Alison hung up on me twice. Both times, she made it very clear, with her deep-sigh exasperation, that she was not happy about answering the phone. If Alison hates her job that much, maybe Texas Roadhouse is not a good fit for her. Maybe she should stay away from any job dealing with the public. read more

The ribeye had good flavor and was tender but arrived only slightly warm. The entire dinner was only slightly warm. Shrimp...not really good. Caesar Salad...fair. Loaded baked potato was smallish but good. Sweet tea was really good. It's loud but that's to be expected. It was busy and the wait staff was working hard. read more

Texas Roadhouse - Steakhouses Near Me - Tuscaloosa, Alabama

The hostess was very nice and fast. The table service was okay took a little bit longer to get waited on but the restaurant was very busy so that's understandable. The steak was perfect and at the right temperature. The cleanliness was good. The floor was covered in wrappings and trash. The bathroom had trash on the floor. But other than that the food and service was perfect. read more

Texas Roadhouse - 8 Family Sized 8oz Strips* - Steakhouses Near Me - Tuscaloosa, Alabama

Great service all the way around. The 14oz prime rib was super tender and flavorful. It surprised me in that it ended up being one of the best prime ribs I've ever had. read more

Had an amazing lunch on Monday with my sister and the outback steakhouse in Tuscaloosa, Alabama. I highly recommend everyone go. The service was excellent. The food was amazing. read more

We submitted a mobile order and gave ourselves 45 minutes for pick up on a Thursday night. They had not started the meal. It was closing time. The manager was not helpful. Less than helpful with the I will check on it. I would not eat or order at this Texas Roadhouse. Terrible. Finally got our food more than 30 minutes later than expected. Did not see the manager again. Steer clear of this one. read more

Came in on a busy Sunday morning after gameday and received great service! The place was packed but had a nice ambiance. I ordered the fried catfish w Mac & cheese. Catfish was good, Mac was subpar. Rolls were awesome as always and so was my cocktail. read more

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Pretty sure I had better food at my high school cafeteria. Really awful quality meat. Sides were edible at best. You think you're getting a deal on a filet at $27 that would be $55 plus at a prime steakhouse. Save up your $$ and go to the better steak restaurant. read more

Once again ribs were cold when delivered and this time they didn't bring the fries that were part of the rib appetizer I had ordered. read more

Texas Roadhouse - Texas Roadhouse serves ribs at a temperature in the food safety zone - Steakhouses Near Me - Tuscaloosa, Alabama

Won't come back. Understood it was busy but even after sitting it took 40 minutes for our food to come out and, when it did, it was undercooked. Our server was the best part of yesterday. Other than that, bad experience. No offer for a refund or partial refund or anything. Kinda leads me to believe they've issued so many refunds in the past that they don't even bother to offer them anymore. In total, we were there for 3 hours yesterday only to receive lukewarm food. The floors were filthy as well. read more

Waited two hours just to finally be seated to wait another two hours to get our food and all of our orders were messed up. Every steak was cooked comepletly opposite of ordered. Some raw. Worst Texas Roadhouse location. read more

Texas Roadhouse - I ordered this steak medium well - Steakhouses Near Me - Tuscaloosa, Alabama

I've had mixed experiences eating here. After staying in a hotel in Pennsylvania where there was a great Texas Roadhouse, I have the urge to keep trying and see if this one improves. I've eaten here twice recently. I ordered the Porterhouse both times. The first time, I would've given 4 stars. The Porterhouse wasn't really a Porterhouse ,but the waitress at the bar was really good and the steak was really good. They just need to call it a T-bone if they're not going to have Porterhouse standards. The second time, the Porterhouse was a Porterhouse. It had a nice filet, but was overcooked. The waitress also, wasn't good at all. Not only did I not get bread, refills were scarce. Although it was overcooked, the steak was still ok. I would rate this visit 3 stars. My advice, the Porterhouse is their best steak. Just don't expect a Porterhouse, expect a T-bone. And if you don't like your salad tasting like a fart, make sure you specify no eggs in the salad. read more

Texas Roadhouse - The so-called Porterhouse. The steak was good, but it was closer to being a bone-in NY strip than a Porterhouse. - Steakhouses Near Me - Tuscaloosa, Alabama

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I have een to this place a couple of times and I will NEVER return. This time I order an 8oz New York strip. Not only do I wait 45 min for my order, the actual steak was a 8oz sirloin, as if I wouldn't know the difference. It was so tough I couldn't even finish that initial bite. Absolutely terrible cut of meat and to lie about the actual cut not being NY strip, was truly classless!! And comping the small beer would have been the least they could do, but Maddie still collected that $6.00. I have owned restaurants and a bar & grill, so I know entirely what good customer service is and unfortunately, not only does their food suck each time I've been there, but so does the customer service. Once, I can overlook it, but multiple times shows a pattern that honestly reflects the management or lack of!!! Such an aggravating, frustrating experience each time I tried eating there. To return, would be insanity. Save your money and your frustration. This roadhouse is always a terrible experience and complete waste of time and money!!! read more

Food was good. But our service was terrible. our server took our order then disappeared we had to ask other servers and managers for drink refills. We didn't get our side items and when the server finally did check back, he said they were still 4 minutes out of vegetables. We were already finished eating. No apology, no offer of another side item to replace it. Just gave us our check then disappeared again. read more

All 5 steaks at our table were overcooked, didn't even get an apology from manager. Every time i've came here for the past 6 months, it's always been the same problem. read more

I just spent $91 with my wife and daughter to have a steak that was so overcooked I put ketchup on it. Seriously, it was so cooked I burned more calories chewing it than I will get out of digesting the steak. I pointed out to our server that it was extremely overcooked. I watched her tell the manager who just blew it off and never came over to the table. My experience at this restaurant gets worse every time I let someone talk me into going. My salad was warm and wilted. The bread was weird this time too. The only thing they got right was the cup of chili I ordered on the side. My daughter accused me of a war crime for the ketchup. It was the only way I could chew it. read more

Texas Roadhouse - Steak that was covered in ketchup. My daughter accused me of a war crime. - Steakhouses Near Me - Tuscaloosa, Alabama

The salad- how can you mess a side salad up? With mostly brown lettuce. My salad was almost completely inedible. I am always afraid to complain because I'm afraid they will spit in my food!! my lettuce looked days old. Some that was green was very soggy. The road kill was good but greasy. The rolls were just ok. It wasn't crowded at 3:45. One noisy man at the bar we sat by. I won't go again. Two strikes your out. read more

Texas Roadhouse has been a questionable for several years. In the last few months they have been doing better....until today. Came for a lunch with my family and out of all the steaks and chicken, not one meat was cooked to order. I don't mean off by a little, they were completely not cooked. Chicken was raw and steaks were rare. The server was non existent. We only got 1 basket of bread while we waited for an hr and 1/2 for food. Initially, little no people were in the restaurant but it eventually got full. This was by far the worst experience in Texas Roadhouse I have ever had. read more

Stopped by for lunch today, don't come here very often anymore. Wife ordered prime rib, A+, was great. I ordered shrimp, C-, was cooked ok but wasn't very fresh, I wouldn't have served them to a customer. Was at least 20 minutes from placing order until receiving salads, then about 2 minutes later the entree's came out, wasn't even half way through the salads. This seems to be an ongoing issue here and one of the many reasons why we go to Outback most of the time. If you get a good steak here, it's really good, but odds are 3 to 1 against getting a good steak. read more

They always over cook my medium rare steak i can let it slide once but 2-4 times that's way too many. Service is also terrible waitresses are spread out too thin and cannot handle there sections by themselves. read more

Waitress named Nichola was very rude! She rolled her eyes a lot and when was told thank you didn't say your welcome. Took a while to bring fol so it was cold. Looked like she didn't want to be there. read more

Had the ribeye and baked potato. Service was good and the food was cooked exactly like I wanted.

not good at all. service was bad, didn't get seated for over an hour with over 10 open booths in sight.

The food was cold. They were missing Irene from my order. The place doesn't have any space. The manager didn't try to fix my complaint. Please don't go!!! Warning read more

Texas Roadhouse - Steakhouses Near Me - Tuscaloosa, Alabama

Should have read the reviews. To go order. Ordered a porterhouse medium. Order was 20 minutes late. Get it home and discover that they're missing the onions and mushrooms. Ok, my bad, should have checked before I left. Get half way through the steak (overcooked) and find that the other half is practically raw. The steak is totally unseasoned. Drive back, get them to replace the steak. New steak is over cooked and unseasoned but at least they remembered the mushrooms and onions. Only took them 20 minutes to get me the replacement too! Oh, my side veggies were basically raw and also unseasoned/unbuttered. What an absolute joke. They're never getting another dollar from me. read more

Everything tasted great and we had a great waitress. She was good about checking on us if we needed anything.

Food was burnt and steak was under cooked, service was very slow.!.!.!.!.!.!.!!.!.!.!.!.!.!.! read more

Texas Roadhouse - Texas Roadhouse - Steakhouses Near Me - Tuscaloosa, Alabama

Ellen was the bartender and did a great job. Food was good. Service was great a dining room was clean and Comfortable. I would recommend read more

I'm honestly surprised. I ordered takeout because it was a Friday night and I was tired from classes and work. I ordered a 16 oz ribeye steak with applesauce and veggies. I'm surprised how good it was. The steak was cooked to a perfect medium rare and with a little gray line. The veggies could use more seasoning but I put a little pepper on it and it was good. They gave me 4 bread rolls and I kid you not, it made me happy because they were soft and yummy. Spark notes: Steak is good with little gray line. Veggies need seasoning. Bread is great. Applesauce, you can't screw that up really. Notes to this location: Please let me know when y'all have the prime rib available! I want it!!! read more

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Waitress was nice but spread too thin. Took forever to get our food. Steak overcooked, cheese fries cold, most of the food was Luke warm like it had been sitting under a heat lamp too long. Then my grandson's mac and cheese didn't come out with his meal. He cried because he's two and they made him wait EVEN LONGER to get his food. I think we may have to skip this place when we go out to eat. Sad, it was one of my favorite places to eat. read more

Food was great. Service was excellent. Could not ask for a better experience. In a college town on a midweek night we were able to get a table for two people right away. read more

TERRIBLE. TERRIBLE FOOD. TERRIBLE MANAGEMENT. I want to start by saying i LOVE texas roadhouse and i have never had a bad experience at this location. TONIGHT WAS AWFUL. Everything was fine until we got our food, and then we never saw our server again. I ordered a fried sirloin, which i always get. the crust was falling off of it completely, and the meat was hardly cooked at all. i could barely cut it, let alone chew it. the waitress didn't come back until it was time to give us our check, so i told the manager (who's name is Brooke) about the steak. she never apologized, but she did say "yuck. i'll take it to the kitchen manager." she never came back. instead of coming back and checking on us, she, along w our waitress and other servers, sat at the station talking and looking at our table the entire time. we walked past her on our way out, and she proceeded to tell us she told someone else to come talk to us about it. after we told her that no one came back and talked to us, she caught an attitude, along w another male waiter, so we walked out. basically, it was a HORRIBLE EXPERIENCE- that i was completely shocked by. read more

Service amazing. Rolls great as usual. Had the steak medium. Cooked perfectly. Just a great experience for my entire family.

Steak was raw, potatoes cold. Service poor, manager came over but before food served. Terrible and I love Texas Roadhouse won't be back to this one read more

We went to Texas Roadhouse last night for the first time in a while. My second margarita came with a complimentary BABY ROACH inside!! We will not be going back, that shit was disgusting!! read more

Texas Roadhouse - Steakhouses Near Me - Tuscaloosa, Alabama

We stopped in for a quick bite on our way home to Florida. 2 ordered 6 oz Filet , medium temp, and I ordered a cheeseburger medium rare. All three came out well done. There wasn't a hint of pink in any of them. Since we were on a time crunch we didn't send back, but I won't be going back anytime soon either read more

Solid value for the price point. My bud's salmon was great. My 3 piece catfish was very good. Could not finish it but really liked it. Wasn't a fan of the tartar sauce but that is just a personal opinion. Friendly service. Parking was a challenge. read more

Uncooked hamburger one time and raw chicken the second time all done going there. Tuscaloosa Texas Roadhouse

My family and I checked-in through the app before arriving to the restaurant. When we arrived, we were greeted by the host Carolina and sat immediately. Our sever Raven was extremely informative of the menu and friendly with our young children. She was very attentive to our table for our entire meal. Steaks were cooked to perfection! The best steaks we have had at a restaurant in a while. We also enjoyed watching line dancing during our visit. My ten-year-old said, "This is a 5 star out of 5 star dinner." read more

The bone in rib-eye, while a little pricey, is well worth it. Mine was ordered medium rare, and cooked perfectly. The steak was flavorful, and didn't need the addition of steak sauce. I opted for the baked sweet potato, it was also cooked perfectly. The cinnamon butter that was offered free of charge was sufficient, and was tasty. The loaded option wasn't necessary. read more