i went to eat here tonight and the service was terrible. the lady working our table barely checked on us and messed up our order. last time i came we had great service so i'm not sure if it's just the server.. disappointing to say the least. the food was good though. read more

Ordered the spicy chicken bites- they were slightly burnt so as an attempt to disguise the burnt oil taste we dumped the included sauce all over them. Husband said the fries were hard like they had been sitting out all day so he didn't eat them. Ordered a side of broccoli with each of our meals. Went to eat it and it was rubbery with brownish gray at the bottom of the stem, like it was old and not fresh. Very disappointing- seems like things are beginning to go downhill at this location and that we were getting better quality before now. read more

LongHorn Steakhouse - Side of Fresh Steamed Broccoli :( - Steakhouses Near Me - Jacksonville, North Carolina

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Came for lunch. It was a bad day and I was crying most of the lunch. I felt terrible for my amazing server who I'm sure didn't know how to handle the situation but kept her service at 100!! Great thick fat steak cooked perfectly rare! Gotta love a chef who can get a steak right!!! Nice and dim lighting so no one could see my bloodshot eyes! lol Thank you for your kindness and not asking me any questions just letting me have my bad day! Xoxo I'll be back soon not in years! read more

I wish I could give negative stars but that's not an option. We had an absolute horrible experience here. My wife and I wanted to celebrate our birthdays and we called ahead of time to get a table for only eight people. They do not do reservations and said they are never busy on Thursday nights. Once we arrived, it took us an an hour to be seated and then another 45 minutes before we got our food. Once our food came, they brought the wrong steak for my wife and overcooked my mom and dad's steaks. While we waited for replacement steaks, one of the waitresses dropped a glass behind me, and it broke and splattered liquid all in my sock and shoe. They then brought her out the correct steak, but it was raw. We told the kitchen manager and he said the color of the steak doesn't matter. It's about the temperature... The steak was almost purple on the inside. By that point we were done, denied any more food. They offered to bring a cheesecake for the problems and then they never ended up bringing it. The staff was completely illiterate and the Management had no idea what they were doing. The front manager stood at the front the whole time and didn't help at all. The kitchen manager only came out with the raw steak and had an attitude when we told him the truth. Terrible employees and terrible experience read more

Great location, my steak was a perfect medium! Our server was great. Restaurant smelled good and good music playing, not too loud. read more

LongHorn Steakhouse - Steakhouses Near Me - Jacksonville, North Carolina

Where do I start? Ordered a medium burger- got a burned burger and to disguise the burnt burger they covered with Cheese. Ordered a side of Mac n cheese it had a long black hair mixed in it. Ordered a ribeye, and it was too salty to eat. When we mentioned to our waitress- she wasn't pleasant at all. rude and snappy. Sorely disappointed read more

Went there today for Father's Day . Very busy but they seated us within 30 minutes . I was surprised ! I had a sirloin steak at 12 ounces . It was awesome , the salad was great and the potato was fine . Waitress was attentive and efficient . Very busy but they handled everything well read more

Ordered a medium well outlaw ribeye for takeout and when I got home this is what I got. Next time I'll order it rare and maybe it will be cooked medium well, if I ever decide to go back!! read more

LongHorn Steakhouse - Outlaw ribeye - Steakhouses Near Me - Jacksonville, North Carolina

If you love savory food you'll love it here. They have a great selection of food along with of course, steak. The restaurant is decorated with a southern vibe with warm lighting. I decided to come here for the first time after seeing all the rave about their Parmesan crusted steaks. I'd recommend it only if you like very savory/salty food, for me personally, it was too much and I had to scrape it off my steak. I've tried better steak but I think I just had a faulty one as my husband raved about his. My sweet potato side was splendid and the best SP I've ever had! The brown sugar made it divine. Our waitress was super sweet and friendly. Super easy to make small talk with and always checked in on us. Definitely give this spot a try out for yourself! read more

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I came here on a Wednesday evening with a group of colleagues. I haven't been to a Longhorn in at least 10 years, so I wasn't sure what to expect. The atmosphere is casual; our server was excellent and my meal was pretty good. I had a 6 oz. Filet with asparagus and a salad. I enjoyed the rather large portion of lemony asparagus . My filet was cooked to medium as requested. I was impressed with management; a member of our party had to wait about 10 minutes beyond when our food was delivered due to an "accident" in the kitchen and her food was comped, which was unexpected but a nice gesture. I'd recommend dining here. read more

Well..what did I expect for a steakhouse chain (other than Ruth's Chris) ? When you only pay $22.00 for a steak and shrimp, you can't expect much. I ordered pick up and it came with a small steak and grilled shrimp The steak was cooked rare like asked and they put a whole ramekin of drawn butter to put on the steak. Any steak that needs that much butter isn't great quality The grilled shrimp was soggy and really greasy It came with French fries which were average, and a salad. It was supposed to have rice, too but it didn't come in the bag. The salad was disappointing because it didn't have any onions or croutons. The best part of this whole meal was the ranch dressing It was delicious. The bread that it came with was also good. I would much rather spend an extra $20-$25 more and had an amazing steak at a quality non chain steakhouse. read more

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Service was horrible! coming from out of town to attend a graduation party of 15. We waiting over an hour just for the bread and utensils. When the bread came they did not bring the knife. When I asked for the knife the waitress told me she can only do one thing at a time. After 2 hours half the party food came out. The other half of the party was watching them eat. The other half of the party received their food 45 mins later and the food was cold. I will never visit that establishment again! read more

My family of 9 (6 adults & 3 kids ) went in after church last Sunday. I got there before my other family members and went in to reserve our table because I knew it might have taken a long time due to the fact that it was a lot of us. I told the lady everything, how many kids and adults. We went inside and waited for almost 30 minutes watching other family close to our size get seated. Come to find out the lady never wrote our information down. Finally got sat , the waitress doesn't come out for 10 mins to even give us drinks or say hello. One of my family members orders a special drink and that takes FOREVER to the point where he said nevermind. Food comes out , and my brothers food is completely cold, we ask to take the food back and get another one and the waitress doesn't take it back and doesn't even bring out another burger for him and eventually just says nevermind. We didn't get condiments for our meals and had to wait an eternity for those. The waitress also carelessly spills ranch on my wife's lap and doesn't apologize. I could go on and on about this experience. My wife and I went there on our first date together 3 years ago but we will never go back again. Horrible experience. read more

Food was great, excellent service, and good ambience. One of my favorite restaurants. Love the tonians!

Excellent food selections, I'll say just Okay service since it was bit pushy, even though I have paid over way over $100 check, ambiance can't complain; pretty family friendly. read more

LongHorn Steakhouse - The Longhorn - Steakhouses Near Me - Jacksonville, North Carolina

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Food is good--Service. We came here for my friends 19th birthday given yes it was a Saturday night we already knew the wait would be long with a group of 14 people. We waited two hours, were never offered drinks. Then when seated we were seated at the round tables separated from each other, we asked if we could push the tables even a little closer together to be able to converse with each other, the answer. No. If you're a big party i recommend going to Texas roadhouse if you would like to be with the people in your party. Management i felt could've done something to remedy the disappointing outcome, free appetizers,drinks, something. For the inconvenience of having to wait and being separated. read more

I went to the Longhorn for lunch today. They bought out bread and my soft drink while I waited for my main course. I went to the rest room for 4 minutes and when I came back nothing was at my table. The busboy apparently cleaned off the table within the 4 minutes. Maybe allow more then 4 minutes for a paying customer to use the rest room before clearing their table. read more

We first called to make a reservation. We were told that they don't accept reservations, but if we came immediately they would be able to seat our group of nine immediately. We arrived within 5 minutes. At that time the hostess informed us that she couldn't seat our group together because our server just arrived to work and 9 would be to many people for her to accommodate. They seated 5 in our group at a large round table. Then sat four of us in a different section, in a booth for four persons. We noticed a booth for 6 people across the walkway, about 3 feet from us which was unoccupied. Our server was friendly and kind. We let her know of our situation and she said of course the rest of our family can sit in the booth next to us. We then asked the rest of our family to join us at the table for six. By then they had already ordered their dinner and decided to stay put. Shortly thereafter the hostess seated six people at the booth next to where I was seated and was served by our same server! I found that situation to be quite disheartening. We were visiting Jacksonville, NC from California on a family vacation. The food was good but not quite as good as other Steakhouses I've been to. Not only was the food average, the seating left me with a bad taste for LongHorn Steakhouse. The ambiance was traditional western. Our server was very accommodating and helpful. I'm posting three stars because our server was excellent. I must add that I don't give negative reviews but this place left me with a bad taste in my mouth. I won't be returning here during my next stay in Jacksonville, North Carolina. read more

This is not the first time I came to longhorn. It's good for a reason. the atmosphere matches the restaurant perfectly, the remarkable displays are actually very interesting and sets you in the Wild West. Our waitress that helped us tonight was very polite and very informative of how the food is cooked, prepared and seasoned. The drinks we ordered was spectacular and refreshing. When we ordered our appetizer, it was the best spinach dip I think I've had yet, the pita bread was crispy and soaked up that dip for a nice bite. The main meal I would say was a mixed review. My wife and I got the same meal with different sides (Ribeye steak with Mac and cheese and Ribeye with Rice, shrimp, asparagus and Brussels sprouts) and my sister got chicken with mash and Mac and cheese. The steak was great and overflowing with flavor, as well as the mac and cheese, the chicken was juicy and light. The sides were sort of bland and some were seasoned too much. Overall I give the whole dinner we had a 7.9* tonight was more of a hit or miss day. read more

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had a great lunch. the longhorn steak was perfectly cooked at 135 degrees, the brocolli fresh, the service was over the top with attention

Service was great... but once it came down to the food it was TERRIBLE... bread was cold and hard. Salmon was very very undercooked as well as the asparagus they said steamed and they were in fact not steamed well enough. Wouldn't return there again especially because food made me sick. read more

The porterhouse is the way to go, best $30 meal you can find in town. Within 5mins of ordering we had our salads which tasted fresh and crisp and then entrees followed 10mins later at a good timing. Steak was cooked a perfect medium along with a good loaded baked potato. Hard to find good food around here but not bad for a 22oz steak. Staff was attentive and welcoming, overall great experience read more

Food was good and the server was nice. I love that as costumers we're leaving, the waitresses were cleaning the area for new costumers. The food came out fast and the fried food was crispy and hot. Recommendations: - clean the menus as they do accumulate sticky finger residue read more

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Not the greatest, but not the worst. I'm a huge fan of a different steakhouse. The steaks doesn't seem to be very tender. Again, that was only my first visit. read more

Meh. Chicken tenders and fries were typical frozen fare. I definitely wasn't impressed. Service was good. read more

LongHorn Steakhouse - Steakhouses Near Me - Jacksonville, North Carolina

when for lunch today services,terrible food cold waiting for waiter to came to our table to order fries never check out is everything was okay next time really going to think about returnin. silvia read more

Went last night, the steak was over cooked. Was still decent, the rest of my dish was great. Great server also. Will try again when in Jacksonville NC. read more

Have eaten here four times and have enjoyed every visit. Every steak I've had here has been great. I'd argue they were all better than some i've had from pricier steakhouses. Service has been great too. read more

Staying the hotel next door and decided to walk over for dinner. My boyfriend is on a keto diet so a steakhouse is a great option for us. Our server Ashley was very conscious of the diet restrictions and put her own personal friendly touch on our dining experience with her love of Mac and Cheese. We had an issue with our side of broccoli and Ashley went above and beyond to fix it or compensate it for us. read more

MY husband and I were very impressed . The food was delicious and the service was spot on. We just moved here from Colorado.

Our waitress Shayla was amazing! She was very professional and polite. We couldn't have asked for a better waitress! Starting off we were immediately greeted with a warm welcome and our menus letting us know the specials. Afterwards we placed our order for food which came hot and plated beautifully! I can say the chef in the back cares out how his /her food is presented instead of being slapped on the plate (messy). My son got the chicken sandwich which he raved about being really good and not dry along with fries. I myself got the fried green tomatoes and a salad . Now my goodness those fried green tomatoes was simply delicious! I've have tasted many versions and this one currently has won my heart! The atmosphere is very pleasant and very appealing to the eye. If you are thinking of a little romantic place I personally think this is rather quaint being as it's soft lighting inside rather than the well lit restaurants . The bar area is very attractive and has a bit of modern feel with a laid back zest to it. I'm looking forward to my next dining experience here soon! Slainte! read more

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Of course the food was great... As I eat here very often... Not as much as I used to... But still often ... Last night there was 6 of us in our party... And looks almost like pre Covid as all tables were open and it was busy ... But I go to Longhorns partially because of the atmosphere and they are still using paper menues which are abreviated and they have no selection of Non-alcoholic beer like they used to... Their competition has returned to regular menues and have N/A beer read more

I took my husband to this location 15 Mar to celebrate his birthday. As we entered, there was a family of 4 standing at the hostess stand for roughly 3 mins. we waited. I thought they were waiting for hostess feedback, etc, but they just walked away so we approached. the hostess, looked up and said "two"? I replied yes, but was taken back at her rude approach. zero greeting! she seats us. waitress arrives 5 mins later takes our entire order. we order two bar drinks. received our salads within 7 mins of ordering, but drinks didn't arrive until after 10 mins. When our steak dinners arrive, we discover my husbands which was ordered med rare was well done. we patiently wait for our server. Five minutes pass. we eventually have to request our server from another server. she asked if she could help. after she saw and agreed the steak was over cooked, she said she would get our server. we further wait. our server finally comes. offers to fire another steak. my husband declined since he knows I'll be done with my meal by the time he receives his. Not impressed. servers should be following up within the first couple mins to ensure folks food has no issues, is cooked properly, etc. she failed to do this. We don't return. read more