hancock has an amazing outdoor environment and the food is…read moreamazing the chicken has a ton of flavor and the staff is very nice.

Excellent chicken. Came here with my parents and my kiddos. My mom and I ordered the slushie flight…read moreto try all the different flavors of alcoholic slushies. The slushies in the flight are tiny, each is in a shot glass. Expected them to be a bit bigger but they were still tasty. The John Daily was the best. They have non alcoholic slushies as well. We got my 2 year old a Shirley Temple slushy which he was obviously a big fan of. Food was excellent. We got the loaded fries which I will definitely get again. I ordered tenders meal and got mac and cheese with it which was very good. They also have family meals which are take out only. We will likely do one of those next time.

The customer service is 2nd to nobody! I had the Le College dropout burger and it was out of this…read moreworld delicious, the tomato jam they put on it had me kinda skeptical but it was my favorite thing on the burger. The Rust fries are super crispy yet pillowy inside and the flavors all go together so well. Really cool vibes as well, I will definitely be a customer for as long as I am alive and they are in business!

Went to the Black Napkin yesterday for lunch and it was pretty darn great…read more Best burger and fries I've had in forever. The young lady taking the orders was so friendly and caring. Highly recommend

I ordered the chili cheese, Polish sausage and the chili cheese fries. The presentation is as good…read moreas it can be for this type of food and they did a nice job with keeping the menu basic and simple. The taste of the Polish dog was good. the bun was soft. It was portioned correctly. It just was very bland compared to what else you can get in Grand Rapids. The chili cheese fries also were not horrible but I wanna say they were great. It is just gas station cheese and chili from a can. Again, not horrible just nothing special. Overall, I probably wouldn't recommend this place but I also want to steer someone away either especially if you are drunk and at the bar across the street. I'm sure it tastes much better. That being said, I think it's a perfect restaurant for its location. There is not a ton of competition directly next-door or across the street. And technically, the Bar across the street has food of a similar quality however it is a nice alternative It's up to you. There's much better places in town for hotdog however, I would give the spot another shot to try the Italian beef. I have heard it is not excellent, but I have not had it Personally.

How has it taken me this long to get here?! Seriously, it's…read morebeen on my radar basically since it opened, and I keep hearing about it, but just finally made a plan to try it out. My cousin and I sat at the bar, and you can get full service at the bar. She ordered a hot dog and I had a pizza. The hot dog came with that weird neon relish, in typical Chicago fashion, and was on a poppyseed bun. The fries are crinkle cut, and I don't know what seasoning they use, but it was so good! A little sweetness mixed in with the spices. The pizza was good; thin crust and cut square style like they do in Chicago, which I forgot about and kind of hate. I should've asked for silverware, but didn't. Next time I'd ask for it pie cut instead. The flavor was really good though. It was a bit pricey for what it was - it was a 12" pizza, and each topping an additional $3. $21 just seems high to me for a thin crust pepperoni mushroom pizza. I had draft beer and my cousin had a mixed drink. She had no complaints about hers, and mine was quite good! So many places draft beer tastes a little soapy, whether it's the way the clean their lines or how they wash their glasses, but I didn't taste any of that here. There aren't many choices on draft but was a good variety. They also have a full bar and lots of canned beverage choices. They don't have the healthiest menu, but that's not surprising since they're known for Chicago hot dogs, Italian beef, and pizza. If you know what you're going for it's perfect! The vibe is good. The space is pretty open, gets a decent amount of light, is clean, and there is parking! The restrooms are tiny, but clean, and I appreciate that after you wash your hands the door opens out so you don't have to touch a handle. We went on a Monday after work, which does turn into karaoke night, but we had time for a couple drinks and food before that really got going. It also wasn't crazy in there and we could still carry on a conversation at the bar without having to yell. I'm glad I finally made it in, and fully appreciate having them in the North Monroe area. I will definitely plan to have more happy hours here!

This place is an awesome, eclectic, and personable spot with incredible food as well as service…read more The BIzzy Grizzys or whatever they called them were one of my favorite appetizers ever, and I don't typically like things like that. At first I was hesitant because of the price, and it being biscuits, but they made me eat those words and more. It was like a large biscuit muffin top with jalapeño, cheese and honey glaze (I think) and it came with a white cheddar cheese sauce to dip it in that was outrageously delicious. For a guy who hates cheddar biscuits, I've got to say I'm blown away. My wife ordered the steak with fingerling potatoes and carrots. It was on the pricier side, but yet again well worth it. The steak was cooked perfectly, and the veggies were pretty good too. They had live music playing as well tonight. It was a jazzy kind of vibe and it didn't over power anyone talking or anything. The guy had some serious skill too. To top it off, we had some pretty killer service from everyone there. From the hostess taking our names, random servers walking around, and our fantastic server (I forget her name but she was blonde and worked upstairs and had a a really great attitude. The expo or food runner dropping our food off anticipated us possibly needing an extra plate and brought one without asking which was super awesome and ended up coming in handy ( I knew my wife wouldn't finish that steak alone) and she brought it without asking and was ready with a smile to get more. I used to be a GM (I hate when people use this saying but...) truly I know how hard it is to find good workers and the folks running it here seem to have it down. I come from a place where you have to drive 100 mi or more for average service. So seeing exceptional service is really almost too good to be true. I'd definitely stop in for a bite. It's worth every penny. We'll be back for dessert, they have seasonal crème brûlées!

I dined at TOG today for a business lunch and, unfortunately, my experience was very disappointing…read more At the end of our meal, I asked for a to-go box because I had barely touched my food. My guest and I spent most of our lunch talking, and I left with nearly an entire meal. About 20 minutes after leaving, I realized I had forgotten my box and immediately called the restaurant to see if it was still there. The young lady who answered the phone asked where I had been seated. I explained that I was at the very first table at the front of the restaurant. Within seconds, she told me there was nothing there. Her tone made it clear that assisting me was not a priority. Given that the hostess stand is located at the back of the restaurant and I was seated at the front, I do not believe there was enough time for her to actually check before dismissing my concern. After I sent an email regarding the situation, the hostess responded that she had walked through the restaurant looking for the box. Based on the timing of our phone conversation, I find that difficult to believe. In her response, she also stated that she checked with the servers after our call had ended, which suggests that no real effort was made while I was on the phone. What is most disappointing is that I am a regular customer. Today, I paid $56.00 for lunch for myself and my business guest. Between a server who was largely absent throughout the meal and the dismissive interaction when I called about my forgotten food, the level of service fell far below what I have come to expect. Everyone has an occasional bad day, but customer service is often defined by how issues are handled after something goes wrong. In this case, I felt dismissed rather than helped. Unfortunately, after today's experience, I do not plan to return.

10/10 for my household we have Rika's every week or more season to perfection always made to orderread more

I had the awesome crack wings and fries combo. It took the owner about 20 minutes to prepare but…read morewell worth it. The guy is friendly and knows his stuff. The restaurant is small in an industrial part of town with customers picking up to go orders from time to time. I ate at a table.

Staff on Division Burton st always do a great job fast fresh hot food Friendly staffread more

Dispatch is better than Popeyes. No bueno cupcakes or curds. Do better, let's get Jets.read more

The food is always good, and the workers give good service they seem to work well together.The food…read moreis served promptly and the ambiance feels warm and friendly

Great food served quickly and with a smile. Immaculately clean. Impeccably run. Every worker was…read moreperforming a side task during down time, adding value to the customer experience. Any business would be proud to be so well run.

Waited a burger but didn't want fast food. Looked up burger joints near me and found this site and…read moreglad I did because it was Delicious. Tried the mad for mozza burger and it was mad delicious

From the owner: With a focus on high-quality ingredients and big, bold flavor combinations, The Burger Den is…read morecookin' up the classics you expect--and the crafty concoctions you don't--and then partnering with your favorite delivery apps, so you never have to leave your couch. And since it's brought to you by Denny's, the people who invented America's diner (and stay up as late as you do), you know you're gonna find the tastes you want when you want it.