The entire process was fast and smooth. Rosy was very professional and courteous of my time and requests. She was a great communicator and made sure to tend to my needs. I'm extremely happy with my 2026 Toyota Camry XSE! read more

Ken Tong represents sales for the most award winning Toyota Dealership in the Nation! Excellent communication, transparency, professionalism and efficiency! read more

One of the bigger dealer I ever visit. We came to pick up my daughter's car. The process was fast and the sales person was clear and easy to understand . Conveniently located by the freeway is an easy access to and from. We are happy with our purchase . read more

Longo Toyota - Car Dealers Near Me - El Monte, California

This place is untrustworthy. If you want sales people to lie to your face, go here, they will oblige. They don't care because they do a high volume of sales but buyer beware. There are plenty of other Toyota dealers, use one of them. I will never own another Toyota because of their lying-ass salesmen. read more

Public Notice - Customer Safety Concern On or about December 2025, I visited Longo Toyota and respectfully requested a quote for brake and rotor replacement. The Service Manager, Matthew Menendez, responded with aggressive facial expressions, intimidating behavior, and attempted to force me to leave, despite no provocation. He escalated the situation unnecessarily and nearly called 911 without any valid reason. This conduct was unprofessional, hostile, and discriminatory in nature, and created a safety concern for a paying customer simply asking for pricing information. I am posting this to warn other customers and to request accountability from Longo Toyota management. No customer should feel threatened or intimidated for asking a basic service question. read more

Longo Toyota - Car Dealers Near Me - El Monte, California

My son is starting college so we wanted to purchase a Corolla hybrid. I contacted at least 5 Toyota dealers and we decided to go with Longo in large part because of David Rodriguez. From the beginning he was transparent, professional, responsive, and genuine. He is knowledgeable and knows how to connect with customers. When the car we wanted came in, he called us right away and we signed the contract within a few hours. The whole process was smooth and enjoyable. I have been purchasing cars from Longo for over 15 years and they are by far the best. I recommend Longo in particular David to anyone looking for a new car. read more

I went in to purchase my 4th Toyota from Longo Toyota, and as always it was a great experience getting my new car. We were happy to meet Lizette Vega, she's an excellent representative at Longo, she has a great attitude, very professional and most important very knowledgeable about the vehicles and finance. She went over every single detail about our purchase, and helped us made the decision on the vehicle we decided to buy. It was just a non-stressful purchase, we left happy and of course we will be back to Longo for our next vehicle. Thank you Lizette you did a great job! Saulo and Frank read more

Longo Toyota - Car Dealers Near Me - El Monte, California

Longo Toyota does it again! I remember coming here as a kid when my parents would buy all of our Toyotas here (Previa, Paseo, Camrys) and so when my husband and I decided to look into buying a 2025 Toyota Grand Highlander, of course, this was the first dealership that came to mind. And I'm so glad we did! From the reservation process of putting the $500 deposit down to finally getting our vehicle, everything was so smooth and seamless. Our car sales agent Jeffrey Tomita was AMAZING. I would highly recommend him for any of your Toyota vehicle purchasing needs. He was able to secure for us the highly sought out 2025 Toyota Grand Highlander Hybrid Nightshade Edition in Cement color. We absolutely love it! From their superb customer service and the fact that they do not mark up any of their vehicles over MSRP, Longo Toyota cannot be beat! Thank you again Jeffrey Tomita and Longo Toyota! We will definitely be back again in the future! read more

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This dealership lies straight to your face with a smile on it and laugh at you. You call this customer service!? Number 1 Toyota dealership is a joke that was paid to be number 1 on ads. When you ask for an oil change every 5k miles to be done. They say yes but in reality it isn't it very 10k. Why do you say yes we did the oil change service at 5k but you didn't do it. They lie and don't even tell you. Don't buy any cars here or don't do your service here. read more

This morning I called into the parts department!, for parts information for my vehicle! I spoke to the associate to confirm parts dimension on a OEM 2004 Rotor size! He could not find the Rotor size number!on the parts category?! #43512-35210, he told me he's going to transfer me to the specialists, parts! Person I spoke with her what I'm looking for. She told me that she call me back! This happened at 10am! So I wasted a Day just waiting for her call! I been buying parts since Toyota was on valley BlVD. Your customer service needs a tune up!! read more

I just got my 2025 Toyota RAV4, and I couldn't be happier from Longo Toyota. VINCENT at Longo Toyota, made my car buying experience smooth and stress-free. From start to finish, he was patient, professional, and extremely knowledgeable. VINCENT took the time to explain everything clearly, answered all my questions, and made sure I felt comfortable with my decision.What I appreciated most was how easy he made the whole process--from test drive to paperwork, everything was straightforward and transparent. VINCENT truly cared about helping me find the right car, not just making a sale. If you're looking for a new car, I highly recommend asking for VINCENT. He truly goes above and beyond for his customers, and I couldn't be happier with my new RAV4! read more

This is a shoutout to OMAR CID! He made my first car buying experience a smooth and easy one. I first went in without an appointment, hoping to test drive a RAV4 hybrid. Luckily there was one to test drive. He talked to me about the different trims, asked me what I was looking for and never felt pressure with upselling. I went home debating whether to put my name on the waitlist. Finally came back a second time (about a month or so later), a bit more ready to add my name to the waitlist, but still wasn't ready to commit. I went in and asked for Omar. He somehow still remembered what I was looking. Without an appointment, he was able to squeeze me in after his first client. After discussing, I was ready to add my name to the waitlist when the car I wanted (the exact trim, color and all) became available. He pretty much talked me through the whole process, showed me the car, test drove it and made it mine. The best part was him searching around for a red bow so I could take photos with my brand new car. If you're in search for a Toyota, come to Longo and ask for Omar! Or make a reservation with Omar before you come in! read more

Daniel Vo made everything such a breeze for me. He was such a pleasure to work with. He was honest with what he could and could not do, and didn't try to waste my time (like a lot of salesman out there). I did everything via text/phone. I literally walked into the dealership and had the keys in my hand within an hour. Highly recommend! Thanks Daniel! read more

Bought a used car where they left a wire hanging by the brake petal. Eventually, my foot snagged it and it became unconnected. I called, then took care of it there. Service was full to capacity and they refused to even try to help. Just to reconnect a wire? Not cool. Very unsatisfactory. read more

Went to Longo to get a fuse replaced. My phone charger blew the fuse for the cigarette lighter. Service writer told me it might not be the fuse and that they would have to perform a diagnostic check because it might be electrical. Told me it was $199.00. I asked what are the alternatives and he told me there were none. Out of frustration I left and went to a local garage a few blocks away. Tony changed the fuse for me and now it works fine. Dudnt charge me either and I just saved myself $199.00. Longo is a billion dollar company but still wants to screw over the customer. read more

Here again for auto service , once again top class service by Longo , so impressive, the staff are amazing , so efficient , happy and informative. Longo,s keep the clients updated throughout the auto service . Kudos once again to all staff and professionalism at Longo Toyota . read more

My partner and I were on the market for a RAV4. We saw a listing off the Longo website and called to inquire about it. Jimmy picked up and right off the bat I knew we were on good hands. From start to finish, the process only took a few hours. Jimmy's straightforward approach helped me feel comfortable and he answered all my questions confidently and without delay. Jimmy has made me a customer for life and I will definitely be returning to him when I am ready to get a GR86. If you're looking for a professional with an great attitude, Jimmy yours man. read more

Paul Luong was awesome to work with! After driving my 2015 Toyota Corolla for 10 years, I was finally ready for a new car. We reached out through email to settle on a price for the 2025 RAV4 Hybrid, and Paul handled everything from there. He was super responsive while we worked out a price that felt fair to us. Once we agreed on the price, Paul sent over everything we needed to place a hold on the car (since there was a 2-month wait for it to be imported to the dealership). As we got closer to the estimated arrival date, Paul kept in touch and gave us updates so we knew exactly when to expect it. When it finally arrived, he texted us right away and scheduled a time for us to come in. On the day of, Paul was super friendly and helpful. He handed us the keys to test drive the car and then walked us through all the paperwork. He answered all our questions, didn't try to upsell anything (which was super refreshing), and made the whole process really smooth and stress-free. Honestly, there was zero anxiety, which is rare from my car-buying experience. Paul was upfront and honest the whole time, and we felt like we could actually trust him. It's been a week now, and I'm obsessed with my new car! I definitely recommend going to Longo Toyota, especially over the local dealers in Orange County (where we kept running into shady/scammy vibes and overpriced offers). We drove all the way out to Longo, and it was 100% worth it. When I'm ready for my next Toyota (way, way down the road), I'll definitely come back to Longo. Thanks again, Paul! read more

Our sales consultant Raymond Perez did a great job from start to finish. No haggle, no hassle, smooth transaction. We had a great experience & happy with our all new 2026 Toyota Corolla. Highly recommend Raymond Perez as a sales consultant read more

Longo Toyota - All new 2026 Toyota Corolla LE - Car Dealers Near Me - El Monte, California

The Longo name has been a good and popular dealership over 30 yrs. Our bought 5 different new Toyota and Lexus over this period, and even recommended friends and family to there. However, the last 5 years, especially after they expanded and built the new service center, we found that the overall experience has been downgraded. The main concern is the service department. They started cutting corners in diagnostic. On the service, and simple problem, they made it looks very professional and diligent. Anything that is a little more tricky and need more time to nail down, they just either don't tell you or just tell you what the OBD2 reader tells you, they don't go in to double check. The result is that you pay for the parts and labor and still couldn't solve the problem. If you bring it back, and ask for explanation, they will tell you, "oh ... A different code triggered". That works for many folks who do not have any mechanical knowledge. Because they all say old cars are like that, there is a lot of fix. However, if you dig deeper, and do your research, those code and parts and inter related, one code showed up, does not necessarily mean it is that problem, or it actually has more problems. There are a few incidents I grow "distrust"... The last one just way over it. Basically, the ABS light comes on, and the dashboard meter went hey wire, I didn't my research, it should be the "ABS system" that went wrong, but it composites of ABS sensor and the ABS actuator. I even plugged in my own OBD2 reader to check, to confirm. However, we still bring it in for them to do diagnostic, the results is that they said is the ABS actuator, and cost close to $2000 for parts and labor. I asked them if they removed the wheels to check the sensor and wiring, they said no, because the "computer" is telling them that. WTH, I can do the same with my OBD2 reader. You need to do visual to confirm. They refused to remove the wheel for inspection further... This is so irresponsible. Just collect $225 for diagnostic fee for 5 min job? Any way, I took it to other local Toyota specialist, they find it is the one of the sensors, it was replaced and no more problem. read more

I came in around 3:00 to 3:05 PM on Saturday, October 11th to pick up my vehicle after it was serviced, and my experience with one of the front desk workers, Julienne Tutor (it is a Saturday so hopefully she was on shift. If not, it was whoever was sitting at her desk today), was really disappointing. When I first checked in, she told me it would take a while because they were busy, which I completely understood. But by 3:55 PM I started noticing people who arrived after me getting their cars and leaving. I asked one of the valet workers, and he told me it should usually take about 10 to 15 minutes to bring a car up. So I went back inside to check, and Julienne said, "I made your thing priority now." I asked her what the issue was and if it was the system, and she just said, "Oh it happens sometimes, but again, you're priority." That kind of response really frustrated me, especially after waiting nearly an hour. What made it worse was that both times I interacted with her, she was on her phone and had a headphone in one ear. I understand if it's not busy and someone wants to occupy their time, but it came off as very unprofessional considering she's the first person customers see at the service pick up area. The valet workers didn't have headphones, so I don't see why she should get special treatment. To be fair, the rest of my experience was great. My service advisor, James Valeanu, was fantastic. My appointment was for 1:45 PM, and he told me my car would be ready around 3:45 to 4:30, but it was actually ready by 2:45. That part of the service was excellent. If Julienne had just apologized for the delay, I would have been content, even if still a little upset. But her attitude and lack of professionalism really stood out. Management should make sure that front line employees are setting a good example and not wearing headphones while working with customers. read more

I went to Longo on Monday I had called ahead to get the put the door price on a new 2025 Camry I had been looking at. I worked with Justin and he was great. Upfront about the price and I was already pre approved and he was able to get me a better apr rate. I was super happy and left with a brand new 2025 Camry. read more

Longo Toyota - Car Dealers Near Me - El Monte, California

What's an amazing and stress-free experience at Longo Toyota! Thanks to the amazing salesperson, Shawn Castillo. From the moment we arrived, Shawn was friendly and created a comfortable environment. Shawn listened to our needs and preferences and was knowledgeable about the Toyota lineup. The entire process was smooth and efficient . Shawn was transparent and honest about pricing and answered all questions. If you're looking for a new or used vehicle at Longo Toyota, I highly recommended Shawn Castillo. read more

Longo Toyota - Car Dealers Near Me - El Monte, California

Go see Jeffery!! There is such a thing as an honest car salesman. Jeffery was honest and funny, which made the car buying experience pleasant. No BS with this guy. If you got a question he will answer it and show you the proof. If he doesn't know the answer you will get a wise crack, but then he will definitely find the right answer for you. read more

Really really really appreciate Jimmy Phan. Shout out to him! I got in a car accident where someone hit me and my car was a total loss, so I needed to buy a new car. Buying a car is one of the most anxiety inducing and overwhelming shopping ever on top of still working from home while dealing with insurance. Jimmy made car shopping really easy and stress free. He was extremely kind, easy to talk to, calm, with a pleasant demeanor. I never felt pressured or overly pitched at. He listened to everything I asked for and did everything he could. I appreciate sales people like him. A breath of fresh air. Thank you Jimmy! read more

My husband and I were very satisfy with the service we got from our salesperson Jason Kim. He was very patient, nice and funny. I highly recommend him. Thank Jason. read more

I recently helped my friend purchase a car with Jimmy Phan! He was super responsive, polite, and understanding. I've personally interacted with Jimmy a few times inquiring about a few cars. I will be purchasing all of my future cars through Jimmy & longo toyota! Thanks! read more

I recently had my Toyota Camry serviced and worked with Mandi Davis, and I couldn't be more satisfied with the experience. She was incredibly helpful throughout the entire process, providing clear guidance and making sure I understood what was being done to my car. What I appreciated most was her transparency she kept me informed every step of the way and made sure there were no surprises. Mandi took the time to explain the work being done and answered all my questions with patience and professionalism. Thanks to her excellent communication and attention to detail, the whole experience felt smooth and stress-free. I highly recommend working with Mandi Davis if you're looking for someone who genuinely cares about customer service and keeps you well-informed. read more

Only done service at longo for my 2020 4 runner and I thought they did a good job till I go to do my own oil change and I reilize I'm missing a screw on my trd skid plate also the stripped my oil pan screw and put clear silicone do it dosnt leak instead of owning up to there mistake and replacing i am extremely disappointed with longo Toyota and will never take a vehicle there again and I will be warning about 10 family members that use longo to stop using there service . I'm disgusted of there service and dishonesty. Sad they let there techs do this shitty work . And don't own up to mistakes! read more

Longo Toyota - The red mark is mine and I hope it dosnt leak but you can see the residual from the silicone they used to cover their mistake - Car Dealers Near Me - El Monte, California

We had one of the best car-buying experiences at Longo Toyota of Prosper--and even more special, this was my daughter's first car-buying experience as an adult. From the test drive all the way to driving off the lot, everything was smooth, professional, and genuinely enjoyable. Jared was an outstanding salesman--knowledgeable, patient, and made sure my daughter felt comfortable and confident every step of the way without any pressure. Harvey in finance was just as impressive, taking the time to clearly explain everything and making the process quick and stress-free. They truly made this milestone moment a great one. Highly recommend this team if you're looking for a seamless and positive car-buying experience. Ask for Jared and tell him the Parker's sent you! read more

First time buyer here. Really glad I went to Longo for my first purchase. I was initially nervous because I've heard of how exhausting it could be to negotiate and haggle with a pushy salesman. I was skeptical e because Longo advertises itself as never charging above MSRP. Seems as if they make their money from sheer volume. However, what they say about Longo is true. They truly sell at MSRP. That's it. The entire process was smooth and straight forward. Also, if you're looking for a 4Runner, Longo has the biggest lot in the world (yes, I said world) which means they have the biggest inventory if you're looking for a specific car with specific trim. I placed my name for a 4Runner off road premium, and two months later it arrived! The entire purchasing process was very easy. No haggling. Just sticker price. Daniel Vo was very easy to communicate with and never made me feel pressured in any way. He is also VERY knowledgeable on all the vehicles and will help you narrow down your choices if you're unsure of which car or trim to buy. If I ever need to purchase another Toyota, I will definitely be coming back here! read more

Frances gave great service. She was very welcoming and knowledgeable. she helps advise me about the current status about my maintenance for my Toyota and she recommended that I get a new battery which I'm doing and I think the center is great. You have a Starbucks and Subway sandwiches place if you're hungry or thirsty so target is right nearby as well. read more

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I Worked with Dalina on a recent Tacoma purchase. She went above and beyond working with the finance department to get my son (recent West Point grad) approved for the military rebate. This is my fourth Toyota from Longo and I have never been disappointed with the price, selection or the sales people. Even though we live in San Diego our next Toyota will be from Longo. Thanks Dalina! read more

**Service Department for 01/17/2026 visit** Horrible! I had recommended this dealer to my partner since he moved to the area and needed a new dealer for oil changes. I had hyped it up and was let down by the dealership. NINE (9)!! HOURS AT THE DEALER FOR AN OIL CHANGE. Brought the car in at 8:15AM for oil change, our appointment was 8:45AM. Promised time was 12:00PM. We decided to stay at the dealer and wait. 12PM rolls by and no news drom our service advisor. So I decide to go up to the advisor and ask. I got the run around, "oh I'm not sure what's taking so long, I haven't heard back from the tech". 1PM rolls around and I ask on status, same run around until I kept pushing for more answers only to find out the car still hasn't been works on! At this point everyone who came in before and after us have already gotten their cars and left. 1:45PM rolls around car is finally being worked on and the advisor finally apologized and tried to set up a rental for us when they close at 5. No thanks, this should have been set up way in advance if you noticed that something was not right. I ended up having to follow up every 30 minutes on the status. 4PM rolls around and the car is finally done when they close at 5! It took them NINE HOURS to do an oil change, and fix a washer fluid line (which I was told was inspected and fixed real quick). Utterly ridiculous and looked so bad on my part when I was telling my partner so many good things about this dealer. Ended up just sitting at the dealer for 9 hours and no formal apology and anything to make up for it. why we didn't take the shuttle - the advisor kept telling us it's almost done and that the work is fast for 9 hours! The rental car if we took it we'd only have it for 2 hours which was nothing compared to already sitting at the dealer for 7 hours, so what was the point of that. It should've been offered earlier. read more

Had an amazing experience with Justin at Toyota. Claremont couldn't help us but Justin from Longo took his time to educate us on the current car we have and our lease eventually he gave us options. Talk to us about all the options we had and helped us get a bigger car for a growing family. I definitely recommend long Toyota over any other Toyota dealer in California they have great staff that really care about the customers thank you Justin from Longo Toyota. read more

Longo Toyota - New 2025 4runner - Car Dealers Near Me - El Monte, California

I stopped going to Longo Toyota because the last time they did an oil change. This is how they left the mess, as you can see from the pictures. My engine is spotless, and I try to keep it that way. Also, I noticed the service advisors are getting unfriendlier at Longo. I needed a Transmission oil change. Called Toyota Glendale, $470 for the transmission oil change. Longo cost $397.43. OK, I would drive 20 miles to save more than $70.00. So when I arrived, I knew I had a bad feeling when that one particular assistant service manager came up to me. Check in with him, ask how much the transmission oil change is. He said about $470 something. I said wait, I was quoted $397.43, including tax and labor. He said Oh, they quoted you wrong. They gave you the price for a 2020 Hybrid Corolla LE. I'm like, what? Look at the pics I took. It shows 2020 Corolla LE. It doesn't say anything about a Hybrid. Well, I don't have time to go elsewhere; I'm here, just get it done with. Alex Leyva asked if I had any coupons. I said the only coupon I have is from your website. He replied, Oh, unfortunately, you can't use that for that type of service. Really? So I'm already ticked off. The way I see it, this is all because I'm not Hispanic, and the fact that I'm Asian, and Gay. I think that's why I was being treated like that. I think he's a racist and dislikes gay people. So I asked for the service manager. I met Matthew Menendez, OMG, the nicest gentleman, very professional. Explained to him how I was being unfairly overcharged. He listened, honored the low price, and even gave me a 10% discount. Wow, give Mr. Matthew Menendez a raise and a bonus. He totally deserves it. 6 stars for his courteous, professional service. Thank you, Mr. M. Menendez. Also, whoever used my AC, you could have at least turned it off before returning it to the customer. I didn't know employees use customers' AC in their car. The only reason I recommend this place is because of the service Mgr Matthew Menendez. Otherwise, I would not. read more

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Great buying experience! Highly recommend! Khatera Hassan and Jeffery Tomita provided amazing customer service: quick communication, transparent pricing and patience. I was able to handle most of the purchase remotely and take quick delivery of the vehicle. I highly doubt other dealers will be able to compete on pricing, vehicle availability and quality of customer service that Longo provides. Without a doubt, I will be coming here for my next vehicle purchase. It's unbelievable how Longo uncomplicates the car buying process: no spam calls or texts, no dealer mark ups or unnecessary add ons, pricing over email, simple negotiation. read more

Had the best experience at longo Toyota this past weekend thanks to Abel & Oscar for making it possible for me to drive out the lot with a 2026 Corolla LE ..first time buyer thank you so much I loveee my car read more

Longo Toyota - Car Dealers Near Me - El Monte, California

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My partner and I went to purchase a car yesterday, we had such an amazing experience thanks to Justin. Justin was able to create such an amazing process as well as ensuring that we were going to have our needs met. I 100% recommend going to Longo if you ask for JUSTIN. Incredible!!! read more

Related to Parts department. I called the parts department looking for a few parts to get my SUV back on the road ASAP. I spoke to Christian who went above and beyond to help me get what I needed when his parts department did not have what I needed and there was a long lead time on it (and no aftermarket support). I am very appreciative of his help, my SUV is now back on the road and it's in part thanks to his help. I will make Longo my first option for parts because of the great customer service. read more