My friends and I came in 30 minutes before close (we just left the fair and were starving) and our waitress (Gabby) was absolutely amazing! She was the sweetest and was so cheerful even though we came in so last minute. The food was pretty solid. My fried steak was so well seasoned and I tore up that potato soup! Gabby truly was so amazing and kind, and legit the only person who actually acknowledged us. The bartender did dismiss us, and there was no host to be seen, so God bless she came up when she did. read more

The steaks were very very tender & tasty! The service was impeccable...like in very high end strakhouses only much less cost!! The ambience was good around 5:30-6. Not so crowded during the week. Only negative was we did not have time to finish/enjoy our salads before they brought the steaks leaving us feeling rushed. read more

In a town for Morgan Wallen. I was told by a friend to try this place. Very disappointed. I don't know if the don't believe in seasoning in Alabama but the Tendies were trash. Service was trash. They tables were sticky and it seems like a McDonalds 1/10 read more

Tip was hand written in on my receipt by the waitress. She wrote it in at 20%. I adjusted it, wrote in my total and signed my receipt. Well my card was ran for the full amount Anyway!!!! You cannot force me to tip at 20% when the service was crappie. Never got my drinks. I asked for a high chair 6 time! My food was cold! Never going back there again! read more

Don't waste your money at this establishment!!!! I rarely ever leave comments, but felt it necessary after our experience last night at this establishment. We typically like Logan's but this location was terrible!!!! The bathroom was gross!!! There was no toilet paper in my stall and the toilet paper holder was busted up. The floors looked like they hadn't been cleaned in a while. The food!!! I ordered salmon and it came out raw on the inside. It was noticeable that it was raw before I even cut into it. I could see it when they sat my plate down. I didn't even want a new piece I just asked them to remove it off my check. I also got a sweet potato and all they put on it was some marshmallows. No butter, no brown sugar, no cinnamon. It was easy to tell that the food was made with extreme lack of concern. My husband and son's fries were cold and gross looking and my son barely touched his burger which had a nasty piece brown lettuce that he removed. Mind you, this was a Monday at about 4:30 in the afternoon so it wasn't busy at all and I realize why now. To top it off my son was up at 1:00 AM throwing up his food. This was his birthday dinner!!! Highly disappointed and will never return to this location. Do better!!! read more

This was hands-down the worst restaurant experience I've ever had. My husband and I came in as a party of two and were seated immediately. That was, unfortunately, the last smooth part of the evening. We sat for 20-30 minutes with zero acknowledgment--no server, no water, no rolls, nothing. Just waiting. Then, a hostess came over--not to take our order, but to ask us to move to a different table to accommodate a large party. We were stunned, especially since we hadn't been helped at all yet. Even worse, we overheard that same hostess loudly tell someone the large party would have to "f*ing wait."** Yes, she said that loud enough for guests (like us) to hear. Completely unprofessional. About 10 minutes after we moved, a server who wasn't even assigned to us finally came over. She admitted she didn't know where our server was but kindly offered to take our order. She was the only good part of this experience and honestly tried to salvage what she could. When the rolls came out, we only got two (??) and the plates were wet and covered in crumbs. To top it off, there was a hair on my fork. Completely unacceptable. The server replaced it, but it killed my appetite and made me question the overall cleanliness. As if that wasn't enough, the large party seated next to us overflowed into our space. Someone was seated directly behind me and kept bumping into my chair. I eventually had to scoot over and sit on the same side as my husband just to have some breathing room. At that point, I noticed the window next to us was stained and filthy, which only added to the already unpleasant atmosphere. The food itself? Actually decent. But the service, cleanliness, overcrowding, and language used by staff made this an absolutely awful experience. We won't be returning. read more

Logan's Roadhouse - Dirty window - American Near Me - Tuscaloosa, Alabama

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Don't waste your time going. Absolutely terrible service. We had to ask for everything! No refills, no rolls, the table next to was sat down at the same time as us and they had eaten and gotten boxes before we even had drinks brought to us! We ordered appetizers and had to ask for plates. A table of at least 20 sat down next to us and they had everything brought to them without asking. Before they had all sat down they already had plates and being asked by what they wanted to drink. We finally got rolls after we had finished our meal. At one point I had to go up front and our server was on their phone scrolling Facebook and TikTok while we sat waiting on drink refills. When our food was finally brought to us, food was cold! read more

We came back because it's hard to find true popcorn shrimp. Was told that they did not have anymore. Even though it was on the menu. Come to find out they didn't prepare today (Saturday). The establishment was very nasty again. When will Tuscaloosa get decent restaurants that are quality food and service that has decent prices? read more

Logan's Roadhouse - Just an example of the floors that were worse last time. - American Near Me - Tuscaloosa, Alabama

Food wasn't cooked well. Both of our steaks were under cooked in the middle and over cooked on the sides it was over seasoned like wayyyy too much salt. Service was subpar and it wasn't busy but kept having to remind our water to get us what we ordered. Finally get dessert the blueberry cobbler to go and they just give me two scoops of cold out of a container goopy crap. Not great, not the worst I've ever had but still deserved 0 stars don't waste your time read more

Logan's Roadhouse - 22 oz. Porterhouse* - American Near Me - Tuscaloosa, Alabama

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Fathers day experience wasn't up to par. Both steaks under cooked. Couldnt get things as we ordered. Ask for extra sour cream the combine it with butter. No refill offered till end of meals and we asked to go since were finished. Hate complaining or sending back and outback is usually my favorite place. Not anymore. Just sharing my experience. read more

Visited on Veteran's Day. Was greeted with a smile. Was given a table in less than 15 minutes. They were very accommodating to dietary requirements for my wife! Food was perfectly prepared. It wasn't until we got home that we realized they had forgotten one of my sides. We are excited to return. We were very impressed with our server Heather. She did an amazing job. read more

This place needs a management and employee overhaul. This was the worst dining experience I've ever had... and it was mainly due to the lack of service. If you have a party larger than 8, don't expect to be waited on. The gratuity is added in and they simply do not care what you need. The bus boy was precious and tried to do what he could to get us refills after we had been there 2 hours!!! Our waitress simply did not care. She wasn't rude, but she took about 20-30 mins to come greet us once we sat down. Then we asked for children's menus which we never got. It took so long to get our drinks that we looked up the kids menus on our phones. When drinks were finally brought, only half the table received them and it took another 15-20 minutes for everyone else to get their drinks. She finally took our order after about 45 minutes of being there. We asked for rolls and refills multiple times. She would nod her head, walk off, and not return. When she finally brought the food, our drinks had been sitting empty for 30+ minutes, I kid you not. Most of our food was cold. After we finished our meals, she finally brought the rolls. It took our party of 12 over two and a half hours AT THE TABLE to be waited on. We will not ever return. Also.... I had a bad feeling when I realized all the tables were dirty, the floor was dirty, and there was thick dusty cobwebs around the bottoms of the windows.... This is bad management. No one from management ever came to check on us and we are expected to pay gratuity for an absolute terrible experience. Logan's used to be good. What a shame!!! read more

So, about 3 months ago, I had a bad experience on-line ordering from this location. I was reticent to ever go back. My wife wanted a steak from Logan's so I relented and on-line ordered two meals. Perfection! The steaks were to order and delicious. Better yet, everything in the order was spot on. It was ready when I arrived and the waitstaff were friendly, polite and helpful. Faith restored! My wife and I enjoyed a great meal, and I will definitely be going back to this location in the future. We'll done Logan's! read more

Well first off my husband ordered our food at 4:30 so he would have time to get his food before he got to work. They only gave him my meal and forgot to cook his, so he is out of dinner for tonight and he works overnight. So I had to wait for another few minutes while he head to work! Thanks Logan's for your mix ups and no attention to detail by these kids! read more

The server next to our table was cleaning and sprayed so much cleaner it came over to our table and my dad, and I inhaled these chemicals it was so much and then end up getting sick shortly after leaving. Not a vibe. read more

The steak that I ordered was a burger instead of a steak. I ordered a chopped steak they gave me a burger, the least they could've did was chopped the burger for me. 0/10, I do not recommend EVER!! GO TO TEXAS ROADHOUSE!!! read more

Terrible!!! They are deceiving. on the menu it says "chopped steak but it a burger. Will never eat here again!!!

I haven't eaten at a Logan in probably 7 to 8 years when I lived in Tennessee and thought I would give it a shot since I was in that area and did an online order. Sat at the bar waiting for my order in order the blue moon and I'm 99% sure that that was not a blue moon.. had to get the bartenders attention and then never saw her again until I stood up to go get mine to go order. Manager stated she was eating breakfast while sitting at a bar table and was talking to the bartender about what days off she needed and then yelling at the servers about their section.. to go person was very prompt but no knives and no butter to go with the bread and when I got it home, the children's beef tips was so tough. I couldn't even cut it plus was so over spices that my child couldn't even eat it. no croutons on the Caesar salad and I haven't even gotten into my food so never again. read more

Cigarette butts all outside upon walking in the door. This place is ran down & you can tell that management DOES NOT care. I ordered a Medium Ribeye & it came out very well WELLDONE. SERVICE IS TERRIBLE. You have a runner & a server(which was the bar tender) arguing at our table, over our food. They have a portable air conditioner unit running. The only thing good about this place is the NEW lobster Mac & cheese. This place needs new management & better attitudes. I didn't see not one SMILE on any of the servers faces. read more

Our Service and the food were great. The only reason I did not give it 5 stars is because of the wait time. They were definitely understaffed. However, our server Jennifer was really patient, professional, and apologized for the inconvenience due to the wait time. When we're in the area again, we will be eating there. :) read more

The food was great ! My 1st time there and the food and service was wonderful . I don't know what seasoning they use but they was great . I will be going back real soon read more

Logan's Roadhouse - House Salad with House Thousand Island . It was soooo good ! - American Near Me - Tuscaloosa, Alabama

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Always a great meal at logans. Steak is always juice and cooked as requested. Staff is always guest focused.

Unfortunately the food wasn't great today, I ordered the ribs, tho they looked great, they smothered in sauce but were dry and inedible. Usually I recommend Logan's but not today the wait staff is Awesome though! read more

My husband and I really enjoyed our meal and service at this Logan's. The host was quick and very welcoming. Our server, Bridget, was prompt and so friendly. She brought out fresh hot rolls lightly browned right away. Our steaks were tasty and cooked to order. The spice amount was just right. My baked potato was delicious and cooked nice and soft. The broccoli was fork tender! Thanks to all! read more

Logan's Roadhouse - Rolls - American Near Me - Tuscaloosa, Alabama

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Well finally over the food poisoning from this place. After I ate here had a bad case of food poisoning. The pictures of the food look amazing but the food itself isn't. The mozzarella sticks taste like they warm them up in the microwave and the sauce that came with it tasted like prego from a glass bottle you get at a supermarket. The chips that came with the dip was stale like it's been left out for a few days to a week. The potato skins tasted the same. Spent 50 dollars on all of this when how bad it was should have been free. The bathrooms were not the cleanest either. The service wasn't the best. But worst restaurant I have been to in awhile read more

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It's a Monday night. Restaurant is not even half occupied. Host seated me. I waited 10 minutes and no one ever came to my table. I left.

Served me a medium sirloin steak at 112.5 degrees. Should have been 145! Manager Beverly wouldn't fix it!

If I could give 0 stars I would. My wife and I went here and once we were seated waited 30 minutes for someone to even acknowledge us . Here's the kicker the lady that acknowledges us says "I have no idea where your server is but I can take care of yall" . After that we were asked to move seats because of a big party coming in. Our step in waitress comes back and after she takes our order we proceeded to wait another 30 minutes for drinks and rolls to come out. When the rolls come she gives us dirty plates and silverware. Don't know why we stayed but definitely won't be back read more

Service cleanliness and ambience I hate looking into their kitchen. It seems so nasty.

Well stoped before I checked Yelp my mistake! On a good note bathroom's we're clean! Everywhere else no good! Paper towels all over the floor! The service was great that is what made the experience bare able! But when you hungry and tired and on long drive you tolerate more! On road 9 hrs so I needed a quick place right off I65! Three stars for Amanda everything else 0! PS never saw a manager!! read more

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Food was ok ... they then made me pay an extra $5 and claimed I had to pay a tip and it was not optional at all which I didn't appreciate as I did not know this beforehand. The service was slow and it wasn't worth that at all. read more

One of my favorite places, some of the best salmon I have ever had. Steaks have good flavor. Constantly good. CJ was our server, he was awesome. Nice location in Tuscaloosa, very clean and organized. read more

I am only giving the 2 stars because our steaks were actually cooked to the right temperature! Service was horrible! Our server couldn't get our orders right and kept bringing us wrong things. Salad was terrible having old lettuce, the "tip" of the onion in it. Mac & cheese was cold and onion petals were just so greasy. This used to be my favorite place to go, but sadly now it will be the place I avoid! read more

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It took me almost 2 hours to get my food ambiance I know they are hard working people but I was sooooooo hungry but they were busy but it was amazingly delicious read more

Logan's Roadhouse - Mesquite Wood-Grilled Salmon on rice Steamed Broccoli Baked Potato - American Near Me - Tuscaloosa, Alabama

The parking lot had some construction going on. I was thankful because the place was empty! Great food and good service all to ourselves! Our server was great!! The food was amazing and the drinks delicious! read more

I was really hesitant coming here due to the reviews and pictures on Yelp, but decided to try it out since my boyfriend's mom really wanted to come here. And made a mental note not to order an alcoholic drink due to the mold and gunk around the bar area (according to the pictures posted by another Yelper). Our server was great! Very friendly and attentive. However, the food was a total disappointment. I'm sad I used my cheat meal on this place. First of all, it took way too long for our food to be delivered. My mozzarella sticks were already cold and the cheese was no longer melted. The potato skins were too crispy and almost burnt. The chicken tenders were "meh." Nothing to rave about. Next time I visit Tuscaloosa, I surely will not suggest to dine here. read more

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Lunch was delicious!!! Ordered the popcorn shrimp with fries and a dozen rolls and everything was perfect.

I just moved to Tuscaloosa and I find the customer service horrible here!! I walked in Friday night, not very busy and sat at the bar. The bartender was nice and attentive. My food was mediocre. I ordered Drench onion soup, when it came, the bowl was as not quite half full, 4 croutons and a very small piece of melted cheese. It was so salty, I couldn't eat it. I asked for a cup of boiling water so I could maybe try and fix the soup. It didn't work. Very disappointed!! The rest of my meal was just ok. The best part of my meal were the rolls!! Wont be back!!! Reading these reviews doesn't surprise me at all. The replies are all too many excuses seems like. I guess this is why so many Logan's are closing . Just bad leadership. Hire and train better people . They're lazy with bad attitudes and it's disgusting read more

Another great night out at Logan's with a friend and our meal was awesome. Jayden was great, friendly service and always greeted us with a smile, being sure to invite us back again and thanking us for coming by and having dinner at Logan's. Health Score 94, was greeted at the door by Kristen and Brittney- both very friendly and helpful. Resturant was clean but I was disappointed when I asked for a bucket of peanuts and they informed me that they no longer do that. Wow, when did they stop doing that? Anyways- thanks for a great time shown to us and we enjoyed ourselves and will be back. read more

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Jayla at the Tuscaloosa location was on it tonight when we ate there. the food was awesome, her service was amazing and most importantly she served us with a smile and absolutely loved doing it! thankful for her effort and awesome attitude tonight! such a blessing read more