommend her in a heartbeat.

I also switched from CVS to Versailles when CVS continunally did not have the prescriptions I…read moreneeded in stock and would not get them in for weeks. Versailles had them in stock and I picked them up the same day. I am thrilled to have moved my prescription to Versailles pharmacy. No line, sweetest pharmacist and just a much better and friendlier experience than CVS.

This is the best pharmacy in the Bay Area. They are always friendly, professional, and helpful…read more They remember your name and help troubleshoot when issues come up with prescriptions and the insurance process. Support this amazing neighborhood gem.