Allied was the preferred vendor of my home warranty so they were assigned to come out and fix a…read moreleaky faucet. Scheduling was a breeze. When I talked to Alan on the phone he asked if I would be home that night. I was. So he sent Tony out SAME DAY! Tony was friendly and prompt. The next day I realized the faucet was still leaking. I didn't notice until the end of the day so Alan said he'd call me as soon as he'd know when they could get out. I was the first customer in Aurora. Tony came back out and simply realized the part he had used was the wrong size by a little bit. (He showed me the pieces to compare and I couldn't tell the difference). So he ran out to Home Depot, picked up the part and the shower has been leakless since! Thanks for the fast service, and especially thank you for being so quick to remedy the situation when there was a hiccup the first time!

Not sure what happened here. I spoke to the tech and he agreed to come out to give me a quote on…read moreinstalling a tankless water heater and other plumbing/HVAC/Electrical needs. This would have been a multi-thousand dollar job on the water heater alone and had numerous other jobs that I wanted to speak with him about. When the appointment time came and went with no one showing, I had to reach out to see what was up. I was told that he was on another job in the mountains unexpectedly and didn't have cell service (an excuse he had already used before on a previous call we had). He then said he could be at my place in a hour...which turned into 2. I either wasn't on the books and he totally forgot about our appointment, or he is a one man show and there was no one else to give me a courtesy call. I guess I'll spend my money elsewhere.

I have a home warranty that assigned Pro Line Mechanical to repair our AC unit. They called me…read morepretty quickly after being assigned and we scheduled a 2 hour window for them to show up last week. After taking the day off work to accommodate the appointment, they NO CALL NO SHOWED! I called several times that day and never got through. Left a voicemail and never heard back. It's been 5 days now and they have not even tried to call me once. I have never had this happen with any other service company - do not use them! So unprofessional!

I called and spoke with the woman who scheduled the appointments. Very nice and professional lady…read more The guy Dave calls me back and tells me he can be at my house in a hour, which I was very impressed with and was about to book him.... Then he began to discuss price.. What he was asking for was competitively priced but it didn't match the price that is POSTED as a special on their website. When I asked him about it, he said it was because the level of service that I was requesting cost more.... Fair enough, but then he wanted to charge me a $59 trip charge when their website clearly says "No after hour charges from 8am to 8pm Monday-Saturday, No trip charges with any work performed" HUH? Is that something that I was supposed to mention to you???? Anyways, Not Cool... The only reason I gave a 2 star is because of the nice woman who I originally spoke with on the phone. This may be a good business overall, I don't know since I didn't use them but the impression that I received from Dave was that this is not a place that I'd choose to do business with. Please either update your website so people like myself don't think what they're reading is actually true or simply stick to your word and don't add a trip charge like you currently have posted on your website.

Mike has always been very response and affordable to my needs…read more I highly recommend this business.

Mike was great! We called him as our AC wasn't working at all. He responded quickly, was very…read moreprofessional and thoroughly examined our unit to determine the problem. He explained everything to us and his charges were extremely fair. I highly recommend Mike at Attraction Heating and Cooling!

I initially had a positive experience with Top Shelf when they installed my AC and furnace…read more However, I am updating my review because I hired Top Shelf to look at my furnace that was not working. When they came out they pretty much immediately discovered that someone had shut off my gas. They were at my house for a little under a half hour and charged me $250 to turn the gas lever on. When I asked for an explanation of cost they told me they actually lost money on the call because it took the technician 45 minutes to drive to my house due to snow. They also said they lost money on the call because it costs at least $300 to have someone drive to a house and walk in to provide a service regardless of how long they are there or what the issue is. Obviously I had no way of knowing that it was going to snow when I made the appointment/my furnace stopped working or that the technician didn't live near me. I'm still not sure why that would be factored in to the price. I would have preferred to move the appointment if I had known I'd be charged more due to snowy travel times. I would have also like to know that it was going to cost hundreds of dollars regardless of the problem. I was very surprised because I had such a great experience with them before as far as pricing and explanation and felt taken advantage of this time. I value the work of electricians and technicians but $250 to turn on a gas lever in under a half hour seems very steep to me.

Top Shelf is knowledgeable and professional. They have efficiently fixed our problem on many…read moreoccasions and every one of the technicians have been super friendly and respectful of of my home. Highly recommend!

We had a great experience with this family owned HVAC company. They installed our new AC and…read morefurnace, were honest, offered competitive pricing and did quality work. So happy to have a cool home in this heat. I'd definitely recommend.

Fantastic service. Sean was able to give me a quote quickly and at a very reasonable price…read more Scheduling of the installation was very timely. His installation team of Mario Sr and Jr and Kevin made short order of installing the new furnace and AC. They were extremely nice, worked quickly and professionally and left with everything looking great. We are very happy with the new unit especially since it's been so hot. I would defiantly recommend Roots to anyone. Give them a call you'll be happy you did

Called on an early evening and was visited the next morning. Service was exceptional! Rashad was…read moreprofessional and efficient. He was able to fix our air conditioning unit and explained (in layman's terms) what he completed. He was honest and felt that his recommendations were honest and fair. I would absolutely use Desert Rose Air Conditioning again and would recommend Rashad to all!

Rashad is the best! He was here within 20 minutes of us telling him our AC stopped working and was…read morehere until after 7pm to get it running again. Extremely friendly, reliable, and professional:

These guys are fantastic! My wife and I needed a new water heater, this outfit installed one…read morepromptly without out any hassle. We definitely will use their services again. Excellent price with great customer service.

Marcus met me here to examine our water problem, took some measurements and photos, and never got…read moreback with a quote, just diappeared, no return of my call. I now understand they made a mistake on my email address. I eventually got a quote, which was the highest of three received.

This company was referred to me by my Home Warranty. I called them last week to verify that they…read morecould be at my house even though I lived in Colorado Springs. They stated yes, they would be. I then asked them if they could do a late morning appointment instead of from eight to noon and I was told yes that would not be a problem. At 1:55 I called them to find out what their status was and I was told we will call you back. It is now 330. I had not heard anything reached out to the warranty department and they canceled the service on me. This is poor customer service on their part. They knew I lived in Colorado Springs and they didn't have the decency to call back and just canceled my appointment at the last minute

Brian was excellent to work with. I had a leaking ball valve on my sprinkler branch, and he was…read moreextremely professional both in his email responses as well as in person. He gave a reasonable price range for what to expect. Of course, the project was not as easy as I advertised -- it turns out that the shut off valve for the house didn't work. Brian worked with the utility company to coordinate a time to shut off water at the curb even though it was the next day, also replaced the house shut off for a respectable increase in price, and was genuinely polite and upbeat throughout. I can't thank him enough.