Dr. Barker and his staff are wonderful! He has been treating my dogs since 2008 and I have had…read morenothing but positive experiences with every visit. He is always so gentle and thorough. He has many years of experience and it shows in his knowledge and the way he has always handled my dogs. He is especially patient my girl now, who is a little on the apprehensive side at the vet. Whenever my dog has an issue, the staff always follows up to check on her after her visit.

My experience at Colonial Animal Hospital in Locust was, by far, the worst in terms of customer…read moreservice and compassion. The front desk staff, particularly the woman I spoke with at 7:00 a.m. on 3/26/2025, was just as rude and indifferent as many other reviews have described. My dog had been a patient of Dr. Barker for over six years, but in the last two, this clinic has declined sharply. Today, my mom faced the heartbreaking decision to put our beloved 14-year-old Boston Terrier to sleep. When she called yesterday to request an emergency appointment, she was told the earliest available slot was three days away and advised to take him to the Kannapolis emergency vet in the meantime--and then told not to call back. There was no urgency, no compassion--just complete disregard for the situation. As his condition worsened, I called again this morning on my mom's behalf, hoping to secure an earlier appointment. After requesting an emergency visit, the woman at the front desk coldly asked, "Who is this for?"--as if she was deciding which pets were worth seeing. In that moment, it felt like they had completely turned their backs on us when we needed them most. When I pressed for an earlier appointment, she rudely stated they had openings between 2:00 and 3:00 p.m., but it was first come, first served--offering no guarantee of care. I explained our circumstances, hoping for at least some understand or compassion, but all I received was indifference. No sympathy, no effort to accommodate--just a dismissive attitude that made it clear my dog's life didn't matter to them. After years of loyalty to this clinic, it was devastating to realize that when it truly counted, they simply did not care. Let me be clear: you will receive no empathy from this staff. What should have been a moment of kindness and care was instead made even more painful by their unprofessionalism and coldness. There was no warmth, no reassurance--just a rushed, impersonal process that left us feeling like an inconvenience. That's why we took him elsewhere, where he was treated with the dignity and compassion he deserved in his final moments. We are heartbroken, and instead of support during one of the hardest moments a pet owner can face, we were met with indifference. It is beyond disappointing to see what this clinic has become--and even more unacceptable that Dr. Barker has allowed such awful behavior to continue for years. If you truly love your pets and want them cared for by a team that values their well-being, I strongly urge you to go elsewhere. No one should have to endure what we went through today.

I just recently rescued a kitten that had been abandoned in the back of this restaurant I work at…read moreand needed a place to take him for a wellness check. From the moment we stepped in & the moment we walked out, it felt comforting being there. Prior to choosing this animal hospital, I called about 4 others and they did not sound too inviting. Mills Creek Animal Hospital definitely exceeded our expectations and we are so glad a work staff like them, who enjoys/love what they do, to exist here in Concord. Thank you Dr. Norris & Aaron ! Sir Purr approves !

Dr. Norris is the absolute best! My dog has had some ear infections and unlike other vet's he…read moredoesn't push a bunch of tests every time. We know what causes her ear aches and what works. She recently had a belly ache that turned from bad to worse. He was able to get me in the next day both times we needed to come in and took the diagnostic one test at a time rather than running a bill up with all at once. He's as honest as they come and is a wonderful vet. I highly recommend!

We wanted to give our sweet senior dog a peaceful passing. It was definitely time. At home, laying…read morein her bed, amidst the chirping birds, enjoying her favorite bacon while we talked to her and gave her all the loving words and petted her was perfect. Couldn't be more grateful for the option to do this at home. Service was professional, the process was explained well, and we never felt rushed. Definitely would recommend.

Our 15-year-old Border Collie (my best friend) was suffering from mouth cancer and could barely…read moreeat. I called Dr. G in June and she came to our home for the euthanasia. She was so kind, our sweet dog was calm the entire time, she didn't even flinch when she was given the first shot. She laid on my lap and was relaxed. This was the best way to send my sweetheart to heaven. I loved her so much and Dr. G made a horrible day as nice as it could be. I will forever be grateful to her. I highly recommend Dr. G - she is loving and patient. Thank you so much.

back yard breeder- provides no documentation for puppies, as said on web site!!!!…read more my 8 month old puppy has a ct scan and penn testing! walk away- she lies about everything and screens her calls - more puppies from the litter have serious issues. multiple citations from the state!! If you unfortunately passed go, contact an animal rights attorney, there are a couple in Raleigh! my 8 month old puppy trigger has heredity hip shoulder and elbow dysplasia. whalk away. back yard breeder!!!! $4000 overspend alreay. came from natural breed kennels with worm big enough to see when he got home and pooped. horrible breeder funded by her 'adoption program' probably funded by grants! do not enter! walk away!!

I have a high anxiety rescue girl. (She tore a nail off trying to escape a crate soon after we…read morebegan fostering her 5 years ago) Our other pup passed away a few months ago and he was her security blanket, her reassurance when they had to get boarded. So this was the first time our girl was getting boarded by herself. After touring the kennels, meeting their staff and trainer, I felt so reassured that our girl was in good hands. I really appreciated that they post pictures daily and give a report card. I also appreciate that there are no extra fees. My girl settled in well and did not need trazadone for her long weekend stay ...that's a big success for her! I'm so happy to have found them and will board her for a week in august too.

Bren was awesome with my four little dogs. I have one that has extreme anxiety and she was very…read morecareful on she did his nails. Four stars for this great compnay

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They went out of business and told almost none of their clients. I paid $1099 for the annual plan…read morefor each of my four dogs. I made an appointment for all four dogs July 19, 2025 for August 22,2025. They went out of business 4 days after I made that call. No warning, no nothing. The owner should be sued personally for negligence. This has left my pets and I in a really tough spot. They closed the website where you get the pet records. So, now what. My pets are up to date on their shots, but have no records to prove it. We did not receive all of the visits or the preventative medications, like for example flea and tick prevention to name one. I am truly disappointed and disgusted.

So they came once for wellness updates on two dogs. Told me the service was then $2,400 dollars…read morethat I could then pay through their $200 a month subscription. 3 days before the follow up appointment I received an email that the business is closed in Charlotte and all future appointments are cancelled. I feel totally taken. This feels really unethical. I wish I had just gone to my vet rather than use them for convenience. 2,400 dollars and no actual practicing company isn't convenient. I was an idiot. And as an idiot, I'm just now reading the horrible reviews and it seems I'll likely get an 800 number response like the others. I've never been so deceived in my life.

This place is AMAZING! I have never seen such happy dogs. The staff truly loves their jobs, the…read moredogs are so well taken care of. You won't find a better place to trust with your dog. If there is a heaven on earth for dogs, you'll find it here.

Our big derpy girl absolutely loves her stays at Tuscarora! She gets tons of play time, good…read moreinteraction with other pups her size, and gets to sleep in her own bed during stays (most of the time it even comes home laundered! Trust me, this is no easy feat!). Teddy usually falls asleep on the ride home from camp as she's so exhausted from her doggy adventures but you can tell how happy and incredibly well cared for she is during her time away. We've had issues with boarding facilities in the past (check my reviews if interested) which left us hesitant to booking, especially considering the expense that comes with larger breed considerations. However, not only does TCC have better care, facilities, and customer service; they are also easier on the checkbook. Teddy definitely has a home away from home in TCC, and even though our new move puts us another 15 minutes out, we wouldn't go anywhere else!

I recently moved to the area and had to find a new Dog Groomer. I am so happy that I found this…read moreplace! Not only did they do an amazing job grooming, my miniature schnauzer, but they were much less expensive than my previous groomer and did a better job. Not to mention, the staff was so friendly and courteous. Her next appointment is coming up on February 8. I will gladly continue to use them.

The ladies at Doggie Depot made my doggo Maverick look his best and they were so so sweet! Mav is 1…read moreyear and 10 months old and had never been professionally groomed before coming to Doggie Depot. I informed the ladies that he showed signs of being scared of clippers and had sensitive front paws, and they made sure to love on him and take the process very slowly so he could get used to all the noises. They were so great with him and the cost was only $50 for all the works! Super affordable and he looks and smells amazing!