Amazing service. They were very on top of things. The food came out quick and was delicious

My favorite Mexican in Knoxville!! The chips and salsa are to die for and the el toro burrito is great!!

We sat at the bar, Saturday afternoon, not very busy. Female bartender, didn't get her name. Took her 10+ minutes to acknowledge our presence, immediately asked what we wanted. We asked for menus and after receiving them, we waited another 10 minutes. She took one drink order, made the drink, then came back for the other order and took 15 minutes to bring the drink. When the second drink was brought, we asked for chips and salsa. She immediately grabbed a bowl of chips, then handed them to the couple sitting next to us. 20 minutes later, she came back and asked if we needed anything. Only then did she remember what we had asked for. Never asked if we wanted a second round or if we wanted to order food. She then approached us and asked if she could cash our check out because they were doing a shift change and she wanted credit for our ticket. Worst service I've had here and it was very enraging, we usually love this place. Definitely will hesitate to go back because of her terrible service. Stars are simply because the chips and salsa were great and the guava margarita and big orange margarita were very good. read more

Loco Burro - Tex-Mex Near Me - Knoxville, Tennessee

Place is hipster, birria tacos were ok not as loaded as other places normally would, the shrimp tacos were good, service has normal, waited a tad bit to see our waiter to get drinks. Salsa wasn't the best but the chips were Wally good. The ambiance was good for a day after walking the mall. Come check them out, read more

Great service as always... probably should call ahead if you don't want to waitttttt!!!! Food is always hot and fresh.. great flavors and the salsa and chip are the best!! Guacamole... is great...drinks are yummy!!! Service is good and prices are good too!! if you've not tried it yet... you should! Everything we've had has been a fav!!! read more

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I will give good news and bad news, but it is all the truth. I made reservations a week in advance for my husband's birthday. Our reservation was for 6:30pm on Sunday, April 19th. We arrived on time, and the place was packed. I don't think they had the room for us, so we were shown the rooftop. It was chilly out, but my husband said he liked it, so we stayed. Our waitress "D" came within a few minutes and took our drink order. We had both had skinny margaritas and the drinks that Benji made were amazing! So fast forward, we're waiting and waiting and waiting for our food. An HOUR AND A HALF LATER, our food comes out as we are about to leave. We were annoyed at that point. We ordered veggie fajitas. They weren't sizzling when they came out, as they're supposed to be, they were freezing cold. I'm assuming "D" forgot about our food and let it sit there or the kitchen forgot about us, either way, we were forgotten. My husband and I were going to leave, but he was super hungry and decided to eat it anyway. I, on the other hand, decided to have mine boxed up. Ridiculous that we waited an HOUR AND A HALF for food, for my husband's birthday and then the fajitas were freezing cold on top of all that! So, we decided to sit down at the bar. Benji, the bartender, was very kind and gave us each a free drink. He did he would contact the manager for us. I saw him talking with the manager on his microphone. The manager never came up to check on us, never apologized and never even acknowledged our presence even after Benji the bartender called her. (He said it was a her). The waitress, "D", was sweet and kind, but she was at fault for all of this as well as the kitchen staff.... and shame on that manager for not coming up and talking with us! What food manager, after such a horrible thing to do for someone birthday, doesn't come up personally? My husband runs a resort and he would fire mangers over such things as what happened to us!!! Then, "D" told me that she would take care of our bill and gave us 1/2 off our bill, which was nice, but his birthday was still ruined. If I ever go back, it will be just to have drinks with Benji. read more

Delicious Tex mex! What a find in Knoxville. My server, Tori, was awesome. She is articulate, understands the menu, and gave great recommendations; her service is top notch ! read more

Loco Burro - Mexican Pizza, lunch special - Tex-Mex Near Me - Knoxville, Tennessee

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We went here on cinco de mayo and sat at a hightop by the bar. The restaurant was very clean and well appointed. We ordered the original margaritas on the rocks which were delicious but pricey at 11.00 no margarita special on cinco de mayo cmon. My wife had enchiladas and I had tacos as it was also taco Tuesday. Food was excellent and service fantastic but being in my 70's almost 60 lunches are too much for us. As I said great experience on all fronts but will have to stick with some lower cost options read more

The folks are friendly and fast on service the decor is very nice and relaxed and comfortable and none of this can make up for a kitchen that hit just below the mark on nearly everything. Food is the only thing that matters and that's what was lacking. Unfortunate. read more

Every time I have fun here! The food is also amazing given that it is probably a chain restaurant. The rooftop is really fun in the evening and when the weather is warmer, this place has a nice vibe and you can anticipate a crowd on the weekend although I kind of wish that it wasn't in a mall. read more

The new menu is absolutely delicious! I highly recommend the chicken chimichanga, the habanero salsa and the queso. If you go, make sure to request D as your server! She was the BEST server I've had at Loco Burro! read more

Loco Burro had a Sunday Brunch that was worth the 35 minute drive it took to get to the Restaurant. Yesterday we made the drive once again as we have done on many occasions. The parking lot was very empty and we even wondered if Loco Burro was even open as a line would form outside for customers waiting to get in. Loco Burro no longer has the Sunday Brunch and by the lack of customers in the restaurant yesterday I now understand why the place almost empty. I would not recommend this once great restaurant for your Sunday Brunch. Very sad as the 6 of us will not be returning. And by the looks of the amount of customers yesterday we are not alone. VERY SAD. read more

went for lunch, had the shrimp quesadilla. It was great! love their trio of sauces to go with the chips as well...

I can't go 5 stars because of a few small negative points-- the menu isn't very varied, first of all. There are lots of things on the menu but all pretty much within the standard fare of all Mexican restaurants. No mole dishes, no molcajete. Same for draft beers-- some good beers for sure (including some by local brewer Xul) but I think only one or two MEXICAN beers on draft. This is the kind of place where I'd expect to find Sol, Pacifico, some of the other Mexican beers besides the usual Corona and Modelo. However-- the food is excellent. I was really surprised that the salsa that comes complimentary was excellent-- 3 different flavors including a very lovely smoky-tasting salsa. (They asked if I wanted chips and salsa...I figured that meant $$, so I was pleasantly surprised to know that they are NOT charging for them). I got the arroz con pollo and it was EXCELLENT. Probably a full chicken breast cut up into 5-6 chunks, grilled wonderfully, over a very tasty rice with cheese along with onions and bell peppers. And the tortillas coming with it were really good-- flour, well heated and thick. Made for great tacos! The prices are a bit high, but I understand it's an upscale place and in a mall. Not the usual type of Mexican place for me, but if all the food is that tasty, I'd be very happy to go back anyway. read more

Good food, great service. Came in for their Sunday Brunch and wasn't pleasantly surprised with the good selection of food. When we arrived we were warmly greeted and seated. Our drink orders weee taken right away and plates were brought to our table to go to the buffet. The buffet had a good selection of breakfast and non breakfast things. A build your own taco bar/ nacho bar, soup, two different salads. In addition there was a carving station and omelette station around the corner. Towards the back there was a waffle bar and desserts with a chocolate fountain. Pretty sure the chocolate fountain was my 8 year olds favorite thing. The food was very good. It was fresh and the quality was there. There were plenty of options for everyone. Our server was awesome. She was super friendly, checked on us quite a bit to make sure we had everything that we needed and that our drinks were full. This was our first time trying Loco Burro, but it won't be our last. I want to come back and try their regular menu items. Their buffet was a great way to try this place and some of the options that they have and check things out. I didn't get pictures this time, but next time for sure. read more

Jordan was AMAZING! Stopped in for brunch for the first time. There were tons of options to choose from and I ate twice as much as I should have. But the highlight of the meal was our server Jordan! He was so helpful and always hustling to make sure we (and all of the tables around us) had everything we needed. His positive energy and ability to connect with the customer should be the model for everyone in any industry! You either have it or you don't. And Jordan made our day! Do I smell a promotion coming?!? Just sayin'.... read more

Horrible service. Waited at the bar for over 20 minutes and then another 20 minutes to get the bill

Came for the Sunday Brunch. There is a ton of food and it was all very good. I love the layout of the restaurant and that they have a rooftop patio but I didn't get you experience it this time. Our waiter was very nice and attentive. Would definitely recommend this brunch! read more

Hayden is the waiter we had wonderful service, as far as food well ok, a little over priced for 2 tacos however the ambiance trendy

While the restaurant was clean and the staff friendly, the food is not the same quality as it used to be. Apparently they have gotten a new chef and she has changed the menu. My food did come out cold and the manager seemed to be fielding complaints all day, the refried beans tasted like raw onions. I paid $83.02 for 3 meals and no one way happy with their food. I think next time we will eat Taco Bell. read more

Food is always a delight. A little breakfast a little lunch, a little mexbrunch mix. Service was amazing, thank you sadijè for being so friendly , funny and making our time feel so welcome. read more

Loco Burro - Espresso MartiniEspresso - Tex-Mex Near Me - Knoxville, Tennessee

Excellent food, service and ambiance. The Lunch Menu had plenty to choose from and the refried beans were definitely the best we've ever had! read more

Great chips and salsa. Wanted to have the Yee Haw Loco Lager, keg was blown, but new one was online very quickly! Cold beer, great guacamole and salsa. Irma was working the bar and was very attentive and helpful! We will be back! read more

Sit at the bar and ask for Faith and Sarah!!! Fabulous service . The new beef taco for 4$ was great. The warm salsa is our favorite. And the bonus is lobo burros own tequila. Delicious and reasonably priced read more

Great food and amazing service! I had the market fish and it was Mahi Mahi! My table got the fig and bacon app which was the best! read more

Loco Burro - Drink and a duck! - Tex-Mex Near Me - Knoxville, Tennessee

Love the roof top patio. sarah was a friendly server. Food is always good. Love the atmosphere!

The brunch buffet is so good. I mean the food is on point and there are servers there to trim brisket. We had a party of 8 and they seated us quickly. read more

Angel is top notch with her service. Personable, and very friendly. We enjoyed her very much and the food as well. Cheers to Angel!

Nice restaurant with a fun vibe. Kind of reminds me of Chevys but better. The queso is amazing!

Nice lunch menu. I enjoyed their salsa choices for the free chips the lunch burrito and Caesar salad were delicious. Our server, Sarah, was very helpful and attentive. read more

First time dinning here.Me & my daughter ordered our food,food was fresh,good & hot.Staff was attentive,but especially our waitress,"Lucy".She was very patient,attentive & just an overall all the best waitress there.I complimented Lucy on her customer service,she was very humble.Kudos to Lucy!!She is the best,will definitely be back!!! read more

We arrived at the restaurant and 8:40, and while it wasn't empty it wasn't busy by any means either. We weren't sat for another 30 mins. Mind that there were only two of us. We didn't get our order placed until at least 9:40 because the servers and staff were all trying leave. On top of that our food was lack luster. Birria tacos where the cheese wasn't melted, old elote, and hard beans in the burrito. And when I got home something I ate turned my stomach and I was up almost all night long because of it. We both had been servers in the past, and so we understand what goes down as you try to close a restaurant, but if I'm going to wait 30 mins for a table at an almost empty restaurant the food better be damn good when I get sat, and it really wasn't. 3/10 overall experience at best. read more

5/5 rating for great food, service, music & vibes! It's located in the West Town Mall on Kingston Pike. Came for lunch & wasn't packed like usual. Had their house-made chips & refreshing salsa--tbh, wanted to ask if I could buy & bring it home, but got shy! Definitely got a refill tho! Shoutout to our servers, Maria and Jon (bartender) for taking care of us so well, recommended food & drinks and didn't make us feel rushed. If y'all are reading, (Hi!) you're amazing! Huge selection for Tequila lovers & other alcoholic & non-alcoholic drinks. It's a full bar! They also have flavors, like I got their Pineapple Mojitos, SO GOOD! I've never finished a drink so fast lol. Also, if you like spicy, ask for their spicy habanero sauce - had a tiny bit, my mouth was on fire, but hubby dunk his chips & tacos. Can't wait to go and try new dishes & drinks. Highly recommend. Loco Burro 7600 Kingston Pike., Knoxville, TN 37919 (865) 253-7555 Call to make a reservation, just in case if you're going for later time. It's packed for a very good reason! read more

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service and food was very good. I had the chicken fajitas and our son was celebrating his birthday. we had a great time

Great food! Excellent service from Sarah H. We sat on the rooftop and enjoyed the live music. read more

Loco Burro - Burrito la vaca - Tex-Mex Near Me - Knoxville, Tennessee

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Sandije was fantastic! we had a party of 11 and she was wonderful! food was really good as well read more

Loco Burro isn't the best Mexican food I've ever had, but if you need the itch scratched, they'll certainly do it. We sat on the roof, which was a little bit windy (It was November, so that's mostly on us), but they didn't seem to have anything like fire pits or heat lamps to warm it up very much. I started with their traditional margarita, which was very big, and as tasty as every other margarita I've ever had. For 10 bucks, it got the job done. Their Horchata is also good, but perhaps a half a step down from what you'll find in a hole in the wall back alley Mexican place. The Salsas they brought out complementary are very good, but the Queso Dip we got was a bit thin. It wasn't so watery that we couldn't eat it, and it did taste good, but I'd prefer a little bit more grippiness. My partner got the Duck Tacos, which is an odd item on a Mexican menu but they were very good and she was delighted by them. I got the Houston Combo, which was solid but not a home run. The Taco didn't really stand up well to being picked up, rendering it a knife and fork affair. The Tamale was a bit weak (I didn't realize it was Pork until now, I thought it was Chicken), and the Enchiladas, Rice, and Beans were solid. Overall, I'm aware that I'm spoiled having spent a decade in southern Arizona, but Loco Burro doesn't quite compare to those Mexican places. It is however, perfectly acceptable and I'd have no issues going back a second time. This is an easy good, but not great evaluation from me. read more

Waited for my food for 30 minutes! The food was just okay. Service was terrible. I had to ask for a Fork, and a napkin, asked for sour cream twice, but never got it! The staff looked very confused and unorganized! Customers were getting upset because they could not get their orders taken. My server was polite and friendly. Bottom line...NEVER AGAIN! read more

Anthony was amazing and the buffet was great. 10/10 would recommend. Also get the margarita pitcher read more

We placed an order for 1 veggie quesadilla and a cheese dip to go. The restaurant was not busy! Everyone who walked in was seated right away. We saw groups of 2 to 7. They told us it would be about 10 to 15 minutes. When 30 minutes passed, we asked about the food. One of the hostesses went to the back. Came back quickly. Said it would be out any minute. when 20 more minutes passed and we asked about it again. The hostess went to the back. She was gone about 10 minutes. When she returned, she had the food. No one apologized for the wait or anything. Just told us where to sign the receipt. The food was very bland. Lacked flavor of any kind. The cheese dip was as thin as water. Paid $26 for garbage. It looked like a really cool place to eat and get drinks. But after that. I am not too sure. read more