We had a set time scheduled for service. When the time was 30 minutes past, I called the company and they explained the service man was running late and they did not have a phone number to let me know. Considering I took time off work for the scheduled time frame, this was VERY upsetting. I tell you what, BRENT SAVED THE DAY! His kind attitude, his sincere apology and his quick skill changed my entire experience from one of frustration to satisfaction. On top of that, when I was sharing my frustration with the office team, their continued patience, understanding, and their immediate ownership helped me let go of my own negative feelings. They did a GREAT JOB on replacing our entire garage door motor. I recommend Local Garage Doors to everyone. read more

We had a major problem with our garage door and it was stuck in the open position. I called our house warranty company and had to leave a message. The very next day Tyler showed up early morning to help me out. He was so efficient in getting the door taken care of. He also let me know that our warranty would not cover our problem but since it was an easy fix he charged me the basic service call price which would have been the same as the warranty copay. The best part was Tyler told me I could call the company 24/7 if I ever had a problem again because they will come out no matter what time. What great comfort to know if it gets stuck open again I dont have to stress or worry. Thanks Tyler and Local Garage Doors. read more

We were in need of a new garage door before we had our house painted and contacted several local companies for an estimate. Only two companies came out to give us a bid. When Brent came out from Local Garage Doors he was attentive to our needs and professional and gave us an very good quote and then gave us an additional discount. We were able to have the new door installed in a timely manner. They did a great job and our daughter who was in need of a new garage door also worked with Brent and is having her new garage installed next week. We highly recommend Brent and their team for any garage door needs and repair. read more

I am in a new house in Reno and wasn't sure who to call for garage door repairs. I saw an add for Local Garage Doors through a mailing coupon and decided to give them a call. they were very accommodating of a time that worked best for me and updated me on when my service would take place. On the day of service my repair man, Julio, was very comprehensive with what needed to be replaced and the cost of parts and service. He fixed our busted tension spring in about 30 minutes! He was very kind and respectful of our home. would certainly recommend Local Garage Doors to everyone who needs garage service. read more

Rescued from a botched new construction garage door install - We won"t go there. Ian - technician from Local Garage Doors arrived perfectly on time. Deciphered my issues, had all the knowledge, the parts, and the skill, and knocked it out quickly and efficiently. Kept me in the loop on what was wrong and what the remedy was. All along being very personable, and considerate to my property. Also, shared his knowledge and experience with me. One thing I did learn is garage doors can be very dangerous for multiple reasons - don't take a chance just call L.G.D. Price was right too. Best, CLR read more

I needed service for my garage door. I left a message for a return call. To my surprise I received a response back within a few minutes. They were very thorough and scheduled me in for a time that was convenient for me. They followed through with an email and also provided a text message to let me know exactly when they would arrive. The repairman that showed up was very courteous and resolved what I needed in a very timely manner and the best part, there was no upselling. What I was quoted was exactly what I paid. I would highly recommend this company and I would call them again. read more

I highly recommend Local Garage Doors! I needed to replace my 40-year-old garage door, so I gave them a call. Ian came to my house that same day and gave me three different quotes on the spot, along with emailing them to me. I emailed back with lots of questions that were promptly answered, along with pictures I requested. I choose the door I wanted and Ian was back out within a week to install the door. The whole process was very smooth and Ian was very responsive and professional. i am very happy with my new door and happy I chose Local Garage Doors! read more

Responded within two hours for an emergency we had with our garage door. This was between snows. Amazing young tech who was able to repairs our problem and get our door working. We are Seniors who have to access to get our autos out for medical. Outstanding communications, keeping us informed as to when the tech would arrive, in addition the tech also called to let us know he was on his way. What a positive change from other contractors. I highly recommend this company and we will be using them for any work on our garage door systems. Chuck read more

We can't say enough how great Local Garage Door Company was! We were in quite a bind and the company we had previously used wasn't available to come out until late the following week. Ian H. was there that same day - 30 minutes after calling! He helped my husband disassemble the door that was hanging by 2 wheels and put it up so we had protection until the new doors were available for installation. We were very pleased with the quote and then installation of the new doors went quickly and without trouble. I would recommend them over and over again! read more

Called Local Garage because the spring broke on my door Repairman Tyler came out the next day and replaced it and adjusted the open and close. He was very professional and knowledgeable. After he left I tried the door and decided that it needed additional adjustment and called the dispatch error for the Co. And was told don't worry that Tyler would come back the next day. He showed up as scheduled and made the necessary adjustments. Thank you localGarage door and Tyler for the fast and great service. read more

My garage door would not open and our car was inside. I called Local Garage Doors and they were prompt on giving me an appointment. Randall came on a Sunday from Carson City to Crystal Bay to repair my Garage door. I would highly recommend this company. Randall was professional and very reasonable with pricing. He had to re-attach the track to the wall and install a new motor, sensors and key pad. They saved the day since we were needing to head to the Bay Area for an appointment. read more

I responded to an ad that was delivered in my mail. I was pleased to make an appointment in less than a week. It is great that the technician communicated via text and arrived promptly. After a brief assessment, he was able to fix our elderly garage door. I appreciated the honesty regarding the inevitable replacement--but this will allow me to save money for that bigger expense. overall, the experience was excellent. I am certain we will be return customers! read more

They had installed our two car garage door two years ago after we had a flood that burnt out the motor. They did a great job! Nice and silent. Then they reminded us a year later we need to do a mini tune up to ensure every thing was working well. They came out right away and sure enough things were a little out but it didn't take long to fix and we had a silent garage door again. They were extremely helpful nice and professional. Will use them again! read more

Our garage door wouldn't close so I made an appointment with Local Garage Doors. They came out the same day, within hours of my call. Even better, they sent text updates on exactly when they'd arrive so I didn't have to take the whole day off work. Tyler was super nice and fixed the issue quickly. Then when I asked about a new garage door he was able to get me a quote right away. I'll definitely be using Local Garage Doors from now on. read more

Our 2 car garage doors stop working at the same time. My Home Warranty Company refered me to Local Garage Doors. Tyler, the technician, came on time. He checked the garage doors, then contacted my Home warranty and got the approval to change one of the motors and repair the other. They were done on the same day. The technician was very courteous, kind and knowledgeable about his work. 5 stars for them. read more

A bracket on my garage door broke off, which was part of the opening and closing arm, I called Thursday afternoon, they came out Saturday, replaced the broken bracket with a more sturdy one and also did a garage door service, lube and oil and small repairs. Sent photo and the names of guys coming out, thank you Randall and Tyler, professional, experts, excellent service. I live in Washoe Valley read more

My garage door needed a tuneup badly. They had previously repaired a broken part on my door opener. Saw their coupon in the value pack and made an appointment for a tuneup. Tyler did a good job on the door itself but the door opener needs to be replaced. He said the brand and hp that I have now can be the same kind when I can buy a new one.I asked what is their installation fee. read more

had a spring break on a Friday. Ian came out as soon as he was available & fixed it with no problem. He had to stay late Friday evening to do the work. It is rare to get such customer service now days. when the spring broke it cracked the top of the upper door panel. Ian reinforced it and it works beautifully. If there were 6 stars Local Garage Door and Ian would get them. read more

Have an older garage door that was squeaking and complaining about opening. Randall came out and serviced it (tightened springs, made a few adjustments, lubed every hinge and moving part). It's STILL an older door but it operates much smoother and quieter and I feel confident that if there had been a major issue, Randall would have found it. Nice guy too! read more