We were so pleased with Superior Custom Flooring. From the first time when they delivered the…read moreestimate, it was detailed and thorough. Zac Mento was patient, friendly and helpful. We had carpet removed from master bedroom and 2 layers of vinyl ripped out in the kitchen. Then they installed hardwood floors. They matched the new floors to existing hardwood by tooth feathering into existing hardwood. Beautiful work! They also removed 2 half walls, moved an electrical outlet and put drop cloths everywhere and cleaned up every day before they left. The painter was meticulous. The electrician was conscientious. The floor guys were artists. Zac coordinated all the work. Very satisfied with Superior.

I decided to go with Superior Custom Flooring because it's locally owned and had good reviews. I…read morewas extremely disappointed. I had a relatively small job - removing carpet and finishing steps and a landing. I met with the owner who mentioned if I was willing to paint the risers, it would save me some money so I said sure, I dont mind painting. The day after the job was completed, I was able to see the work. The quality was not good at all. I contacted the company and they quickly said they would come back to repair. The day after the repair, the job still wasn't complete. There are nails and staples sticking out of the risers and the top piece of wood is rough. I contacted the owner again and was told that was not included in my quote despite that the day prior he said it would be included in the repair. I now have to pay someone else to come finish the job. I do not recommend.

I had a leak in our upstairs bathroom shower, that I suspected was coming from a seam in a…read morepre-fabricated tub/shower combination. I wanted to remove the shower wall panels and replace them with tile, and I was given Larry's name by a friend who is a contractor. Larry was very responsive and his son/partner Jason actually came to the house to inspect the project. During the inspection Jason identified where the leak was coming from, and it was not from a seam in the shower wall. He showed me that the connection to the shower head was actually leaking behind the shower wall. This discovery meant that I did not have to replace the shower walls and instead just repair the fitting. Although we did not end up using Chester County Tile for this project, I will certainly use them in the future and would recommend them to anyone. Honesty, integrity and professionalism like this are hard to come by in today's world. Thank you, Larry and Jason.

Professional. Trustworthy. Knowledgeable. I have nothing bur wonderful things to say about these…read moreguys. I've had some horrible contractors in the past so this experience was beyond great. They showed up on time and did a fabulous job tiling all three of my bathrooms. They worked around my schedule, explained each phase of the job, were courteous and reasonably priced. Larry has a showroom at his home with plenty of options to chose from regarding tile. He can assist you with the design, placement and color. They left my home cleaner than it was when they started. I highly recommend them for any tile job you may have.

Got three or four estimates to repair two damaged areas of drywall, one in a basement storage…read morecloset, one in the living room ceiling that resulted from a slow toilet leak (repaired a while ago). We went with Jacoby and I am glad we did. Kevin gave us an estimate from the pictures I emailed him and came out promptly and did careful work. With touch-up paint priming, it required two or three visits including the initial sheetrock replacement. Excellent work. We were concerned that cutting into the LR ceiling, and the patching and painting would leave some sign behind in this formal room. None, it is perfect. Thank you, Kevin.

From the owner: At Jacoby Home Improvements, we specialize in transforming bathrooms and kitchens into stunning,…read morefunctional spaces that meet your unique style and needs. Whether you're looking to upgrade your kitchen with modern finishes or create a relaxing, spa-like bathroom retreat, our expert team ensures top-quality craftsmanship and attention to detail in every project. We work closely with you from concept to completion, offering customized designs, efficient timelines, and a stress-free remodeling process. With a commitment to excellence and customer satisfaction. We service the greater West Chester area including: Downingtown, Exton, Chester Springs, Malvern, Frazer and surrounding areas. Please call or visit our website to get a free estimate.

Excellent company. The sale man and owner Frank was extremely, honest, helpful and pleasant to do…read morebusiness with. The quality of wood and workmanship of the finished product was superb. The lead installer Lou was not only pleasant and friendly but also a perfectionist who does high quality work. They were quick, efficient , clean and neat. I would highly recommend them and plan to use them again.

From the owner: We Bring Our Showroom To You!…read more Chester County Carpet & flooring Co. is a full service carpet, rug and hardwood flooring company serving Chester County and the surrounding areas. With more than 25 years of experience, exceeding all of your carpeting needs is our specialty. We aim to accomodate our clients with convenience.

Just had our hardwood floors refinished and very happy with the job and the customer service. They…read moredid an extra buff and coat when the first attempts weren't up to their standards

We hired Jeff Dean Hardwood Flooring to refinish approximately 630 sq ft of our main floor hardwood…read moreflooring. When we met Jeff Dean and his crew at our home on Monday, July 16, 2018, at approximately 8:00 a.m., we had our house prepared. We moved all furniture, moved the refrigerator out, removed all wall hangings, removed all window treatments, removed the toilet in the powder room, and turned the shutoff valve to the "off" position so water wouldn't flow. All this work was completed the night before, as we had to pack up our family of 6, including small children, to leave for the week as soon as Jeff's crew arrived and we completed the pre-job walk-through with Jeff and his employees. We confirmed the area of work (entry hall, powder room, hall connecting to kitchen including coat closet, kitchen, dining room - all continuous hardwood flooring). We showed him and his crew that we removed the toilet from the first floor half bath the night before, and which upstairs restroom his crew could use if necessary while at our house. His crew sanded a spot in the dining room so that we could approve our stain choice. Once that was done, we left the house in his "capable" hands, and headed out of town, fully expecting to come home to beautifully refinished floors 5 days later. The next morning, as we were heading out for the day, we got a call from Jeff that "we have a problem." Oh boy did we have a problem. Our modest hardwood refinishing job turned into an absolute nightmare, which nearly 4 months later, we are still living through and fixing the damage we incurred. Somehow, while the only folks who had access to our house were Jeff and his crew, the water turn-on for the (removed) toilet got turned on. It appears it was knocked and turned on Monday, and not turned off until the crew arrived at the house on Tuesday. Jeff called to tell us this happened, and gave us a few different accounts. First he said there was a "constant stream" that caused the flooding. Then later he changed that to a "slow leak" (that caused major flooding within 24 hours(?)). Regardless of the story he used, he made sure to tell us it was not his fault, and the water had been flowing from before we left town. We find it odd that this water damage, enough to cause warped boards in the bathroom, hall and coat closet, that dripped down through the floor, into the HVAC duct system to the finished basement, causing a flood severe enough to ruin the flooring, drywall, and personal belongings, was a "slight drip" that wasn't noticed while his crew sanded that very same floor. We are no contractors, but numerous (trustworthy!) contractors have confirmed that you simply can't sand wet wood! Jeff Dean maintains, to this day, that the water leak began prior to his arrival, and refuses to accept responsibility. We decided to let Jeff Dean finish the job, as we have 4 children and the idea of us living on "raw" sanded wood until we could get someone else out there sounded like a worse option. We returned in the early evening on the 5th day to see the completed floors. But, we just took a quick glance and headed upstairs as Jeff instructed us to stay off the floors as much as possible until the following day. The next morning we got a chance to inspect the floors, and we realized the amateur job that was done. There were fibers stuck in the stain. There were bubbles all over in the stain. There was stain splattered on the dining room wall. There was a defined color change in the stain about a foot off of all perimeters, where they didn't correctly buff and blend the area where the different sanding machines meet. There was a large dent in our dishwasher (that will cost us over $600 to repair). There was a patched hole in the bathroom wall where Jeff "fell" into the bathroom with enough force to push the door handle into the wall behind it. Yes, he repaired it...but now we have to pay to have the bathroom repainted. There was more and more damage, combined with the flood he claims his team didn't cause. Not only did Jeff Dean Hardwood Flooring do a horrendous job (really, he should be quite embarrassed by the shoddy craftsmanship of his crew, but isn't; he claims it was a "quality job"), his company has cost us tens of thousands of dollars in repairs. Additionally, we had to hire another company to re-do his "quality job." And the loss of use of the majority of our home for 4 months, which anyone can imagine that with four young children, was a major disruption to our lives. As we had other companies come in to quote re-doing the refinishing job, they all (4 of them) commented immediately on the poor job, the errors, and told us what was done incorrectly. We lived a nightmare because of Jeff Dean's crew, and would have felt very differently if Jeff had assumed any responsibility for the disaster that occurred while he and his crew were the only ones with access to our home.

I am writing this review nearly three years after Crown Flooring worked on my home in Wallingford,…read morePA. Crown Flooring installed Luxury Vinyl Plank (LVP) all through the lower level, and sanded and stained my hardwood floors all through the upper level of my home. Additionally, Ken and his crew replaced nearly all of my baseboard and quarter round, and all of my interior doors. This work was done in November - December of 2019. Three years later, and all of this work still looks like it was completed yesterday. My floors - the LVP and the hardwood floors are gorgeous. When people come over, to include people giving me estimates for other projects, I still get a lot of compliments, and some ask who did the work. Long story short, I highly recommend Crown Flooring. They do phenomenal work, complete it on schedule, and they do not price gouge you. I will be glad to provide before and after pictures for anyone who wants to see them. My wife and I have a projects that we are discussing. When we move forward with these projects, we will only call Crown Flooring to install the floors. Mike from Wallingford

This is a great store! I purchased carpet for my downstairs. The concrete was not level and they…read moreleveled the concrete (there was a charge but they did everything to perfection). I waited to do the upstairs because I wasn't sure I'd want the same carpet. It looked so good downstairs, I ordered it for the upstairs where it looks even better. The crew did an exceptional job working very hard for an entire day during installation. Upstairs too had some difficulties with speaker wire that goes down stairs, two small closets with lower floors, lots of cut outs, and closet build-outs. It looks great and I can see no berber seams - unlike my previous installation! I had a friend I tried to help who wanted tile but she ended up delaying. Two years later I find out that she too went to Crown Flooring and Rick helped her find a wood flooring that would match and she is very happy.

I'm going to duplicate my review on google because I honestly hope more people find JO Flooring;…read moreafter being burned in the industry, JO flooring not only saved the day for me, but they delivered above and beyond on every level: This is the team you want taking care of your home. I can't speak highly enough of Jonathan and his team. I was burned by another contractor and had to line up a new flooring contractor in a matter of days to do 1,100 sq feet of work. Jonathan drove out in a snowstorm to measure my home, matching my sense of urgency. Not only has he worked hard to accommodated my timeline (project start less than a week from my inquiry) but also they're now scheduled to finish ahead of schedule. JO Floorung is a team of experts. They clearly take pride in what they do, and have been such fantastic communicators, setting my mind at ease while delivering quality service on a moments notice. I only wish more businesses did work the way JO Flooring does!!

Now this is how a small business should be run! We had a flawless experience with J&O flooring,…read morefrom the moment the owner John actually answered my call on the first attempt (how often does that happen nowadays?). He was able to come to our house in short order for an estimate, showing us samples and explaining different options. We immediately felt confident in having John do the work for us. The communication throughout the process was excellent, John was always responsive, prompt and professional, and we couldn't be more pleased with the quality of the product and his work. We highly recommend J&O Flooring.

We are thrilled with the hardwood floor refinishing work done by Kevin Smith Flooring. Randall and…read moreMickey were professional, respectful of our home and easy to work with. Our floors are engineered pecan. The actual wood measures about a quarter inch. Because of this, the work was challenging. Randall explained his entire process to us before the work began. He and Mickey paid attention to every detail from start to finish. Plastic was put up around the sanding areas to limit the dust getting into other parts of the house. A special vacuum was used during the sanding process to keep the area as dust-free as possible. Then the floors were coated twice with a low luster, water-based product and we love the finish better than the shiny floor we had prior. The finished floors are beautiful and make the whole house look like new. I highly recommend Kevin Smith Flooring to refinish your hardwood floors. One of the reasons we chose this company is because floors are all they do. They are knowledgeable about everything hardwood floors. Their work is high quality with reasonable pricing. Randall goes over and above to please the customer. Pictures: All the flooring is going in the same direction. The pictures show the floors in different rooms/different angles. P.S. My location is Lititz, PA. Not sure why it's showing Providence, RI.

Randall and his team did a great job with my flooring project! They did a hallway and a bedroom,…read morerefinishing the old Pine hardwood. I'm really happy with the result, the timing, and the price. I hope to work with them again.