Horrible management and operation of this business. They are scamming longtime customers with a new…read morebilling system. The only form of communication used by this business, according to their claim, is email. All accounts are now due on the 1st. Which has changed your original due date. Since the message was not received, you are now paying a late fee. They will no longer be getting my business. Once I arrange to move my belongings, this unpleasant interaction will finally end.

From the owner: At Storage King USA we pride ourselves on being the "Best Value in Town." Our self storage facility…read moreoffers on-site property management, 7 day per week access, electronic access gate, video recording, perimeter fencing, and security lighting all at a competitive price. We offer a wide range of self storage units to choose from including small economical storage lockers to large warehouse space. Also available are outside parking spaces for boats, rv's, and trailers. And for the convenience of our tenants we offer locks, boxes, and moving supplies. We are centrally located next to McDonalds and Fiesta on Avenue H in Rosenberg. Stop by and let us earn your business!

I had another storage unit that was going to raise their price the next month more than I could…read moreafford! So I found Storage King in Rosenberg, Texas and Maggie and Jennetta were so very helpful in finding me the right unit I needed! The price and special made it so affordable and made it easy for me to move everything from my old unit to my new unit! Just in time before the price increase! Would and will recommend this place to anyone that needs a Storage unit!

Booked an extra large storage unit at the last minute due to water damage in my house. The Customer…read moreService by Corinna was amazing, attentive. friendly and quick. Check in was simple, fast and then we reviewed the site. Locks are for sale in the office if you forget to bring yours

I have only had to drop off a rental truck there but my experience with the staff there was so…read morewonderful that it has me looking at trying to switch my storage rental facilities usage to one or more of their units. I am just waiting for one of their employees to get back to me with a quote because I am looking at price differences in their bigger units but from my previous experience with their staff and from the reviews I have read, it definitely has me convinced that I am 97% correctly on the right path to best choice for my new storage facility. Fil Salinas

Initially pulled up and no one was in the office. Ms. Joy was out doing lawn work in 100 degree…read moreweather! Bless her heart. Great facility if you need something far outta town. Great customer service and clean facility!

The ladies in the office are great, which is the only reason that I'm leaving 2 stars. We have…read morerented here for almost 4 years. When storage king bought the property just over a year and a half ago, they started implementing significant price increases, with less amenities. in the year and a half that they've owned the property, our price has increased 4 times to nearly $40/month more than what it was when we started renting. The security is not great. And it isn't uncommon to run in to renters who think they own the property, and take up an excessive amount of space when loading/unloading. Someone attempted to break in to my vehicle, and the cameras mysteriously stopped working during the exact time the break in was being attempted. We've gotten multiple calls to come check our vehicle after gates getting cut, and things being stolen from other vehicles. they've had a plan to expand the parking storage since before we began renting, but nothing has been started. However, they're sure to let the parking renters know that when it does start, they won't be able to offer any parking spaces during the construction time. so kicking out all the parking tenants during the period of time it's being built.

Patty was super helpful and was able to get me a spot the same day for…read moremy trailer. Within an hr even! Very personable and professional. Clean, good prices, and well secured facility. Would recommend to anyone.

Always had good service from Sharon but can't get a hold of her anymore. And now corporate is back…read moreto its old games. Jacking rates up on existing customers while advertising low rate to new customers. I really despise storage king as I have been a client there for over five years and every time I work my a$& back down, they jack it back up 40% over market rate. But they know that most people. That are using storage can't afford to move their stuff. And so they just keep screwing us over. Find me an honest storage facility and I'll put my name on the waitlist because if they're honest, I'm sure they've got people waiting in line to do business with them.

This is the best storage unit I ever rented, due to the awesome manager! Sharon is wonderful! She…read moretruly cares about her tenants and it shows in her kindness and attention to details! I highly recommend this location! When the manager cares about their tenants, it makes the rental experience so much better! Thank you, Sharon! You are greatly appreciated!

Super management, very helpful. Excellent service and very good facilities at great prices…read more I recommend this Storage, and have been a loyal Customer for years. Very happy and grateful for the reliable service, best prices and well maintained facilities.

My rent has increased 3 times in the since June 2023, the most recently happening now, April 2024…read more They have provided no additional services and say "As the cost of doing business continues to rise, we are in a position to re-evaluate our pricing." Sure, the move in price was great, that rate increases. I then transferred to a smaller unit to save some money, and that has increased twice. I guess I would say it's fine for short term but really sucks for long term.

Their staff is always so helpful and happy! Very nice environment, and very patient. Highly…read morerecommend!!

From the owner: Just minutes away from the North American headquarters of Exxon Mobile, Storage King's self storage…read morefacility in The Woodlands, TX, provides affordable and quality storage to both¬†local residences¬†and¬†businesses. Located on Sawdust Road in Grogan's Mill, we're just west of Grogan's Mill Road and Interstate 45.¬†Though The Woodlands is a master planned community, there are moments in life when no amount of planning can solve a sudden need for storage. Whether that sounds like you or if you're embarking on a planned decluttering or renovation project, our large and small storage units can be the solution you need.

I wanted to say that Judy is awesome and has enhanced the experience we have had with the storage…read morefor our travel trailer. As we have dealt with other storage facilities in the past, I can state unequivocally, that Judy is and has been the best person we have ever worked with for storage of our trailer. In addition to being very personable, Judy is the one that you want to have as she knows what it takes to make the entire experience easy when choosing a storage facility.

Once again, curtesy and assistance were the key to helping me deal with an issue with my boat, and…read moremy insurance company Progressive had erroneously sent a letter to me, using the Storage Kings address. Judy called me, and kindly opened the letter, then after telling me the content, scanned it over to my PC, allowing me to quickly receive the information, and obtain the approval for on the water damage repairs... If I could give 10 stars, I would do it. THANK YOU JUDY.....*****

After several issues, Nita was an angel and helped guide me through the rental process. She's an…read moreawesome lady and goes over and beyond! M. Reid

I recently wanted to switch to a different unit and Nita was so helpful with the entire process-…read moreshe even helped me move some of the furniture- the staff here truly goes above and beyond with a smile!!!

Went to book didn't finalise was told unit charge would be discounted $80 ended up being charged…read more150 to a unit I didn't even use. I've called multiple times to dispute this charge was told manager would contact me. It's been a week. Called again was giving the same answer NO estimate of time. Extremely disappointed because we didn't even do business together. Not a trustworthy business, 0 communication now that there's an issue.

To high storage prices. Mice in my storage unit. Multiple ownership changes. Vehicles following…read moreother vehicles in.