I just bought my first big girl car from Longmont Auto Brokers last week. I was a little nervous because I've never had a car payment before so I was worried about how the whole process would go. Don was amazing, he helped me through every step and made me feel really comfortable. He even helped me find affordable car insurance. Their website is super informative and easy to use. The whole experience was really great. I'm absolutely in love with my car and would definitely go back again. read more

I don't know what the negative reviews are about or who they were dealing with. I've only dealt with Donnie and he went WAY above and beyond to get me in the right car. Best experience I've ever had from a car dealer. He's earned my loyalty, and the next time I need to buy a car, Longmont Auto Brokers is the first place I'll go. It's not every day you find someone in any part of the auto business who you can trust. read more

After owning the same older vehicle for more than 10 years, I knew it was time to purchase a more reliable vehicle and since I live in the mountains, was specifically looking for a Subaru. I looked around online for months before making a decision, and my boyfriend and I decided on and purchased a 2002 Subaru Forester (144,000 miles) from Longmont Auto Brokers. It looked great, the body was in near perfect condition, and the interior was in great shape. My boyfriend and I asked many questions about the engine at the time: if there were any leaks, if there was major engine work needed, etc. Bob said straight out that there were no leaks, and no major mechanical problems. We completed the purchase for an amount of $4350, which was slightly lowered from asking price due to an alignment issue my boyfriend noticed (KBB is $4549). A month later, I broke down on the Interstate, and the mechanic who towed the car to his shop said that in addition to the alignment, the rear differential was not only not original, it was from a junkyard and needed replacing (this was NOT on the CarFax) the timing belt needed replacing, and far worst of all, the transmission was shot and recommended immediate replacement. The estimate for this work was over $4500. My boyfriend called Bob and told him what happened, to which he told us it was our problem because we bought it "AS IS." Now, I understand that we bought it "as is." I understand that we signed the paperwork. However, we purchased this car for fair market price for a vehicle in GOOD CONDITION, which is defined as having no major mechanical problems. The money I spent to purchase this vehicle is from an entire season of hard savings from working multiple jobs in a mountain town. I now have nothing. I'm not a wealthy person. I can't afford to purchase another car; that was all I had. I trusted Bob and he completely ripped me off; and from what it seems like he did it knowingly. If he would offer to repair it for a fair price, or refund me the difference in price for a poor condition vehicle, I wouldn't be writing this review. However I've been left with no choice. This is a clear example of purposefully dishonest business practice. Bob, if you're reading this review, I'm very interested to hear what you have to say in response. read more

I have owned my car that I bought from Longmont Auto Brokers for about 5 months now. And since DAY THREE of leaving their lot I have had problems out the a$$. I remember when I noticed it hadn't had an oil change in forever. I bring it back to them day 3 of owning this car, and their mechanic didn't even change the oil or the oil filter. He just topped it off and gave it back to me. I may be a women, but I am not STUPID. Both tie rods were not in good shape, one was about to go. I take it back to him the same week of picking up and buying this car and the owner tells me " I will fix the tie rod but that's it I'm not helping you anymore." His mechanic fixed ONE TIE ROD, didn't even fix BOTH which is necessary along with balancing and aligning the tires on the vehicle. Crappy business crappy mechanics. Save your self, I wish I could of. read more

By giving this "auto broker" one star I am being generous. I went in to look at an 03' Nissan Xterra and was highly disappointed. It was filthy on the inside, still had sharpie markings on the mirrors and was missing a cap on the coolant and the manual transmission was so loose you could literally swing it into gear just by tapping the shift knob. However if the interior and mechanical damage was the worst of their trade I could have still worked with them. It was the unbelievably rude customer service that set me off. First thing he told us that he didn't know anything about the car because they'd only had if for 2 weeks. When I asked if the timing belt had been changed recently he said he doesn't know anything about it except the work he had put into it. I asked him to show me his receipts and he came out 20 minutes later with receipts that were dated a year earlier (contradicting his precious statement that they'd only had the car for 2 weeks). Don't waste your time with these amateurs! read more

Had a great experience purchasing my 2010 Subaru Outback from Longmont Auto Brokers. The car lived up to what Bob told me about it and I fell in love with it immediately. I had called on a Friday and asked if I could come and see the car... was busy all day Saturday so told Bob that I could come up to Longmont (from Denver) on Monday at 10am. He called me to confirm on Monday morning. The car was perfect for me! He told me that someone had come in a looked at it... taken it to a mechanic on Saturday and wanted to buy it, but he told the guy he was going to wait for me since he had promised me a look. I bought it! Took it to the Subaru dealership here in Denver and they gave it glowing reviews. I'm very happy and would recommend Longmont Auto Brokers to anyone. Thank you! read more

We purchased a vehicle from Longmont Auto today and had such a great experience. We checked the car out last night and given the time of night, came back today to sign the paperwork. Bob had all of the final documents ready to go when we arrived. It was such a no pressure, relaxed and quick experience. These guys are great! read more

I took my car for a pre-purchase inspection and an engine issue was identified. If it was what the mechanic suspected, it would have cost between $800 to $1200 to fix. I told Longmont auto brokers this, and they said they could get it fixed by their mechanic for $600, so they were just going to do it. Anyway, I called and called, about every day, because I was was afraid they would sell it out from under me. A month later, they claimed to still be working on it, but I could look for another car and they never charged me for a deposit. In all of that time, they claimed that they were trying to get a timing belt/tensioner kit, while they could've just spent a little more money to buy the parts a la carte. It's been about a month now, and still nothing. Fortunately, I just found another car. Based on the first two reviews, you should avoid this place and always do a pre-purchase inspection. read more

Bob was friendly and courteous but zero help. Donnie was dismissive, unprofessional and at one point insulted my credit score. If you wish to be treated with fairness and respect DO NOT give these people your business, they clearly don't value their costumers time or business. WORST EXPERIANCE I'VE EVER HAD AT A CAR DEALERSHIP!!! read more

The people here are very unprofessional, careless, thoughtless, cold-hearted & inhuman. The owner Zack could careless about what vehicles he sells to his customers and whether or not they are satisfied with his customer service skills or not. The whole staff has been trained to blow off their customers, dodge phone calls and to find every excuse as to why they cannot help them with their issues. I would "NEVER" recommend not one single human being to buy a car from this family owned business, they say that when you become a customer you become part of the family? But I guess this would only apply to someone whom the family disowns, and never talks to, in other words family should stick together but this family will leave you hanging in the drop of a hat. I purchased a vehicle from them July 2015 the vehicle had multiple issues, brought it back twice they said they found nothing wrong with the vehicle and sent me packing, this vehicle stopped on me numerous times even on the highway almost causing a major car pile up, I called them and they said no one was available to talk to me and the owner Zack would call me back but he never did, I had the vehicle which was not drive able towed off the highway to my home, I called again asked could I bring it in, was told yes once the tow truck guy contacted them he was told to leave the car parked on a dirt road down the street from their business and NOT on their lot and they would get to it when they could???but since the manager of the tow company did not feel comfortable just leaving the vehicle on a dirt road he refused to tow the car. I called and once I gave them my name they immediately placed me on hold and never came back to the phone, I then called blocked and they answered when asked what vehicle I was inquiring about they immediately placed me on hold again and never came back, I had my mom call and inquire about the vehicle and they told her they never had that type of vehicle on their lot?? After having this car less than 30 days they refused to help me I ended up royally "SCREWED" by "LONGMONT AUTO BROKERS" and had to trade the car in and lose out on thousands of dollars, my advice is to Steer clear of this place and I wish I had looked on Yelp for their reviews because I see there are plenty of customers out there that were "NOT" happy with the customer service they provided and they still have yet to correct their issues in order to keep customers coming in. I hope they go out of business, because they do not deserve to be in business any longer, customer service here "SUCKS" and should you choose to buy a vehicle from this place good luck because it will not last long and you will be very disappointed and your money will go down the drain. Wish I could give them 0 stars but had to rate so here it is. read more